Now Available On-Demand: CIO Workplace Of The Future Forum

Now Available On Demand
Event Primary Image IDG UK


Companies scrambled in 2020 to deal with suddenly expanded work from-home requirements and all the security, infrastructure, and management challenges that came along with our altered workplaces.

Now, CIOs must figure out how they want their workforce to operate far into the future and what the best tools are to help employees remain productive and secure, wherever they choose to work. As tech companies like Salesforce and Dropbox have announced that all employees can be remote-first, and more established enterprises like HSBC commit to reducing its office footprint by 40%, the changing nature of the workplace is affecting everyone.

Looking further forward, technology leaders need to assess how greater workplace automation capabilities and new tools can help their employees get work done, while also ensuring diversity, equity and inclusion don’t become relegated to secondary concerns in this fast-moving period of workplace transformation.

CIO UK’s Workplace of the Future Forum will provide a half-day of the ideas, best practices, and real-world stories that are shaping the workplace of the future. Key topics to be discussed include:

  • How enterprises are establishing hybrid working
  • Common security, privacy and data concerns
  • The potential impact of automation and AI on the workplace of the future
  • The growing importance of employee experience and welfare in a remote world
  • How to ensure diversity, equity and inclusion in the future workplace
  • The key tools and techniques the most agile organisations are adopting


Thursday 29th April 2021
  • 09:30am – 10:00am – Virtual guest arrival and networking break

    10:00am – 10:05am – Welcome remarks from Scott Carey, Group B2B Editor, IDG UK

    10.05am - 10.30am – Navigating the Remote Working Revolution - IDG Editor's Weigh-In

    Group Editor, Scott Carey, is joined by Computerworld staff writer Charlotte Trueman and CCS Insights analyst Angela Ashenden to discuss the future of remote working (full remote, hub and spoke, Dropbox model etc.), how enterprises are coping, common security and privacy concerns, DEI impact, and the key tools and techniques the most agile organisations are adopting.

    10.30am – 11.00am – The Realities of Hybrid Work with JLL and Freshfields Bruckhaus Deringer

    CIOs from leading organisations Freshfields Bruckhaus Deringer and JLL discuss how they are establishing their workplace of the future, key pitfalls to avoid and how to prioritise employee experience and maintain productivity in a hybrid world.

    11.00am - 11.20am – Networking break

    11.20am – 11.35am – Key considerations to ensure engaged, productive and safe employees, with ServiceNow featuring Paul Hardy, Executive Strategist - Chief Innovation Office, ServiceNow

    11.35am - 12.00pm – Why Hybrid Work Will Define the Future from Amy Loomis, Research Director, Future of Work, IDC

    Amy Loomis is Research Director for the Future of Work at IDC, and her extensive research explains why hybrid work – a mix of remote employees and those in physical workplaces – will define the future of work going forward. Join us as she shares data, along with why successful organizations will: look for ways to automate tasks, workflows and processes; create an employee-centric culture to drive better business outcomes; and reimagine digital and physical workspaces as part of a hybrid model.

    12.00pm - 12.25pm - How GE Created Their MyApps Anywhere Tool for Their Global Workforce with Justin Acquaro, Global CISO, GE

    General Electric (GE) needed a “VPN on steroids” to allow all employees to gain secure and trusted access to critical applications, from anywhere in the world. In this session, GE Global CISO, Justin Acquaro, talks through how GE built and tested the MyApps Anywhere tool from the ground up and what it allows the company to do in a Zero Trust world. Interviewed by: Derek Hulitzky, VP, Content Development & Strategy, IDG Communications.

    12.25pm - 12.30pm - Closing remarks

    12.30pm - 13.00pm – Networking and close


Amy Loomis

Amy Loomis, Research Director, Future of Work, IDC

Amy Loomis is Research Director for IDC’s worldwide Future of Work market research service. In this role, Ms. Loomis covers the growing influence of technologies such as artificial intelligence, data analytics, robotics, augmented and virtual reality, and intelligent process automation in changing the nature of work. Her research looks at how these technologies influence workers’ skills and behaviors, organizational culture, worker experience and how the workspace itself is enabling the future enterprise.

Charlotte Baldwin

Charlotte Baldwin, Chief Digital and Technology Officer, Freshfields Bruckhaus Deringer

Charlotte is the firm’s Chief Digital and Technology Officer, leading Freshfields technology delivery and driving the digital and innovation agenda. An experienced digital leader, with roles spanning over 22 years across multiple industries, her career has focused on delivering digital transformation and complex technology-enabled business change. She has driven business value through digitally enabled business models, complex integration and merger experience. Scope of roles have included client/Customer facing digital product teams as well as delivering enterprise technology and all aspects of infrastructure across organisations.

Justin Acquaro

Justin Acquaro, Global CISO, GE

Justin assumed the role of Global CISO of GE on July 20th, 2020. Prior to this role, Justin led the Cyber Programs and Threat Management organization within Cybersecurity, Technology and Risk (CTR) since October 2017. In this role, he successfully led and coordinated the prevention and response activities across GE Businesses – managing all cyber incidents, insider threat cases and supporting forensics matters. Within GE, Justin has spent the last 8 years in various cyber security roles helping to protect the brand, employees and customers.

Paul Hardy

Paul Hardy, Executive Strategist - Chief Innovation Office, ServiceNow

Paul Hardy is an executive strategist in the Chief Innovation Office at ServiceNow. He is regarded as a trusted adviser to CXOs, partner organisations, leadership boards, and business executives at the world’s most demanding businesses. His core remit focuses on outcome-driven digital business transformation through enterprise service management, project management, and vendor management offices.

Angela Ashenden

Angela Ashenden, Principal Analyst, Workplace Transformation, CCS Insight

Angela leads the Workplace Transformation research practice at CCS Insight, where she specialises in enterprise collaboration and productivity, the employee experience and the future of work. Based in the UK, Angela has over 20 years’ experience as an industry analyst for enterprise software, tracking market trends and advising clients about technology to support collaboration, innovation, knowledge sharing and employee engagement within an organisation. Before joining CCS Insight in 2018 she held roles at MWD Advisors and Ovum.

Scott Carey

Scott Carey, Group Editor UK B2B - IDG UK

Scott is an experienced enterprise technology journalist, as comfortable writing analysis as he is hosting industry events and appearing on broadcast media. He has a keen interest in big IT and cloud vendors, deep knowledge of the SaaS market and digital transformation at some of the UK’s biggest companies, and a contacts book that covers the industry from top to bottom.

Event Sponsors

Sponsor Logo

Partner sponsor: ServiceNow

ServiceNow (NYSE: NOW) is the fastest-growing enterprise cloud software company in the world above $1 billion. Founded in 2004 with the goal of making work easier for people, ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for more than 6,200 enterprise customers worldwide, including approximately 80% of the Fortune 500. For more information. For more information,

Who should attend

Registrations are now open for UK senior IT executives, including CSOs, CISOs, CTOs, CIOs and IT directors.