Enterprise Applications
Movers and Shakers
Q&A: Leading IT in a high-volume M&A environment
AssuredPartners acquired over 50 companies in 2021. For CIO Sankha Ghosh, the keys to success in this environment are a dedicated M&A team in IT, and the ability to tell their platform story.News
Adobe brings first-party commerce data to customer data platform
As enterprises step up efforts to enhance customer experience, Adobe is integrating data from its commerce suite into its Real-Time CDP (customer data platform) to help drive personalization.IDG TECHtalk Voices
How a cloud-first enterprise application strategy boosts speed and scale for your business
Experts agree that a cloud-native application architecture can deliver benefits across the entire business.Feature
3 forces shaping the evolution of ERP
The transformative events of the past few years may finally sound the death knell for traditional ERP systems as enterprises seek agility, flexibility, and speed.Feature
Mattel innovation becomes toy maker’s e-commerce core
A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattel’s direct-to-consumer online business, opening new IP-based revenue sources for the company.Feature
Top 15 data management platforms
Data management platforms (DMPs) help organizations collect and manage data from a wide array of sources — and are becoming increasingly important for customer-centric sales and marketing campaigns.IDG TECHtalk Voices
When every experience matters, we find the true cost of poor quality
Brand equity and reputation are everything, and CIOs need to make sure their organization is in the best position to deliver.Analysis
What is business process management? The key to enterprise agility
Business process management (BPM) is the practice of discovering and controlling an organization’s processes to align them with business goals as the business evolves.News
Epicor adds automation to its ERP tools for manufacturing and distribution
Epicor is making it easier to control the flow of data between its ERP and other enterprise applications, with an iPaaS powered by Workato and tuned to empower ‘citizen developers.’CDO at the Center
5 ways to reduce compliance costs with AI and automation
Increased use of AI can drive efficiencies and reduce costs in compliance management. Here's what that means for CIOs in highly regulated industries.Feature
10 top enterprise service management systems—and how to choose
Enterprise service management systems help organizations deliver employee services easily and efficiently. Here are some of the top ESM systems and key capabilities to look for.News
Tableau adds data storytelling to its revamped cloud platform
The Salesforce company wants to make data more accessible with a set of self-service tools built into its new-look Tableau Cloud platform.News
Oracle integrates CDP data in Fusion Cloud for better customer service
As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s Fusion Cloud Customer Experience (CX) offering.Feature
Top 8 predictive analytics tools compared
Predictive analytics tools comb through your data to divine visions of your business future. Here’s an overview of the wide array of options available today.News
IBM adopts ‘Rise with SAP’ for internal ERP cloud move
IBM will also offer to host clients’ S/4HANA systems on Power servers under the Rise umbrella.News
Salesforce extends Flow automations across Mulesoft, Slack and Tableau
The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow.News
Qualtrics seeks to broaden picture of employee engagement
With new tools for correlating employee engagement at with other data, the software vendor hopes to make it easier for managers to retain workers.News
Did SAP spy on its employees, German union asks
The service sector union Ver.di has made public an internal data leak at SAP. Sensitive information from the workforce is said to have been widely accessible.Feature
Top 8 customer data platforms
Tying together customer data from various sources, customer data platforms (CDPs) provide detailed profiles of customers and the means for delivering customized marketing to them.IDG TECHtalk Voices
The unfulfilled promise of automation: DNA matters
Process automation brings much-needed efficiencies, but enterprise DNA is essential for the long-term strategy, ensuring business resiliency and innovation.
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