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IT leadership’s new rules of engagement

CIOs driving digital transformation are operating from a different playbook than in the past, including more focus on customers, business strategy, and oversight of new revenue and functional areas.

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6 reasons why AI projects fail

Data issues are among the chief reasons why AI projects fall short of expectations. But if you can learn from the mistakes and commit to the long term, your AI efforts are more likely to pay off.

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PMP certification: How to ace the Project Management Professional exam

Approximately two out of five people fail their first attempt at the PMP exam. The following overview of the PMP certification will help you ace the exam on your first try.

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Scaled agile helps modernize Guardian's operations

Guardian CIO Dean Del Vecchio has reduced technical debt, instituted a scaled agile development model, and embraced the cloud in a bid to vault rivals in the insurance industry.

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The future of IT leadership: 5 new roles CIOs must master

If you think technology leaders' jobs have changed a lot over the past few years, just wait. Here are five new roles all CIOs must take on in the years ahead.

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How to prepare for (and ace) the technical interview

Technical interviews can make or break your chances for landing a new job. Here’s how to prepare yourself for success, even if you’re a self-taught programmer.

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What is employee experience? Your key to talent retention and recruitment

A strong employee experience can be a key differentiator in tight talent markets and essential to success as digital transformation increasingly takes hold.

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10 customer experience strategies IT should target next

CIO are increasingly being asked to help attract, manage and support customers. These technologies and practices can help enhance your company’s CX and fuel revenue for your digital transformation.

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Analytics helps Mercedes-AMG Petronas Motorsport F1 team take pole position

For Mercedes-AMG Petronas Motorsport, data visualization, predictive analytics, and AI were key to winning its fifth consecutive Formula One World Constructor's Championship in 2018.

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10 reasons software projects are slower than we expect

Despite efforts to re-engineer software development with new methodologies and tools, projects still warp time lines thanks to bureaucracy, new demands, and the nature of code.

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Your guide to top tech conferences 2019

CIO.com's directory of technology conferences makes it easy to find events coming to a convention center near you and those worth traveling to.

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IT resume makeover: Finding the right aesthetic and format

IT leaders must work to hone their resumes, but equally important is making sure the format and flow catch the attention of recruiters and application tracking systems alike.

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10 signs outdated IT systems are killing your business

When an IT asset turns into a business liability, an update or replacement is imperative. Here's how to know it's time to take action.

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TIAA accelerates software delivery with IT-business union

TIAA built a new platform to accelerate the way it brings on new clients. The system, called Refactor, uses scaled agile, DevOps and domain-driven microservices.

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Who should really be driving digital transformation?

The C-suite is getting crowded with a growing number of digital leaders. Does this mark a shift to team-based leadership? Or can CIOs still lead transformations alone?

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Business requirements: Tracing project deliverables to business goals

Any successfully executed IT project is guided by pre-defined business requirements. Here’s how to ensure project deliverables and resource allocation trace back to business needs.

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5 strategies for improving employee experience

A positive employee experience can greatly impact engagement, retention, and productivity. Here’s how to make sure yours is second-to-none.

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Aetna enlists AI to settle health insurance claims

The health insurer developed an artificial intelligence application to resolve claims, freeing up staff to focus on higher-level tasks, says CTO Claus Jensen, who plans to automate other processes.

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UNTS focuses on culture, governance to make data work

Drowning in data it couldn't use, the University of North Texas System adopted an ambitious strategy to build a data-driven culture and the ability to apply analytics to every aspect of its operations.

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AI’s top use cases today

Enterprises are undertaking AI pilots and putting artificial intelligence into production. Here’s where leading organizations are placing their bets — and seeing early results.

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