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US Dept. of Labor finds efficiency in flexible clouds

The U.S. Department of Labor’s CIO Gundeep Ahluwalia leads technology across 28 diverse mission areas of the vast agency. Leveraging flexible clouds and mobile technologies, the organization won a CIO 100 award for modernizing the...

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16 technology winners and losers, post-COVID

The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic.

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Security job candidate background checks: What you can and can't do

Enterprise cybersecurity begins with a trustworthy staff. Here's how to ensure that current and prospective team members aren't hiding any skeletons.

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The H-1B visa: Facts, requirements, processes

The H-1B visa allows US employers to hire foreign professionals to work in the US when qualified Americans cannot be found. Here are the requirements, processes, and latest changes to this program.

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How to hire and retain Black tech pros — for real

Turning diversity intentions into reality means going outside your comfort zone and making a sustained effort engage, honor, and understand the African American community.

Lisa Davis, CIO, Blue Shield of California

Inside Blue Shield of California's IT operating model overhaul

For CIO Lisa Davis, the transformation to a product-focused operating model is key to realizing the health plan provider's digital health vision.

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5 ways to build trust between business and IT

Most organizational dysfunction is the symptom of a greater problem: Business-IT trust has broken down. Here’s how smart CIOs repair those rifts — or foster trust from the get-go.

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Where to find and recruit Black tech pros

Don’t believe the myth that there’s a shortage of qualified Black IT workers. Black tech talent abounds, if you truly reach into the African American community.

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5 ways to combat audit fatigue

The growing number of audits for security and privacy regulatory compliance is stressing security personnel and draining resources from security operations. Here's how to better manage them.

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What IT leaders are doing to boost Blacks in tech

Attuned to racial inequities and the benefits of diversity, some IT leaders are overhauling pipelines, rethinking retention, and encouraging Black IT pros to grow their networks and careers.

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At HMShost, a shift to the cloud brings yields business benefits

HMShost Corporation’s EVP and CIO Sarah Naqvi is transforming their technology foundation with a fundamental shift to the cloud that yields a spectrum of business benefits. Operating retail stores for 300 brands in 120 airports around...

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What is business process analysis? A methodology for improving process

BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.

Ian Pitt, CIO, LogMeIn

7 tips for selling the C-suite on IT investments

Salesmanship is a key skill in getting buy-in for IT spend. Here’s how to rally support for IT projects by crafting sales pitches that put busines benefits — not the technology itself — front and center.

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Project management guide: Tips, strategies, best practices

Project management plays a crucial role in enabling business transformation. Here is a breakdown of what project management is and how to execute it effectively in service of strategic goals.

Mindy Ferguson, managing vice president of technology, commercial digital channels, Capital One

LGBTQ IT exec: Why inclusion is critical to corporate culture

Mindy Ferguson, a managing vice president at Capital One, discusses the importance of senior leaders fostering a feeling of belonging, which is often missing from diversity and inclusion efforts.

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At PPG, cloud fundamentally changes the customer value proposition

PPG’s Global Director of Information Technology Jeff Lipniskis leads a team that continues to build a cloud-powered CIO 100 award-winning project delivering added customer value in the industrial coatings business. Combining cloud and...

Northwell Health

Northwell Health’s new HR cloud faced early COVID test

When the pandemic hit New York, the local healthcare provider was able to turn a test analytics environment into a live dashboard for managing staffing needs.

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User acceptance: 5 tips for ensuring digital success

Those most impacted by digital transformations can make or break your success. Here’s how to leverage their insights, address their pain points, and exceed their expectations.

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