Features

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digital transformation

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation truly entails — and how to tell whether your organization is on the right path.

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Workplace AI: Emerging technologies, ethical questions

Workforce-focused AI offers significant upside, but short-term gains might backfire in the form of lower employee morale, higher turnover, lower productivity, and public relations backlash.

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Magellan Health goes cloud-first to modernize IT

Magellan Health CIO Srini Koushik is embracing SaaS for identity management and other functions as part of a digital transformation aimed at improving the way the company leverages data.

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The 9 new rules of IT leadership

Thanks to rapidly changing technology solutions and strategies, the old rules IT used to swear by are no longer relevant. Here's what has replaced them.

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10 toxic traits of bad bosses

If you recognize your boss (or even yourself) among these examples — well, at least you're not alone.

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Rethinking disaster recovery for the cloud

DR practices that were designed for in-house computing are out of sync with the cloud world. If you haven't already revised your DR plan for cloud computing, now's the time.

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What is CGEIT? A certification for seasoned IT governance professionals

CGEIT is a vendor-neutral certification designed for IT professionals responsible for managing IT enterprise governance to validate their skills in the field.

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7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity services are waning, as IT organizations seek stronger strategic partnerships with IT outsourcing providers in the era of digital transformation.

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10 machine learning success stories: An inside look

IT leaders share how they are using artificial intelligence and machine learning to generate business insights and new services. 

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The high returns of low-code development tools

By accelerating app delivery and reducing development workloads, low-code tools are emerging as a key strategy for supporting business transformation.

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Top 12 BI tools of 2019

It’s not always easy choosing a business intelligence tool to meet the needs of your enterprise. Here are 12 that could work for you.

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3 ways Mastercard uses AI to fight fraud

Mastercard leans on cutting-edge AI tools to combat cybersecurity threats at a time when the world is moving toward digital payments facilitated by contextual commerce.

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10 signs top talent may soon leave

In a tight tech talent market, employee retention is key. These tell-tale signs that highly valued team members may be considering moving on will help you get in front of turnover before it’s too late.

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Inside Western Digital’s massive cloud ERP migration

A three-company merger has given Western Digital CIO Steve Phillpott a unique lens on moving ERP to the cloud. Here are his key takeaways.

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6 ways ITSM automation is changing business

Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.

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4 fundamentals of data analytics for digital transformation

Creating the full customer experience picture that is the hallmark of digital transformation calls for changes not only to how data is collected and stored, but how the teams responsible for this data work together.

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Innovation reboot: Small, practical digital transformation initiatives preferred

Innovation remains one of the key drivers of digital transformation, but today's initiatives may be smaller and more targeted.

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IDC FutureScape: Worldwide CIO Agenda 2019 Predictions

IDC analyst Joe Pucciarelli shares insights on the most relevant global trends and key predictions impacting CIOs, IT professionals and their organizations.

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