Insights from data and machine learning algorithms can be invaluable, but mistakes can cost you reputation, revenue, or even lives. These high-profile analytics and AI blunders illustrate what can go wrong.
With attrition an increasingly challenging issue, companies are turning to chatbots and machine learning to augment HR strategies for gauging employee sentiment, identifying flight risks, and strengthening career support.
The energy giant’s dual-cloud transformation includes a data lake architecture that AI chief Dan Jeavons says is catalyzing business efficiencies and will prove key in cutting carbon emissions over time.
The future of work is remote, and the hybrid workforce is here to stay. But what exactly will this look like? In this episode of Future Enterprise, host Joe Pucciarelli of IDC speaks with Holly Muscolino, Research VP at IDC, and David Behen, VP and CIO of La-Z-Boy, about emergent trends in the post-COVID workplace.
The pharmacy chain is leveraging its cloud-first digital transformation to better serve its customers, thanks to a data foundation retooled for speedier analytics and the latest machine learning technologies.
Taking a people-centered approach to rolling out artificial intelligence initiatives is the key to success, experts say. Here’s how to ensure your AI efforts are ‘augmenting’ the value employees bring to their work.
The 62-year old Fortune 1000 manufacturing company is transforming into an energy technology solutions provider, with IT at the forefront. CIO Tim Dickson shares his thoughts on how data is creating new business opportunities and how reporting to the CEO elevates IT.
There you were — minding your own business — when 2020 came knocking. In light of the new economic reality caused by COVID, future-focused leadership has never been more important. Which is why IDC is pleased to bring you Future Enterprise, a new podcast for business and tech executives, aimed at helping you leverage technology to achieve innovative, disruptive, and productive business outcomes.
We all know data-driven intelligence is the new currency, and those who use it well can gain a competitive advantage. But in a sea of information, how do companies learn to pay attention to the right kind data, in the right way? In this episode, host Joe Pucciarelli is joined by Brad Clay, CIO of Lexmark, along with Dan Vesset, VP of Analytics and Information Management at IDC.
In this episode, Julie Ragland, Senior VP and CIO at Navistar Inc., and Al Gillen, group VP Software Development and Open Source at IDC, join host Joe Pucciarelli, IDC Group Vice-President, to talk about how emerging trends in digital innovation are affecting the growth of industries like truck and tractor manufacturing and distribution.
In this episode, host Joe Pucciarelli is joined by Nathan Rogers, CIO of SAIC, and IDC’s Program Vice President, Security and Trust, Frank Dickson. Together, they discuss the challenges and opportunities facing business leaders as they strive to safeguard critical data from threats both internal and external.
In the ranking of agenda items for CEOs, they used to sit at the bottom of the priority list — then came the COVID-19 pandemic. Today, connectivity programs are seen as one of the top three strategic elements for business leaders in the months and years ahead. And for good reason.
Which decisions can be left to AI and which ones still require humans? How is the role of middle management set to evolve in the years ahead? You’ll find the answers and much, much more, in this episode of Future Enterprise with host Joe Pucciarelli, Group Vice President and IT Executive Advisor at IDC.
In our high-tech world, the way you engage with your customers has become a crucial consideration and a potential competitive differentiator for any business. In this episode, hear how brands compete for loyalty based on the experience the customer receives, and why that battle will only get more competitive in the months and years ahead.
It seems like a simple concept. How do companies get products and services from one point to another as effectively as possible? In this episode, we unpack that seemingly innocent idea and unravel the complex web of logistics, processes, and interdependent industries that shape our world.
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