Innovation
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How AI is reshaping IT operations
IT organizations are adopting AI-based tools to improve support, optimize infrastructure, and predict system breakdowns, freeing up staff for higher-value tasks.
Hacking Government
Oman develops technology fund to invest in global entrepreneurs
An interview with Yousuf Al Harthy, CEO of the Oman Technology Fund, and Hanan Askalan, a member of the Board of Directors about what the fund is, why it was started and how it operates.
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How virtual reality is helping Embry-Riddle transform air crash education
Embry-Riddle Aeronautical University has turned to virtual reality (VR) to enhance its air crash and safety investigation programs — and to launch a brand-new master’s degree in drone engineering.
You, the Data and AI
Taking responsibility for responsible AI
AI’s future is wide open – which is why we need to shape its effects on people and society.
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6 ways Facebook uses AI
Facebook is putting artificial intelligence to use to identify porn, protect Mark Zuckerberg and (someday) connect to your brain waves.
Government X.0
Powering AI for government
In the coming years, artificial intelligence will become increasingly pervasive, spurring massive innovation across the private and public sectors. This development offers governments large and small major opportunities to surmount operational and budget challenges while better serving citizens and meeting demand.
Hacking Government
David Shrier thinks we need a better model of how we deploy new technologies (and he’s right)
Oxford and MIT futurist David Shrier explains how augmented and extended intelligence may protect global governments against cyberattacks.
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The future of manufacturing is digital
Forward-thinking manufacturers are moving beyond building great products, undertaking wide-ranging digital transformations to deliver new services and enhanced customer experiences.Tip
How CIOs transform IT for the digital era
CIOs are disrupting their IT departments, introducing new operating models to stay ahead of digital changes driving their respective industries.
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AI-powered data analytics: Inside this transformative trend
Real-world AI data projects, based primarily on machine learning, are impressive and largely successful. Some CIOs see AI as the most significant trend in IT.
CDO at the Center
What can machine learning do for your business right now?
As a few companies race to monetize the kind of machine learning that focuses on teaching robots to behave more like humans, many companies are grappling with how to leverage artificial intelligence and smart machines.
Enterprise Mobility Leadership
Healthcare goes mobile: how consumer devices are changing the future of care
Today, the most ubiquitous devices in our homes and offices are finding a new place in the healthcare arena. Consumer devices – like smartphones, tablets and VR headsets – are transforming care by making it easier, more affordable, and more efficient.Technology Leadership
Foreseeing the future of EdTech
The history of EdTech and how AI will shape and transform it for years to come.
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How Kroger transforms IT innovation to revenue generation
Interactive shelf displays, IoT sensor systems and a mobile shopping system are among the technologies Kroger is selling to interested parties through a new venture. Kroger CIO Chris Hjelm oversaw the innovations.
Accelerating Innovation in the Digital Age
From CIO to CEO: Yvonne Wassenaar discusses the future of technology
Brief article descriptor: In this Q&A, Airware CEO Yvonne Wassenaar shares insight into her transition from CIO to CEO, how her IT skills have translated into her new role and what advice she would offer CIOs looking to partner closer with business leaders.Competing in a Digital First World
The path to explainable AI
As more and more enterprises use artificial intelligence to make decisions on their behalf, governance is critical, and traceability into AI reasoning paths key to build trust from customers, employees, regulators, and other key stakeholders.
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Budget constraints can kill IT innovation … but only if you let them
Focusing too much on costs can result in a race to the bottom, says Chad Sheridan, CIO of USDA's Risk Management Agency. Instead, Federal CIOs (who know a thing or two about working in a budget-challenged environment) are looking to a smarter approach for delivering deliver IT value.
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Innovation pays off for Synchrony Financial
The credit card provider, spun out of GE, has weaved together a unique innovation framework, highlighted by a network of successful innovation labs.
SETHspeak
How’s the 'software factory' going?
A software factory steadily humming along consistently and delivering quality output is the holy grail of software development. With trailblazing developments in artificial intelligence (AI), machine learning (ML) and natural language processing (NLP) the grail seems well in grasp. Players have emerged who take a significant slice of the pie e.g. QA/Testing and deliver it in a totally automated fashion: “building intelligent automation into IT systems and running them autonomously without human intervention.” What next? Machines delivering code for machines?
Experiencing Digital
The societal impact of AI
If we are going to augment humanity with the machine, we need to do it in a way that doesn’t bring along our mistakes of the past.
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7 tips for battle-testing new technologies
CIOs offer recommendations for conducting proof-of-concept technology tests, as well as vendor “bake-offs.”
Tech Policy Perspectives
The ethical challenges of AI
Companies need to think in ethical terms as they develop and deploy AI applications.
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Golden State Warriors shoot to augment fan experience with digital tech
The NBA's defending champions are using chatbots, augmented and virtual reality to bolster fan engagement. Now they're sifting through fan data to better target them with merchandise, tickets and other offers.
Technology Insights
Blockchain needs innovators and risk managers working together
Whether blockchain’s on your roadmap, or you’re still searching for the perfect use case, there’s one thing you shouldn’t overlook. CIOs need legal, internal audit, and compliance leads on their teams.
What’s In Store
Retail innovation: Words to the wise
Redefining innovation in a post-channel era – why disruption has had its day.
AI and the Art of Strategy
How to use AI for strategic decisions
AI is rapidly entering new markets and is quickly becoming an essential tool for business strategy decisions. Although many leaders struggle to understand how to use AI, there is a simple process flow that can be used for any AI initiative.
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IT makeover: From cost center to revenue driver
If your company views IT as a function to be managed cost-effectively, it may be time to get innovative and elevate the perception and role of IT — to the benefit of your company and career.
Business in a Digital Age
5 ways to use artificial intelligence to scale your business strategy
Intelligent technology expectations and returns remain unclear and will require the extrapolation of data and algorithms to solidify product ideas and investments.
You, the Data and AI
Onboarding your new co-worker – AI
Embedding artificial intelligence into the business like a skilled new employee.Feature
Digital disruption drives CIOs to double down on innovation
From digital twinning to reverse pitching to crowdsourcing, CIOs are exploring innovative ways to facilitate digital transformations.
The Digital CIO
Why customer service needs artificial intelligence
Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers.
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AI in the supply chain: Logistics gets smart
Interest in machine learning and AI for SCM is increasing as companies envision a more predictable, automated future for logistics and distribution.
News
2018 CIO 100 winners: Recognizing IT excellence
Now in its 31st year, the CIO 100 celebrates 100 IT organizations for driving digital business growth through tech innovation.
Driving Digital Transformation
When and how to get started with deep learning in digital transformation programs
Artificial intelligence is transitioning from an emerging technology to one that more enterprises are piloting and incorporating into their digital transformation programs.
Healthcare Technology Trends
How blockchain can address the two biggest challenges in healthcare IT
The potential for blockchain to improve healthcare operating efficiencies is significant. The recent spate of blockchain initiatives in healthcare has to demonstrate tangible benefits before we can see significant change in adoption levels.
The Digital CIO
Why CIOs should care about the evolution of collaboration technology
At Cisco's latest Collaboration Summit, the company provided a view into how different collaboration technology is today and where it’s going.Midmarket CIO
Blockchain for midmarket companies: Identifying use cases
Blockchain can help midmarket companies securely process transactions. The challenge is identifying where to apply the technology.
Engineering an Intelligent Enterprise
5 enterprise trends that will drive digital transformation
Over the next year, the traditional enterprise will become the intelligent enterprise – able to detect regulatory, technological, market and competitive challenges and proactively turn them into business successes or opportunities.
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How to manage IT risk without killing innovation
Success in managing the hidden risks of new initiatives will buy you credibility to invest further in innovation.
AI in the Workplace
How artificial intelligence will transform the role of IT in 2018
As IT teams face new challenges and old constraints in 2018, artificial intelligence has finally emerged as a practical solution for improving productivity and effectiveness while transforming the perception of IT from cost-center to innovator.Transformation Nation
CIOs reveal their artificial intelligence strategies
Global IT leaders from MITRE Corporation, Synchrony, Humana, and Agero describe AI implementations, risks, and opportunities.
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Spring 2018: Secrets of highly innovative CIOs
Forward-looking CIOs are not only modernizing legacy systems, but redefining how IT works. Here’s a look at how to shift from being an IT order-taker to a next-gen technology leader.
Practical AI, Data and Analytics Strategies
Enterprise CIOs should watch how AI and blockchain build the cannabis industry
The legal cannabis industry is proving to be fast moving and innovative. Its IT leaders have the challenge and the luxury to adopt new technologies, including AI and blockchain, without the limitations of legacy systems. Enterprise CIOs in industries of all kinds can learn a lot from watching how its done.
The Digital Enterprise
2 trends reshaping the future of IT support
We are in the early stages of a broader transformation in how enterprise organizations look at the role of support. In the near future, support will become much more automated, but will also become much more customer-facing.
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New AI tools make BI smarter — and more useful
Data science democratized: What used to take data scientists months to prepare may soon be put together in a few days by data-astute business users.Managing Innovation & Disruptive Technology
Navigating artificial intelligence strategy in your industry
Considering the impact of the artificial intelligence (AI) on your industry's business models, processes, products and services.Financial Innovation
Opposites attract – fintechs and incumbents
The banking industry is undergoing substantial change as customers demand digital services. To meet these evolving needs, banks are realizing the value of partnering with fintech firms to spark innovation. So, how can banks and fintech companies best work together? This article outlines opportunities for collaboration and why the future is bright for the fintech/finserv relationship.
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IT’s worst addictions (and how to cure them)
Are you a control freak? A data fiend? An infrastructure junkie? Your tech addictions may be bringing your company down. Here's how to go cold turkey.-
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