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9 tools that make data science easier
New tools bundle data cleanup, drag-and-drop programming, and the cloud to help anyone comfortable with a spreadsheet to leverage the power of data science.
ITIL certification guide: Costs, requirements, levels and paths
ITIL 4 is IT’s go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here’s everything you need to know about the latest ITIL certifications.
How the pandemic is affecting tech jobs, skills and certifications
It may be too early to know exactly how COVID-19 will impact tech jobs and skills in the long run, but there are clear signs of things to come.
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Remote work tests CIOs' soft skills amid coronavirus crisis
From virtual office hours to Yam Jams and WFH Slack sessions, CIOs are doing everything they can to keep their teams connected during a pandemic that has driven them, physically, apart.
IBM adds AI-fueled forecasting to Planning Analytics platform
The addition to the Planning Analytics portfolio gives SMBs and business units in the enterprise an on-ramp to integrated, AI-powered planning and forecasting without relying on IT support.
Does digital transformation ever end?
The digital journey may be rife with timelines and launch dates, but the overall goal is much loftier: To develop an organization that is more responsive to change — not as an event but as an ongoing reality.
Creating a data-driven business at McKinsey & Co.
Mike Wright, Global CIO, is turning knowledge into value at the global management consulting firm.
Amid the pandemic, using trust to fight shadow IT
With most workers scattered at home and trying to come up with their own ad-hoc IT workarounds, there’s an easy way for IT shops to build trust: communicate.
Tech Resume Library: 15 downloadable templates for IT pros
A well-crafted resume will attract recruiters, HR pros and hiring managers, but getting it just right is a daunting task. To jump start the process, Insider Pro has assembled this collection of real resumes revamped by professional...
Fitting ITSM into a devops world
IT service management (ITSM) has been around for a long time. While ITSM and ITIL have been updated over the years, how do they stack up against Gen Z approaches like devops?
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7 sure-fire ways to sour the business on analytics
True data value depends on business insights. Here’s how to ensure your analytics initiatives make sense to those who will benefit the most.
5 tips for running a successful virtual meeting
Running an online meeting can be as easy as running an in-person meeting if you follow a few simple steps. Here are five tips for taking your meetings online without missing a beat.
CIOs reshape IT priorities in wake of COVID-19
Surfacing from crisis mode, CIOs find themselves redefining IT priorities, thanks to budgets in flux, a rising need to refine business processes, and new outlooks on the future of work.
Coronavirus: Managing (and pivoting) during a crisis
Updated: If you weren’t entirely prepared for COVID-19, you’re not alone. Ensuring business continuity in crisis management mode requires the right mix of technology, patience and agility. We hope this collection of Insider Pro...
What is a chief customer officer?
A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions.
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