Innovation
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Augmented Reality and iPads Help Customers Visualize In-home Installation
An HVAC company is using iPads to show an image of what its heating and cooling unit will look like once installed in the consumer's homeFeature
What IT Leaders Can Learn From Hostage Negotiators
A leadership expert and former hostage negotiator says that business leaders who show that they care about employees will create a safe haven that fosters productivity and creativityFeature
How to Use a Moneyball Approach to Build a Better IT Team
The adage, 'all of the good ones are taken' also applies to IT hiring. If you're not Google or Apple and you can't offer tech giant perks, you can level the playing field and build a great development team by taking a page from Moneyball.News
The iPad Mini Puts Apple in a Pickle
The cost of the $329 iPad Mini will determine its future – and maybe Apple's, too. In the near term, the iPad Mini could have a big holiday season, but it will run the risk of cannibalizing regular iPad sales, according to one veteran tech analyst.News
iPad Mini: Expert Predictions and Challenges
An Apple iPad Mini isn't official yet, but one Apple expert says it will happen soon and will be very competitive in the 7-inch space … as long as the price is right.News
HP Impresses With Successes and Plans for a Turnaround
Hewlett-Packard is one year into a turnaround, led by CEO Meg Whitman, which could last for several more. This week she and other HP executives told financial analysts that the company knows what needs to be fixed and do, in fact, plan on fixing them. Such candid talk is refreshing these days, columnist Rob Enderle says.Apple Enterprise Now
An Apple Without Jobs Is Cooked
Steve Jobs' passion for perfection defined Apple. But a year after his death, a cautious Apple is putting the bottom line ahead of beautiful products.Feature
W3C Outlines Plan to Finalize HTML5
The Worldwide Web Consortium lays out its plans to finalize HTML5 and HTML 5.1 in in the 2014 and 2016, respectively. CIO.com outlines how the W3C will face the challenges ahead.How-To
CIO.com's Strategic Guide to Enterprise Social Networks
Download CIO.com's ebook for advice about how to set up an enterprise social network that your employees will actually use–and will produce quantifiable benefits for your business. This report identifies the critical success factors.Opinion
Are Patents the Secret to Competitive Advantage in IT?
CIO magazine editor in chief Maryfran Johnson weighs in on the importance of seeking patents for IT innovation when it comes to maintaining a competitive edge and driving new business.Feature
Companies Race to the Patent Office to Protect Their IT Breakthroughs
There's a patent gold rush under way as savvy companies seek to lock in the competitive advantage from their IT innovationsTip
How CX Helped AT&T Sell More iPhones and Otterboxes
To improve the shopping experience in AT&T's physical stores, CIO Thaddeus Arroyo watched videos of shoppers and used focus groups so changes were dictated by actual customer experience (CX)nFeature
How to Use Big Data to Stop Customer Churn
While still in its infancy, Big Data helps companies on the cutting edge of customer experience figure out why some customers leave and how to stop others before they do.News
IT Innovation and Education at Risk Without Government Support
Witnesses at a Senate Commerce Committee panel conveyed the role that continued federal support for R&D, tech innovation and improved STEM education play in the growth and health of the IT industry.Feature
Innovation Can Start Far From Home
A Dartmouth faculty member suggests that CIOs can get fresh ideas from emerging economies, but it requires a new way of thinkingFeature
Ten Questions to Ask Before Using a Startup
Using a little-known tech firm can produce big benefits, but it requires doing your homework.Feature
The Risks and Rewards of Using Startups
CIOs say that partnering with no-name vendors can lead to a big payoff (more innovation) or a total bust. Here's how to manage the relationship.News Analysis
Is Integration-as-a-Service the IT Model of the Future?
Shaun Daly, partner with outsourcing consultancy Sourcing Advisory Services, discusses how the third-party managed sourcing model–which he calls multi-sourcing Integration-as-a-Service–is poised to accelerate as the enterprise IT model of the future. He further explains what might drive adoption to this model as well as the pros and cons involved.Virtualization and Cloud Advisor
History, IT Innovation and the Pace of Change
A visit to the English countryside gave CIO.com columnist Bernard Golden the chance to see Roman ruins, a medieval church and a replica of the first supercomputer. It wasn't until he returned home and saw a driverless car on a California freeway that the scale of innovation he witnessed while sightseeing became clear.Opinion
How to Prepare for IT Service Delivery of the Future
IT's industrial revolution is here, and it's all about service. In the future, IT will focus on the customer, services and automation. To stay relevant and competitive, business leaders must embrace industrialized automation as a way to deliver customer outcomes faster, cheaper and at higher quality.Opinion
10 Key Questions to Assess Application Outsourcing Maturity
More companies are seeking external IT service providers to help them innovate and optimize. The key to outsourcing success only begins with selecting the right partner, there are 10 questions that should be asked in order to assess maturity and identify weaknesses before you commit.Social Media Matters
Why IT Innovation Needs to Be Fun
This week I posted a story that took a deeper look into Facebook's famous hackathons : how they're organized, how they've grown and the lessons they've learned.Feature
How IT Innovation and Mobility Empower Unilever
Rod Hefford, CIO for Global Customer Development and Supply Chain at Unilever, discusses they key goals of their Compass strategy, how IT is organized to drive innovation globally. Hefford also explains how mobility is empowering Unilever to respond to changing market conditions and customer needs, and is fostering a virtuous cycle of improvement.Feature
Inside Facebook's Hackathons: 5 Tips For Hosting Your Own
Facebook's all-night innovation sessions, which have produced features such as Timeline, Chat and the Like button, attract hundreds of employees. See what Facebook has learned from its hackathons and how those lessons can apply to your business.The Agile Business
Going social part II: Fight for the users
Apple Enterprise Now
Steve Jobs’ Humble Home
The late Steve Jobs' home was robbed this week, but one glance at his modest, and apparently easy to break into, house reminds us how little Jobs was caught up in the lifestyles of the rich and famous.How-To
Harnessing Change Is Second Key to Agile IT Governance
Small investments in 'skunkworks' projects that target a specific business metric can bring technology strategy into closer alignment with business strategy. This makes is easy for CIOs to build an IT culture that is adaptive to change and, in the process, gives your company something your competitors don't have.Feature
HBO's CIO Airs Strategies for IT Success and Developing Next-Gen IT Leaders
HBO CIO Michael Gabriel explains why it's imperative for CIOs to understand how their businesses and customers are changing. He also explains why professional development is critical to IT success and shares his views on how business, academia and government need to work together to build strong job growth and develop the next generation of IT leaders.Apple Enterprise Now
Olympic Gymnast McKayla Maroney Is Not Impressed with Apple
The image of a scowling McKayla Maroney is showing up everywhere.News
9 Unheralded Technology Innovations
Some of the indispensable technology that you use every day was so ahead of its time that it now goes largely unnoticed. Here the innovations that forever changed email, Web development, database management and other "givens" in today's tech finally get their due.How-To
Press the Blue Button for Improved Customer Service
The Blue Button began as a Department of Veterans Affairs initiative in response to an executive order but has grown into a driving force behind the patient-centered care movement. By placing people before software, the Blue Button offers lessons in customer-focused service for executives in all markets.Feature
How We Chose the 2012 CIO 100 Winners
CIO magazine's method for selecting this year's CIO 100 winnersNews
Your Complete Social Media Guide to the 2012 London Olympics
For around-the-clock and first-person Olympics coverage, Facebook, Twitter, YouTube, Google+ and others offer a fresh perspective. Here's where you can find real-time news on your favorite sports and athletes, photos from events, updates and videos.Opinion
3 Steps to Creating an Innovation-Friendly Workplace
Frank Wander, founder of the IT Excellence Institute and a former Fortune 250 CIO, shares his best practices for fostering innovation among your IT ranksHow-To
NASA's New Innovation Mission
This 2012 CIO 100 Award-winning strategy gets everyone in on space explorationCEO Letter
How to Succeed in Business: Award-Winning IT Innovation
IDG Enterprise CEO Michael Friendenberg finds that the 25th annual class of CIO 100 winners exemplify organizations that know how to succeed in business in even a challenging economic climateOpinion
How the 2012 CIO 100 Winners Fight Risk With Innovation
CIO magazine editor in chief Maryfran Johnson discusses some of this year's CIO 100 winners and how their projects protected companies against big risksFeature
2012 CIO 100: The Judges
Each of the 300-plus applications for the 2011 CIO 100 Awards was reviewed by two members of our judging panelFeature
Where Are the Women CIOs? Three Speak Out
The number of female CIOs in the U.S. continues to decline. To find out where the next generation will come from, CIO.com asks three well-respected women CIOs how more women can make it to the top of the IT ladder–and we asked what advice they have for aspiring women CIOs.Tip
How Businesses Can Get Consumers to Share Their Data
Consumers are increasingly aware of the value of their personal data to companies. But they're also willing to share so long as the information isn't too personal and they get something of value in exchange.Opinion
Forced Rankings Are Institutionalized Stupidity at Its Worst
A recent looked inside Microsoft's deeply flawed forced ranking policy has CIO.com columnist Rob Enderle thinking of ways to combat the practice (and its equally heinous partner, confirmation bias) and improve corporate decision-making processes.News
Government Officials Warn of Wireless Patent Wars
Senior members of Justice Department and FTC express alarm at spike in technology patent disputes where litigants seek import bans of hugely popular devices.News
10 Technologies That Changed Business Forever
The applications, devices and services that have changed the way we do business often started as small-scale alternatives to the status quo. Now we can't survive without them.Opinion
3 Things You Need to Know About Gartner Magic Quadrants
Despite heated debate surrounding the Gartner Magic Quadrants, the vendor community and IT leaders both continue to support the research. The Magic Quadrant is a useful tool, but to reap its greatest benefit, you need to use it with the full knowledge of the research process and the analysts behind. For more insight, CIO.com turned to Richard Stiennon, who literally wrote the book on the topic.Apple Enterprise Now
Apple Pays for iPad Trademark in China – Again
Apple just let a Chinese court wrestle $60 million for the iPad trademark in China, even though Apple had already bought the rights two years ago. Did Apple do the right thing?News
Google's Most Innovative Projects
Google unveiled two new products yesterday at its I/O developer conference: the Nexus 7 tablet and Project Glass. Here's a look at how some of Google's other famous projects got their start.CEO Letter
Are You Keeping Ahead of IT Industry Trends?
Social, mobile and other consumer technologies are inspiring venture capitalists to invest and changing the landscape of IT. Are you paying attention?News
New IBM Channel Chief: Partners Lead New Business Growth
IBM is promoting local, skilled solution providers to C-suite customers — and, increasingly, the midmarket — for quicker implementation, lower costs and stronger ROI. That's the mission of Big Blue's channel chief, a 32-year IBM veteran and former CIO responsible for global integration, as he reveals in an interview with CIO.com.News
Patent Reform Law Will Benefit Tech Sector
U.S. Patent and Trademark Office Director David Kappos says with the implementation of the America Invents Act well underway businesses in industries highly reliant on intellectual property, such as IT, can look forward to expedited reviews of their patent applications conducted by better-trained examiners.How-To
First Key to Agile IT Governance: Stakeholder Satisfaction
If a company's employees and customers are happy with its approach to tech, then its shareholders are likely to be happy, too. CIOs can take simple measures to make sure that all stakeholders appreciate their IT investments and understand how being tech savvy can improve brand perception.-
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