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Innovation

Machine learning helps Invisalign patients find their perfect smile
Feature

Machine learning helps Invisalign patients find their perfect smile

Align Technology’s mobile app helps Invisalign wearers stay on schedule, while machine learning and other features help lure prospective consumers to try the orthodontic device.
By Clint BoultonMay, 25 2020
How an IT department created a whole new tech company
Feature

How an IT department created a whole new tech company

Liberty Mutual IT developed an intelligent workplace platform to boost productivity and improve employee experience — and then it launched a startup
By Mary PrattMay, 22 2020
The business value of NLP: 5 success stories
Feature

The business value of NLP: 5 success stories

These five organizations are using natural language processing to better serve their customers, automate repetitive tasks, and streamline operations.
By Thor OlavsrudMay, 14 2020
Avery Dennison rolls out DICE, a digital business booster
Feature

Avery Dennison rolls out DICE, a digital business booster

Avery Dennison’s new digital business initiatives roll up cloud, AI, IoT and other technologies to the tune of more than $30 million in earnings. CIO Nicholas Colisto breaks down the company's model.
By Clint BoultonMay, 11 2020
IBM retrains Watson AI for IT operations
News

IBM retrains Watson AI for IT operations

IBM is relying on technology from its Red Hat acquisition to deploy a new AIOps tool and help it deliver new edge-of-cloud computing services to support 5G networks
By Peter SayerMay, 7 2020
12 tips for machine learning training
Feature

12 tips for machine learning training

To make the most of machine learning you have to train your models right. Here’s how to get reliable results from your data.
By Mary BranscombeMay, 6 2020
Is your business about to be disrupted by data?
The Business of Data

Is your business about to be disrupted by data?

The challenge of dealing with COVID-19 comes on top of recent trends in data-driven innovation and presents challenges and opportunities for companies across all sectors.
By Martin De SaullesMay, 1 2020
Bayer Crop Science leverages image analytics for precision agriculture
Feature

Bayer Crop Science leverages image analytics for precision agriculture

Images captured by drones and processed by artificial intelligence help Bayer Crop Science better serve its customers and develop crops that are more resistant to insects, disease, and storm damage.
By Thor OlavsrudApr, 30 2020
Coronavirus crisis spurs IT innovation
Feature

Coronavirus crisis spurs IT innovation

The coronavirus crisis sees CIOs accelerating their adoption of automation, analytics and new processes to cope with the pandemic’s disruptions and steer the enterprise forward in uncertain times.
By Clint BoultonApr, 30 2020
Predictive analytics unlocks factory capacity at Reynolds
Movers and Shakers

Predictive analytics unlocks factory capacity at Reynolds

Rita Fisher, CIO and SVP of Supply Chain, discusses her approach to digitizing plant operations at the global consumer products company.
By Martha HellerApr, 29 2020
Legal analytics: Accenture applies NLP to analyze contracts and liabilities
Feature

Legal analytics: Accenture applies NLP to analyze contracts and liabilities

To find specific information in a million-plus contracts, the global professional services company turned to natural language processing and AI, launching a legal analytics hub in the process.
By Thor OlavsrudApr, 21 2020
6 ways to optimize your innovation spend
Feature

6 ways to optimize your innovation spend

Innovation is key to organizational growth. Yet most companies shortchange innovation initiatives when it comes to IT budgeting. Here’s how to stretch your R&D dollars.
By Mary PrattApr, 21 2020
Managing Innovation & Disruptive Technology

Post COVID-19 business models: Finding the new normal

Pivots and process changes, yes. New normal? Not so fast.
By Nicholas D. EvansApr, 20 2020
How AI is transforming retail
The Digital CIO

How AI is transforming retail

Retailers looking to develop new customer experiences need to make artificial intelligence part of their digital transformation plans or risk falling further behind.
By Zeus KerravalaApr, 17 2020
IT automation shakes up the entry-level career path
Feature

IT automation shakes up the entry-level career path

The advent of IT automation — and the desire for more meaningful work — is transforming how CIOs think about internal talent pipelines and entry-level IT work.
By Sharon FlorentineApr, 17 2020
6 tips for innovating through a crisis
Feature

6 tips for innovating through a crisis

Whether innovating for survival or planning for a post-pandemic comeback, CIOs may find conditions ripe to challenge the status quo, remove barriers and make change
By Stacy CollettApr, 14 2020
Intelligent automation: The future of RPA
Feature

Intelligent automation: The future of RPA

RPA is great for streamlining tedious tasks, but the software takes on a new dimension when combined with AI and ML, say its top sellers, who are eager to usher in a new era of ‘hyperautomation.’
By Clint BoultonApr, 13 2020
4 ways CIOs can drive circular economy innovations
Accent Notes

4 ways CIOs can drive circular economy innovations

CIOs are well-positioned to take a leading role in creating new business value and bolstering competitive agility in the circular economy.
By Diana Bersohn and Jessica LongApr, 8 2020
5 hurdles to AI value — and how to overcome them
Feature

5 hurdles to AI value — and how to overcome them

AI experimentation is high, but deriving value from deployments is challenging, say experts from BCG and Gartner, who recommend IT-business collaborate as a solution.
By Clint BoultonApr, 2 2020
IT innovation takes flight at Embry-Riddle
Feature

IT innovation takes flight at Embry-Riddle

Innovation isn’t an end goal; it’s a means to creating a positive business impact. That won’t happen, at least not reliably, without taking a strategic approach.
By Martha RoundsMar, 27 2020
4 keys to sustaining innovation
Opinion

4 keys to sustaining innovation

Big-bang innovation projects capture the imagination, but many lack staying power. Here's how to build longevity into your innovation initiatives.
By Fariha Chaudry and Imran SayeedMar, 27 2020
What makes a great chatbot? Laser focus on customers
Feature

What makes a great chatbot? Laser focus on customers

Chatbot success hinges on the right NLP algorithms and regular upkeep, experts say. Here’s how to ensure your chatbot initiative pays off.
By Clint BoultonMar, 19 2020
Spring 2020: State of the CIO
Feature

Spring 2020: State of the CIO

CIOs’ expanding management and revenue-generation responsibilities are cementing their roles as business leaders. Traditional technologists need not apply.
By CIO staff and contributorsMar, 18 2020
Data ahead! How smart products are changing the traditional sales cycle
The Business of Data

Data ahead! How smart products are changing the traditional sales cycle

Smart and connected products are changing the traditional sales funnel and customer lifecycle and presenting new challenges and opportunities for CIOs.
By Martin De SaullesMar, 17 2020
At Port of Seattle, machine learning streamlines air cargo operations
Feature

At Port of Seattle, machine learning streamlines air cargo operations

The government agency's air cargo team at Seattle-Tacoma International Airport is using artificial intelligence and computer vision for object detection and cataloging to improve operational efficiency.
By Thor OlavsrudMar, 10 2020
Bank of America brings AI to equity capital markets
Feature

Bank of America brings AI to equity capital markets

Machine learning and artificial intelligence is helping Bank of America's bankers more accurately identify investors for IPOs.
By Thor OlavsrudMar, 2 2020
Why AI as a service is poised to take off
CDO at the Center

Why AI as a service is poised to take off

Like SaaS before it, AIaaS is a boon for businesses that want tap into the power of AI — without the time and expense of developing their own AI-based systems.
By Anna FrazzettoFeb, 27 2020
7 tips for vetting the business value of emerging tech
Feature

7 tips for vetting the business value of emerging tech

Will a promising new technology be truly transformative or destructively disruptive? Only due diligence will reveal the truth.
By John EdwardsFeb, 26 2020
5 data analytics success stories: An inside look
Feature

5 data analytics success stories: An inside look

Many CIOs are doubling down on their data analytics strategies to achieve business goals.
By Clint BoultonFeb, 25 2020
Winter 2020: Gender gapped
Feature

Winter 2020: Gender gapped

The tech sector has made strides attracting more women and inching closer to equal pay. But a glaring disconnect remains in how men and women view gender diversity progress in IT.
By CIO staff and contributorsFeb, 18 2020
Making sense of machine learning
The Industry Standard

Making sense of machine learning

Machine learning and AI enjoy superstar status, yet most people stumble over the basic concepts — let alone obscure algorithms
By Eric KnorrFeb, 17 2020
Feature

Catholic Relief Services leverages machine learning to fight hunger

Data collection and machine learning help CRS predict which households will face food scarcity within the next few months, allowing it to respond faster and more efficiently.
By Thor OlavsrudFeb, 17 2020
Oracle unleashes cloud-based data science platform
News

Oracle unleashes cloud-based data science platform

The database giant is leveraging assets from its acquisition of DataScience.com to deliver a new enterprise-grade, cloud-based data science platform focused on collaboration.
By Thor OlavsrudFeb, 12 2020
Eli Lilly AI automates adverse reaction reporting
Feature

Eli Lilly AI automates adverse reaction reporting

The 144-year-old pharmaceutical team built a platform that uses AI to process data about adverse events.
By Clint BoultonFeb, 10 2020
Security vs. innovation: IT's trickiest balancing act
Feature

Security vs. innovation: IT's trickiest balancing act

An innovative initiative is only as successful as it is secure. Here’s how CIOs are balancing risk-taking with risk aversion.
By Bob ViolinoFeb, 10 2020
Bayer uses digital twins to reshape business strategy
Feature

Bayer uses digital twins to reshape business strategy

Bayer Crop Science has created 'virtual factories' to provide dynamic digital representations of the equipment and processes for each of its nine North American corn seed manufacturing sites.
By Thor OlavsrudFeb, 6 2020
Verizon boosts customer service with NLP
Feature

Verizon boosts customer service with NLP

The telecom giant has reduced costs and improved customer service response times by leveraging natural language processing and deep learning to automatically process requests.
By Thor OlavsrudFeb, 4 2020
IBM blockchain automates contract labor processes
Feature

IBM blockchain automates contract labor processes

IBM has leveraged blockchain to resolve discrepancies in its contingent labor contracts. If its global rollout goes well, the tech could soon be available as an product for invoice reconciliation.
By Clint BoultonFeb, 3 2020
AI, automation emerge as critical tools for cybersecurity
IDG TECHtalk Voices

AI, automation emerge as critical tools for cybersecurity

Organizations find new ways to relieve some of the burden on security teams while shoring up defenses.
By Anne TaylorJan, 22 2020
20 IT resolutions for 2020
Feature

20 IT resolutions for 2020

The new decade finds technology changing faster than ever. IT leaders must balance a wide array of priorities in developing a strategic agenda that can keep up.
By Mary PrattJan, 14 2020
IBM quantum computing network adds new Fortune 100 explorers
News

IBM quantum computing network adds new Fortune 100 explorers

More businesses are experimenting with quantum computing via IBM’s Q Network, including Delta, Anthem, Goldman Sachs and Wells Fargo.
By Peter SayerJan, 9 2020
3 success factors for scaling AI
Accent Notes

3 success factors for scaling AI

To reap more benefits from artificial intelligence, executives need to evolve their use of the technology from a hot new trend to a seamless enabler.
By Diana BersohnJan, 7 2020
Black & Veatch calls on AI to automate field service
Feature

Black & Veatch calls on AI to automate field service

The $3.5 billion construction company is using artificial intelligence software to generate work orders, detect anomalies and predict machine failure on the fly, says former CIO Barbie Bigelow.
By Clint BoultonDec, 24 2019
Applying cognitive science to champion data-management adoption
The Next Generation of Health IT

Applying cognitive science to champion data-management adoption

Business relationship managers today have new techniques to make data management stickier. Mix it up for greater data-enablement adoption.
By Peter NicholDec, 23 2019
3 reasons to focus on the bright side of AI
CDO at the Center

3 reasons to focus on the bright side of AI

Despite the growing ubiquity of AI, many IT leaders still feel anxious about its risks and unsure of the opportunities. But today’s executive boards aren’t having it – they want to make AI a business priority.
By Anna FrazzettoDec, 19 2019
4 industries to watch for AI disruption
Serial Entrepreneur

4 industries to watch for AI disruption

In 2020 we will see the continued impact of AI and machine learning in new industries that will not only help to support businesses, but also consumers.
By Ben BlochDec, 18 2019
The one transformation goal CIO must prioritize in 2020
Driving Digital Transformation

The one transformation goal CIO must prioritize in 2020

Defining goals without acknowledging the need to transform often leads organizations to make iterative improvements to existing businesses without challenging themselves to consider disruptive opportunities and threats.
By Isaac SacolickDec, 17 2019
Merck prescribes AI for supply chain complexity
Feature

Merck prescribes AI for supply chain complexity

Pharmaceutical company Merck is using AI to manage an increasingly complex supply chain. Merck CIO Alessandro De Luca explains how its prescriptive supply chain system works.
By Clint BoultonDec, 17 2019
Top 5 strategic priorities for CIOs in 2020
Feature

Top 5 strategic priorities for CIOs in 2020

IT leaders from health-care, retail and tech sectors share their strategic priorities for 2020. Hint: Analytics, automation and cloud play big roles in CIOs’ roadmaps.
By Clint BoultonDec, 16 2019
Top-down strategy is dead – Long live the team of teams!
The Adaptive CIO

Top-down strategy is dead – Long live the team of teams!

How should CIOs construct their organizations to better enable the agility demanded by today’s pace of strategy and initiative change?
By Myles SuerDec, 10 2019
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