Enterprise Applications
Feature
16 famous ERP disasters, dustups and disappointments
It's no wonder ERP has such a bad reputation: The history surrounding the complex and expensive enterprise software market is packed with tales of vendor mud-slinging, outrageous hype and epic failures.
News Analysis
ServiceNow: Not just for managing IT services anymore
ServiceNow is making a play to push beyond ITSM, thanks to new AI tools in the Orlando release of its Now platform and other recent AI-related moves.
Feature
6 tips to avoid automation disaster
If your automated DevOps pipeline or robotic process automation is flawed, it can spawn endless headaches, as these hard-learned real-world lessons attest.
Feature
Concordance harmonizes ERP for healthy growth
When three distributors of health care products joined forces, they had to merge IT teams and settle on a common ERP before they could deliver tools for growth.
News
IBM puts Power Systems in SAP’s cloud
SAP and IBM offer a new (certified) home for big databases in SAP HANA Enterprise Cloud.
News
SAP promises to support S/4HANA through 2040
The ERP vendor seeks to entice upgrades to its latest platform as it also announces there will be no support for Business Suite 7 beyond 2030.
Movers and Shakers
How Lear makes self-service IT delivery work
Bonnie Smith, CIO of Lear Corporation, describes how embracing citizen developers led to a new self-service operating model for RPA tools and more.
The Adaptive CIO
Migrating ERP to the cloud
Vendors are certainly pushing for this application modernization. But where are CIOs on this and how can they make it a business success?
Movers and Shakers
4 steps to process automation success
For Navistar CIO Julie Ragland, shifting the IT discussion from cost to value was key to overcoming obstacles to process automation.
Feature
Merck prescribes AI for supply chain complexity
Pharmaceutical company Merck is using AI to manage an increasingly complex supply chain. Merck CIO Alessandro De Luca explains how its prescriptive supply chain system works.
Feature
Top 5 strategic priorities for CIOs in 2020
IT leaders from health-care, retail and tech sectors share their strategic priorities for 2020. Hint: Analytics, automation and cloud play big roles in CIOs’ roadmaps.
Divergent CIO
AI is already disrupting sales, today
Artificial intelligence and machine learning are readily available now, and we know it can be used to automate much of the repetitive tasks and processes that humans do now. With the assistance of AI, sales managers can also focus on the bottom line to produce better results. Myriad new approaches and software tools bear this out.
The Next Generation of Health IT
Why RPA is a CIO priority
Cognitive automation technologies are changing our business. RPA is the first step in that evolution. Be part of the business-value realization with RPA.
Feature
AI in retail: Survival depends on getting smart
Machine learning is fast becoming a must-have for retailers looking to stave off disruption, but the barriers to entry — upfront cost and data prep — remain an obstacle for most.The Next Generation of Health IT
Take the training wheels off your vendor-management office
Why you’re not getting the most out of your third-party relationships.
News
Dreamforce 2019: Salesforce gives CRM ‘single source of truth’
At its annual customer conference, Salesforce.com introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.
Feature
Inside HPE’s massive S/4HANA consolidation
Taking a top-down approach is the key to ERP consolidation success, says HPE SVP and CIO Archana Deskus. Unless the CEO is on board, something this big won’t get done.
Movers and Shakers
RPA and AI help ADP work smarter and faster
CIO Vipul Nagrath discusses how the payroll software company is leveraging technology to improve the customer experience.
Feature
7 ways IT can help cut friction from the customer experience
Top-notch CX is a digital business imperative. Here’s how to ensure your organization’s customer and client experience is hassle-free.
Feature
Hunter Douglas provides clear view of what S/4HANA switch takes
An ERP migration is always a slog, but how do you collapse 18 disparate systems into a single platform hosted in a private cloud? Very carefully, says Hunter Douglas CIO Steve Katsirubas.
Feature
Blockchain for business: 5 promising pilots
Big brands in financial services, logistics and other sectors are betting on blockchain’s potential to facilitate transactions and verify provenance of products.
DealPost
1Password is changing the way enterprises secure their data
1Password Advanced Protection provides extensive monitoring tools, giving you control of your security.rn
Feature
What is business intelligence? Transforming data into business insights
Business intelligence (BI) leverages software and services to transform data into actionable insights that inform an organization’s business decisions.News
9 key takeaways from SAP TechEd Las Vegas
SAP seeks to simplify app development on its cloud platform, while helping customers make the most of machine learning.IDG TECHtalk Voices
RPA – useful for business, or more trouble than it’s worth?
In certain industries – or even specific departments within any enterprise organization – Robotic Process Automation can free employees from repetitive, manual tasks so they can focus on more important, higher-value work. But is it worth the investment as we march down the inevitable road to full-blown artificial intelligence?
News
Microsoft expands Dynamics 365 with e-commerce, in-store modules
Microsoft is tailoring its CRM tool for retail, and tuning it to deliver more insights from data.
Feature
Tableau explains your data with new natural-language tool
Tableau latest self-service capability, Explain Data, provide users with automated analysis of their data visualizations in ways they can readily understand.
News
Oracle goes all in on cloud automation
Oracle adds more automation, business networking, recruitment tools and a plethora of digital assistants to its cloud apps.
Feature
Redesigning business processes for digital success
CIOs find themselves in a unique position to re-imagine how their organizations operate in this digital age. Here’s how to develop a vision for business process reengineering and deliver.
Feature
Power BI vs. Tableau: Self-service analytics tools compared
Self-service business intelligence has become the go-to tool for business decisions. Here’s how Power BI and Tableau stack up on features and pricing.
Feature
Health insurer shifts ERP to the cloud to transform financial operations
Blue Cross Blue Shield of Michigan is reducing legacy complexity by migrating to cloud-based ERP, while experimenting with RPA to help prepare staff for the changes ahead.Feature
Digital leaders level up
CIO 100 award-winning companies are scaling their transformation efforts, tapping cutting-edge technologies to pursue digital business across the enterprise.
Feature
Top 10 BI data visualization tools
Visual analytics is the core of business intelligence. Here are the tools you need to see through the data.Feature
6 tools that make machine learning easier
Vendors are taking the mystique out of machine learning by offering layers for automating data prep and algorithm choices, opening up AI to motivated, data-smart business users.
CIO Executive Council POV
Beyond data recovery: A CIO’s perspective on digital preservation
Ensuring your valuable digital information remains accessible and usable is no small feat. It involves planning, resource allocation and application of preservation methods and technologies…and it goes well beyond backup/restore and business continuity tech.
DealPost
Anyone Can Invest in Real Estate with DiversyFund
Investing in Real Estate Isn’t Just for the 1 Percentrn
Feature
What is process improvement? A business methodology for efficiency and productivity
A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn’t an exact science.Feature
Autodesk brings automation to its IT help desk
To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work.
Feature
Eaton’s RPA center of excellence pays off at scale
Industrial manufacturer Eaton formed a center of excellence to test and implement RPA software and establish best practices for automation at scale.
Feature
Aetna enlists AI to settle health insurance claims
The health insurer developed an artificial intelligence application to resolve claims, freeing up staff to focus on higher-level tasks, says CTO Claus Jensen, who plans to automate other processes.
Feature
Insourcing, automation spark GE’s IT transformation
GE’s bold move to insource IT support and automate IT workflows has paid off in cost efficiencies and a vastly improved employee experience.
Feature
Cornell’s unique CMS/CRM solution unifies the student experience
The Ivy League university knit together Drupal and Salesforce to create a university-wide system of engagement centered on the student experience.
DealPost
Productivity Hack: Why You Should Ditch Your Stock PDF Reader for PDFpenPro
Fill out forms, add signatures, and more with this innovative tool.rn
The Adaptive CIO
Asset Management: A pain pill or a nice-to-have?
How relevant is IT Asset Management (ITAM) in the cloud era? What are the biggest problems it solves?
Feature
United goes digital to ease overbooked-flight aggravation
The airline's Volunteer Solicitation Program leverages automation, data analytics, and gamification to boost customer satisfaction when flights are overbooked.
Feature
7 tips for getting out of a bad vendor contract
When a seemingly sweet deal turns sour, it's time to prepare an exit strategy. Here’s how to preserve essential business operations, your vendor relationship and your job.
News Analysis
How Salesforce’s Tableau acquisition will impact IT
The deal is good news for Salesforce.com users, less so for users of Tableau alone.
Founder’s Corner
Who will win the war for DMP?
The transition from brick and mortar retail to digital sales was a seismic change. Our data-driven world is on the verge of another, from CRM to data management platforms. Which platform will become the new industry standard?
Feature
RPA is poised for a big business break-out
Robotic process automation is driving efficiency at enterprises such as State Auto, Berry Appleman & Leiden, American Fidelity Assurance and other companies.
Feature
Mastercard braces for retail's AI-fueled future
Hyperpersonalized and machine-to-machine commerce driven by 5G, IoT and AI will reshape retail as we know it , says Jorn Lambert, the company’s executive vice president of digital solutions.
BrandPosts
Learn More
×
BrandPosts are written and edited by members of our sponsor community. BrandPosts create an opportunity for an individual sponsor to provide insight and commentary from their point-of-view directly to our audience. The editorial team does not participate in the writing or editing of BrandPosts.
-
Sponsored By AWS and Capgemini
-
Sponsored By Synopsys
-
Sponsored By Lenovo
