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Digital transformation requires the convergence of IT and OT: Daisy Chittilapilly, Cisco

IT needs to be pushed towards the edge of the enterprise, into all functions and divisions, says Daisy Chittilapilly, MD, Digital Transformation Office (DTO), Cisco India and SAARC.

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#CIOChat: Ethics in AI; Will enterprise take note?

During the IDG #CIOChat conducted on April 25, 2019, IT leaders shared their views on 'Ethics in AI: Will the enterprise take note?' on the ethical concerns of the emerging tech, and the road ahead. Here is a recap in case you missed...

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#CIOChat: Emergence of the strategic CIO

CIO India held a Twitter chat on 22 March 2019 on 'Emergence of the Strategic CIO'. IT leaders shared their views on the CIOs’ role and responsibilities beyond IT, and how they are the revenue generators for their companies now.

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The turnaround: Inheriting digital transformation

With digital transformations either stalled or splintered, newly hired CIOs must pick up where their predecessors left off and remake IT with a singular focus on supporting the business vision.

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#CIOChat: Impact of quantum computing on cybersecurity - Is the Indian enterprise ready?

During the #CIOChat conducted through Twitter on April 5 2019 , IT heads shared their insightful views on 'Impact of Quantum Computing on Cybersecurity' and whether Indian enterprises are prepared for this disruption. Here is a recap...

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IT Resume Makeover: Restructuring for the C-suite

In this resume makeover, Andrew Ysasi helps a candidate update his already-strong resume with better formatting and a more visually appealing design.

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4 ways to spot startups too focused on Big Problems

Do high-tech startups understand -- and have a solution to fix -- your real problems? Here are four ways to find out.

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At Amtrak, business-IT co-creation engineers CX success

Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers.

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The rise of the chief experience officer

As companies bear down on customer experience as a key differentiator, they are carving out a new CxO role. Are CIOs a natural fit for the new post? The answer is, it depends.

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The customer journey map: A new playbook CIOs must master

CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map.

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Tracking economic disruption in the digital age

From carriages to quantum computing, have today's industries learned how to harness creative destruction?

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What is decision science? Transforming decision-making with data

Decision science is one of the most interesting areas of data science for businesses but it needs to be part of the data science ecosystem your organization builds.

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Looking to improve IT operations? Try IBM’s ‘Pyramid of Pain’

IBM CIO Fletcher Previn has focused IT on fulfilling a hierarchy of core user needs to drive efficiency and promote IBM as a great place to work.

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10 IT-business collaboration mistakes to avoid

Ignoring conflict, missing out on post-mortems, failing to prioritize trust — here’s what is holding you back when co-creating and collaborating with business colleagues. 

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What employers look for when they Google you (3 key takeaways)

Insider Pro reached out to recruiters and HR pros to find out how they research job candidates online, what they’re looking for and what they think if a candidate has no online presence.

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What is TQM? A company-wide strategy for customer satisfaction

Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.

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Top 16 RPA tools today

Robotic process automation (RPA) can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer legacy systems.

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The reverse pitch: Enlisting startups to hone innovation

Aflac, Bayer and Bosch are among a growing number of enterprises leveraging the ‘reverse pitch,’ in which companies pose business challenges they will pay winning startups to solve.

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