High-profile IT disasters are enforcing the dystopic visions and macro-pessimisms saturating the cultural consciousness. Only by steeling against perpetuating past IT sins and embracing possibility can we make something brighter.
Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, how digital retail innovations are evolving, the global search for talent, and the benefits of C-suite support.
CIO.com’s Stan Gibson speaks with IDC research manager Nadia Ballard, Boston Dynamics CIO Chad Wright, and Kumar Iyer, business technology senior leader at KeyBank, about industry clouds, why they’re emerging, and how they can help your organization.
At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview.
Despite pockets of implementation, low-code/no-code technologies aren’t mature enough to be widely popularized in CIO communities in Africa. But some entrepreneurs and companies have had enough success with them to stoke broader interest.
By adding startups to their portfolio of partners, IT leaders can jumpstart innovation and deliver digital solutions quickly — provided they know how to navigate the unique risks of working with upstarts.
The Israeli insurance company has transformed its customer experience for the least IT-literate segment of the population — the elderly. CIO Moshe Morgenstern shares lessons learned for those seeking to serve this growing market.
Brad Stone, CIO at global consultancy firm Booz Allen Hamilton, with strengths in defense, health, energy and international development, spoke at a recent Leading in Disruptive Times summit about key leadership methods to fuel success.
CTO Curt Garner fortified the fast-casual chain’s digital aspirations with an all-in push for the cloud, providing a foundation for innovations aimed at improving customer experience and restaurant operations.
Jeanine Charlton, SVP and chief technology and digital officer at Merchants Fleet, the fourth largest fleet management company in the US and Canada with nearly 60,000 vehicles, discusses how digital transformation serves as a vehicle for growth and innovation.
Building a culture of innovation doesn't happen by chance. It requires planning, commitment, and leadership effort. Here are seven tips on how to enhance your group's innovative spirit and its ability to gain an IT advantage.
As one of the oldest government agencies, the US Patent and Trademark Office takes the ‘for the people, by the people’ credo seriously in its day-to-day work, including AI and machine learning development.
IT leaders are not immune to infatuation with the promise of emerging tech. Here, CIOs share which technologies they believe are primed to underdeliver, offering advice on right-sizing expectations for each one.
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