Enterprise Applications
Opinion
Salesforce administrator responsibilities: What needs to be done and when
What does a Salesforce administrator do all day, week or month? Here's the general rundown.
Safe Commerce
Predicting the future with social physics and blockchain
Identifying and appreciating the human presence in markets is crucial to determine what kind of future cryptocurrency has.
Safe Commerce
Smart contracts still miles away from living up to their name
Smart contracts seemingly create automatically enforceable agreements but the reality is this blockchain technology still has a long way to go.
Reviews
The best ERP systems: 10 enterprise resource planning tools compared
Picking a new enterprise resource planning system – or renewing with your existing ERP vendor – is a complex evaluation. To help you make the call, download this report based on 408 reviews submitted by ERP users.
A CIO’s Guide to ERP
Unveiling the ERP Pain-O-Meter
The experiences as an ERP (Enterprise Resource Planning) software user and as an ERP software vendor have led to the formation of the ERP Pain-O-Meter.
ERP Talking Points
5 signs it’s time to upgrade your ERP system
Debating whether you should upgrade your ERP system? Here's a list of the key signs that your business is being held back by its current version.
Diverse-IT
How VR can improve anti-harassment training
Startup Vantage Point uses VR to improve anti-harassment training, allowing participants to experience a situation in which they're a bystander and practice responses.
Safe Commerce
Companies embrace blockchain to modernize loyalty programs
Unlike the current standards for awarding miles and points to loyal customers that come with numerous restrictions attached, new blockchain-based services are demonstrating that the capability for building a model that serves all participants across the value-chain in a mutually beneficial way.
Feature
CRM vs. ERP: What's the difference and which do you need?
Both CRM and ERP systems handle contacts, companies, quotes, orders and forecasts… and they may handle line-item configuration, bundles, delivery schedules and invoices. Where does one start and the other stop? Behold this guide for the bewildered.
Product Innovation & Technology Strategy
A product management manifesto – what it is and why you need it, part 2
The 10-point product manager manifesto that will help you beat your competition to market and the next innovation.
The Agile Monetization Blog
Implement an agile monetization ecosystem or else
Digital transformation means building your enterprise's agile monetization ecosystem.
Diverse-IT
Meet the woman making sure fans get Super Bowl tickets
Camila Franco, the woman behind the scenes at StubHub, is making Super Bowl LII dreams come true for New England Patriots and Philadelphia Eagles fans.
Feature
Don’t let crappy software drive your employees away
User experience has a much more significant impact on talent acquisition and retention that you’d think.How-To
8 CRM implementation best practices
A poor-quality CRM implementation can significantly impact the bottom line. Here’s what you should consider when choosing and rolling out a CRM system to ensure a faster return on your enterprise software investment.
Feature
Driscoll’s cultivates digital strategy with AI, blockchain
The berry producer is exploring emerging technologies to establish a holistic view of the business, from research and development to business operations.
Winning in the Age of the Connected Customer
The battle between ERP and CRM for B2B commerce
Change can be intimidating, and ERP loyalists must either adapt or risk losing market share.
Make IT Happen
Predictive software engineering: the ultimate way to deliver working software
The framework consists of seven specific concepts. Together they ensure transparency, as well as render the process controllable and predictable in its essence.
Best-Fit Enterprise Software
15 places to use requirements when selecting enterprise software
Not understanding how important requirements are and where they are used is the root cause of most problems with implementing software.
Destination: Transformation
5 steps to build a business case for customer journey mapping
Customer journey mapping is crucial to helping your company improve the customer experience and building brand loyalty. Now to argue for it.
Safe Commerce
Is Ethereum’s smart contract dominance being eroded?
Smaller companies that offer vast improvements over Ethereum's use of smart contracts.
The Enterprise Ecosystem
The revolution finally hits business software
The last generation of business software was built by engineers. The next generation is being built by designers and engineers.
Business in a Digital Age
The future of delivery processes and ways of working (ablauforganization)
Every business wants to be agile, but pitfalls lurk on the way. We show you how to circumvent them and succeed with pragmatic solutions.
Feature
4 ways big data will shake up supply chain systems
Big data analytics can provide visibility into where things are, where they should be, and what’s gumming up the system.
Enterprise Service Management
Value-as-a-Service: the importance of strategic supplier management
Service management professionals are dealing with a great challenge: Coping with a high demand of value delivery while more and more strategic parts of the service delivery are being outsourced. Strategic supplier management plays an important role in being able to cope with the challenge ahead.
Inside the Transforming Enterprise
What does blockchain mean for business and IoT?
Just what kind of an impact will blockchain have on businesses, and can it also be used as a tool to secure the IoT?
Safe Commerce
How blockchain is becoming instrumental to social change
Blockchain's ability to store information has applications and effects across industries.
Opinion
Leveraging machine learning to get more out of CRMs
Machine learning could be leveraged to capture more opportunities with customer resource management.
Safe Commerce
How blockchain builds businesses around individuals
The next generation of blockchain’s power users will be businesses in their own regard, motivating new users by example.
Analysis
CRM vs. marketing automation: What's the difference and which do you need?
Both CRM and marketing automation systems handle leads, contacts and companies, but where does one start and the other stop? Behold this guide for the bewildered.
Feature
The future of ERP is AI
Despite cultural barriers and legacy tech, AI is poised to take over ERP functions, with ERP vendors adding new machine learning features and enterprises keen to investigate.Safe Commerce
The rise of Blockchain-as-a-Service
For businesses and their ITDMs, the key is to have a blockchain strategy in place. The technology offers capabilities that could benefit most businesses, but further improvements are bound to come about as these platforms evolve their capabilities and services mature.
ERP Talking Points
GDPR: prepare your ERP system
It's become clear that GDPR is an issue that businesses must start to plan and adjust for as soon as possible. Are you?
Building IT Relationships
Holiday greetings: some assembly required
The business equivalent of that phrase is even worse to hear during an ERP implementation…Feature
Blockchain pilots show big-business promise
The much-hyped, little-understood distributed ledger technology takes aim at big business, with promising pilot programs and rising demand for blockchain skills, though security and buy-in questions remain.
Tip
Salesforce Lightning vs Classic: What you need to know now
Salesforce Classic isn't going away anytime soon, but that doesn't mean you shouldn't be planning your move to the new Lightning UI. Here’s a transition guide for the bewildered.
Winning in the Age of the Connected Customer
How digital is fueling a more dynamic B2B commerce world
Digital commerce is a must for any brand operating in today’s B2B marketplace. But SaaS technology is the new prerequisite for growth.
ERP Talking Points
Why an outsourced ERP system support desk could be the answer
For many businesses, supporting their ERP system internally can prove to be a time-consuming and costly procedure. Outsourcing the requirements to a specialist service provider can often prove to be a more cost-effective decision.
Customer Success
Agile Scrumban: the best approach for customer success
An 'Agile Scrumban' solution, a combination of the Scrum framework and the Kanban system, both associated with agile, is ideal for managing customer success.
Safe Commerce
How blockchain tokens can be key to nurturing ecosystems
Ultimately, successful ecosystems are those that inspire users to consolidate activities within them. Tokens make the participation in these ecosystems not only convenient but also potentially profitable.
Engineer for What’s Next
The secret to orchestrating your digital mess
As the enterprise tech market expands to include more types of digital experiences, orchestration tools will become the secret sauce to keeping both internal and external experiences cohesive and seamless.
Feature
5 information security threats that will dominate 2018
The global security threat outlook evolves with every coming year. To combat the threat in 2018, enterprises must understand these five global cyber threats.
The Digital CIO
5 use cases for AI in the workplace
Cisco demonstrated how artificial intelligence can be used to improve company meetings.
The Future of CRM
Future of the workplace is exciting, technologically innovative — and imminent
As long as the demand for “more,” “better” and “faster” continues, the vision for the future will be here before we know it.
Realities Of Innovation
How neural networks will transform e-commerce
E-commerce is a multi-trillion-dollar industry undergoing a big transformation – one that will permanently change the way we sell and the way consumers will buy.Data in the Digital Age
Why holiday mobile commerce is an opportunity for brick-and-mortar retail
This holiday season, phone-wielding shoppers should be seen as a challenging opportunity for smarter retail marketing, not a reason for the holiday blues.
Safe Commerce
Blockchain IDs need international consensus
Just as they agreed on the booklet format of a passport and the information included within, they must also do so for the next generation of IDs.Safe Commerce
Ecommerce and the importance of staying organized
The tools of ecommerce allow you more control (and profits), but require an investment.
Opinion
5 Dreamforce 2017 takeaways to guide your CRM strategy
Dreamforce is the largest single-technology conference in the world, and it’s complete sensory overload. But there are some messages you need to pick up, loud and clear, for your CRM planning assumptions.
News Analysis
Talkdesk leverages AI to improve inside sales
Talkdesk for Sales is an excellent example of how AI can be used to augment a worker’s skill set and make them more productive.
Engineer for What’s Next
Playing to win with enterprise technology
No matter what industry you’re in, enterprise organizations across the map are eyeing the most efficient, best of breed tools to power their workforces. When it comes to do-it-all platforms, however, don't believe the hype.
BrandPosts
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BrandPosts are written and edited by members of our sponsor community. BrandPosts create an opportunity for an individual sponsor to provide insight and commentary from their point-of-view directly to our audience. The editorial team does not participate in the writing or editing of BrandPosts.
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Sponsored By Skyhigh Security
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Sponsored By AWS and Capgemini
