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Enterprise Applications

Thermo Fisher transforms its customer experience
Feature

Thermo Fisher transforms its customer experience

The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.
By Thor OlavsrudAug, 12 2022
8 strategic imperatives for SAP transformation success
Building IT Relationships

8 strategic imperatives for SAP transformation success

Organizations undertaking business transformations centered on SAP would be wise to take an integrated approach to their sourcing strategy and partnerships. Here’s how to get it right.
By Len RileyAug, 11 2022
Global RPA software sales forecast to jump this year
News

Global RPA software sales forecast to jump this year

North America will account for the largest revenue share at 48.5%, followed by Western Europe and Japan at 19% and 10%, respectively, according to Gartner.
By Anirban GhoshalAug, 2 2022
Lack of IT alignment hampers migration to SAP S/4HANA, report says
News

Lack of IT alignment hampers migration to SAP S/4HANA, report says

Approximately 66% of respondents say that the biggest hurdle to complete SAP S/4HANA migration is aligning business, project, and IT teams.
By Anirban GhoshalAug, 1 2022
Oracle Fusion Sales aims to automate repetitive sales tasks
News

Oracle Fusion Sales aims to automate repetitive sales tasks

The new version of Oracle Fusion Sales has added smart recommendations, helping it compete with rival CRM applications.
By Anirban GhoshalJul, 26 2022
Microsoft's AI-powered contact center service takes on AWS, Google
News Analysis

Microsoft's AI-powered contact center service takes on AWS, Google

The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.
By Anirban GhoshalJul, 19 2022
Avnet’s outside-in approach to cloud ERP migration pays dividends
Feature

Avnet’s outside-in approach to cloud ERP migration pays dividends

The electronic components distributor wrapped its on-prem SAP ECC in cloud APIs to build in business benefits prior to undertaking a full-on S/4HANA migration of its ERP core.
By Peter SayerJul, 11 2022
IFS to acquire enterprise asset management firm Ultimo
News

IFS to acquire enterprise asset management firm Ultimo

ERP vendor IFS is scooping up Netherlands-based Ultimo to help meet demand for cloud-based enterprise asset management technology.
By Anirban GhoshalJul, 8 2022
MuleSoft extends automation capabilities with new RPA tool
News

MuleSoft extends automation capabilities with new RPA tool

No longer just an API management platform, MuleSoft is expanding into new areas of workflow automation.
By Peter SayerJun, 29 2022
What is RPA? A revolution in business process automation
Feature

What is RPA? A revolution in business process automation

More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say.
By Thor Olavsrud and Clint BoultonJun, 29 2022
JLL source-to-pay transformation proves value of automation
Feature

JLL source-to-pay transformation proves value of automation

Born of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative.
By Peter SayerJun, 27 2022
Q&A: Leading IT in a high-volume M&A environment
Movers and Shakers

Q&A: Leading IT in a high-volume M&A environment

AssuredPartners acquired over 50 companies in 2021. For CIO Sankha Ghosh, the keys to success in this environment are a dedicated M&A team in IT, and the ability to tell their platform story.
By Martha HellerJun, 22 2022
Adobe brings first-party commerce data to customer data platform
News

Adobe brings first-party commerce data to customer data platform

As enterprises step up efforts to enhance customer experience, Adobe is integrating data from its commerce suite into its Real-Time CDP (customer data platform) to help drive personalization.
By Anirban GhoshalJun, 16 2022
How a cloud-first enterprise application strategy boosts speed and scale for your business
IDG TECHtalk Voices

How a cloud-first enterprise application strategy boosts speed and scale for your business

Experts agree that a cloud-native application architecture can deliver benefits across the entire business.
By Beth StackpoleJun, 16 2022
3 forces shaping the evolution of ERP
Feature

3 forces shaping the evolution of ERP

The transformative events of the past few years may finally sound the death knell for traditional ERP systems as enterprises seek agility, flexibility, and speed.
By Joe McKendrickJun, 15 2022
Mattel innovation becomes toy maker’s e-commerce core
Feature

Mattel innovation becomes toy maker’s e-commerce core

A startup-like initiative to enrich customer engagement with limited-release collectibles during the pandemic now fuels Mattel’s direct-to-consumer online business, opening new IP-based revenue sources for the company.
By Paula RooneyJun, 13 2022
Top 15 data management platforms
Feature

Top 15 data management platforms

Data management platforms (DMPs) help organizations collect and manage data from a wide array of sources — and are becoming increasingly important for customer-centric sales and marketing campaigns.
By Peter WaynerJun, 9 2022
When every experience matters, we find the true cost of poor quality
IDG TECHtalk Voices

When every experience matters, we find the true cost of poor quality

Brand equity and reputation are everything, and CIOs need to make sure their organization is in the best position to deliver.
By John KellyMay, 31 2022
What is business process management? The key to enterprise agility
Analysis

What is business process management? The key to enterprise agility

Business process management (BPM) is the practice of discovering and controlling an organization’s processes to align them with business goals as the business evolves.
By Paul Rubens and Thor OlavsrudMay, 31 2022
Epicor adds automation to its ERP tools for manufacturing and distribution
News

Epicor adds automation to its ERP tools for manufacturing and distribution

Epicor is making it easier to control the flow of data between its ERP and other enterprise applications, with an iPaaS powered by Workato and tuned to empower ‘citizen developers.’
By Peter SayerMay, 24 2022
1 2 3 4 5 6 7 8 9 10 … 89 Next
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BrandPosts are written and edited by members of our sponsor community. BrandPosts create an opportunity for an individual sponsor to provide insight and commentary from their point-of-view directly to our audience. The editorial team does not participate in the writing or editing of BrandPosts.

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