Digital Transformation
Midmarket CIO
Empower IT to lead digital transformation
Business innovation is no longer just for the C-suite. Enabling IT to take a lead will boost organizations into the new competitive landscape.
Transformation Nation
Data science key to Monsanto improving its supply chain
A drive toward digitization in the supply chain has created major efficiencies for Monsanto, while underscoring the need for a culture of IT 'transformation agents.'
Navigating the Digital Universe
From big data to good data: closing the gap between data governance and business insights
Despite increasing spend on big data technology, many organizations still struggle how to make sense out of the massively growing digital universe.Managing Innovation & Disruptive Technology
Assessing your organization’s digital transformation maturity
While there are perennial capabilities and skills that are required for business success (e.g. investment, leadership, culture, change management and governance), digital transformation requires new capabilities that organizations need to acquire and develop mastery around.
Feature
Change management for digital transformation: What's different?
If you want to change the game as CIO, you need a change management plan that addresses culture as much as technology.
Innovation and Transformation
Postcards from the digital transformation of a 100-year-old startup
The Workforce of Tomorrow
Human ingenuity will be the genesis for IoT prosperity
There is no doubt we are entering a time of exponential change in technological innovation.Tech Career Success
The real challenge for digital transformation is not your technology
Technological change is sweeping pretty much every organisation on the planet. And whilst the impact of this change on our legacy systems and the mammoth task of introducing new technologies and processes is, and should be, a huge consideration for CIOs, it shouldn’t be the only thing keeping us up at night.
Driving Digital Transformation
Developing product management disciplines that drive digital transformation
Leverage product management disciplines to ensure that you are developing the right experiences that address end-user needs and values
Healthcare Technology Trends
Technology-led innovation in digital health: The law of inverse relationships
Digital health solutions, especially those built on emerging technologies, face a conundrum of high investments and low returns in the near term. Crossing the chasm requires an understanding of key market factors. rn
Digitally Uncensored
Will predictive AI finally solve the multi-billion-dollar downtime problem?
Downtime for today’s large, complex businesses means more than a simple inconvenience.
Movers and Shakers
Why the CIO reporting structure matters
Marc Hamer, CIO and CDO of Sealed Air, discusses digital leadership and the importance of working for the CEO.
Competing in a Digital First World
Three ways to make sense out of dark data
To address the challenge of dark data, use artificial intelligence to unlock unstructured data, deploy modular and interoperable digital technologies, and build traceability into core design principles.Data in the Digital Age
The death of traditional retail and how data will lead its evolution
Is retail dead? No, it's simply evolving and adapting to our technological world.Navigating the Digital Universe
Headache for the CIO: Shadow IT is soaring as LoBs seek greater autonomy
Due to the explosive cloud and other third-platform technology adoption, lines of businesses are relying far less on enterprise IT to fund their technology purchases.
Feature
The skills and traits of a next-generation CIO
Shifting technology budgets, old IT habits, and new turf wars have many CIOs stuck in a corner. Here’s what it takes to stand out as a great, forward-thinking CIO.
Outsourcing and the Digital Enterprise
Understanding today’s outsourcing market
While global outsourcing contracts still generate approximately $40 billion a year, the as-as-service market now makes up more than 40 percent of those dollars.
The Adaptive CIO
How can CIOs extend the life of public corporations?
What are the coming waves of digital disruption, the impact upon businesses and the role CIOs can play in extending their company’s life?
Feature
ServiceMaster goes digital to stave off Amazon.com
The home service giant has tapped digital dispatching to connect technicians with homeowners and has embraced agile as part of a broad digital transformation to deliver software faster.
Transformation Nation
E. & J. Gallo deploys data-driven app to harvest a better grape
The venerable practice of winemaking is undergoing its own digital renaissance, led by organizations such as E. & J. Gallo Winery, the largest global exporter of California wine.
Tech Career Success
5 reasons every CIO must use contractors to survive digital transformation
Rapid technological advances are a sign of our time. They have enthralled users and given us access to an expanding and exciting digital bounty, but they’ve also left many IT departments scrambling to deliver IT and business transformation projects as quickly as possible in order to stay relevant.Creating IT Value
Impact of organizational fatigue on digital transformation initiatives
Organizational fatigue is a major roadblock that causes delays or even failure but can be avoided with the right approach.
Navigating the Digital Universe
Keeping pace with the digital transformation: From rhetoric to action
Digitization is a global megatrend, causing shock waves across a myriad of industries. Around the globe, boards of every enterprise are concerned about the impact of digitization on their company’s market position and ability to compete. However, many organizations struggle to move beyond the rhetoric and convert acknowledgement into action. Estimates are that 70% of change programs fail to achieve their goals – primarily due to employee resistance and lack of management support. While much attention is typically given to strategy and technology, all too often little is devoted to the cultural part – which is an equally critical success factor. The article decomposes the ingredients of a successful transformation program and gives guidance how to become a digital champion. It includes contributions from Dr. David Bray, CIO U.S. Federal Communications Commission, and Dr. Daniel Cable, Professor and Chair, Organizational Behavior at London Business School.Midmarket CIO
The key to successful digital transformation
Digital transformation won’t succeed unless you have user buy-in. These IT leaders explain how they got users on board with changes.
Feature
Don’t let a lousy worker experience cripple your customer experience
Marketing and digital teams have little trouble shaking free the budget to build new apps and software services for external customers. But what happens when a line-of-business manager asks for more money to upgrade workforce technologies to better serve internal customers? Nothing good, according to research.
Accent Notes
3 steps to create a digital banking relationship center
The digital banking relationship center is at the heart of today’s digital bank. CIOs can help improve the digital banking customer experience by taking three steps.
Feature
Tapping IoT to monitor the flow of free beer
Buffalo Wild Wings has implemented a keg monitoring system in conjunction with integration software and APIs to curb beer comps at 1,200 locations, boosting revenue and increasing operational efficiency.Creating IT Value
IT faces conflicts in realities of digital world
IT faces two realities: a legacy environment and a digital environment. When your company commits to a digital future, your legacy environment doesn’t go away. But adopting a bimodal strategy is not successful. Here’s the reality: Digital transformation is a game changer that requires changing your business model; therefore, you must drive change into both environments.
At Your Managed Service
Who’s driving digital transformation? Who should be?
As digital technologies continue to disrupt entire industries, IT departments should be entrusted with the responsibility of spearheading their organization’s digital transformation argues NTT America’s Jeffrey Bannister.Competing in a Digital First World
How computational linguistics went from Cold War communications to transforming enterprise work
The Cold War is often cited as the starting point for the scientific work around natural language processing (NLP) that has since evolved into computational linguistics, an artificial intelligence (AI) technology now in commercial use. The story goes, the phrase “The spirit is willing, but the flesh is weak” once used to test the work that had been done, translated to Russian and back to English as “The vodka is strong, but the meat is rotten.” To say this technology’s earliest forms had challenges is quite an understatement, but the reality is we have come a long way since then. Businesses today inform risk, operations, and performance decisions in the same way we had, with limited success back then, aspired to inform diplomatic, political, and military actions. This article explores the evolution of computational linguistics, and provides current and practical applications for enterprises today.
Transformation Nation
One Colombian supercomputer, two collaborating campuses
In a supercomputing story spanning two continents, Purdue University’s CIO describes how deep collaboration in Colombia accelerated "speed to science."
SETHspeak
The CIO and the driverless car
A look at the opportunities and challenges of the platform disrupter: Transportation As A Service (TaaS). While some may think that it does not impact CIOs and IT organizations directly but I believe it does. Definitely something CIOs need to keep an eye out for or help their business stakeholders do so even if it is a distant blip on the horizon right now.
Creating IT Value
In digital, what was context now becomes core
The quest for operational excellence through outsourcing IT over recent decades creates a dilemma for digital transformation.Driving Digital Transformation
Are you transforming fast enough? Lessons from Amazon’s acquisition of Whole Foods
Lessons for CIO on why and how to drive digital transformation programs.
Enterprising Analytics
Enterprise analytics gives responsible control over data exploration
Data becomes information through communication. We want as many smart people to have easy access to rich data. Enterprise analytics is a control for leaders to avoid indulging in 'elaborate rubbish'. For every task there is a tool and this holds true for the data management market. This is about establishing the basic requirements for safe exploration and genuine discovery.Digital Reality Check
Taking a critical look at Workplace by Facebook
Amid the emergence of enterprise social networking (ESN) platforms over the past decade, creating a "Facebook-in-the-enterprise" became a kind of short-hand exhortation by vendors and customer aspirants alike: Could we recreate the success of the world's largest social network within the internal confines of an organization? Now that Workplace by Facebook has more than a year under its belt, we can begin to answer that question.
Managing Innovation & Disruptive Technology
4 key techniques for continuous improvement in corporate innovation
There's a lot of attention paid to how to design and implement corporate innovation programs, but not how to effectively operate these programs and capabilities in a sustainable way.
Digital Transformation
How companies make money from digital transformation
To achieve value and make money from digital transformation, you must leverage digital capabilities to drive more revenue and reduce operating costs.Managing Innovation & Disruptive Technology
4 considerations for navigating 'innovation antibodies' and 'innovation theater'
Many innovation leaders need to carefully navigate the waters between too much resistance to innovation from corporate antibodies and, conversely, too much enthusiasm for innovation from those wishing to put on theater.
Digital Transformation
How digital can help create experiences that are truly personal
Personalization in the digital age starts with a mind shift: It’s not about what people choose and buy—it’s about why they do it.
Digital Reality Check
Technology health check: 10 early-warning signs of a failing vendor or product
By identifying signs of a failing vendor or product, customers can conduct risk mitigation and make alternate plans.
The Digital Enterprise
Why BPM is now taking a central role in digital transformation
Driven by the need for speed and agility—beyond traditional needs of efficiency and optimization—organizations turn to BPM to drive digital transformation.
Digital Reality Check
The myth of technology analyst independence
Technology analyst firms make scant distinction between buy-side analysis and sell-side analysis, a conflict of interest that leaves the customer worse off.
Managing Innovation & Disruptive Technology
Digital sustainability: Digital transformation’s next big opportunity
It’s time to think about how we can reduce our environmental “exhaust” through new digitally-sustainable business models and processes.
Digital Transformation
Stop creating merely viable products; develop products people love
It’s no longer acceptable to deliver a minimum viable product (MVP). If you’re going to really ring the registers, think minimum lovable product (MLP).
Managing Innovation & Disruptive Technology
6 ways the digital-physical blur is affecting your money
The banking industry as well as the high-tech industry is continuing to experiment with the art of the possible, particularly around the digital-physical blur of payments and redesigned business processes. After more than 65 years of traditional credit cards, 50 years of cash machines, and nearly 20 years of contactless payments, almost everything is up for reimagination.
Feature
JetBlue CIO drives innovation through IT’s ‘toolkit’
Eash Sundaram has built on JetBlue’s technology-driven legacy by pioneering new ideas from all fronts, including a new venture-capital arm.Managing Innovation & Disruptive Technology
5 digital business predictions for 2017
While discrete technology trends often get all the attention in New Year's lists, this coming year will be highlighted by organizations taking a more holistic focus on digital transformation with an increasing number of "world-firsts" as vertical industries refine their mastery of digital business.
Digital Transformation
Customer insights: Digital is changing who you compete against
You now compete against businesses across industries that provide experiences that are so great your customers will expect the same from you.
Feature
Subway launches digital unit to revamp mobile app and stores
Move over sandwich artists. Subway is hiring 150 technology, marketing and operations staff to satiate its digital cravings – and its CIO is leading the charge.Managing Innovation & Disruptive Technology
Platform business models: A primer
Platform business models can be a powerful ecosystem for value exchange and innovation. Here is a primer on the definition and benefits of platform business models and some go-forward strategy recommendations for executives and managers.
Tip
Capital One shifts to DevOps to keep pace with customers
The banking company is building software faster to keep up with consumers’ evolving preferences for digital banking services.Digital Transformation
The big picture of digital transformation (an introduction)
When it comes to digital transformation, company leaders must consider all of the factors, such as customer analytics, technology platform and change management.Managing Innovation & Disruptive Technology
The future of innovation management software
Today, the market for innovation management software is highly fragmented and centered on the idea-management portion of the innovation life cycle. Here are five areas where today's software needs to evolve over the next few years to best support continuous digital innovation.
Feature
Why Dominos' virtual assistant struggles to understand your orders
Dominos CIO Kevin Vasconi is bullish on virtual assistant technology, but says that natural language processing and artificial intelligence technologies require more polish.Feature
How Wal-Mart enables 'innersource' with Github
The big box retailer’s technology arm has adopted the open source ethos, encouraging its engineers to write code and share it with time-crunched teams that can use the help.rnrnManaging Innovation & Disruptive Technology
The IoT past, present and future
Professor Sanjay Sarma is best known for his ground-breaking work with Kevin Ashton and David Brock in co-founding the MIT Auto-ID Center. It was during this period back in 1999 that the term “Internet of Things” was coined and “things” truly started to get connected to the Internet.Managing Innovation & Disruptive Technology
Blockchain’s split personality: Digital disruption or digital distraction?
When deluged with so much information, and stark differences in opinion, it’s worth looking at the facts and formulating a go-forward approach which is appropriate for blockchain’s relative maturity in the market and your organizations appetite for risk.Managing Innovation & Disruptive Technology
Digital business ecosystems and platforms: 5 new rules for innovators
Just as there's a dominant technology platform for digital business, comprised of a set of foundational emerging and disruptive technologies, there's also a dominant new business model emerging in the form of digital business ecosystems.Tip
Target CIO adds custom apps, fresh talent to fortify supply chain
At a time when consumers expect rapid fulfillment as they shop online and from mobile devices, Target is writing custom software to improve its supply chain operations.Managing Innovation & Disruptive Technology
3 steps to a lean innovation workshop
If you're managing any aspect of innovation for your organization, particularly innovation workshops or other initiatives in support of targeted ideation, here are some steps to ensure your activities pass — and even exceed — the litmus test in terms of "lean" principles.
Tip
Walgreens CIO starts with the customer and works backward
Having already produced a successful mobile application, Walgreens CIO Abhi Dhar is implementing Hadoop to lower the cost of storing and processing the large amounts of data that app is generating.Managing Innovation & Disruptive Technology
How the Industrial Internet builds on the new platform for digital business
More than just the IoT and big data/fast data/data analytics, the real potential of the Industrial Internet and Industry 4.0 will be realized by the holistic combination of a key set of technology enablers to deliver “dynamic, real-time optimized, self-organizing value chains”.Managing Innovation & Disruptive Technology
9 key questions to ask of your next digital business initiative
Here's a list of nine key questions to ask of your next digital business initiative — not just on the vision, value proposition and differentiation of the product or service itself, but on your entire business model and how you intend to go to market.Managing Innovation & Disruptive Technology
Digital business predictions for 2016
In 2016, as the race to digital transformation progresses, we’ll start to see the leaders separate themselves from the rest of the pack by setting a firm pace that’s fueled by five essential ingredients.Managing Innovation & Disruptive Technology
Digital business lessons from the world of Formula One
With all the interest in digital transformation in the business world, what can the world of Formula One, where results are measured in thousandths of a second, teach us about emerging technologies and how to manage, combine and optimize them to deliver competitive advantage?Managing Innovation & Disruptive Technology
The 5 critical pillars of innovation management capability
Every three to five years the map of the world in terms of innovation is redrawn as organizations change strategic direction, bring in new leaders and/or respond to market threats and opportunities. Here are five critical pillars of innovation management capability that need to be a part of any large-scale initiative.Managing Innovation & Disruptive Technology
6 steps for digital transformation
How should an organization think beyond the strategy and get to transformative execution and outcomes for digital business? Here are six steps for digital transformation that you can take to progress from innovative strategy development, to an architectural framework, to practical execution.Managing Innovation & Disruptive Technology
How digital business disrupts the five forces of industry competition
Exactly why is digital business so disruptive to traditional business models and traditional notions of industry competition? A useful way to analyze the situation is by looking at Porter’s model of the five forces of industry competition and exploring how digital business is impacting each of the various forces.Managing Innovation & Disruptive Technology
Instrumenting the human and socializing the machine
When it comes to the digital workplace, the popular opinion, and fear, is that machines are encroaching upon human work activities and taking an ever larger percentage of this work away for good, Fortunately, this doesn’t take into account the realm of possibilities created when work processes are reimagined in the context of mutual human-machine collaboration.Managing Innovation & Disruptive Technology
The wild, Wild West of IoT security
When it comes to IoT security, it’s the Wild West out there. One of the main problems is that security is often an afterthought, bolted onto solutions after the fact, once issues arise. Here are some steps to help you do things better.Managing Innovation & Disruptive Technology
It's time for a Digital Customer Experience Bill of Rights
Many organizations are harming their customer’s digital experience – and in some cases their safety – on a regular basis, as evidenced by the recent issues around limited access to personal data and the ability to digitally sabotage connected vehicles. What we need is a Digital Customer Experience Bill of Rights, along the lines of the Consumer Bill of Rights, which spells out a set of essential rights and protections for consumers in terms of their dealings with product and service providers.Managing Innovation & Disruptive Technology
5 lessons monkeys can teach us about innovation
Corporate innovation programs need to be living, breathing, socially connected entities. They need to constantly adapt to their environment, evolve as the target business outcomes of innovation evolve, follow natural rhythms in terms of event-based and ongoing ideation, and be highly attuned to your corporate culture and its appetite in terms of ability assimilate change.Managing Innovation & Disruptive Technology
Which industries best safeguard your personal information? Security perceptions vs. reality
When it comes to your personal information, which industries do you trust most, or least, with your data? How do some of the recent, highly publicized breaches affect your opinion in terms of which industries are most vulnerable, and how does this compare to reality?Managing Innovation & Disruptive Technology
8 classic (digital) business strategy moves from Apple Pay
Apple’s recent announcement at its Worldwide Developers Conference of giving shoppers even more ways to pay via its Apple Pay service is an interesting example of a set of eight classic (digital) business strategy moves the company has executed over the course of launching its service.Managing Innovation & Disruptive Technology
Beyond SMAC: The new platform for digital business
From being a former disruption to enterprise IT, SMAC technologies are now becoming the essential building blocks of a new platform for digital business initiatives.Managing Innovation & Disruptive Technology
Preparing for the digital disruption that’s coming to your industry
The business strategies and options regarding how and where to play in the future value chain are the same strategic decisions that organizations have needed to make for decades. What’s new and different is the magnitude of potential business disruption and transformation that's achievable via today’s fresh new wave of disruptive technologies.Managing Innovation & Disruptive Technology
Multi-modal ideation: 5 best practices for setting the rhythm of innovation
By implementing a multi-modal ideation approach, with both event-based and ongoing ideation vehicles, your organization will be well-poised to maximize the innovation potential across your diverse ecosystem of employees, customers, suppliers and partners in a systematic manner and equally able to mobilize ideation sessions as, where and when opportunities arise.Managing Innovation & Disruptive Technology
Digital services mastery: A key competency for digital business
Mastery of digital services is going to become a key competency for organizations to grow their business and build sustainable competitive advantage in the years ahead. It’s no longer sufficient to have an innovative set of products or services, you have to be a master of how you design, develop, deploy, manage and continually evolve your digital services as well.Managing Innovation & Disruptive Technology
5 considerations for adapting innovation programs for digital transformation
In one form or another, most organizations have had a corporate innovation program for many years now. Today’s innovation objectives, however, are all gravitating towards digital transformation. So how should an existing corporate innovation program change or be fine-tuned to most effectively support digital transformation both now and in the years to come?Managing Innovation & Disruptive Technology
Be careful what you transform: The unintended consequences of digital innovation
While shortcuts are often the goal in re-thinking and re-designing business processes to create process efficiencies, cost savings, and an innovative and highly convenient new digital customer experience, every business model and process innovation must still carefully navigate the waters surrounding legality, privacy, security and safety.Managing Innovation & Disruptive Technology
A brief history of hybrid IT: How today’s digital business gets done
Hybrid IT is perhaps the mirror image of digital business. As digital business continues its march towards digitizing physical business models, processes, products and services, then hybrid IT responds by providing a palette of technology options for optimizing how this work is achieved.Managing Innovation & Disruptive Technology
The hidden disruption of digital business models
Many of new SMAC-enabled digital business models have the intrinsic potential to be more transformative than they would at first appear to CEOs as they re-think and re-design their traditional, existing business models and processes in the context of today’s disruptive technologies, the consumerization of IT, ubiquitous low-cost computing, and our globally connected society.
Managing Innovation & Disruptive Technology
5 cybersecurity tips for consumers: Lessons learned in the enterprise
So many of our everyday consumer business processes — finance, healthcare, etc. — are now online. They’ve become de-facto mission critical computing processes. We need them constantly accessible, available and secure.Managing Innovation & Disruptive Technology
Digital transformation needs an industrialized software-defined data center
In today’s fast-paced environment, where digital transformation creates opportunities to literally re-wire how business gets done, the concept of a totally software-defined data center is vital to enable the speed of change required for organizations to stay competitive and react to ever-changing customer needs.
Managing Innovation & Disruptive Technology
Digital transformation needs a modern, mission-critical infrastructure
Managing Innovation & Disruptive Technology
Game changing technology in football, tennis, business
Managing Innovation & Disruptive Technology
The IoT meets the Internet of Behaviors
Managing Innovation & Disruptive Technology
The importance of zero-trust and an adaptive perimeter in cyber fortifications
Managing Innovation & Disruptive Technology
3 enterprise IoT lessons learned from triathlete training gear
Managing Innovation & Disruptive Technology
Retail's chess game with point-of-sale malware
Managing Innovation & Disruptive Technology
CIO considerations for digital transformation in 2014
Managing Innovation & Disruptive Technology
SMAC and the evolution of IT
Managing Innovation & Disruptive Technology
Another innovation paradox — Connecting innovation with execution
It may come as no surprise that one of many challenges with innovation in large organizations is in successful execution.Managing Innovation & Disruptive Technology
The three waves of disruptive trends
Managing Innovation & Disruptive Technology
What type of CIO are you? A Scotty or a Mr. Spock?
Managing Innovation & Disruptive Technology
The new scope of mission-critical computing
Managing Innovation & Disruptive Technology
CIO considerations for SMAC fusion
Managing Innovation & Disruptive Technology
4 options for getting more with more data
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