You must view cloud computing as part of a complete IT strategy, argues Peder Ulander, CMO of Cloud.com. He shares five guidelines to use as you identify the right areas for cloud adoption your business.
The fully cloud-enabled call center is a few years off, but that isn't preventing vendors from pitching their "call center in the cloud" solutions. Here's what's really available today and five questions you should ask yourself before signing up for call-center-as-a-service solutions.
Recent announcements from Facebook and VMware reflect how profoundly cloud computing will change the nature of corporate IT in the future. CIO.com's Bernard Golden discusses what the takeaways from these announcements are for cloud CIOs.
In this Q&A, Cisco CIO Rebecca Jacoby shares advice on how IT pros can translate technology needs into business terms, manage the devices employees bring to the office and make a variety of collaboration tools work together.
Here's how two organizations added extra security and monitoring power to track and protect sensitive Google Apps documents. The bad news: Until Google delivers these capabilities itself, you'll have to turn to a third party vendor.
Once you decide to take cloud as the medicine for what ails your IT organization, you'll have to change organizational process, not just infrastructure says CIO.com's Bernard Golden. He shares some expert advice on that, plus standardization, training, and related rollout issues.
The IEEE created a ripple in the cloud computing community this week by weighing in with its own proposals for cloud computing standards. But there's already the OVF standard and a few others — creating duplication and not enough progress, analysts say.
When it comes to the decision whether to subscribe to a software-as-a-service (Saas) approach for certain IT functions, finance is where the buck should stop. Having data exist outside the organization can pose challenges to compliance, governance, and business intelligence — all areas where the CFO rules.
Amazon.com this week announced a brand new online storage service and associated Web-based music player, called Amazon Cloud Drive and Amazon Cloud Player, respectively. CIO.com's mobile maestro Al Sacco breaks down what you need to know about new cloud service–the good and the bad.
Organizations looking to deploy private clouds must understand where they're headed. A development cloud is an appropriate start, but consider these three scenarios for how use of your cloud will evolve — for better or for worse, says CIO.com's Bernard Golden.
Microsoft just launched Windows Intune, a Web-based service to let IT manage chores including updates, service packs, inventory and security. Will Windows Intune, aimed at companies with 25 to 500 PCs, save money on management costs?
Dominion Enterprises CIO Joe Fuller faced the challenge of converting 280 magazine brands to one collaboration suite and persuading execs that the cloud was right. He shares advice, including how he won over skeptics on privacy and compliance worries.
RIM today announced details about an upcoming, cloud-based version of its BlackBerry Enterprise Service (BES) for Microsoft Office 365, with hosted BES for other messaging platforms coming in the future.
Is cloud computing a disruptive innovation, as defined by Clayton Christensen? CIO.com's Bernard Golden explores whether internal data centers will go the way of companies that are innovated out of business.
Drug-maker Biogen Idec's IT team used cloud infrastructure to give the company's research scientists new flexibility. Consider these key lessons learned as they adopted CloudSwitch and Amazon technology.n
At this week's CloudConnect conference, many attendees showed that they've moved from studying to implementing, says CIO.com's Bernard Golden. He shares some interesting lessons learned on cloud economics, IT organization and privacy issues.
You've got e-mail, Gmail, online bank accounts, online bill paying, online backups, online photo albums and online docs. Wasn't technology supposed to make your life easier? New tools clean up the mess.
Earl Fry thinks of himself as the next generation of financial executive. As CFO for data integration software and services firm Informatica, NASDAQ traded as INFA, he not only oversees IT, but is compelled to be an active participant in the organization's technology decisions.
Startups presenting mobile technologies at DEMO Spring 2011 unveiled platforms that breathe new life into voicemails, turn one smartphone into both a work and personal device, and give non-developers tools to build their own mobile apps. Here are four new mobile products that merit attention from enterprise IT.
Vivek Kundra's plans to transform Federal IT to include a significant dependence on cloud computing have widespread implications, says CIO.com's Bernard Golden. Here's a peek at what's coming and what the obstacles are.
SaaS will steal the show in certain categories but remain a bit player in others, Forrester research shows. Here's a look at how SaaS will affect IT management tools, ERP applications and more, for the next two years.
By Liz Herbert and Andrew Bartels and Forrester ResearchMar, 1 2011
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