Innovation
The CIO Whisperers
Manufacturing CIOs see bright future for the industry, thanks to IT
Textron’s Kim Mackenroth and Rockwell Automation’s Chris Nardecchia discuss the technologies that are transforming their businesses and paving the way toward manufacturing’s future.
Opinion
IT leaders take note: The future is what you create
High-profile IT disasters are enforcing the dystopic visions and macro-pessimisms saturating the cultural consciousness. Only by steeling against perpetuating past IT sins and embracing possibility can we make something brighter.
News
SAP plans layoffs and selloff with cloud revenue up but profit down
SAP’s profitability fell sharply in 2022 despite overall revenue growth and booming cloud sales, prompting it to sell its remaining stake in Qualtrics and lay off 2,800 staff.
Feature
Giant Eagle CIO Kirk Ball on what’s fresh in the digital grocery experience
Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, how digital retail innovations are evolving, the global search for talent, and the benefits of C-suite support.
News Analysis
Microsoft’s latest OpenAI investment opens way to new enterprise services
Microsoft is investing billions more into OpenAI, the company behind ChatGPT, and plans to roll out new enterprise services based on the company’s generative AI products.
News
Google Cloud for Retailers adds AI-based inventory, e-commerce tools
The new capabilities include a shelf-checking AI feature and updates to Google Cloud's Discovery AI and Recommendation AI services for retailers.
News
Nvidia offers retail loss prevention software to accelerate accelerator chip sales
As Nvidia’s customer tracking technology develops, scrutiny from retail CIOs is put into sharper focus.
Feature
IT leaders’ top 12 takeaways from 2022
CIOs share insights on the lessons they’ve learned this year about the pace of business transformation, implementing value-oriented IT initiatives, and the benefits of a thriving workplace culture.
CIO Tech Talk Voices
You may already be sustainability-minded!
Here are five ways CIOs can go green. Best of all: most of these moves will also make you look good. Even if your organization isn’t trying to save the planet.
Feature
AT&T embraces intelligent automation at scale
Six years into its robotic process automation journey, AT&T has implemented more than 3,000 bots, developed an automation center of excellence, and realized a 20x return on investment.
CIO Tech Talk Voices
Bringing the power: Generac CIO Tim Dickson says IT leaders need to start innovating today
Conventional wisdom suggests CIOs should master IT fundamentals before they get innovative. Tim Dickson, CIO at Generac Power Systems, thinks otherwise.
The CIO Whisperers
Innovation chief Claus T. Jensen on executing a vision
The Teladoc chief innovation officer discusses motivation, meaning, and that middle ground where vision is transformed into action.
Feature
IT leaders weigh the case for innovation in industry clouds
CIO.com’s Stan Gibson speaks with IDC research manager Nadia Ballard, Boston Dynamics CIO Chad Wright, and Kumar Iyer, business technology senior leader at KeyBank, about industry clouds, why they’re emerging, and how they can help your organization.
News
AWS adds machine learning capabilities to Amazon Connect
At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview.
Feature
Carhartt turns to data under new CIO
19-year Carhartt vet Katrina Agusti takes the IT reins at the workwear manufacturer with an eye toward capitalizing on its cloud journey by improving data operations and making the most of AI.
Feature
Examining low-code/no-code popularity across Africa and its range of disruption for CIOs
Despite pockets of implementation, low-code/no-code technologies aren’t mature enough to be widely popularized in CIO communities in Africa. But some entrepreneurs and companies have had enough success with them to stoke broader interest.
Feature
5 pitfalls to avoid when partnering with startups
By adding startups to their portfolio of partners, IT leaders can jumpstart innovation and deliver digital solutions quickly — provided they know how to navigate the unique risks of working with upstarts.
Managing Innovation & Disruptive Technology
10 tips for running a world-class innovation contest
Addressing key steps to structure an annual innovation contest, based on culture and core values, that strengthens best practices.
News Analysis
Why CIOs should invest in digital through economic headwinds
According to analysts at Gartner, CIOs should use digital investment through the recession in order to deliver growth, and repeatable financial and environmental benefits.
Feature
Johnson & Johnson’s big bet on intelligent automation
Three years in, Johnson & Johnson’s Ajay Anand and Stephen Sorensen reflect their quest to deliver half a billion dollars of impact from intelligent automation at the pharmaceutical titan.
Feature
IT leaders meet the challenge to innovate frugally
IT budgets are under pressure, yet innovation must continue unabated. Here’s how IT leaders are developing high-value solutions on a shoestring budget — and reaping the rewards.
Feature
Regeneron turns to IT to accelerate drug discovery
CIO Bob McCowan’s digital and data transformation sets the stage for innovation by equipping the pharmaceutical’s scientists with the data they need to experiment and test hypotheses.
Feature
How to launch—and scale—a successful AI pilot project
For enterprise AI projects, the proof is in the pilot. Here’s how four enterprise IT leaders set themselves up for success.
Feature
Menora Mivtachim goes digital to speed up pension transfers
The Israeli insurance company has transformed its customer experience for the least IT-literate segment of the population — the elderly. CIO Moshe Morgenstern shares lessons learned for those seeking to serve this growing market.
Opinion
What transformational leaders too often overlook
You can’t innovate without a strong foundation. That’s why it’s vital to think strategically about IT infrastructure — and to get your C-suite colleagues and board members too as well.
Interview
Booz Allen Hamilton CIO Brad Stone discusses key leadership methods to fuel success
Brad Stone, CIO at global consultancy firm Booz Allen Hamilton, with strengths in defense, health, energy and international development, spoke at a recent Leading in Disruptive Times summit about key leadership methods to fuel success.
Feature
Inside track: Chris Bedi on his evolving CIO role at ServiceNow
Growing from the maintenance of internal infrastructure to a more holistic digital role, it’s been a transformational period for Chris Bedi after stints as CIO for two electronics manufacturers.
Feature
Chipotle’s recipe for digital transformation: Cloud plus AI
CTO Curt Garner fortified the fast-casual chain’s digital aspirations with an all-in push for the cloud, providing a foundation for innovations aimed at improving customer experience and restaurant operations.
CIO Tech Talk Voices
Reimagining the new future of work: The CXO’s transformation conundrum
Designing the new blueprint for work to balance AI/automation, hybrid models, and new behaviors and expectations.
Feature
Driving a culture of innovation at Merchants Fleet
Jeanine Charlton, SVP and chief technology and digital officer at Merchants Fleet, the fourth largest fleet management company in the US and Canada with nearly 60,000 vehicles, discusses how digital transformation serves as a vehicle for growth and innovation.
News
Microsoft adds high-level governance to low-code tools
At its Ignite 2022 customer conference, Microsoft unleashed a host of innovations, including Managed Environments for Power Platform.
News
Google Cloud AI update adds translation, document services
The company has released a new AI-based translation service called Translation Hub and added two new features to its Document AI service.
Developing IT Leaders
7 ways to foster IT innovation
Building a culture of innovation doesn't happen by chance. It requires planning, commitment, and leadership effort. Here are seven tips on how to enhance your group's innovative spirit and its ability to gain an IT advantage.
Feature
Inside the US Army’s ‘warfighting’ cloud
The US Army first-ever CIO, Dr. Raj Iyer, discusses the ‘game-changing’ impact the cloud, data, and AI are having in support of Ukraine’s fight against Russia and in safeguarding democracy at home.
Feature
What IT will look like in 2025
Forward-thinking CIOs are mapping out three-year plans that anticipate newly mainstreamed tech, blended teams, democratized IT, and more emphasis on integration, orchestration, and business results.
Feature
P&G turns to AI to create digital manufacturing of the future
The consumer goods multinational company, with help from Microsoft, is adopting the industrial internet of things, digital twin, AI, and machine learning to transform manufacturing at scale.
Feature
IT enters the era of intelligent automation
Seeking to expand the benefits of business process automation, leading organizations are extending their RPA implementations with a mix of AI and machine learning.
Feature
The business value of NLP: 5 success stories
These five organizations are using natural language processing to better serve their customers, automate repetitive tasks, and streamline operations.
Feature
How to create a culture of innovation
Companies are increasingly looking to IT to develop new products and services. Here’s how to transform your IT organization into an innovation engine.
CIO Executive Council POV
USPTO takes human-first approach to AI innovation
As one of the oldest government agencies, the US Patent and Trademark Office takes the ‘for the people, by the people’ credo seriously in its day-to-day work, including AI and machine learning development.
Feature
Measuring the business impact of AI
Taking stock of AI ROI is challenging but essential. IT leaders and industry observers lend insights on how to get a clear idea of whether your AI efforts are paying off.
CIO Executive Council POV
Oshkosh puts digital solutions into overdrive
Global CDIO Anupam Khare’s targeted forays into AI and predictive analytics are fueling continued growth and paving new roads to success for the manufacturer of specialty vehicles.
Feature
Digital twins: 5 success stories
These five companies are using digital twins to monitor operations, plan predictive maintenance, improve customer service, and optimize their supply chains.
Opinion
Metaverse: The time for CIOs to experiment is now
CIOs have been revamping legacy IT stacks to prep the enterprise for innovation, but too few see the transformative potential the metaverse offers. Those who pilot early will be poised for payoff.
Feature
Verizon Wireless AI platform paves way for 5G build-out
The telecom giant’s 5G Network Planning Platform leans on machine learning to optimize transmitter density, positioning, and placement while minimizing unnecessary capital expenditures.
Feature
The 6 most overhyped technologies in IT
IT leaders are not immune to infatuation with the promise of emerging tech. Here, CIOs share which technologies they believe are primed to underdeliver, offering advice on right-sizing expectations for each one.
Opinion
The Blockchain battlefront: Technology, business, and regulation
How this battle plays out has big implications for the future of innovation.
Feature
CIO 100 US: 8 award-winning healthcare IT projects
Healthcare organizations are increasingly embracing digital initiatives to expedite evaluations, better share medical records, and improve patient care.
Feature
NLP helps Eli Lilly work at a global scale
With teams across the globe working in a variety of languages, the pharmaceutical multinational couldn’t afford a translation bottleneck, so it turned to natural language processing.
CIO Tech Talk Voices
The experience economy, the ecosystem mandate, and why API design may be the key to competitive advantage
As the experience economy and API economy collide, enterprise leaders must take a proactive approach and embrace a little-known but deeply rooted technical discipline.-
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