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Playing the "long game" of networking to earn a board seat

Landing your first board director role is often a multi-year effort. Be prepared to expand the diversity of your connections while building your breadth of business experience.

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Telltale signs of IT dysfunction — and how to fix it

Transformational success can be derailed by a dysfunctional IT culture, the roots of which often can be traced to silos, org structures and little desire or incentive to collaborate.

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10 hidden cloud gotchas to watch out for

The upsides of the cloud are well known. But IT leaders seeking to capitalize on cloud services should beware these cloud-specific issues that can impact your strategy — and the bottom line.

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Eli Lilly AI automates adverse reaction reporting

The 144-year-old pharmaceutical team built a platform that uses AI to process data about adverse events.

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Top IT spending priorities for 2020

From data analytics to cybersecurity to customer experience, here’s where CIOs will direct their IT budgets this year.

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Public cloud: Real-world examples of strategic success

The public cloud has gone mainstream, with companies leveraging it as a strategic tool for digital transformation. IT leaders lend advice on migrating to public cloud services to drive business agility and innovation.

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8 dark secrets of organizational change management

In the digital era, organizational change management is crucial to business success — far too crucial to be dogged by its misconceptions and false assumptions.

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4 lessons from the Hertz vs. Accenture IT disaster

A tremendous amount of information and specific insight can be gleaned by analyzing projects gone wrong. Here are four lessons IT leaders can apply to any outsourcing agreement.

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7 cloud cost management tips

As cloud budgets rocket skyward, a growing number of enterprises are looking for ways to cap costs. Check out these tips designed to bring cloud expenditures back to earth.

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Verizon boosts customer service with NLP

The telecom giant has reduced costs and improved customer service response times by leveraging natural language processing and deep learning to automatically process requests.

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6 hiring trends that are changing how IT talent is found

Struggling to fill roles? Here’s how improved employee experience, internal recruiting, and sophisticated use of AI are giving some companies an IT hiring edge.

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IBM blockchain automates contract labor processes

IBM has leveraged blockchain to resolve discrepancies in its contingent labor contracts. If its global rollout goes well, the tech could soon be available as an product for invoice reconciliation.

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6 tips for becoming a better mentor

Being a mentor can be a rewarding experience — not just for those you are advising. IT leaders offer insights on how to establish strong, productive mentoring relationships.

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Top 14 ITSM tools for 2020

Finding the right IT service management tool for your business needs can be challenging. Here’s a breakdown of 14 of the best and most popular ITSM services to help you decide.

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Predictive analytics help PPG customers prevent corrosion

The supplier of paints, coatings, and specialty materials has created a new analytics service to help its customers maximize the uptime and life expectancy of their industrial assets.

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7 digital transformation myths

A successful digital transformation can help you outpace competitive threats. But these conventional beliefs can cause your efforts to fall short.

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Women IT leaders bring fresh perspectives to corporate boards

Organizations with diverse corporate boards perform better, innovate more, and attract and retain better talent. Women IT leaders are ready and are heeding the call.

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Anheuser-Busch InBev brews data-driven transformation to lure talent

Brewing conglomerate AB InBev believes it has crafted a winning recipe to attract top Silicon Valley talent: decades of data and a commitment to emerging tech to help solve business challenges.

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