Enterprise Applications
CIO Tech Talk Voices
Are SMBs invited to the business intelligence (BI) party?
SMBs have traditionally been slow to implement big data analytics and business intelligence strategies. Now they have enterprise-class resources and tools at their disposal to do so.
case study
Albemarle supercharges employee experience with federated automation
One of the world’s largest lithium miners has taken a federated approach to automating business workflows with a bot strategy that provides self-service hooks into IT systems and beyond.
Feature
Top 24 RPA tools available today
Robotic process automation can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer legacy systems.
Feature
What is business intelligence? Transforming data into business insights
Business intelligence (BI) is a set of strategies and technologies for analyzing business information and transforming it into actionable insights that inform strategic and tactical business decisions.
News
NASA overspent $15 million on unused Oracle licenses as it failed to track usage
An audit report showed the space agency spent an additional $20 million over the same period in fines and overpayments to vendors such as IBM, SUSE, and SAP among others.
News
Salesforce to cut 10% of its global workforce in restructuring plan
In a filing with the SEC, Salesforce, the latest company to announce a round of mass layoffs, said it expects to incur charges of up to $2.1 billion relating to severance pay and office closures.
News
Oracle’s Chicago cloud region targets manufacturing, financial services
The new public cloud region will offer over 100 OCI services and applications, including Oracle Autonomous Database, MySQL Heatwave, OCI Data Science, Oracle Container Engine for Kubernetes, and Oracle Analytics.
Feature
Top 20 enterprise architecture tools
These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.
case study
Lohia Group turns to IT to modernize its supply chain
The company’s CIO, Jagdip Kumar, provided visibility to suppliers and traceability to spares leading to a win-win situation for the enterprise, suppliers, and customers.
Feature
AT&T embraces intelligent automation at scale
Six years into its robotic process automation journey, AT&T has implemented more than 3,000 bots, developed an automation center of excellence, and realized a 20x return on investment.
case study
Van maker BrightDrop builds ERP and business in parallel
Business processes usually come first, and the ERP implements them. But for GM’s new electric van subsidiary, CIO Namo Tiwari explains how he went about it a different way.
News
Salesforce co-CEO Bret Taylor's resignation overshadows solid sales growth
The announcement that Salesforce co-CEO Bret Taylor is resigning has overshadowed its report that third-quarter sales increased by 14%.
News
AWS makes a foray into supply chain management
At re:Invent 2022, the cloud services provider launched a new application that integrates machine learning to help enterprises get a unified view of their supply chain.
News
AWS adds machine learning capabilities to Amazon Connect
At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview.
case study
Melissa & Doug buys oversized ERP to grow into
When the preschool toy company grew out of its small homebrew ERP, it skipped the midmarket offerings and went straight for an enterprise-scale system in the cloud.
case study
Music distributor tracks SaaS usage to boost security, satisfaction
SaaS management is about much more than cost control, says CD Baby’s VP of IT Tom Beohm.
case study
Tata Consultancy Services delivers self-service analytics in-house
TCS CIO Abhijit Mazumder built an analytics platform to empower the IT services provider’s business users to gain insights from soaring volumes of data without IT intervention.
Feature
The top 12 supply chain management certifications
These days smooth supply chain operations are becoming an even more vital aspect of business success. Here are a dozen supply chain management certifications to help elevate your SCM career.
Feature
Johnson & Johnson’s big bet on intelligent automation
Three years in, Johnson & Johnson’s Ajay Anand and Stephen Sorensen reflect their quest to deliver half a billion dollars of impact from intelligent automation at the pharmaceutical titan.
Feature
12 famous ERP disasters, dustups and disappointments
It's no wonder ERP has such a bad reputation: The history surrounding the complex and expensive enterprise software market is packed with tales of vendor mudslinging, outrageous hype and epic failures.
News
ServiceNow buoyant about growth despite economic headwinds
The company remains confident of posting strong revenue numbers for the rest of the year despite uncertain macroeconomic conditions.
Feature
5 top ERP trends for 2022 — and their implications for IT leaders
Staying on top the latest shifts in enterprise resource planning (ERP) strategies and implementations will help IT leaders deliver maximum value from these business-critical systems.
News
SAP cloud sales jump, fueling a rise in revenue
SAP cloud sales rose 38% to €3.28 billion in the third quarter, sparking an increase in overall revenue, though rising expenses dragged down profit.
News
Over 90% of companies overpay for project collaboration software: Report
SaaS purchasing platform Vertice reports that enterprises are overpaying between an average of 20%-30% for collaboration tools.
News
Oracle adds Fusion Cloud features targeted at healthcare firms
At its CloudWorld conference, the company announced healthcare-oriented features for its Fusion Enterprise Performance Management (EPM), Supply Chain and Manufacturing (SCM) and Human Capital Management (HCM) suites.
News
Oracle opens up ERP app platform, updates Fusion Cloud offerings
At CloudWorld, Oracle said it's opening up its applications platform for ERP customer developers, unveiled a new B2B service, and announced a slew of updates to its EPM, SCM and HCM offerings.
News
Google Cloud AI update adds translation, document services
The company has released a new AI-based translation service called Translation Hub and added two new features to its Document AI service.
News
NetSuite ERP bolsters automation for HR, supply chain, sales and banking
Appealing to companies that are navigating a global labor shortage and supply-chain problems, NetSuite at its SuiteWorld conference has announced a wide variety of tools across its ERP suite to automate and optimize business processes.
Feature
IT enters the era of intelligent automation
Seeking to expand the benefits of business process automation, leading organizations are extending their RPA implementations with a mix of AI and machine learning.
News Analysis
Rewards programs fuel cloud ERP uptake, NetSuite says
NetSuite's recently launched referral rewards and association-buying programs, similar to Oracle’s Support Rewards program, appear to be attracting new users, the company says.
Feature
What is ERP? Enterprise resource planning systems explained
Enterprise resource planning (ERP) systems standardize, streamline, and integrate processes across a wide range of business functions. Here’s what to know about these critical IT systems.
News
ServiceNow’s Tokyo release targets supply chain, HR automation
The latest revision of the Now workflow automation platform introduces features that focus on simplifying the supply chain, automating asset management, and planning for sustainability.
Updated
Limitations of automation orchestrators and the rise of automation optimization
Process automation management and optimization is burdensome, but automation optimization solutions are bridging the gap.
News
Accenture buys supply chain firm to expand Oracle business
Accenture's acquisition of supply chain management (SCM) firm Inspirage is the latest move in its effort to grow its Oracle-focused businesses.
Feature
8 ways CIOs and CHROs can collaborate for business impact
With technology, talent, and workplace culture key ingredients for business success, a strong partnership between IT and HR leaders may be the most critical in today’s C-suite.
News
Global software spending to grow despite headwinds: Forrester
Fueled by uptake of cloud and enterprise applications, global software spending is expected to grow at more than two times the rate of spending in other segments of IT.
Feature
Thermo Fisher transforms its customer experience
The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.
Building IT Relationships
8 strategic imperatives for SAP transformation success
Organizations undertaking business transformations centered on SAP would be wise to take an integrated approach to their sourcing strategy and partnerships. Here’s how to get it right.
News
Global RPA software sales forecast to jump this year
North America will account for the largest revenue share at 48.5%, followed by Western Europe and Japan at 19% and 10%, respectively, according to Gartner.
News
Lack of IT alignment hampers migration to SAP S/4HANA, report says
Approximately 66% of respondents say that the biggest hurdle to complete SAP S/4HANA migration is aligning business, project, and IT teams.
News
Oracle Fusion Sales aims to automate repetitive sales tasks
The new version of Oracle Fusion Sales has added smart recommendations, helping it compete with rival CRM applications.
News Analysis
Microsoft's AI-powered contact center service takes on AWS, Google
The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.
Feature
Avnet’s outside-in approach to cloud ERP migration pays dividends
The electronic components distributor wrapped its on-prem SAP ECC in cloud APIs to build in business benefits prior to undertaking a full-on S/4HANA migration of its ERP core.
News
IFS to acquire enterprise asset management firm Ultimo
ERP vendor IFS is scooping up Netherlands-based Ultimo to help meet demand for cloud-based enterprise asset management technology.
News
MuleSoft extends automation capabilities with new RPA tool
No longer just an API management platform, MuleSoft is expanding into new areas of workflow automation.
Feature
What is RPA? A revolution in business process automation
More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say.
Feature
JLL source-to-pay transformation proves value of automation
Born of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative.
Movers and Shakers
Q&A: Leading IT in a high-volume M&A environment
AssuredPartners acquired over 50 companies in 2021. For CIO Sankha Ghosh, the keys to success in this environment are a dedicated M&A team in IT, and the ability to tell their platform story.
News
Adobe brings first-party commerce data to customer data platform
As enterprises step up efforts to enhance customer experience, Adobe is integrating data from its commerce suite into its Real-Time CDP (customer data platform) to help drive personalization.
CIO Tech Talk Voices
How a cloud-first enterprise application strategy boosts speed and scale for your business
Experts agree that a cloud-native application architecture can deliver benefits across the entire business.
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