Innovation
Analysis
10 future trends and how CIOs can keep ahead in 2021
After a year disrupted by a global pandemic, the next normal is starting to take shape. Here's a look at what's ahead for IT organizations.
CDO at the Center
5 ways to take control of data in 2021
COVID-19 is transforming the way the economy works, guaranteeing that our data needs will also change and grow. Here's what that means for CIOs in the year ahead.
Movers and Shakers
How Comcast IT moved from order-taker to innovator
Rick Rioboli, EVP & CIO of Comcast, discusses the importance of moving toward a target architecture, his strategy for clean data, and how he assesses candidates for his IT leadership team.
The Business of Data
Tapping into dark data for efficiency, innovation, and income
Looking in the recesses of your data silos can pay dividends for CIOs seeking to improve business processes and drive innovation.
Feature
CIOs take the lead in pursuit of operational efficiencies
Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value.
Feature
4 promising AR/VR pilots in business
Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.
IDG TECHtalk Voices
Savvy enterprises can mimic success of cognitive AI in healthcare
Cognitive technologies are being deployed to solve the world’s biggest challenges. AI-based bots are working side-by-side with humans to increase quality and efficiency. Here’s how enterprises can put cognitive AI to work in their organizations.
Movers and Shakers
How empathy drives IT innovation at Thermo Fisher Scientific
CIO Ryan Snyder shares his insights on IT’s expanding role in product development and the future of the CIO role.
Feature
CIOs on the hook for governance as automation rises
With business leaders increasingly pushing for automation, CIOs must step up to help guide how and where such technologies should be deployed.
IDG TECHtalk Voices
3 ways for CIOs to improve their positioning with AI
Artificial intelligence is changing the pace at which CIOs can achieve an enviable position on their leadership teams
Feature
6 hidden risks of IT automation
Automation is increasingly seen as a key IT strategy for competitive advantage, but pitfalls await those who fail to heed precautions.
Managing Innovation & Disruptive Technology
9 best practices for better innovation
Following these steps for prioritizing ideas will help you seize the most promising opportunities.
Movers and Shakers
How JetBlue leverages digital technology for safer travel
The airline's technology chief, Eash Sundaram, explains how solutions originally introduced to enhance the customer experience are now helping ensure safety during the pandemic.
IDG TECHtalk Voices
When #WorkFromWork is the only way
For businesses where remote work isn’t an option, the focus is on creating and refining their own digital-transformation-in-place technologies
Feature
Fall 2020: Leading change
For today’s IT leaders, change management is more than technical, it’s about spearheading cultural transformation at every level of the business.
Feature
Secrets of successful digital innovation
The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.
Feature
AI center of excellence: A new engine for driving business transformation
AI centers of excellence can accelerate AI adoption — and organization-wide transformation — by consolidating talent, standardizing platforms, spreading successes across business lines, and uncovering new revenue models.
News
Salesforce to add Einstein Analytics AI to Tableau platform
Salesforce's Einstein Analytics offering will be rebranded as Tableau CRM and Einstein's AI and machine learning capabilities will be integrated with the Tableau platform in a push to democratize data science.
Feature
7 barriers to innovation worth breaking
Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.
IDG TECHtalk Voices
5 lessons when creating a ‘customer zero’ program
Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.
Feature
CIOs grapple with how to jumpstart innovation amid pandemic
IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.
News
Microsoft Ignite showcases first Project Cortex AI tool for SharePoint
Civil engineering firm Mott McDonald has been testing SharePoint Syntex, the first product to come out of Microsoft’s Project Cortex proving ground for AI-based content management tools.
Feature
AI gives IT an edge in improving customer experience
The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.
Feature
DreamWorks keeps production on track with AIOps
A combination of business continuity planning, predictive analytics, and a multi-tenant cloud architecture has allowed the animation studio to keep producing movies without missing a beat.
Movers and Shakers
Spinning up digital innovation at Warner Music Group
Ralph Munsen, CIO of Warner Music Group, discusses technology and business transformation at the global music company.
Feature
PG&E reduces wildfire risk with AI
The California utility is using high-resolution aerial photography and computer vision to identify high fire threat areas.
Feature
Emerging tech soothes pandemic-disrupted supply chains
Jaguar Land Rover and Colgate-Palmolive are among the many enterprises turning to machine learning software and other data-crunching tools to ensure supply can meet demand.Feature
The pandemic pivot: IT leaders innovate on the fly
Already accustomed to moving quickly, CIOs are testing and scrapping new solutions to accommodate customers. Their work could provide blueprints for future innovation.
Feature
The 7 most popular IT pilot projects today
The coronavirus pandemic has IT leaders shaking up IT priorities, with innovation pilots shifting to areas and technologies best suited to set up their organizations for near-term success.
Feature
5 machine learning success stories: An inside look
IT leaders share how they are using artificial intelligence and machine learning to generate business insights.
Feature
AI and machine learning: Powering the next-gen enterprise
IT leaders are already starting to reap the rewards promised by AI and machine learning — and a recent survey reveals half are considering greater investment as we hit economic headwinds.
Feature
The technology aboard the Mars rover Perseverance: An inside look
When it lands on the surface of Mars after a seventh-month journey, the newest rover will be powered by decades-old computing technology, early-stage machine learning, and a range of newer systems and software.Feature
NLP poised to revolutionize the enterprise
From powering customer-facing chatbots, to keeping track of contractual commitments, to making the most of meetings, natural language processing holds great potential to transform your business.
Feature
Secrets of successful business-IT co-creation
Great things happen when business and IT define and solve problems together. Here’s how to make the shift — and deliver results.
Feature
Healthcare analytics: 4 success stories
These four healthcare organizations are using analytics to drive better patient outcomes, streamline operations and cut costs.
Feature
HSBC banks on startup for AI guardrails during coronavirus crisis
The bank is using software from startup CognitiveScale to monitor its AI algorithms for bias, data drift, and other business risks, says Gavin Munroe, HSBC's global CIO of retail and wealth banking.
Feature
9 emerging job roles for the future of AI
Artificial intelligence is fast proving a business differentiator. Here are the key roles and skills you may soon need to fill for your AI A-team.
Feature
Preparing your organization for post-traumatic growth
Research shows that the vast majority of those who experience stress will also experience growth. Here's how to create space for both pain and gain in your organization.
Feature
Ellie Mae turns to AI for autonomous threat hunting
The mortgage processor is using threat intelligence, predictive analytics, and AI to proactively hunt advanced persistent threats like ransomware.Feature
Customers bank on BofA chatbot amid pandemic
Consumption of Bank of America’s Erica virtual assistant is soaring in the wake of the coronavirus outbreak, lending a helping hand to consumers concerned about their personal finances.
Feature
CIOs seek digital momentum coming out of crisis mode
CIOs who scrambled to support remote workforces during the COVID-19 pandemic are padding their digital operating models with practices and tools geared for digital transformation.
Feature
MWAA brings facial recognition to the airline boarding process
The Metropolitan Washington Airports Authority is enabling paperless boarding via a biometric identity management system that uses facial recognition technology — no boarding pass or passport required.
IDG TECHtalk Voices
Virtual environments: The universal equalizer for the workforce
Connecting people across geographies allows for different perspectives that generate new ideas and innovation. Could a virtual workplace be the answer to better business performance?
Movers and Shakers
How platform thinking drives innovation at Visteon
Raman Mehta, CIO, discusses the shift from traditional manufacturing to software engineering at one of the world’s largest cockpit electronics companies.
Feature
Where enterprise IT can really apply AI
Artificial intelligence is no magical solution but the technology has real-world uses in a variety of enterprise systems, especially around analytics and anomaly detection use cases.
Feature
6 ways to make IT operations more efficient
As CIOs head into uncertain economic times, operational efficiency again takes center stage. Here’s how to streamline IT operations and trim budget while still fueling business growth.Feature
At T-Mobile, AI plays supporting role for customer service reps
AI software assists T-Mobile call center representatives accommodating customers, an approach CIO Cody Sanford says is designed to reduce exposing customers to automated service.
Boardroom Bound
Seeking opportunity in crisis, boards uphold digital growth agendas
Determined to find opportunity in the COVID aftermath, boards are leaning in with more management support in addition to their usual strategic oversight. Navigating the post-pandemic world will amplify IT leadership in agility and innovation.-
vArmour Networks
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vArmour Networks
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vArmour Networks
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ServiceNow Inc
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