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Zoho One update targets productivity, collaboration for hybrid workforces
The Zoho One ERP and analytics suite now spans more than 50 apps, adding new data and communications tools and services for businesses with remote, mobile and geographically dispersed workforces.Feature
Applicant tracking system: The secret to beating a resume-filtering ATS
Your resume is very likely to face off with an applicant tracking system before it reaches the desk of any human recruiter. Hereu2019s how to prepare your resume to advance to the next stage.News
UiPath partners with CrowdStrike to secure SaaS workflow automation
Robotic process automation vendor UiPath is beefing up its RPA platform — and is partnering with security firm CrowdStrike to keep tabs on its robot workers.Feature
Top 11 agile tools for project management
Keep your projects humming with these tools geared for teams committed to agile practices and workflows.Movers and Shakers
Developing a digital culture at U. S. Steel
At one of the world’s largest steel companies, digital success springs from solid business cases, a culture of innovation, and diligent change management, says CIO Steve Bugajski.News
Oracle bakes more automation, analytics into Fusion Cloud ERP, EPM suite
Oracle enhancements to its Fusion Cloud ERP and EPM suite are designed to use machine learning to automate transaction logging and monitoring, optimizing key business processes while gaining more insights from data.CDO at the Center
How the right automation strategy can unlock data silos
Struggling to make sense of all the data your company creates? The right automation strategy may be your best bet to unlock silos and make data more useful.Movers and Shakers
How Johnson Controls is going ‘digital to the core’
As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.News
Salesforce tightens Slack integration at Dreamforce
Salesforce seeks to make Slack the interface for Salesforce users to collaborate around training, sales fulfillment, coding, and more. But CIOs should beware integrated pricing plans.News Analysis
ServiceNow ‘Rome’ emphasizes employee experience
CIOs weigh in on ServiceNow’s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.Feature
10 Power BI mistakes to avoid
Power BI is increasingly bringing the power of data to business users, but you may need more guardrails to get the most value from it. These are the most common things organizations get wrong.Feature
Top 21 RPA tools today
Robotic process automation can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer legacy systems.Feature
American Air Filter Europe unifies ERP under S/4HANA
Data cleansing proves key to migrating a hodgepodge of ERP systems in 14 countries to a unified sales and warehouse strategy in SAP’s cloud.Feature
What is information architecture? Structuring content for maximum value
Information architecture ensures content and data is structured, organized, and categorized in an effective and usable way, thereby maximizing the value of your websites and applications.Feature
What is SCOR? A model for improving supply chain management
The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency, and efficiency.Feature
Top 18 enterprise architecture tools for 2021
These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.Feature
15 top RPA certifications
Demonstrate your mastery of robotic process automation (RPA) tools and concepts with these certifications.IDG TECHtalk Voices
3 common reasons for migrating to SAP S/4HANA – and why only one of them is right
S/4HANA is not just a technical upgrade; it’s a business transformation. Let that guide your approach.Feature
TTX tackles turnover in moving ERP to the cloud
The railcar pooling company learned the importance of knowledge management when it replaced an on-premises SAP system with Oracle in the cloud.Feature
IT asset management (ITAM): Best practices and certs for optimizing IT assets
ITAM is a centralized approach to managing IT systems and assets. A strong ITAM strategy will help you oversee and optimize the wide range of technology at the heart of your business.IDG TECHtalk Voices
How automation helps to reduce time to market for IoT projects
An automation mindset can keep projects on track with a secure, seamless, and scalable modelFeature
What is CPQ? Automating quotes for customized solutions
Configure-price-quote (CPQ) software automates the order quote process, from gathering a customer’s needs to delivering a detailed quote for the customized products or services that can fulfill them.News
Oracle to customers: Spend more on cloud, save on support
With Oracle Support Rewards, the company hopes to tempt existing on-premises customers to move workloads to Oracle Cloud Infrastructure.Feature
How to choose RPA software: 10 key factors to consider
Menial tasks rob workers of time they could spend on more productive activities. Done right, RPA can banish bucketfuls of mindless chores. Here’s how to select the right RPA solution for the job.News
SAP finally joins the process mining fray
SAP has unveiled Process Insights, a new tool that leverages SAP’s wealth of enterprise data and recent acquisitions to help customers improve key business processes.News
SAP brings new tools and modularity to Rise
SAP has added HR and vertical industry support to its hosted S/4HANA offering, while furthering its forays into process intelligence and AI for expense auditing.News
SAP steps back from S/4HANA-on-Azure preference
Microsoft’s Azure will no longer be SAP’s preferred cloud platform — although SAP executives say the companies’ Embrace partnership remains strong.Feature
Baylor goes back to basics to build ERP for the future
To support its ambition to become a top-tier research institution, Baylor University overhauled its ERP systems, a process that required getting back to the fundamentals of business-IT collaboration.Movers and Shakers
How Stryker IT shifted to a global operating model
CIO Alan Douville and his team have made major changes that enable IT to support the $14 billion medical device company’s operations in over 100 countries.Feature
6 'crackpot' technologies that might transform IT
Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.Feature
The quest for end-to-end intelligent automation
AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.Feature
What is NLP? Natural language processing explained
Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing.Feature
13 secrets of a successful cloud ERP migration
Migrating legacy ERP systems to the cloud is a big undertaking rife with gotchas. Here’s how to ensure your massive shift of mission-critical enterprise applications goes smoothly.IDG TECHtalk Voices
The ‘why’ of digital transformation is the key to unlocking value
Too many leadership teams focus on the ‘how’ or ‘what’ of their digitalization projects – which makes the destination less clear and can lead to negative ROI.Feature
The top 7 change management tools
With uncertainty on the rise, change management software is becoming an increasingly vital part of digital transformation, helping companies to transition smoothly and thrive.Feature
Skills and traits of elite IT automation teams
From RPA to AI, automation has become a key IT priority. Here’s what to look for in building a versatile team suited to automating processes across your enterprise.Feature
10 common ERP mistakes to avoid
From underbudgeting to not letting the business drive the project, IT leaders must beware the following pitfalls when implementing or updating an enterprise resource planning (ERP) system — or migrating one to the cloud.News Analysis
ServiceNow bets on citizen developers in latest enterprise push
ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.News
IFS launches cloud-native, containerized ERP
The ERP vendor’s IFS Cloud gives CIOs hosting flexibility, freedom from infrastructure management, and vertical options tailored to their industries.Movers and Shakers
How Skyworks embraced self-service IT
CIO Satya Jayadev and his team are democratizing technology and creating a self-service model to empower business users.Feature
16 technology winners and losers, post-COVID
The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.Feature
What is business process analysis? A methodology for improving process
BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.Feature
Northwell Health’s new HR cloud faced early COVID test
When the pandemic hit New York, the local healthcare provider was able to turn a test analytics environment into a live dashboard for managing staffing needs.Feature
7 key questions facing the future of work
A global pandemic raised the bar for IT’s capabilities. IT leaders say 2021 will be even more challenging.Movers and Shakers
How technology creates an ecosystem of learning at Walden University
Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success.Feature
Top 7 ERP trends for 2021
Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience.News
‘Rise with SAP’: SAP bets on migrating your ERP to its cloud
Christian Klein says SAP’s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details.Feature
10 dark secrets of robotic process automation
RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing.Feature
At FedEx, sensors and analytics fuel COVID-19 vaccine distribution
FedEx is relying on insights from its SenseAware ID IoT system and Microsoft’s Azure machine learning software to ensure coronavirus vaccines reach their final destinations.IDG TECHtalk Voices
How engineering transformed a legacy business–and redefined ‘done’
Agero turned its contact center-based business into a digital-first, consumer-centric company – and unlocked engineering talent along the way. An interview with Chief Digital Officer Bernie Gracy.
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