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New CIO appointments in India, 2022
5 vendor sales negotiation tactics — and how to counter them
Far too many IT executives are ill-prepared for the sophistication of messaging and tactics vendors bring to the negotiation table. Here’s what you should know and how you can push back.
SAP Q2 results a mixed bag
Despite SAP’s cloud revenue going from strength to strength, the war in Ukraine continues to negatively impact the company’s bottom line.
The new CIO playbook: 7 tips for success from day one
Making the transition to the top IT leadership post can be an overwhelming leap for many. Setting yourself up for success begins with listening.
How CIOs can unite sustainability and technology
Delivering on the promise of sustainability will require CIOs to work in close collaboration with other executives to identify the technologies that will help their company achieve its ESG goals.
How a new tech-based Swedish payments authority will fight grant fraud
Every year, around $1.8 billion (SEK18 billion) is incorrectly paid out of welfare systems in Sweden. But with the use of automation and data analytics, payments will be centralized and monitored at a new IT-based authority.FROM OUR ADVERTISERS
Microsoft's AI-powered contact center service takes on AWS, Google
The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.
CIOs contend with rising cloud costs
The pandemic rush to the cloud has many IT leaders midway through migrations, faced with sky-high monthly bills, a souring economy, and ROI still a ways off on the horizon.
Authentic leadership: Building an organization that thrives
Authentic leaders place their emphasis on people, values, and ethics, creating a culture of authenticity, transparency, and honesty that ensures all employees are empowered and heard.
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<p>This white paper explores the value and business benefits of enterprise service management. </p>
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Presented by
<p>This white paper explores the value and business benefits of enterprise service management. </p>
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<p>This CIO Executive Forum – in association with Jabra – will outline how IT executives can build …
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<p>This Forrester report assesses the total economic impact businesses can expect from implementing Dell UltraSharp Monitors.</…
IT spending projected to grow despite economic headwinds
Gartner forecasts worldwide IT spending to grow 3% this year, as IT decision makers spend more on cloud services and the data center.
6 hot IT leadership trends — and 6 going cold
The pandemic has greatly shifted what constitutes effective leadership in today’s IT, with process and politics giving way to an intentional focus on building strong, engaged, purpose-driven teams.
Vendor management: The key to productive partnerships
Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership.
The biggest enterprise technology M&A deals of the year
This past year has seen multiple billion-dollar-plus acquisitions in hardware, software, and services, as well as plenty of smaller, strategic merger activity in areas vital to enterprise IT.
Blockchain breakthroughs: A tech revolution told in whitepapers
Whitepapers are the standard mode of communicating innovation in the blockchain space. It’s something of a feast of technological creativity. Read on for a sampling of groundbreaking web3 whitepapers.
A CIO’s guide to guiding business change
As CIOs re-think IT’s role in the enterprise, leading or facilitating business change is central to the conversation. Here’s one way IT can and should regain center stage.
Progress report: A CIO’s cloud migration journey to S/4HANA
German retail cooperative ANWR Group has rebuilt its ERP system in the SAP cloud. But over nearly two years, CIO Sven Kulikowsky has had to navigate a series of challenges with the core system.
Oracle to launch two sovereign cloud regions for the European Union
The first two Oracle sovereign cloud regions for the EU will be located in Germany and Spain, with operations and support restricted to EU residents and specific EU legal entities.
5 keys to a successful API strategy
Application programing interfaces are proving vital to driving efficiencies and value in today’s digital business world. Here’s how strategic use of APIs can pay dividends at your organization.
Elevance Health Global CIO Anil Bhatt on using AI in predictive healthcare
Anil Bhatt, Global Chief Information Officer at Elevance Health, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss using AI in predictive healthcare, blockchain collaborations, the future of digital healthcare, global innovation trends and more.
8 servant leadership do’s and don’ts
CIOs are increasingly embracing the servant leadership approach. The following tips will help you balance top-down direction and accountability with bottom-up empowerment.
The secret to successful citizen data science programs: Good governance
Putting data and visualization tools in the hands of business people is one thing; getting IT out of the business of running reports is quite another.
7 tips for improving IT resilience in the digital era
In today’s IT world, resiliency means having the ability to deal with disruption without business interruption — all while delivering the experience users have come to expect from their tech.
IFS to acquire enterprise asset management firm Ultimo
ERP vendor IFS is scooping up Netherlands-based Ultimo to help meet demand for cloud-based enterprise asset management technology.
TOGAF certification guide: Options, training, cost, exam info
These certifications from The Open Group can help show employers you have the knowledge and skills to use the TOGAF framework for enterprise architecture management.
6 ways to streamline IT vendor onboarding
While much of the vendor onboarding process is outside of the CIO’s control, there are things you can do to speed things along.
Data lakehouses give enterprises analytics edge
Blending the structure of data warehouses and the flexibility of data lakes, data lakehouses are proving to be versatile tools for making the most of any data you want to collect.
What is business analytics? Using data to improve business outcomes
Business analytics is the practical application of statistical analysis and technologies on business data to identify trends and predict business outcomes.
Unknown unknowns: CIOs prep for the next major business disruption
The pandemic has motivated IT leaders to rethink their approach to business continuity to ensure organizational resilience in the face of any future business existential event.
What is a chief administrative officer? A strategic executive role for operations
Chief administrative officers play a vital role in keeping a company on budget, on task, and compliant. Here’s how this executive-level role helps companies operate efficiently.
How Cairn Oil & Gas is using IT to overcome one business challenge after another
CIO Sandeep Gupta’s innovative use of technology has enabled the company to cut costs, reduce time to first oil, and manage decline in production.
Digital transformation never stops at IBM’s semiconductor plant in Québec
Exploiting extreme automation, secure operations, and a local talent pool, the computer giant’s largest semiconductor plant’s IT management evolves continuously as it develops new tech.
The XaaS trap: ‘Everything as a service’ isn’t anything IT really needs
Everything as a service (XaaS) should be about extending SOA to how businesses organize. Instead, it’s just another chargeback pricing model — exactly what IT doesn’t need.
The CIO’s evolving role to address tighter EU sustainability regulations
With stricter EU rules on sustainability reporting comes the need to expand the CIO’s purview to include monitoring indirect harmful emissions.
Nvidia and Siemens to accelerate digital twins’ development
Siemens Digital Industries Software and Nvidia are working to bring IT and OT closer together by facilitating the creation of digital simulations of products and processes.
MuleSoft extends automation capabilities with new RPA tool
No longer just an API management platform, MuleSoft is expanding into new areas of workflow automation.
7 key Microsoft Azure analytics services (plus one extra)
Microsoft offers an array of options for data analytics in its cloud that are meant to operate together as a full analytics stack. Here is an overview of the core services and where each fits.
What is RPA? A revolution in business process automation
More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say.
11 dark secrets of data management
A solid data management strategy can reap rewards for any business seeking to capitalize on the value of data. Still, the road to data-driven decision-making remains rife with challenges and conundrums.
Misled by metrics: 7 KPI mistakes IT leaders make
Virtually every CIO uses metrics and key performance indicators (KPIs) to gauge the performance of their IT teams and strategies, but not always correctly. Here’s a look at what you’re doing wrong.
APAC companies are failing to build successful digital models: Forrester
Lack of alignment between IT and business outcomes has been the key reason for failure to build successful digital business models, according to a Forrester survey.
Where Web 3.0 is taking the software industry
Web 3.0, blockchain, and decentralization are charged ideas, with vocal supporters and critics. But there is actual work being done here that will impact the software industry in profound ways.
Computer vision is primed for business value
Companies across a range of industries are deploying image- and video-based artificial intelligence to improve and optimize key business processes and products.
5 common consultant negotiation tactics and how to protect your interests
A successful negotiation is something your organization needs to plan for. That starts with knowing the tactics your potential consulting provider is likely to employ—and how to maneuver around them.
From CIO to consultant: IT leaders on making the shift
IT leaders seeking a new challenge can leverage their business and IT know-how to achieve sustained success in a consulting role. CIOs who have made the shift offer tips.
Oracle cuts price of OCI Dedicated Region to expand user base
Oracle Cloud Infrastructure Dedicated Region will now have a minimum commitment of about $1 million a year, far below the previous requirement of $6 million a year in consumption over a three-year period.
AWS bolsters Connect contact center service with case management features
The new Amazon Cases capability will help AWS compete with Salesforce, Service Now, and SAP in the market for contact center services.
PwC to acquire Salesforce platinum partner Venerate in a major tech push
The acquisition, part of PwC's global strategy to boost its technology practice, will be the company's first technology acquisition in India, making PwC India the largest talent pool for the Salesforce platform in the country.
7 IT governance mistakes — and how to avoid them
IT governance can be a minefield for the unwary. Don’t let these common errors damage your organization — and your career.
IT leaders rethink the people part of business continuity
In an era of increasingly dispersed workforces, CIOs are grappling with how to help IT staff in peril — and keep the business moving forward when events disrupt employees’ ability to work.
IT services company Atos plans IBM-style split
After years of decline, the French multinational is seeking another new strategy, this time cleaving itself in two, with its faster-growing digital, big data, and security lines to operate as Evidian.