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Feature To meet today’s need for constant innovation, IT leaders must take a different approach to IT governance centered around flexibility and agility — without sacrificing stability and security. Feature The financial services company has overhauled its global payments atop public cloud and edge computing systems in pursuit of revenue growth in an API-driven, platform-fueled world. Feature Aware that diverse organizations drive better business outcomes, CIOs are reshaping IT cultures by seeking out and elevating more diversity in their IT teams. Feature Seeking to streamline the processes required to fully leverage machine learning and real-time data insights, Discover Financial Services has created a cloud-native data fabric that automates much of the work. Feature L’Oréal’s online sales soared during the pandemic, thanks to the promotional power of augmented reality technology, live-streaming services, and cloud software. IDG TECHtalk Voices Most AI projects do not make it to production due to a communications gap. MLOps can help close the gap. Feature The consumer credit reporting company is leveraging its data and data scientists to create new services for its customers. Feature The beauty company is well positioned for retail post-COVID thanks to an AR platform that lets consumers virtually ‘try on’ makeup and other products. Feature Forget the tech giants’ rosters of data science PhDs. As AI moves into the enterprise, blended teams with business skills become more important for driving business value. Managing Innovation & Disruptive Technology For innovation to be consequential, you must strike the right balance between incremental innovation and disruptive innovation. Here's how to get started. Movers and Shakers CIO Raghu Sagi and his team are creating a multitenant architecture to improve customer experiences and worker productivity across seven restaurant brands. Feature Artificial intelligence holds great business promise, but it takes more than a working model to create scalable, transformative change Feature CIOs are pushing for new approaches to innovation to meet the opportunities and challenges of a business landscape forever changed by the past year’s pandemic. IDG TECHtalk Voices The biggest challenges for AI-enabled care are delivering real-time insights into the clinical workflow and gaining acceptance from caregivers as well as patients. Innovative solutions continue to emerge. Feature Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff. Feature The sweet spot between business innovation and operational excellence is elusive, but IT’s pandemic response has provided new skills and strategies for solving an age-old IT conundrum. Feature AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer. Feature Natural language processing is a branch of AI that enables computers to understand, process, and generate language just as people do — and its use in business is rapidly growing. Feature Data analytics and AI are taking center stage in efforts to combat the fallout of climate change and environmental disasters across the globe. Feature The insurance and investment company is building an analytics platform and other solutions on an innovation continuum where learning from failure is a means to a better end. Feature The 2021 State of the CIO research confirmed CIOs’ pivotal role this past year, but can they live up to the high bar they’ve established for themselves? Feature Pressed by the need to fill skills gaps, organizations are turning to artificial intelligence to transform stagnant training approaches into continually evolving upskilling strategies. Managing Innovation & Disruptive Technology Your innovation program, and the role of the CINO, is too important to leave to chance. Make sure whoever holds the top innovation job has these essential qualities. Feature Implementing artificial intelligence at the edge can not only reduce latency and networking costs but also improve security and unlock the power of distributed intelligence. Feature To create and maintain an adaptable, dynamic organization that thrives in ever-changing conditions, IT leaders must encourage staff to continually acquire new skills and embrace new mindsets. Opinion For organizations looking to turn their AI investments into business value, understanding the technology's capabilities and limitations is key. Feature From RPA to AI, automation has become a key IT priority. Here’s what to look for in building a versatile team suited to automating processes across your enterprise. Feature With AI moving from pilots to production, enterprises must establish cross-departmental oversight strategies focused on data quality, compliance, ethics, and more. IDG TECHtalk Voices Survival in the digital age requires an emphasis on execution and speed, enabled by a DevOps approach across the business Feature From AI to serverless computing, these 10 disruptive technologies and trends are transforming the business landscape in the wake of the pandemic and beyond. Feature Business intelligence systems and strategies are being augmented with AI and machine learning to provide decision-making context and recommendations across the enterprise. Feature Things will never be the same. Here’s a look at what IT will look like as the COVID-19 threat recedes. Feature Instituting formal processes to embrace the learnings of small-scale AI efforts and promulgate them throughout the enterprise is essential to business transformation. Feature What will your worklife be like years from now? Today's work-from-home world has given us a glimpse of the future, as these five articles from CIO, Computerworld, CSO, InfoWorld, and Network World illustrate. Movers and Shakers Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success. Feature Facilitating the future of work and securing a hybrid working environment top the list of tough, pandemic-inflected issues IT leaders must navigate this year. IDG TECHtalk Voices In both the short term and the long term, and across back- and front-office applications, AI has the potential to add value to business workflows, augment employee capabilities, and harness the power of man and machine to improve customer experience. Movers and Shakers CIO Justin Kershaw describes what he looks for in his senior leaders and how the $114 billion agriculture company uses data from low-Earth orbit satellites and distributed ledger technology to bring transparency to the food supply chain. Opinion With the drumbeat for AI across all industries only getting louder, IT leaders must come to grips with the dark secrets of working with artificial intelligence to glean business insights. Feature Where did it all go wrong? Instead of achieving success, many new AI adopters are tripping into common pitfalls that derail the technology's benefits. Here's how to get back on track. IDG TECHtalk Voices How online trading platform Robinhood dealt with hyper-growth, Kubernetes, and getting the goals right Feature IT leaders from tech, insurance, and finance sectors share their strategic priorities for 2021. Self-service solutions, edge computing, analytics, and low-code development top CIOs’ roadmaps. IDG TECHtalk Voices When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence. Analysis After a year disrupted by a global pandemic, the next normal is starting to take shape. Here's a look at what's ahead for IT organizations. CDO at the Center COVID-19 is transforming the way the economy works, guaranteeing that our data needs will also change and grow. Here's what that means for CIOs in the year ahead. Movers and Shakers Rick Rioboli, EVP & CIO of Comcast, discusses the importance of moving toward a target architecture, his strategy for clean data, and how he assesses candidates for his IT leadership team. The Business of Data Looking in the recesses of your data silos can pay dividends for CIOs seeking to improve business processes and drive innovation. Feature Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value. Feature Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.
IDG TECHtalk Voices Cognitive technologies are being deployed to solve the world’s biggest challenges. AI-based bots are working side-by-side with humans to increase quality and efficiency. Here’s how enterprises can put cognitive AI to work in their organizations.