Is software getting in the way of our own business success? The notion may seem counterintuitive, but new data suggests that this is, indeed, a reality. And as you would expect, today's executives are not happy about it.rn
Zuora CEO Tien Tzuo says subscription-based companies are growing nine times faster than product companies and explains why ‘subscription relationship management’ platforms will replace existing ERP and CRM systems.
Large enterprises born before the digital age often face significant hurdles when it comes to enacting the kinds of changes that are necessary in order to make the digital leap. Here are the top five challenges they tend to face when taking on transformation projects.
The Industrial Internet of Things is moving to a higher gear with smaller steps as demonstrated by several recent deployments. One company is providing a working tutorial of three steps to a cost effective deployment of IIoT.
Avoid the risks of CRM software lock-in by choosing wisely the first time. Download this free IBISWorld procurement report that analyzes CRM vendors and pricing trends and learn how to get the best deal for your organization.
The Trillium Precise data-as-a-service product is a data quality and enrichment offering that’s designed to provide single view of your customers enhancing identification, communication and interaction.
There’s no shortage of project management solutions for mid-size and large businesses. Small businesses, though, have limited budgets and simply can't afford high-priced project management software. Here are seven affordable options.
Implementing a new ERP system is a full-contact sport. As the project lead, you need to deal with a new technology, competing priorities for scarce resources, multiple vendors and a very stressful environment. You need to be ready to deal with the unexpected, because you are the captain of a ship heading out into a stormy sea. Here are three great pieces of advice from three famous movie characters.
Security threats and security solutions both depend on software. One way to safeguard your systems and data is to take a secure approach to software development that focuses on quality assurance, testing and code review.
In migrating its workflow design platform to a cloud environment, Nintex positions itself as an honest broker for a wide variety of connected services like Salesforce, Box and DocuSign. What began as a workflow design add-on to Microsoft SharePoint has turned into a full-service workflow and document management system.
For a variety of reasons call centers are no longer the right way to engage customers: Online ordering is everywhere. Millennials prefer texting and messaging. Virtual agents and bots are quickly gaining traction. These kinds of trends in communication and buying behavior are now giving rise to "contact centers," the digitally-driven offspring of the once ubiquitous call center.
The lofty premium Cisco paid for AppDynamics underscores the importance of application performance monitoring software, which customers such as United Airlines use to support flight operations and passenger services.
Wherever multiple projects are involved, synergy becomes a useful goal. Synergy is about executing projects in such a way that they will together eventually generate business outcomes greater than the sum of the outcomes from their individual performances.
This comprehensive report evaluates 16 human capital management (HCM) products across 50 software capabilities, from recruitment to exit interviews, and every step in-between. Download your free copy today.
The digital age has originated an amazing phenomenon: the appearance of hybrid professionals called marketing technologists. At the theoretical level it is a thought-provoking concept, but watching it transform into reality is not so simple and can create misconceptions in this fast-evolving digital world where IT and marketing are strategically converging.
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