IDG TECHtalk Voices
Original articles written by leading IT practitioners about the technology, business opportunities and challenges they face every day.
You may already be sustainability-minded!
Here are five ways CIOs can go green. Best of all: most of these moves will also make you look good. Even if your organization isn’t trying to save the planet.
Bringing the power: Generac CIO Tim Dickson says IT leaders need to start innovating today
Conventional wisdom suggests CIOs should master IT fundamentals before they get innovative. Tim Dickson, CIO at Generac Power Systems, thinks otherwise.
Add brand security to your workload
Social media and web spoofing can tarnish your brand and market cap.
Are product managers chief executives of their product? It depends.
Two ways PMs are like CEOs — and one way they aren’t.
Shut the front door: Preventing phishing attacks
Taking a multi-tiered approach to rethinking the identity of your employees, partners, and customers is a good place to start.
Research reveals how to shift customer service from a cost center to a growth driver engine; Service set to unite customer experiences
The new role of customer service connects the dots in end-to-end customer journeys.
The data flywheel: A better way to think about your data strategy
Mobilizing data strategy is analogous to getting a flywheel spinning: it takes tremendous effort to get the wheel moving, but its momentum is largely self-sustaining.
3 ways to deter phishing attacks in 2023
Phishing plays on human emotions. But awareness, recognition, training and tech can blunt the most sophisticated attacks.
Reimagining the new future of work: The CXO’s transformation conundrum
Designing the new blueprint for work to balance AI/automation, hybrid models, and new behaviors and expectations.
Limitations of automation orchestrators and the rise of automation optimization
Process automation management and optimization is burdensome, but automation optimization solutions are bridging the gap.
Healthcare interoperability and industry cloud: What to look for
Decision makers have many choices on the healthcare cloud offering. Here are some of the differentiators for healthcare.
The quick guide to secrets management in the enterprise
It pays to centralize management of the tools, methods, and credentials used to access apps, services, and all other parts of the IT ecosystem.
Managing the whole lifecycle for human and machine authentication
Beyond FIDO and device authentication…
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Shifting from keeping the lights on to turning on new lights
How a Service Quality Index can simplify operational excellence and create breathing room for innovation
The experience economy, the ecosystem mandate, and why API design may be the key to competitive advantage
As the experience economy and API economy collide, enterprise leaders must take a proactive approach and embrace a little-known but deeply rooted technical discipline.
Data tokenization: A new way of data masking
Replacing sensitive data with tokenization technologies offers numerous security and compliance advantages for enterprises.
Data supply-chain transformation: Aligning to win
Understanding organizational change levers can help uncover opportunities for improving data-driven decision-making – and business outcomes.
Tips for CIOs in the digital age
Here are the 4 steps to altering your approach as a CIO for healthcare digital transformation.
The great divide: Separating operations and innovation
An organizational change that could make or break your digital transformation
Is your data supply chain a liability?
Data is the key raw material for analytics and decision-making. A strong data supply chain will improve business outcomes.
Healthcare AI in a year: 3 trends to watch
No-code tools and growing utility of text point to growing AI sophistication, but security concerns remain.
Why must CIOs invest in business analysts to obtain better project outcomes?
39% of project failures are attributable to poor business analysis.
How to enable cultural change through cloud adoption
Adopting hyperscale cloud can position your organization to react faster to the next “new normal.”
How a cloud-first enterprise application strategy boosts speed and scale for your business
Experts agree that a cloud-native application architecture can deliver benefits across the entire business.
Moving beyond usernames and passwords
IT and security teams need to shore up this most basic form of access to guard against new and ever-evolving security risks.
When every experience matters, we find the true cost of poor quality
Brand equity and reputation are everything, and CIOs need to make sure their organization is in the best position to deliver.
3 ways to avoid traffic on the road to product-based IT
Shifting to a product operating model is a major cultural and operational change – but it’s worth the effort.
How next-gen automation is helping recruiters to identify qualified talent at scale
AI-based tools can gather and process candidate data to speed up and streamline candidate sourcing, screening, diversity, and other HR functions.
Only engaged service teams can deliver next-level customer loyalty in an era of uncertainty
Aligning service innovation, agent capabilities, and customer expectations provides a transformative opportunity to foster loyalty and drive business growth.
Scrumfall: When Agile becomes Waterfall by another name
Businesses reasserting outdated development principles are undoing not only the promised product benefits of Agile, but also its human-centric principles. Itu2019s time to recommit.
The unfulfilled promise of automation: DNA matters
Process automation brings much-needed efficiencies, but enterprise DNA is essential for the long-term strategy, ensuring business resiliency and innovation.
CIOs can and should play a pivotal role in ESG strategy
The ability to provide transparent, data-driven insights and measure progress toward objectives makes the CIO critical to the success of any ESG strategy.
How data from IoT devices is changing supply chain analytics
A variety of technologies are coming together to fast-track supply chain digitization and other innovations.
Corporate defenses must step up to meet a changing geopolitical landscape
IT and security teams must stay more vigilant than ever to protect against threats from both from the hacker community and government-backed organizations.
Business continuity planning: A proactive approach to threat management
Assessing the threat landscape and putting a plan in place can help you build operational resiliency against geopolitical and other potentially disruptive events.
Data-driven financial planning is still falling short of its potential
A lack of both quality data and automated processes continue to shackle transformation efforts at many organizations.
3 trends driving transformation decisions in healthcare IT
At the ViVE 2022 health IT conference, CIOs had plenty to talk about as the industry transforms
My company doubled in size in 2021. Here’s what I learned about diversity in hiring.
A critical need to hire more software engineers was an opportunity to increase the diversity of our teams. But the pool of applicants showed the depth of the challenge.
3G shutdown paves the way for 5G, but there’s a catch
Carriers are ushering in the end of perhaps the most widely used technology of the past 20 years, which presents some unforeseen challenges for businesses.
Data governance at the speed of business
Follow these three steps to develop and mobilize a data governance program that can fuel enterprise-wide transformation.
This Valentine’s Day, it’s time to show some love to your security teams
Building long-lasting loyalty with your security teams is more challenging than ever; here’s how to respond.
Overcoming tech debt on the path to modernization
Lack of visibility into what you have can stand in the way of cloud migration.
6 ways to bridge the customer-engineer gap
These best practices will enable engineers and their internal stakeholders to create closer connections to customers.
As attention turns to UCaaS and CCaaS, focus on the unified experiences of people
Integrating communications and collaboration capabilities across the business is critical as workplace dynamics shift. Make sure you frame the tech discussion around customer and employee experiences.
How the Log4j Grinch stole Christmas (with apologies to Dr. Seuss)
Attacks on open source software are increasing, which requires more scrutiny of development practices and processes
Key challenges with iPaaS and how to resolve them
More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.
Healthcare leaders: Don't let telehealth be a pitfall
Virtual healthcare has proven its value – now, it’s time to expand and improve upon that foundation.
Getting (and keeping) NLP models safely in production
Here are a few considerations to keep in mind to make sure your AI investments actually see the light of day.
3 steps to better data center risk management
Data centers remain critical in the modern enterprise. Here's what you can do to identify and mitigate risks in data center operations.
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