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The hard truth about business-IT alignment
Building effective IT 101: Forget what you’ve heard about aligning IT to the business. In the digital era, IT-business integration is the true key to organizational success.
AAA automates road service scheduling
AAA has deployed digital appointment scheduling for members of its roadside assistance service. Increased adoption of digital channels says it might be AAA’s best fix yet.
8 secrets of successful AI projects
Artificial intelligence holds great business promise, but it takes more than a working model to create scalable, transformative change
5 tips for leading IT through crisis
IT leaders from Signet Jewelers, Workday, Turtle & Hughes, and One Call share lessons learned for effective leadership during the COVID-19 pandemic.
Baylor goes back to basics to build ERP for the future
To support its ambition to become a top-tier research institution, Baylor University overhauled its ERP systems, a process that required getting back to the fundamentals of business-IT collaboration.
![Conceptual trend lines track + monitor data analytics [forecasting / future / what's next]](https://images.idgesg.net/images/article/2021/02/conceptual_trend_lines_data_tracking_monitoring_analytics_forecasting_future_whats_next_by_solarseven_gettyimages-1213574729_2400x1600-100877727-small.3x2.jpg){kind=tracking}
Real-time analytics: 7 tips for success
Fast and accurate insights are crucial in today’s data-driven world, making real-time analytics essential for many enterprises. Here’s how to get it right.
Zions’ digital PPP loan app pays off for pandemic-racked small businesses
Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic.
![A light bulb consists of a network of sparks. [ideas / innovation / creativity / transformation]](https://images.idgesg.net/images/article/2020/09/hand_holds_virtual_light_bulb_of_network_of_sparks_ideas_innovation_creativity_transformation_by_sutad_watthanakul_gettyimages-1007367156_2400x1600-100859288-small.3x2.jpg)
6 ways IT leaders are jumpstarting innovation post-COVID
CIOs are pushing for new approaches to innovation to meet the opportunities and challenges of a business landscape forever changed by the past year’s pandemic.
VMware tackles ESG with innovation
VMware has created an environmental, social, and governance (ESG) function within the Office of the CTO that is working closely with the company’s CIO to mitigate risk and drive innovation.
Making the leap from IT expert to IT leader
Transitioning to an IT leadership role takes new skills, self-awareness, and an eye for the business value of tech as you become a key point-person for business-IT collaboration.
‘Citizen developer’ success requires strong IT oversight
In the hands of business users, low-code and no-code tools can be powerful — and risky. Here’s how IT leaders are setting up guardrails to ensure projects don’t go off track.
4 strategies for retaining IT talent
Author and career development expert Bev Kaye shares her best advice for inspiring, motivating, and keeping top performers.
Are Oracle's cloud gains enough to make it a contender?
Oracle has wooed some key customers to its public cloud software, but can it differentiate itself from competing services offered by Amazon.com, Microsoft, and Google?
6 'crackpot' technologies that might transform IT
Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.
5 lessons BofA’s tech chief learned from the pandemic
Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofA’s tech and ops chief reflects on lessons learned over the past 15 months.
Innovation vs. operations: A critical balancing act IT must master
The sweet spot between business innovation and operational excellence is elusive, but IT’s pandemic response has provided new skills and strategies for solving an age-old IT conundrum.
The quest for end-to-end intelligent automation
AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.
4 tips to kickstart your agile practice
As we go from crisis to recovery in year two of COVID, it's time to reset your team's agile velocity. Here's how.
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