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Enterprise Applications

5 critical steps to relaunch a transformation initiative
Building IT Relationships

5 critical steps to relaunch a transformation initiative

Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by 15-20%.
By John BeldenJan, 20 2021
Top 12 BI tools of 2021
Feature

Top 12 BI tools of 2021

It’s not always easy choosing a business intelligence tool to meet the needs of your enterprise. Here are 12 that could work for you.
By Peter Sayer and Thor OlavsrudJan, 15 2021
AI and automation are linchpins for post-pandemic business success
IDG TECHtalk Voices

AI and automation are linchpins for post-pandemic business success

In both the short term and the long term, and across back- and front-office applications, AI has the potential to add value to business workflows, augment employee capabilities, and harness the power of man and machine to improve customer experience.
By Brian SolisJan, 8 2021
9 IT resolutions for 2021
Feature

9 IT resolutions for 2021

IT leaders share their visions on how they hope to transform their teams, their organizations, and themselves in the new year.
By Mary PrattJan, 4 2021
Why ERP projects fail: Finding the gaps in your program plans
Building IT Relationships

Why ERP projects fail: Finding the gaps in your program plans

Skipping steps in the implementation process can cost your company dearly. Here's what to look for—and look out for.
By John BeldenDec, 22 2020
Rémy Cointreau ports SAP to the cloud to help sell more cognac
Feature

Rémy Cointreau ports SAP to the cloud to help sell more cognac

The French liquor company blended its two SAP instances and migrated them to Google’s cloud to gain a better understanding of its customers.
By Peter SayerDec, 14 2020
Want to boost customer loyalty in this era of uncertainty? Start with your service teams
IDG TECHtalk Voices

Want to boost customer loyalty in this era of uncertainty? Start with your service teams

The right technology investments are more critical than ever in helping agents deliver exceptional customer service.
By Brian SolisDec, 11 2020
SAP rolls out RPA, low-code tools to help cut dev debt
News Analysis

SAP rolls out RPA, low-code tools to help cut dev debt

At its annual developer conference, SAP rolled out not one but three new automation technologies, hoping to recruit citizen developers to its platform.
By Peter SayerDec, 11 2020
Is AI really the answer?
IDG TECHtalk Voices

Is AI really the answer?

When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence.
By Ed FoxDec, 9 2020
With Hyperforce, Salesforce embraces the public cloud
News

With Hyperforce, Salesforce embraces the public cloud

Salesforce is letting CIOs choose where they run its software, easing compliance with data protection and data sovereignty laws.
By Peter SayerDec, 4 2020
10 future trends and how CIOs can keep ahead in 2021
Analysis

10 future trends and how CIOs can keep ahead in 2021

After a year disrupted by a global pandemic, the next normal is starting to take shape. Here's a look at what's ahead for IT organizations.
By Serge FindlingDec, 4 2020
CIOs take the lead in pursuit of operational efficiencies
Feature

CIOs take the lead in pursuit of operational efficiencies

Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value.
By Esther SheinNov, 23 2020
CIOs on the hook for governance as automation rises
Feature

CIOs on the hook for governance as automation rises

With business leaders increasingly pushing for automation, CIOs must step up to help guide how and where such technologies should be deployed.
By Clint BoultonNov, 12 2020
6 hidden risks of IT automation
Feature

6 hidden risks of IT automation

Automation is increasingly seen as a key IT strategy for competitive advantage, but pitfalls await those who fail to heed precautions.
By Bob ViolinoNov, 10 2020
Lessons from COVID: Futureproofing your IT infrastructure
Feature

Lessons from COVID: Futureproofing your IT infrastructure

IT leaders are leveraging the pandemic’s real-life stress-test to rethink IT strategy around building resiliency for an uncertain future.
By Bob ViolinoNov, 4 2020
Sweetwater Sound retunes in-house tech for expansion
Feature

Sweetwater Sound retunes in-house tech for expansion

SVP of IT Jason Johnson sings the praises of in-house development as the musical instrument retailer rebuilds homegrown CRM and warehouse management systems for microservices.
By Peter SayerNov, 2 2020
15 popular Kanban tools for workflow management
Feature

15 popular Kanban tools for workflow management

Kanban is a workflow management system that simplifies development processes and lifecycles by increasing efficiency, communication and collaboration for agile teams.
By Sarah K. WhiteOct, 29 2020
Top 6 process mining tools for streamlining workflows
Feature

Top 6 process mining tools for streamlining workflows

Companies seeking to the lay the foundation for business process automation can find valuable insights into process flows, thanks to new AI-based tools that track data as it moves through enterprise systems.
By Peter WaynerOct, 27 2020
When #WorkFromWork is the only way
IDG TECHtalk Voices

When #WorkFromWork is the only way

For businesses where remote work isn’t an option, the focus is on creating and refining their own digital-transformation-in-place technologies
By Mike FeibusOct, 14 2020
Salesforce to add Einstein Analytics AI to Tableau platform
News

Salesforce to add Einstein Analytics AI to Tableau platform

Salesforce's Einstein Analytics offering will be rebranded as Tableau CRM and Einstein's AI and machine learning capabilities will be integrated with the Tableau platform in a push to democratize data science.
By Thor OlavsrudOct, 6 2020
Oracle fine-tunes Fusion Cloud for new world of work
News

Oracle fine-tunes Fusion Cloud for new world of work

The Fusion Cloud ERP suite gains new supply-chain and workplace management features to meet post-pandemic needs.
By Peter SayerSep, 29 2020
6 challenges of agile at scale for ERP
Building IT Relationships

6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.
By John BeldenSep, 29 2020
4 tips for keeping SAP transformation projects on track during the COVID-19 crisis
IDG TECHtalk Voices

4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

You can’t put mission-critical modernization projects on hold. Here’s how to work through the disruption.
By Steele G. ArbeenySep, 28 2020
ServiceNow makes platform ambitions clear with new workflow tools
News Analysis

ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.
By Peter SayerSep, 16 2020
Analytics: Your supply chain’s competitive edge
Feature

Analytics: Your supply chain’s competitive edge

Global disruptions in the wake of COVID-19 have IT leaders accelerating adoption of data analytics to ensure supply chain effectiveness and integrity.
By Bob ViolinoSep, 3 2020
Top 10 help desk tools for better customer service
Feature

Top 10 help desk tools for better customer service

If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.
By Sarah K. WhiteAug, 28 2020
What is workforce management? A process for ensuring employee productivity
Feature

What is workforce management? A process for ensuring employee productivity

Workforce management (WFM) began as a scheduling process but has since grown into a complex framework for maintaining human capital, budgeting and scheduling for your workforce.
By Sarah K. WhiteAug, 18 2020
Emerging tech soothes pandemic-disrupted supply chains
Feature

Emerging tech soothes pandemic-disrupted supply chains

Jaguar Land Rover and Colgate-Palmolive are among the many enterprises turning to machine learning software and other data-crunching tools to ensure supply can meet demand.
By Clint BoultonAug, 18 2020
SurveyMonkey STEPs up battle for experience measurement market
News Analysis

SurveyMonkey STEPs up battle for experience measurement market

Just as SAP prepares to sell a stake in Qualtrics, rival SurveyMonkey is doubling down on its enterprise partnerships, offering CIOs an opportunity to optimize spend and results in this emerging area.
By Peter SayerAug, 11 2020
The technology aboard the Mars rover Perseverance: An inside look
Feature

The technology aboard the Mars rover Perseverance: An inside look

When it lands on the surface of Mars after a seventh-month journey, the newest rover will be powered by decades-old computing technology, early-stage machine learning, and a range of newer systems and software.
By Tim ScannellAug, 7 2020
Inside Vodafone’s massive S/4HANA migration
Feature

Inside Vodafone’s massive S/4HANA migration

One of the largest monolithic SAP installations in the world is now on S/4HANA, thanks to successful data prep and reskilling efforts.
By Peter SayerAug, 6 2020
Digitizing industrial products at Cummins
Movers and Shakers

Digitizing industrial products at Cummins

Sherry Aaholm, CIO of the $23 billion engine manufacturer, shares her strategy for creating foundational change at scale
By Martha HellerAug, 5 2020
Wipro to run its business on SAP in Google’s cloud
News

Wipro to run its business on SAP in Google’s cloud

The Indian IT services giant is accelerating its move to S/4HANA as it prepares to migrate workloads to the cloud
By Peter SayerJul, 27 2020
4 tips for quick automation wins
Feature

4 tips for quick automation wins

COVID-19 has enterprises eyeing automation to streamline operations and solve business issues spurred by the pandemic. IT leaders share tips for achieving quick, sustainable success.
By Bob ViolinoJul, 21 2020
Lennox enlists BI to anticipate COVID-19 supply chain disruptions
Feature

Lennox enlists BI to anticipate COVID-19 supply chain disruptions

With the pandemic significantly upending global supply chains, the HVAC manufacturer quickly rolled out a BI dashboard to predict, respond to and get ahead of potential problems.
By Peter SayerJul, 13 2020
SAP CEO outlines new directions at Sapphire Now
News

SAP CEO outlines new directions at Sapphire Now

Christian Klein, sole CEO since April, emphasized sustainability and an ambition to provide more industry-specific solutions at its flagship virtual event.
By Peter SayerJun, 26 2020
COVID-19 accelerates enterprise use of automation in digital transformation
IDG TECHtalk Voices

COVID-19 accelerates enterprise use of automation in digital transformation

As the pandemic increased digital demands, technology leaders were forced to move up roadmaps for RPA and hyperautomation
By Brian SolisJun, 16 2020
Where enterprise IT can really apply AI
Feature

Where enterprise IT can really apply AI

Artificial intelligence is no magical solution but the technology has real-world uses in a variety of enterprise systems, especially around analytics and anomaly detection use cases.
By Galen GrumanJun, 16 2020
What is process mining? Refining business processes with data analytics
Feature

What is process mining? Refining business processes with data analytics

Process mining helps organizations gather insightful data to evaluate the reliability, efficiency and productivity of business processes throughout the company.
By Sarah K. WhiteJun, 15 2020
With Process Fabric, Pega seeks to weave together enterprise apps
News

With Process Fabric, Pega seeks to weave together enterprise apps

Pegasystems is aiming its ‘platform for platforms’ at enterprises struggling to automate business processes that sprawl across multiple systems.
By Peter SayerJun, 3 2020
IBM adds AI-fueled forecasting to Planning Analytics platform
News

IBM adds AI-fueled forecasting to Planning Analytics platform

The addition to the Planning Analytics portfolio gives SMBs and business units in the enterprise an on-ramp to integrated, AI-powered planning and forecasting without relying on IT support.
By Thor OlavsrudMay, 20 2020
Is your business about to be disrupted by data?
The Business of Data

Is your business about to be disrupted by data?

The challenge of dealing with COVID-19 comes on top of recent trends in data-driven innovation and presents challenges and opportunities for companies across all sectors.
By Martin De SaullesMay, 1 2020
Predictive analytics unlocks factory capacity at Reynolds
Movers and Shakers

Predictive analytics unlocks factory capacity at Reynolds

Rita Fisher, CIO and SVP of Supply Chain, discusses her approach to digitizing plant operations at the global consumer products company.
By Martha HellerApr, 29 2020
What is ERP? Key features of top enterprise resource planning systems
How-To

What is ERP? Key features of top enterprise resource planning systems

Enterprise resource planning (ERP) software standardizes, streamlines and integrates business processes across finance, human resources, procurement, distribution and other departments. Here's what you need to know about these key IT systems.
By Bart PerkinsApr, 28 2020
Remote agile development: Top tips and tools for managing dispersed teams
Feature

Remote agile development: Top tips and tools for managing dispersed teams

The coronavirus pandemic has agile teams adjusting to asynchronous remote collaboration. IT leaders who have spearheaded the agile development efforts of far-flung teams share their tips for success.
By Maria KorolovApr, 23 2020
Hold the DAM
IDG TECHtalk Voices

Hold the DAM

Why starting with a data strategy is key to successful Digital Asset Management.
By Mark S KatzApr, 22 2020
SAP drops co-CEO, lowers revenue forecast in face of COVID-19 pandemic
News

SAP drops co-CEO, lowers revenue forecast in face of COVID-19 pandemic

In what could be a bellwether for the tech industry, SAP dials down forecasts while offering delays or financing on payments for budget-constrained CIOs.
By Peter SayerApr, 21 2020
Intelligent automation: The future of RPA
Feature

Intelligent automation: The future of RPA

RPA is great for streamlining tedious tasks, but the software takes on a new dimension when combined with AI and ML, say its top sellers, who are eager to usher in a new era of ‘hyperautomation.’
By Clint BoultonApr, 13 2020
5 tips for executing a successful ERP go-live
Building IT Relationships

5 tips for executing a successful ERP go-live

Few experiences in the business world compare to managing an ERP go-live. Here's how to set yourself up for success.
By John BeldenApr, 3 2020
What is an HRIS? A key tool for all your human resources needs
Feature

What is an HRIS? A key tool for all your human resources needs

A human resources information system makes managing people, policies and procedures simple, efficient and effective for organizations of all sizes.
By Sharon FlorentineMar, 23 2020
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