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8 business concepts IT leaders should master

What is a customer data platform? A unified customer database

What is root cause analysis? A proactive approach to change management

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  • New CIO appointments in India, 2022

What is ITIL? Your guide to the IT Infrastructure Library

What is ITIL? Your guide to the IT Infrastructure Library

ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment geared for growth, scale, and change.
By Sarah K. White and Lynn GreinerMay, 16 2022
The rise of servant leadership

The rise of servant leadership

The Great Resignation has ushered out command-and-control style leadership in favor of empathy and empowerment. These tech leaders put those principles into practice.
By Stacy CollettMay, 16 2022
The technologist’s classic blunder

The technologist’s classic blunder

Steve Jobs fell for it, so did Steve Sewell, founder of Builder.io, among countless others. But avoiding it takes just a simple mindset shift.
By Matthew TysonMay, 13 2022
Oracle integrates CDP data in Fusion Cloud for better customer service

Oracle integrates CDP data in Fusion Cloud for better customer service

As enterprises step up efforts to enhance customer experience, Oracle is integrating data from its Unity Customer Data Platform (CDP) into its Oracle Service application, as part of the company’s Fusion Cloud Customer Experience (CX) offering.
By Anirban GhoshalMay, 12 2022
D-Wave puts a third quantum computer in the cloud

D-Wave puts a third quantum computer in the cloud

The company is making its third D-Wave Advantage system available via Amazon Braket and has updated its tools to enable enterprises to apply quantum annealing to new optimization problems.
By Peter SayerMay, 12 2022

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A Simpler, Secure Way to Make the Most of Microsoft 365

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Proactively Prevent Common PC Health and Performance Issues

Proactively Prevent Common PC Health and Performance Issues

Top 8 predictive analytics tools compared

Top 8 predictive analytics tools compared

Predictive analytics tools comb through your data to divine visions of your business future. Here’s an overview of the wide array of options available today.
By Peter WaynerMay, 12 2022
Redefining the CIO role post-pandemic

Redefining the CIO role post-pandemic

A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.
By Doug DrinkwaterMay, 11 2022
CIOs look to foster innovative IT cultures, post-COVID

CIOs look to foster innovative IT cultures, post-COVID

Coming out of the pandemic, CIOs are placing a greater emphasis on innovation by re-engineering IT cultures for sustained creativity and expanding on breakthrough pandemic solutions.
By Esther SheinMay, 11 2022
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Optimizing the PC Lifecycle: Dell PC as a Service
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The 7 Pitfalls to Avoid when Selecting an SSE Solution
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Planning For Your Next Phase of Work
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IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM adopts ‘Rise with SAP’ for internal ERP cloud move

IBM will also offer to host clients’ S/4HANA systems on Power servers under the Rise umbrella.
By Peter SayerMay, 10 2022
8 business concepts IT leaders should master

8 business concepts IT leaders should master

CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership peers. Here are the latest business terms and notions impacting IT.
By Mary PrattMay, 10 2022
What is a customer data platform? A unified customer database

What is a customer data platform? A unified customer database

CDPs are prepackaged, unified customer databases that pull data from multiple sources to create customer profiles.
By Thor OlavsrudMay, 10 2022
Reskilling IT for digital success in a tight talent market

Reskilling IT for digital success in a tight talent market

IT leaders are upskilling IT staff in sought-after skills to support organizational transformations — and to improve employee retention. Here, CIOs share training strategies and lessons learned.
By Stephanie OverbyMay, 9 2022
Google Cloud data engineering, analytics systems target manufacturers

Google Cloud data engineering, analytics systems target manufacturers

The solutions aim to unify and analyze data from manufacturing assets and will compete with similar industry offerings from the stables of AWS, Oracle, Microsoft and IBM.
By Anirban GhoshalMay, 6 2022
SAP trials meeting-free Fridays

SAP trials meeting-free Fridays

CIO Florian Roth’s team was one of the first to adopt the Friday focus on deep work.
By Peter SayerMay, 6 2022
What is root cause analysis? A proactive approach to change management

What is root cause analysis? A proactive approach to change management

Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.
By Sarah K. WhiteMay, 6 2022

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