Backup, archival, recovery, and redundant operations for business continuity are key success factors for industrial strength IT. But how do the rules of the game change with multi-tenant SaaS applications?
Some people complain that the term "cloud computing" has become useless — but even if we banished the words, IT would still face huge disruptions. So whether you call it banana computing or cloud computing, you'd better prepare for change, says CIO.com's Bernard Golden.
Cloud computing will require IT to be masters of a private supply chain, argues CIO.com's Bernard Golden. Here's a look at the stack of services that must be in place for a cloud supply chain to operate.
How big is the cloud marketing challenge? CIO.com's newest survey of IT professionals on cloud computing shows fears regarding security, data management, TCO, compliance and vendor lock-in have only spiked since one year ago.
Private cloud computing promises IT resources on the spot to business users. That means IT operations must emulate Wal-Mart's supply chain smarts — coordinating sourcing, logistics, and rack stacking to ensure that IT can meet group demand. CIO.com's Bernard Golden sizes up the challenges of that transformation.
CIO.com's Bernard Golden says VMware's newest acquisition holds the potential to give VMware a premier position in marrying enterprises and cloud computing. Here's a look at the positives, as well as the negatives that could challenge a happily-ever-after outcome.
Siamak Farah, the director and CEO of U.S.-based Infostreet, has a goal to increase his company's channel business by 30 per cent by the end of the next calendar year by engaging in more partner relationships and directing more sales through them.
Companies tapping into virtual infrastructure through cloud computing should take another look at their security plans, say experts at the Black Hat Security Conference. From legal protection to phishing, here are five cloud security issues to consider.
Virtualization's bottleneck was server memory; new servers address this. With cloud computing, the bottleneck is bandwidth to and from the cloud provider. CIO.com's Bernard Golden discusses four practical ways cloud customers can address this issue.
When mortgage software firm Ellie Mae needed to make sure its programs would run with Windows 7 for customers using the new OS, it didn't take the traditional test lab route. The company chose a new cloud-based Windows 7 testing service from Skytap, saving time, IT staff hours and money.
CIO.com's Bernard Golden took issue last week with Jonathan Zittrain's recent cloud computing missive in the New York Times. Here's Zittrain's rebuttal to Golden. Do iPhone and cloud belong in the same discussion? You decide.
CIO.com's Bernard Golden says Harvard professor Jonathan Zittrain got almost everything wrong in his recent New York Times diatribe on the perils of cloud computing. Here's Golden's rebuttal of Zittrain's points on lock-in, data security and innovation.
In a CRM system, some data has to be perfect, such as unique keys, internal security information and order quotes. But other data can be an approximation, or missing altogether. Here's how to decide where to make your data quality investment.
Every disruption also contains the seed of new products and services, which companies leverage for success. Last week, Microsoft and Google showed two new ways they're cashing in on the cloud. CIO.com's Bernard Golden explains what it means to you.
BMC's new cloud management products aim to help customers set and control policies on IT assets inside and outside the data center and even in public clouds such as Amazon's – where questions of security, compliance, and adherence to internal Service Level Agreements have posed real stumbling blocks for enterprise IT groups.
At GigaOM's Structure 09 Conference, CIO.com cloud guru Bernard Golden gained some perspective on bandwidth fears, commodity hardware questions, and real-life cloud challenges from companies already racing to keep up with computing demand.
Google has officially removed the beta label from Gmail and other apps, strengthened customer data backup, and improved enterprise Gmail's e-mail retention policies and compliance options. The changes add up to significant improvements for large enterprise customers, analysts say.nn
According to a new survey on cloud by Forrester, enterprises are much less conservative in their cloud technology plans than you might expect. But what users want and what some big vendors are pushing doesn't quite match up yet.
Microsoft won't even use the term software-as-a-service: they say "software plus services." But the king of on-premise software and its customers are taking the plunge into hosted e-mail, with some early successes. As for how far into the cloud Microsoft will crawl with SharePoint, Office and other apps, that's still very unclear.
For several years, Microsoft's SharePoint collaboration software has looked dysfunctional and pricey compared to innovative packages from start-ups. But in a new version en route, Microsoft has improved on some gripes, particularly its social software. It represents a deciding moment for the Enterprise 2.0 market, as the start-ups must win over business buyers, or be eaten alive by Microsoft's "good enough" strategy.
Google continues to win more enterprise fans for Google Apps, with moves like this week's announcement that users can now access Gmail via an Outlook client. Here's a look at how and why one customer, JohnsonDiversey, just made the switch to Google Apps.n
In a tight economy, it's more important than ever for IT to know where it's spending money. Blue Cross Blue Shield of Kansas City brought in a financial analyst to help its staff build fiscal knowledge
WhippleHill had a great idea for an iPhone app for its education customers, but not much development money to get it done. Here's how they combined their business acumen with some Stanford students' iPhone smarts to develop a new app on the cheap, although it still took six months.
Call centers and customer support teams can be the biggest users of a CRM system. But salesforce.com is not a traditional call center application. What do Customer Support VPs need to know – and do – in conjunction with a salesforce.com implementation to make it truly effective for their teams?
Forrester's James Staten explains why a hybrid cloud computing strategy — one that blends elements of public, internal and hosted cloud computing — may be smartest. He also has four tips for IT leaders on building a secure hybrid cloud plan.
After IT rolls out Salesforce.com or a similar CRM system, the sales team is typically the first, and most crucial, user group. Here's what sales VPs need to know and do in conjunction with the new implementation to make it truly effective for the business.
BrandPosts are written and edited by members of our sponsor
community. BrandPosts create an opportunity for an individual
sponsor to provide insight and commentary from their point-of-view
directly to our audience. The editorial team does not participate
in the writing or editing of BrandPosts.