Enterprise Applications
Feature
10 top enterprise service management systems—and how to choose
Enterprise service management systems help organizations deliver employee services easily and efficiently. Here are some of the top ESM systems and key capabilities to look for.
News
Tableau adds data storytelling to its revamped cloud platform
The Salesforce company wants to make data more accessible with a set of self-service tools built into its new-look Tableau Cloud platform.
News
Oracle integrates CDP data in Fusion Cloud for better customer service
As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s Fusion Cloud Customer Experience (CX) offering.
Feature
Top 8 predictive analytics tools compared
Predictive analytics tools comb through your data to divine visions of your business future. Here’s an overview of the wide array of options available today.
News
IBM adopts ‘Rise with SAP’ for internal ERP cloud move
IBM will also offer to host clients’ S/4HANA systems on Power servers under the Rise umbrella.
News
Salesforce extends Flow automations across Mulesoft, Slack and Tableau
The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow.
News
Qualtrics seeks to broaden picture of employee engagement
With new tools for correlating employee engagement at with other data, the software vendor hopes to make it easier for managers to retain workers.
Feature
Top 8 customer data platforms
Tying together customer data from various sources, customer data platforms (CDPs) provide detailed profiles of customers and the means for delivering customized marketing to them.
News
Did SAP spy on its employees, German union asks
The service sector union Ver.di has made public an internal data leak at SAP. Sensitive information from the workforce is said to have been widely accessible.
IDG TECHtalk Voices
The unfulfilled promise of automation: DNA matters
Process automation brings much-needed efficiencies, but enterprise DNA is essential for the long-term strategy, ensuring business resiliency and innovation.
News
IT companies join Ukraine war sanctions against Russia
Russian President Vladimir Putin’s brutal war against Ukraine is not leaving the IT industry unaffected. Here’s an overview of the sanction measures taken by some of the most important IT providers.
News
Oracle's ME employee experience suite targets workforce challenges
Oracle ME, an employee experience suite within the company’s Fusion Cloud Human Capital Management (HCM) platform, is aimed at resolving workforce challenges such as attrition in the wake of the pandemic.
IDG TECHtalk Voices
How data from IoT devices is changing supply chain analytics
A variety of technologies are coming together to fast-track supply chain digitization and other innovations.
News
SAP is holding data for Russian customers
Shortly before the support freeze for Russian cloud customers, SAP offered to move their data abroad for free.
Feature
SAP at 50: The software group is at a crossroads
SAP made German software history, but the company is facing a number of new challenges. Now the young management team around CEO Christian Klein has to prove itself.
Feature
Supply chain woes? Analytics may be the answer
Optimas Solutions, CarParts.com, and Lenovo exemplify an accelerating trend that sees organizations turning to analytics to address supply chain challenges.
Feature
Microsoft to optimize process automation stack with Minit acquisition
Days after Celonis acquired a company to boost its offering on Microsoft’s Power Platform, Microsoft has made a process mining acquisition of its own.
News
Google Cloud brings its search smarts to retail customers
The new managed Retail Search service from Google Cloud wants to help digital retailers solve the dreaded search abandonment problem.
Feature
10 top HCM software tools and how to choose
HCM software is a suite of tools that helps organizations recruit, hire, develop, pay, manage, and retain employees. Here’s how to choose the best HCM software for your needs.
Interview
South Africa’s Discovery drives customer loyalty via RPA, APIs
CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
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Sponsored By Lenovo
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Sponsored By HCL Digital Experience
