IDG
Interview
Click, ship, done: How a 150-year-old logistics company is delighting its customers
Global logistics firm DB Schenker’s CIO for the Indian subcontinent explains how the company is adopting new technologies.
Feature
Redefining the CIO role post-pandemic
A tumultuous two years have shifted expectations of what IT could and should deliver. Today, CIOs are taking stock and redrawing the boundaries around their role and responsibilities.
Feature
8 business concepts IT leaders should master
CIOs must master critical business concepts to fulfill their new mandate of being business partners with their leadership peers. Here are the latest business terms and notions impacting IT.
Feature
Reskilling IT for digital success in a tight talent market
IT leaders are upskilling IT staff in sought-after skills to support organizational transformations — and to improve employee retention. Here, CIOs share training strategies and lessons learned.
Feature
10 ways to recession-proof your IT career
With inflation and other global factors increasing the risk of recession, savvy IT pros are reconsidering their approaches to work to ensure career prospects in uncertain economic times.
Feature
7 hot IT outsourcing trends — and 7 going cold
The days of low-cost commodity outsourcing are over. Today’s IT organizations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.
Interview
European cloud project Gaia-X is stuck in the concept stage
The European cloud project Gaia-X launched in 2019 with great fanfare. However, for Volker Pfirsching, partner at Arthur D. Little, the project is so far more an idea than a concrete plan.
Feature
11 ways to kill your IT career (without knowing it)
In the fast-paced world of tech, complacency can be a career killer. So too can any number of hidden hazards that quietly put your career on shaky ground.
Feature
15 most misused buzzwords in IT
The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.
Feature
SAP at 50: The software group is at a crossroads
SAP made German software history, but the company is facing a number of new challenges. Now the young management team around CEO Christian Klein has to prove itself.
Feature
7 hot infrastructure and operations trends — and 7 going cold
When it comes to infrastructure and production systems, stability is king. And yet change persists, as organizations seek greater security and faster speeds — without sacrificing reliability.
Interview
South Africa’s Discovery drives customer loyalty via RPA, APIs
CIO Nadira Misthry explains how Discovery’s Vitality medical aids rewards programme is leveraging emerging technologies to improve customer experience, better integrate with partners, and update their systems.
Interview
How Toronto’s airport modernized its IT operations by changing the vendor relationship
GTAA CIO Martin Boyer moved away from the traditional order-taker relationship to give Wipro both execution autonomy and an incentive to be efficient.
Feature
How Australia’s Trade Ledger built its cloud-based software
Lending software-as-a-service provider Trade Ledger shares lessons learned in using a microservices architecture to build its cloud application.
Interview
Data analytics takes flight at Air Canada
Safety is the first and last priority for the airline, which has embarked on a data transformation to ensure safety data can be pushed everywhere it’s needed, in whatever form best suits its staff.
Interview
CIO profile: Archie Jackson on how building teams is like parenting
From his beginnings fault-finding with printers to his current role leading IT, security, and special projects at a consulting firm, Jackson’s focus has been staying connected with technology.
Interview
How Blackwoods handled its CIO’s health crisis in the midst of a digital transformation
CIO Claudio Salinas was diagnosed with blood cancer in the midst of both a major platform transformation effort and the scramble to adapt to the pandemic. Here’s how he and his team stayed on course at the Australian retailer.
Interview
How Sherif Sheta leads IT to keep Canada on life sciences’ cutting edge
Culture is key to IT success, says the CIO of the Toronto-based Centre for Commercialization of Regenerative Medicine (CCRM).
Interview
How Intuition CIO Kevin Sweeney juggles IT stability and need for change
Kevin Sweeney, CIO of Dublin-based, global e-learning and corporate knowledge-sharing company Intuition, shares tips and techniques for executives in charge of keeping information flowing smoothly across organizations in constant flux.
Feature
How Walmart’s Indian IT team used AI to predict customer preferences
Walmart Global Tech India developed applications to improve customer satisfaction and employee efficiency during the pandemic.
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