Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, how digital retail innovations are evolving, the global search for talent, and the benefits of C-suite support.
CIO.com’s Stan Gibson speaks with IDC research manager Nadia Ballard, Boston Dynamics CIO Chad Wright, and Kumar Iyer, business technology senior leader at KeyBank, about industry clouds, why they’re emerging, and how they can help your organization.
During a recent CIO Leadership Live session, Danielle Brown, SVP and CIO of household appliance giant Whirlpool, detailed how collaborative teams and data management are integral to both product leadership and the entire customer journey.
Sarah Betadam, CIO of photonics, vision, and precision motion technology supplier Novanta, spoke during a recent CIO Leadership Live session about how she engages with myriad teams, functions and channels to effectively initiate digital transformation.
Sheryl Bunton, SVP and CIO of business jet aircraft manufacturer Gulfstream Aerospace, spoke during a recent CIO Leadership Live session about digital business acceleration, intentional progression, and IT's agility layer.
The Israeli insurance company has transformed its customer experience for the least IT-literate segment of the population — the elderly. CIO Moshe Morgenstern shares lessons learned for those seeking to serve this growing market.
CTO Curt Garner fortified the fast-casual chain’s digital aspirations with an all-in push for the cloud, providing a foundation for innovations aimed at improving customer experience and restaurant operations.
No longer viewed as a tactical, cost-saving technology, the public cloud has become the key differentiator for IT leaders seeking to transform their organizations, develop new revenue streams, and prep for future innovations.
AI, analytics, and cybersecurity are at the heart of the continual transformation of Canada’s largest electric utility, says Hydro Québec’s vice-president of Information and Communications Technologies.
When the pandemic put its independent agents and franchises at grave business risk, Aflac IT set about augmenting their work with digital capabilities that make them ‘bionic,’ tech chief Richard Gilbert says.
Manufacturers are bridging the IT/OT divide with digital transformations that provide predictive maintenance, improved customer experiences, data-driven decision-making, and smarter supply chain operations.
The boot and shoe manufacturer’s COVID-delayed hybrid-cloud transformation has leapt forward of late, thanks to newly available tools and services — and a culture now primed to make the most of new tech.
Born of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative.
A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattel’s direct-to-consumer online business, opening new IP-based revenue sources for the company.
The past two years have seen CIOs accelerating digital initiatives as a matter of business survival. Now, those services are being reassessed for long-term value, as CIOs finally get serious about ensuring technical debt is no longer a drag.
Global CIO Adriana Karaboutis is modernizing the utility’s data stack and digitizing its grid to transform National Grid into an ‘intelligent connected utility’ capable of integrating with a range of energy sources.
A complete overhaul of its ecommerce stack finds the outdoor recreational retailer poised to offer improved customer experiences and personalization just as it starts a push to open more physical stores.
The retired CIO and member of four public company boards knows firsthand the value of technology expertise to corporate boards. Here, he shares an insideru2019s view from the other side of the boardroom table.
To enable the global high-tech company’s business transformation, CIO Praveen Jonnala and the IT team asked themselves, ‘Who do we want to be?’ The result is a reimagined IT organization with empathy and humility at the core.
The University of Alabama-Birmingham’s digital transformation is compounding what its scientific researchers can achieve. Systems that work in synergy with scientists is key, says CIO Dr. Curtis Carver.
CIO Claudio Salinas was diagnosed with blood cancer in the midst of both a major platform transformation effort and the scramble to adapt to the pandemic. Here’s how he and his team stayed on course at the Australian retailer.
The energy giant’s dual-cloud transformation includes a data lake architecture that AI chief Dan Jeavons says is catalyzing business efficiencies and will prove key in cutting carbon emissions over time.
Murat Ozkan, chief information and digital officer at Anadolu Efes, the Turkey-based international beverages company, talks about how a data management strategy comprising AI and analytics will sustain further growth.
The pharmacy chain is leveraging its cloud-first digital transformation to better serve its customers, thanks to a data foundation retooled for speedier analytics and the latest machine learning technologies.
The 62-year old Fortune 1000 manufacturing company is transforming into an energy technology solutions provider, with IT at the forefront. CIO Tim Dickson shares his thoughts on how data is creating new business opportunities and how reporting to the CEO elevates IT.
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