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At Mitel, kaizen proves key to streamlining business processes

Mitel CIO Jamshid Rezaei turned to the Japanese practice of kaizen prizing continuous improvement over wholesale change. Up next: leveraging AI, IoT as the future of cloud-based communications.

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IT Resume Makeover: Streamlining your executive resume

It’s every executive’s challenge: Condensing decades of experience and expertise onto a single resume page. Here’s how our resume expert helped streamline a CIO’s storied 25-year career.

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4 data analytics trends that will dominate 2019

Thinking of leveraging data analytics and data science as part of your digital transformation? An automated, back-to-basics approach and data-driven culture may be key.

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12 reasons why digital transformations fail

Lack of CEO sponsorship, talent deficiency, resistance to change — if you’ve encountered any of the following issues, you may want to rethink your digital transformation before it grinds to a halt.

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Do you know what your cloud use really costs?

As cloud services grow, there are more expenditures to track than ever. But understanding why you’re spending is as important as knowing what you’re spending in the cloud.

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Asurion reskills around cloud and DevOps for digital push

Asurion’s move to the cloud and DevOps consumption and development models necessitated a major reskilling effort by CIO Daniel Curling. Here’s how he did it.

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Cross-functional teams: A new strategy for business success

With business-IT collaboration key to digital transformation, forward-thinking IT leaders are breaking down silos to develop blended startup-like teams focused on key business initiatives.

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6 tips for facilitating ethical AI in the enterprise

As the clamor for so-called “ethical AI” nears its crescendo, consultants recommend steps for creating fair and balanced algorithms. Hint: There’s no magic bullet.

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HPE CEO Antonio Neri rearchitects for the future

A year and a quarter into his tenure as HPE’s CEO, Antonio Neri reflects on his company’s storied past and the very human challenge of refocusing a $29 billion enterprise.

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9 career lies IT pros tell themselves

Don’t get fooled into thinking your tech career is flourishing, just because you fall prey to your own rationalizations.

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How to create team building activities your IT department won’t hate

Team building is critical to establishing a winning culture. Here’s how several IT organizations are strengthening staff bonds both inside and outside work.

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7 reasons IT services deals fail – and how to resolve disputes

When IT services deals break down, it can cause extraordinary pain for both the customer and service provider. Here's how to fix broken deals and mend the customer-supplier relationship.

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How digital leaders tackle IT modernization

Companies with transformative digital strategies are well on their way to freeing themselves from the costly burden of legacy systems.

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DXC takes open badge approach to team-focused AI training

DXC is leveraging Open Badge Academy to help individuals and organizations gain cutting-edge skills with an emphasis on teamwork.

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Filling the digital transformation skills gap

Success in the digital era requires the right blend of business, IT and soft skills. IT leaders are rethinking their hiring and training strategies to truly transform.

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State Auto taps RPA to cut costs — and transform its workforce

The 95-year-old insurance provider is modernizing business processes with robotic process automation, freeing up staff to help improve customer experience.

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AI is poised to radically transform software development

New tools and cutting-edge projects show how machine learning and advanced analytics may soon revolutionize how software is designed, tested, and deployed.

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Death of a sales register: Decathlon mobilizes retail checkout

For its U.S. launch, France-based sporting goods company Decathlon replaced traditional checkout queues with iPhones, Apple Pay and RFID tags. Will it work? CIO Tony Leon is counting on it.

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