Innovation
Feature
8 enterprise cloud strategy trends for 2022
Cloud adopters are shifting tactics to take advantage of fresh concepts and approaches. Here’s what you can expect to see this year.
News
IT leaders should measure and balance fairness in AI models, Forrester says
Eliminating bias in artificial intelligence is increasingly an issue as more enterprises use it in their services.
Feature
3 areas where AIops excels — and 2 where it still falls short
AIops speeds IT discovery and troubleshooting, but it isn’t magic. And operations staff must still prepare the data for machine learning and manually solve some issues.
Feature
How to know when AI is the right solution
Business value, training data, and cultural readiness are essential for AI success. Without all three, traditional solutions are your best bet.
10 CIO resolutions for 2022
Is advancing your career on your personal to-do list for the new year? Let these ideas be your guide.
FedEx EVP/CIO Ken Spangler on enterprise agility as an enabler for innovation
The FedEx business leader shares why the strategic operating principles of competing collectively, operating collaboratively, and innovating digitally matter more than ever.
Interview
AI/ML at scale: The next horizon for PPG’s data strategy
At PPG, data is key not only to IT strategy, but to enabling business strategy, says Jeff Lipniskis, global IT director. With a solid foundation in place, his focus now is on being AI ready.
Interview
Value first, then structure: Lessons from GSK’s data transformation
The pharmaceutical company’s chief digital and technology officer Shobie Ramakrishnan discusses how starting “with the broadest possible ambition and the smallest possible effort” led to creating value at scale.
Feature
10 IT resolutions for 2022
IT leaders share their visions on how they hope to transform their teams, their organizations, and themselves in the new year.
Interview
Mastercard execs: Care and feeding of machine learning models is key to success
To get the best model and the best results possible, you need to understand your data, be clear on what you’re testing against, and constantly monitor and attend to your models.
Feature
6 AIOps hurdles to overcome
AIOps promises to help companies intelligently manage IT operations, but the road there isn’t always smooth.
5 essential guard rails for keeping ML models on track
As machine learning makes more use of deep neural networks, businesses are increasingly dependent on a technology that experts don’t fully understand. Guard rails are required to ensure safe and predictable operating environments.
Getting (and keeping) NLP models safely in production
Here are a few considerations to keep in mind to make sure your AI investments actually see the light of day.
Advantage Solutions CIO: We want to leapfrog our legacy culture
CIO Deanna Steele shares how she and her team strike a balance between the operation of legacy systems and implementation of new solutions that drive business strategy at Advantage Solutions.
Interview
Avery Dennison CIO Nick Colisto on enabling business innovation
The manufacturing company’s VP and CIO, and 2021 inductee into CIO’s Hall of Fame, discusses creating a culture that “can ignite creativity and agility” in a video interview with CIO contributing editor Julia King.
Feature
Cross-functional teams: The new IT imperative
Blending IT and business professionals in agile teams with autonomy over outcomes is fast becoming a key factor for digital success.
Opinion
4 steps to alleviate the QA talent shortage
Increased use of AI and no-code solutions in testing enables even non-developers to get involved in testing. Here's what that means to CIOs looking to build up QA capabilities.
Interview
Ron Moskowitz: Leading IT innovation takes vision, energy
The South Coast Air Quality Management District CIO, and 2021 inductee into CIO’s Hall of Fame, discusses fostering a culture of innovation with CIO contributing editor Julia King.
Feature
IT takes on a product mindset
The need to co-create with the business has many CIOs shifting away from IT projects in favor of a product-based approach that, like so much else in business, is a journey that takes time to nurture and succeed.
News Analysis
Top AWS re:Invent takeaways for CIOs
CEO Adam Selipsky outlined a wide range of new tools and functionality in his first turn at the helm of Amazon Web Services. Here’s what IT leaders should know.
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