Digital Transformation
Competing in a Digital First World
Leveraging analytics across the enterprise
Unlocking the value of data will be more and more a part of the digital transformation of enterprises.
Watts on IT
How application-specific integrated circuits are powering the future of IT today
From blockchain to machine learning, application-specific integrated circuits (ASICs) are delivering the next wave of digital transformation through specialization.
Feature
Walmart CIO repackages IT service as a product
The pace of technical change requires a different IT management approach, says Clay Johnson, CIO of Walmart Stores. Welcome to the age of managing IT as a product.
Tacking through Transformation
Build a philanthropic platform for yourself and your company
A good company culture includes goodwill-driven growth and charity.
Tech Policy Perspectives
Planning for artificial intelligence's transformation of 21st Century jobs,
Protected workers will embrace the change automation and AI bring, not fight it.
Navigating the Service Level Economy
The 3 biggest opportunities to improve your services operations in 2018
The business world is accelerating, and the pressure for services companies to keep up is apparent.
Agile for Everyone
What’s so transformational about agile?
Companies need to survive and thrive in the face of rapid competition. Technologists need to challenge themselves to develop new skills. Agile leads us to do both.
The Digital CIO
Digital transformation starts with shifting the contact center to the cloud
Five9's CXSummit highlights how shifting the contact center to the cloud can lead to digital success.
Strategy Translation
Strategic opportunities are waiting to be found. Are you ready?
Five categories of opportunities you can find and exploit to generate strategic outcomes.
What’s In Store
The big picture – what the landscape looks like right now for CIOs building the digital store
When you’re trying to home in on the technology and data initiatives that really make a difference, take a look at what’s actually happening around you, day in, day out.
Navigating the Digital Universe
Digital is turning CIOs into business executives
As digital becomes the heart of the enterprise, CIOs must shift their attention from IT delivery towards business leadership.
Feature
8 essential roles for a successful digital transformation
CIOs scouring the earth to fill technical roles are likely ignoring the "medium digital" skills required to round out their digital transformations. Here are the lesser-known digital roles CIOs should target.
Innovation and Transformation
10 ways GDPR can deliver a return on investment for your business
Compliance with General Data Protection Regulation (GDPR) might require effort and resources, but the effect it has on your enterprise's digital transformation efforts can generate a return on investment.
The Next Generation of Health IT
Leading organizational change with strategic alignment
Forget about IT maturity curves, focus on strategic alignment.
Digitally Remastered
Shifting the focus from IT to your customer feedback loop
Once businesses embrace the essential need for digital intimacy as a competitive necessity, they'll be ready to start their digital transformation journey in earnest.
The Digital CIO
Hospital collaborative makes advances in AI-based healthcare
Artificial intelligence and machine learning can speed up healthcare research, but data scientists need turnkey tools such as NVIDIA DGX Station to be more efficient.
Building IT Relationships
8 questions to evaluate the resiliency of a digital transformation program
How to help your program team bounce back from challenges they'll encounter along the way.
Tacking through Transformation
Platform priorities
Prioritizing by platform is a decision that can add significant value to our business.
Feature
Former CIO helps IT leaders navigate AWS cloud journeys
CIOs turning to the cloud to fuel digital transformations have an ally advisor in Stephen Orban. The head of enterprise strategy at AWS knows exactly what they’re going through thanks to his cloud-first experience as CIO of Dow Jones.
The Next Generation of Health IT
Pushing the envelope of your digital strategy
Skydivers have tolerance levels. Scuba divers have thresholds. Business leaders have limits. Are you pushing the performance envelope of your digital strategy?
Driving Digital Transformation
What should CIOs leading digital transformation focus on in year two and onward in the journey?
When a digital transformation enters its second or third year, CIOs should increase their marketing and communications around the program and look for places where practices like devops and data governance are needed.
Movers and Shakers
The CIO with a digital business P&L
Justin Mennen, CIO and CDO of CompuCom — provider of managed digital workplace services, is elevating the digital experiences of his customers and his P&L leadership role.
The Next Generation of Health IT
Redefine the future of your organization with a competency framework
Long before RACIs add value to organizational roles, skills and behaviors need to reflect the desired organizational state. There’s a framework for that.
Transforming Business
Do you have a compelling innovation story?
Three keys to achieving a successful transition to innovation.
Feature
Funko’s cloud-first future goes all in on CIO’s Microsoft past
The CIO of Funko, a pop culture company that makes collectible toys, is banking on Microsoft software to provide the foundation for digital services.
The Digital Enterprise
The 3 principles of modernization success
How GE Healthcare is dealing with modernization will be instructive as you chart your own modernization path forward.
Navigating Digital Transformation
Tony Robbins extracts the 3 secrets of digital success from the founders of Skype, Venmo and Airbnb
Although each digital pioneer had unique stories to tell, powerful themes were common to all of them.
Productivity in the Digital Workplace
The conveyor belt: the missing piece of your cloud puzzle
Why businesses must learn from manufacturing to stay competitive in the digital economy.About Digital Transformation
Why CIOs must be VOCAL to drive digital transformation
With CIOs leading one of the most complex transformations of all time, how do you ensure digital transformation success?
The Future of Sales
Wake-up call: today’s B2B software buyer has completely changed
How can B2B software companies succeed in the future? By aligning with how the customer actually wants to buy, not how sales wants to sell.
Midmarket CIO
Making technology more human
Each new year brings a clamoring to understand the next digital innovation, but it seems 2018 will be the year of the human.From Business Strategies to Successful IT Delivery
The strategy journey
An interview with Julie Choo, lead author of the book “The Strategy Journey: Transform your Business in the Digital Age,” to be published later this year.
Healthcare Technology Trends
Amazon in healthcare: disruption in motion or a nothing-burger?
Amazon’s announcement needs to be seen in the light of fundamental changes underway in how health care is purchased and delivered and the one thing it may have going for itself.IT Convergence Factor
Applying the 3-box solution to technology transformation
A framework for managing a business’s responsibility to create an innovation strategy.
The Agile Monetization Blog
Implement an agile monetization ecosystem or else
Digital transformation means building your enterprise's agile monetization ecosystem.
Mobile Enterprise Strategy
Mergers and acquisitions, digital transformation, the cloud and how to manage it all
Managing digital transformation, the cloud, and all the changes and expenses of the modern global economy.
Business Strategy and IT Innovation
What the innovation lab looks like, circa 2018
Taking a look at an innovation lab of a multinational insurance company that wasn’t exactly born digital.
Safe Commerce
Technology is changing the travel industry: here’s how
For an industry that has been resistant to incorporating evolving technology into the mix, travel and tourism is ripe for disruption that will touch on every phase of the customer experience.
The Next Generation of Health IT
How to navigate the maze of business roadmaps
Transformation goes beyond ideas. Create a roadmap for making your business strategy actionable.
Navigating the Digital Universe
Only a safe cloud can fuel digital transformation
As the world goes digital, organizations will follow. Cloud computing will intensify that journey — but it must be secure.
What’s In Store
Getting your house in order – foundations first
If you’re building a house, lay the foundations before choosing the wallpaper. And if you’re building a digital future, set up your platform before installing VR headsets and robot assistants.
IT Talent Revolution
How new technology is driving real-time behavior change in organizational transformations
Most leaders acknowledge the criticality of culture in achieving organizational agility and transformation yet think of culture as a black box that’s impossible to see or change. While culture and behavior change happen at an individual level, it is now possible to scale these changes with a combination of neuroscience, analytics, and technology capabilities.
Feature
Driscoll’s cultivates digital strategy with AI, blockchain
The berry producer is exploring emerging technologies to establish a holistic view of the business, from research and development to business operations.
Competing in a Digital First World
5 top trends driving digital agendas in 2018
Digital technologies will continue to offer companies the opportunity to radically alter their business models, transform operations and create better customer experiences.
The Digital Divide
Horizon Blue Cross Blue Shield of New Jersey's DX dive into virtual medicine
Horizon Blue Cross Blue Shield of New Jersey takes the next step in its digital transformation, which includes digital doctors, an agile culture and helping customers get a better handle on healthcare.
Destination: Transformation
5 steps to build a business case for customer journey mapping
Customer journey mapping is crucial to helping your company improve the customer experience and building brand loyalty. Now to argue for it.Feature
VITAS improves hospice care with mobile transformation
To accelerate data entry, VITAS Health equipped its clinicians with iPhones and iPads, giving them more time to care for bed-ridden patients. The mobilization paves the way for a greater, cloud-first digital transformation.
Business Velocity
Log-scale gains for your digital transformation
Don’t fall behind from your inability to build the infrastructure that’s required for your business.
Feature
Winter 2018: State of the CIO — IT-business alignment (finally) gets real
The 2018 State of the CIO survey found stronger cooperation and better alignment between IT and its LOB partners, especially as digital transformation initiatives heat up.
The Adaptive CIO
Achieving business transparency
How can CIOs achieve business transparency? What is required for them to succeed here?
Driving Digital Transformation
Communicating and marketing a portfolio of initiatives that drive digital transformation
CIOs should market and communicate their portfolio of digital initiatives across several dimensions to keep everyone engaged in the journey.
The Digital Workplace Download
Where is your company on the path to optimizing a collaborative digital workplace?
Once you identify where exactly you are, you’ll be better able to see your way forward.
Tacking through Transformation
Top of the year focus on your digital transformation bottom line
Resetting your digital transformation and business performance objectives for 2018.
Driving IT Productivity
7 key factors of successful digital transformation in the enterprise
What it takes to make DX initiatives succeed within large, existing organizations…from someone who's done it firsthand.
Creating IT Value
Small service providers becoming heavyweights and outcompeting system integrators
Retail bank’s strategic implementation illustrates new third-party services trend.
Feature
The keys to modernizing legacy IT systems
Legacy technology can hinder your ability to meet changing market dynamics. Here’s how to prioritize and execute IT modernization efforts that drive business value.
Keep Reinventing
Meeting enterprise objectives with a new “twist” on reality
AR and VR hold great promise beyond the gaming industry. These immersive new technologies can transform the way companies do business.
Feature
Hyperconvergence paves way to Safelite's digital future
The glass replacement provider has shifted to a hyperconverged infrastructure to help support AI- and IoT-based services aimed at better serving customers, says Matthew Coy Safelite's head of infrastructure and operations.
The Digital CIO
MSC Cruises digitizes the passenger experience
Leveraging networking technology from HPE and Aruba, MSC Cruises has modernized the cruise ship experience.
Information Technology Governance
Digital transformation in the public sector
Let’s rename it management transformation.
Accelerating Innovation in the Digital Age
2018 predictions: AI, SaaS and the evolution of IT
From the evolution of IT to AI, learn more about five technology trends that will impact businesses in 2018.
Digital Vertices
Artificial intelligence is not a threat to human society
Artificial intelligence (AI) is here to make our lives easier. Period!
Navigating the Digital Universe
Devsecops: Game-changing the app economy
Devsecops is a disruptive force that will not only improve application security, but also enable the security team to create greater value for their organization.
Creating IT Value
The approach to IT modernization at NYU Langone Health
A major, complex modernization initiative provides example of two success factors in managing transformational change.From Business Strategies to Successful IT Delivery
New realities require new architecture
How organizations can use new, agile and innovative-driven architecture to successfully stay among the best in their industries.Feature
Monsanto finds room to grow with open source software
The agriculture giant is using open source geospatial software to help visualize crop performance and yield information, thereby lowering costs and boosting IT's options to tailor applications for users' needs.
Digital Transformation in Banking & Fintech
Digital transformation in retail banking: choosing the digital platform
Digital transformation in retail banking is driven by customer experience. Technology and data that supports and enhances the customer journey is part of this change.
Tech Matters
The Big-D hit list: Disrupting the word disruption
Purging overused buzzwords is a big step we can take to open our minds to the realities and challenges of succeeding in business today.
The Digital Workplace
Emerging digital workplace trends for 2018 and beyond
Looking at enterprise trends for the new year, like the need for conversational experiences in processes and workflows.
Feature
8 ways you’re failing at change management
Technical transformations are all too often derailed by poor change management. Here’s how to map out and execute a smooth, successful transition.
Tech’s New Wave
Why you need to worry about the security of open source software in 2018 and beyond
The speed of open source deployment by enterprises everywhere puts software security into question.
Inside Software Development Outsourcing
The ultimate guide to digital transformation and its impact on software development
Remember, it's about transformation, not tweaks. And software development is at the heart of it.
Work & Resource Management
Success isn’t a straight line: survival requires continuous planning
What you need is more continuous planning to deliver on your commitments.
Managing Innovation & Disruptive Technology
4 strategic themes for digital transformation in 2018
With so much focus on specific trends and technologies in the world of digital transformation, it’s often valuable to step back and make sure you can see the forest for the trees.
Driving Digital Transformation
5 things digitally driven CIOs want for the holidays
CIOs have had a challenging year leading digital transformation programs and delivering results. Here are somethings on their 2018 wish list to make driving transformation easier.
Feature
MetLife renovates legacy IT for the cloud era
Adoption of cloud, microservices and container technologies have helped MetLife pursue a digital transformation intended to boost operational efficiencies and improve the customer experience.
Navigating the Digital Universe
Multi-cloud landscapes will be standard by 2019 but greater choices yield excessive complexity
Innovation and new pricing schemes make navigating the cloud landscape more challenging, but offer growth opportunities for providers that can untangling this complexity.
Feature
Digital disruption: 10 tips to future-proof your business
With digital disruption threatening enterprises in every sector, it’s time for C-suites to get serious about game-planning for the future of their businesses. PwC has a punch list that can help.Enterprise Insights
Why 2018 will be a year of acceleration for workplace transformation
The digital workplace transformation is clearly underway and in 2018 we expect to see IT help enterprises shift these ideas from concept to realityMovers and Shakers
To innovate, look outside your industry
To improve patient care, Carolinas HealthCare System's Craig Richardville looks to other industries for emerging technologies and innovative ideas.
Tacking through Transformation
Are you digitally transforming?
With a top line transformation plan, supported by a certified and collaborative leadership team, your chance of realizing the rewards of digital transformation are greatly improved.
Feature
Blockchain pilots show big-business promise
The much-hyped, little-understood distributed ledger technology takes aim at big business, with promising pilot programs and rising demand for blockchain skills, though security and buy-in questions remain.
Healthcare Technology Trends
4 predictions for health care IT 2018: steady as she goes
In a year marked by extreme policy uncertainty, we saw steady progress in the growth of digital health and emerging technologies such as artificial intelligence. Structural shifts in the market will be the wildcard for 2018.
Feature
7-Eleven digital transformation ushers in new era of convenience
7-Eleven is testing chatbots, digital rewards, machine learning and other technologies to enhance customer loyalty and convenience. Gurmeet Singh, the company's CDO and CIO, is leading the charge.
Navigating the Digital Universe
Why CIOs need to upgrade their arsenals to keep up with the digital revolution
Half of CIOs who have not transformed their teams' capabilities will lose their seat on the digital leadership team.
The Agile Business
The AI mindset: designing the workforce of the future
Success with AI is not so much about the technology. The technology is solving itself.
Winning in the Age of the Connected Customer
How digital is fueling a more dynamic B2B commerce world
Digital commerce is a must for any brand operating in today’s B2B marketplace. But SaaS technology is the new prerequisite for growth.
Feature
7 digital transformation myths
A successful digital transformation can deliver significant rewards. But these common misconceptions can undermine your company’s ability to achieve desired results.
Digital Vertices
Pattern matching is not enough
Artificial intelligence is much more than just machine learning.
Transformation Nation
IT leaders reflect on 2017’s most enduring lessons
IT leaders from Cal Poly Pomona, Align Technology, Washington Suburban Sanitary Commission and Vanderbilt University share the most impactful lesson they learned in 2017.
Mobile Enterprise Strategy
Predictions for the digital transformation of mobile telecom management in 2018
If you thought 2017 was the year of digital transformation in the mobile telecommunications industry, just wait until next year.
The Digital Workplace Download
How to maintain progress toward becoming a collaborative digital workplace
A digital workplace is a new paradigm for collaboration and teamwork – but getting there won’t happen overnight.
Knowledge Management in Context
AI strategies – know thy capabilities
Companies that are successfully embracing AI are committed to transformation programs. Top management will need to embrace change and be able to comprehend the necessary capabilities to deliver their strategies without directly or indirectly overpromising to their business partners.
Feature
12 tips for using DevOps to fuel digital transformation
DevOps can help your organization accelerate software and services delivery. IT leaders from Intuit, MetLife and Red Hat outline key points CIOs can follow as they look to support their digital transformations with DevOps.
Creating IT Value
How cloud impacts APIs and microservices
What strategies are companies employing for migrating legacy apps to the cloud?
Feature
Outsourcing remains strategic in the digital era
Companies racing to digitalize their businesses are adopting cloud computing at a rampant rate. But traditional outsourcing also remains a crucial option for CIOs looking to free up valuable IT resources.The Digital CIO
CIOs need to focus on customer experience now
Customer experience was expected to be the top brand differentiator by 2020. A recent survey by Five9 shows it already is the top factor.
Agile Done Properly
Are you a Great Dane or a Chihuahua?
There are all sorts of techniques to estimate development tasks – dog breeds, t-shirt sizes – but what’s the best one?
Process Matters
How to avoid the next epic transformation fail
Success is not about hoping for the best on the big projects, it’s about developing your organizational capability for change as a whole.Navigating the Digital Universe
Migrating into the cloud: easier said than done
The number of cloud-hosted applications is poised to increase by 40 percent over the next two years. Yet, research finds that successfully mastering the transition and transformation phase remains a challenge.
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