As one of the oldest government agencies, the US Patent and Trademark Office takes the ‘for the people, by the people’ credo seriously in its day-to-day work, including AI and machine learning development.
IT leaders are not immune to infatuation with the promise of emerging tech. Here, CIOs share which technologies they believe are primed to underdeliver, offering advice on right-sizing expectations for each one.
More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say.
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