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What is iPaaS? Integrating data flows to create new services

An integration platform as a service (iPaaS) is a cloud-based tool for linking existing applications and data flows into new services. Here are the key use cases, examples, and vendors.

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Mastercard pushes payments to the edge

The financial services company has overhauled its global payments atop public cloud and edge computing systems in pursuit of revenue growth in an API-driven, platform-fueled world.

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6 best practices for good data governance

Data governance is becoming a key strategic initiative. Here’s how to ensure critical data assets are reliable, secure, and available for your business.

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New US CIO appointments, July 2021

Congratulations to these “movers and shakers” recently hired or promoted into a new chief information officer role.

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IT leaders commit to diversity to gain competitive edge

Aware that diverse organizations drive better business outcomes, CIOs are reshaping IT cultures by seeking out and elevating more diversity in their IT teams.

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Discount Tire transforms CX on road to expansion

Letting customers choose whether to buy their tires on site, online, or on the phone means consolidating multiple databases.

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What is a project manager? The lead role for project success

Project managers play the lead role in planning, executing, monitoring, controlling and closing projects. Here is a look at the project manager role, responsibilities, relevant certifications, expected salaries, and job-seeking tips.

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Predictive analytics: 4 success stories

These four companies are using predictive analytics to make their services more efficient, optimize maintenance, find potential threats, and even save lives.

Amir Arooni, executive vice president and CIO, Discover Financial Services

Discover transforms data pipeline for AI success

Seeking to streamline the processes required to fully leverage machine learning and real-time data insights, Discover Financial Services has created a cloud-native data fabric that automates much of the work.

Anju Nair, data scientist, IBM

IBM returnship helps restart IT careers

IBM’s Tech Re-Entry Program helps bridge the gap for adults who have taken time away from the tech industry and are interested in getting back into an IT career.

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Podcast: CIO Leadership Live with Mojgan Lefebvre, EVP, Chief Technology & Operations Officer, Travelers

Mojgan Lefebvre, EVP and Chief Technology and Operations Officer at Travelers, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They will discuss AI in...

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Changing the equation on LGBTQ+ equity and inclusion

LGBTQ+ tech advocates show the key role CIOs can play in catalyzing the change necessary in business practices and technology design to meet the needs of an increasingly diverse society.

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L’Oréal supercharges ecommerce with digital tech

L’Oréal’s online sales soared during the pandemic, thanks to the promotional power of augmented reality technology, live-streaming services, and cloud software.

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7 ways to win the IT talent war

In the battle for IT talent, victory goes to the bold and ingenious. Here’s how to ensure your organization outmaneuvers the competition’s hiring efforts.

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Analytics and AI helps Experian help its customers

The consumer credit reporting company is leveraging its data and data scientists to create new services for its customers.

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15 power tips for Microsoft Power BI

Microsoft’s Power BI service can do a lot more than visualize data. From AI insights to curating data to use elsewhere, here’s how to make the most of it.

Design thinking should be at the center of DX: Prashanth MJ, Sutherland Globalinnovation

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.

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What is project portfolio management? Aligning projects to business goals

PPM is a process in which an organization’s projects are evaluated to ensure strategic alignment with company goals. To achieve companywide objectives, project managers and executives must understand PPM's benefits, best practices,...

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Reskilling IT for digital success

IT leaders are training employees to round out their skills in support of digital transformations. Here, CIOs share their reskilling strategies and lessons learned.

Casey's General Stores is a chain of pizza restaurants + convenience stores in the American Midwest.

Casey's General Stores IT delivers business outcomes in product management shift

CIO Adrian Butler has adopted a product management model to enhance the guest and team member experience at Casey’s 2,300 stores.

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