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Enterprise Applications

Zoho One update targets productivity, collaboration for hybrid workforces
News

Zoho One update targets productivity, collaboration for hybrid workforces

The Zoho One ERP and analytics suite now spans more than 50 apps, adding new data and communications tools and services for businesses with remote, mobile and geographically dispersed workforces.
By Anirban GhoshalOct, 25 2021
Applicant tracking system: The secret to beating a resume-filtering ATS
Feature

Applicant tracking system: The secret to beating a resume-filtering ATS

Your resume is very likely to face off with an applicant tracking system before it reaches the desk of any human recruiter. Hereu2019s how to prepare your resume to advance to the next stage.
By Sarah K. White and Terena BellOct, 21 2021
UiPath partners with CrowdStrike to secure SaaS workflow automation
News

UiPath partners with CrowdStrike to secure SaaS workflow automation

Robotic process automation vendor UiPath is beefing up its RPA platform — and is partnering with security firm CrowdStrike to keep tabs on its robot workers.
By Peter SayerOct, 11 2021
Top 11 agile tools for project management
Feature

Top 11 agile tools for project management

Keep your projects humming with these tools geared for teams committed to agile practices and workflows.
By Peter WaynerSep, 30 2021
Developing a digital culture at U. S. Steel
Movers and Shakers

Developing a digital culture at U. S. Steel

At one of the world’s largest steel companies, digital success springs from solid business cases, a culture of innovation, and diligent change management, says CIO Steve Bugajski.
By Martha HellerSep, 29 2021
Oracle bakes more automation, analytics into Fusion Cloud ERP, EPM suite
News

Oracle bakes more automation, analytics into Fusion Cloud ERP, EPM suite

Oracle enhancements to its Fusion Cloud ERP and EPM suite are designed to use machine learning to automate transaction logging and monitoring, optimizing key business processes while gaining more insights from data.
By Anirban GhoshalSep, 28 2021
How the right automation strategy can unlock data silos
CDO at the Center

How the right automation strategy can unlock data silos

Struggling to make sense of all the data your company creates? The right automation strategy may be your best bet to unlock silos and make data more useful.
By Anna FrazzettoSep, 23 2021
How Johnson Controls is going ‘digital to the core’
Movers and Shakers

How Johnson Controls is going ‘digital to the core’

As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.
By Martha HellerSep, 22 2021
Salesforce tightens Slack integration at Dreamforce
News

Salesforce tightens Slack integration at Dreamforce

Salesforce seeks to make Slack the interface for Salesforce users to collaborate around training, sales fulfillment, coding, and more. But CIOs should beware integrated pricing plans.
By Peter SayerSep, 21 2021
ServiceNow ‘Rome’ emphasizes employee experience
News Analysis

ServiceNow ‘Rome’ emphasizes employee experience

CIOs weigh in on ServiceNow’s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.
By Peter SayerSep, 20 2021
10 Power BI mistakes to avoid
Feature

10 Power BI mistakes to avoid

Power BI is increasingly bringing the power of data to business users, but you may need more guardrails to get the most value from it. These are the most common things organizations get wrong.
By Mary BranscombeSep, 16 2021
Top 21 RPA tools today
Feature

Top 21 RPA tools today

Robotic process automation can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer legacy systems.
By Peter WaynerSep, 2 2021
American Air Filter Europe unifies ERP under S/4HANA
Feature

American Air Filter Europe unifies ERP under S/4HANA

Data cleansing proves key to migrating a hodgepodge of ERP systems in 14 countries to a unified sales and warehouse strategy in SAP’s cloud.
By Peter SayerAug, 27 2021
What is information architecture? Structuring content for maximum value
Feature

What is information architecture? Structuring content for maximum value

Information architecture ensures content and data is structured, organized, and categorized in an effective and usable way, thereby maximizing the value of your websites and applications.
By Maria KorolovAug, 17 2021
What is SCOR? A model for improving supply chain management
Feature

What is SCOR? A model for improving supply chain management

The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency, and efficiency.
By Sarah K. WhiteAug, 13 2021
Top 18 enterprise architecture tools for 2021
Feature

Top 18 enterprise architecture tools for 2021

These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.
By Peter WaynerAug, 12 2021
15 top RPA certifications
Feature

15 top RPA certifications

Demonstrate your mastery of robotic process automation (RPA) tools and concepts with these certifications.
By Sarah K. WhiteAug, 9 2021
3 common reasons for migrating to SAP S/4HANA – and why only one of them is right
IDG TECHtalk Voices

3 common reasons for migrating to SAP S/4HANA – and why only one of them is right

S/4HANA is not just a technical upgrade; it’s a business transformation. Let that guide your approach.
By Steele G. ArbeenyJul, 26 2021
TTX tackles turnover in moving ERP to the cloud
Feature

TTX tackles turnover in moving ERP to the cloud

The railcar pooling company learned the importance of knowledge management when it replaced an on-premises SAP system with Oracle in the cloud.
By Peter SayerJul, 26 2021
IT asset management (ITAM): Best practices and certs for optimizing IT assets
Feature

IT asset management (ITAM): Best practices and certs for optimizing IT assets

ITAM is a centralized approach to managing IT systems and assets. A strong ITAM strategy will help you oversee and optimize the wide range of technology at the heart of your business.
By Sarah K. WhiteJul, 20 2021
How automation helps to reduce time to market for IoT projects
IDG TECHtalk Voices

How automation helps to reduce time to market for IoT projects

An automation mindset can keep projects on track with a secure, seamless, and scalable model
By Yash MehtaJul, 19 2021
What is CPQ? Automating quotes for customized solutions
Feature

What is CPQ? Automating quotes for customized solutions

Configure-price-quote (CPQ) software automates the order quote process, from gathering a customer’s needs to delivering a detailed quote for the customized products or services that can fulfill them.
By Peter SayerJul, 16 2021
Oracle to customers: Spend more on cloud, save on support
News

Oracle to customers: Spend more on cloud, save on support

With Oracle Support Rewards, the company hopes to tempt existing on-premises customers to move workloads to Oracle Cloud Infrastructure.
By Peter SayerJun, 23 2021
How to choose RPA software: 10 key factors to consider
Feature

How to choose RPA software: 10 key factors to consider

Menial tasks rob workers of time they could spend on more productive activities. Done right, RPA can banish bucketfuls of mindless chores. Here’s how to select the right RPA solution for the job.
By Martin HellerJun, 17 2021
SAP finally joins the process mining fray
News

SAP finally joins the process mining fray

SAP has unveiled Process Insights, a new tool that leverages SAP’s wealth of enterprise data and recent acquisitions to help customers improve key business processes.
By Scott CareyJun, 7 2021
SAP brings new tools and modularity to Rise
News

SAP brings new tools and modularity to Rise

SAP has added HR and vertical industry support to its hosted S/4HANA offering, while furthering its forays into process intelligence and AI for expense auditing.
By Peter SayerJun, 4 2021
SAP steps back from S/4HANA-on-Azure preference
News

SAP steps back from S/4HANA-on-Azure preference

Microsoft’s Azure will no longer be SAP’s preferred cloud platform — although SAP executives say the companies’ Embrace partnership remains strong.
By Peter SayerMay, 28 2021
Baylor goes back to basics to build ERP for the future
Feature

Baylor goes back to basics to build ERP for the future

To support its ambition to become a top-tier research institution, Baylor University overhauled its ERP systems, a process that required getting back to the fundamentals of business-IT collaboration.
By Peter SayerMay, 26 2021
How Stryker IT shifted to a global operating model
Movers and Shakers

How Stryker IT shifted to a global operating model

CIO Alan Douville and his team have made major changes that enable IT to support the $14 billion medical device company’s operations in over 100 countries.
By Martha HellerMay, 19 2021
6 'crackpot' technologies that might transform IT
Feature

6 'crackpot' technologies that might transform IT

Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.
By Peter WaynerMay, 18 2021
The quest for end-to-end intelligent automation
Feature

The quest for end-to-end intelligent automation

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.
By Maria KorolovMay, 13 2021
What is NLP? Natural language processing explained
Feature

What is NLP? Natural language processing explained

Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing.
By Terena Bell and Thor OlavsrudMay, 4 2021
13 secrets of a successful cloud ERP migration
Feature

13 secrets of a successful cloud ERP migration

Migrating legacy ERP systems to the cloud is a big undertaking rife with gotchas. Here’s how to ensure your massive shift of mission-critical enterprise applications goes smoothly.
By Neal WeinbergApr, 27 2021
The ‘why’ of digital transformation is the key to unlocking value
IDG TECHtalk Voices

The ‘why’ of digital transformation is the key to unlocking value

Too many leadership teams focus on the ‘how’ or ‘what’ of their digitalization projects – which makes the destination less clear and can lead to negative ROI.
By Steele ArbeenyMar, 30 2021
The top 7 change management tools
Feature

The top 7 change management tools

With uncertainty on the rise, change management software is becoming an increasingly vital part of digital transformation, helping companies to transition smoothly and thrive.
By Moira AlexanderMar, 25 2021
Skills and traits of elite IT automation teams
Feature

Skills and traits of elite IT automation teams

From RPA to AI, automation has become a key IT priority. Here’s what to look for in building a versatile team suited to automating processes across your enterprise.
By Bob ViolinoMar, 22 2021
10 common ERP mistakes to avoid
Feature

10 common ERP mistakes to avoid

From underbudgeting to not letting the business drive the project, IT leaders must beware the following pitfalls when implementing or updating an enterprise resource planning (ERP) system — or migrating one to the cloud.
By Neal WeinbergMar, 17 2021
ServiceNow bets on citizen developers in latest enterprise push
News Analysis

ServiceNow bets on citizen developers in latest enterprise push

ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.
By Peter SayerMar, 16 2021
IFS launches cloud-native, containerized ERP
News

IFS launches cloud-native, containerized ERP

The ERP vendor’s IFS Cloud gives CIOs hosting flexibility, freedom from infrastructure management, and vertical options tailored to their industries.
By Peter SayerMar, 12 2021
How Skyworks embraced self-service IT
Movers and Shakers

How Skyworks embraced self-service IT

CIO Satya Jayadev and his team are democratizing technology and creating a self-service model to empower business users.
By Martha HellerMar, 3 2021
16 technology winners and losers, post-COVID
Feature

16 technology winners and losers, post-COVID

The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.
By Peter WaynerFeb, 25 2021
What is business process analysis? A methodology for improving process
Feature

What is business process analysis? A methodology for improving process

BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.
By Sarah K. WhiteFeb, 22 2021
Northwell Health’s new HR cloud faced early COVID test
Feature

Northwell Health’s new HR cloud faced early COVID test

When the pandemic hit New York, the local healthcare provider was able to turn a test analytics environment into a live dashboard for managing staffing needs.
By Peter SayerFeb, 18 2021
7 key questions facing the future of work
Feature

7 key questions facing the future of work

A global pandemic raised the bar for IT’s capabilities. IT leaders say 2021 will be even more challenging.
By Stacy CollettFeb, 8 2021
How technology creates an ecosystem of learning at Walden University
Movers and Shakers

How technology creates an ecosystem of learning at Walden University

Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success.
By Martha HellerFeb, 3 2021
Top 7 ERP trends for 2021
Feature

Top 7 ERP trends for 2021

Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience.
By Neal WeinbergFeb, 2 2021
‘Rise with SAP’: SAP bets on migrating your ERP to its cloud
News

‘Rise with SAP’: SAP bets on migrating your ERP to its cloud

Christian Klein says SAP’s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details.
By Peter SayerFeb, 1 2021
10 dark secrets of robotic process automation
Feature

10 dark secrets of robotic process automation

RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing.
By Peter WaynerJan, 26 2021
At FedEx, sensors and analytics fuel COVID-19 vaccine distribution
Feature

At FedEx, sensors and analytics fuel COVID-19 vaccine distribution

FedEx is relying on insights from its SenseAware ID IoT system and Microsoft’s Azure machine learning software to ensure coronavirus vaccines reach their final destinations.
By Clint BoultonJan, 26 2021
How engineering transformed a legacy business–and redefined ‘done’
IDG TECHtalk Voices

How engineering transformed a legacy business–and redefined ‘done’

Agero turned its contact center-based business into a digital-first, consumer-centric company – and unlocked engineering talent along the way. An interview with Chief Digital Officer Bernie Gracy.
By Christine HeckartJan, 21 2021
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