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7 ways IT can help cut friction from the customer experience

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CDO resumes: 4 tips for landing a chief data officer role

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Top career tips for aspiring CIOs

CIOs share hard-earned lessons and time-honored advice to those seeking top technology leadership roles.

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Reskilling helps Stanley future-proof its factories

Committed to forging 10 million ‘makers’ by 2030, Stanley Black & Decker is training up factory workers to work with robotics, AI, IoT and AR. Here’s how the power tools manufacturer is doing it.

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7 factors women look for in an IT employer — and how to address them

Trying to improve diversity in your hiring pipeline? Here’s what will make your organization attractive to women and other minorities.

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10 reasons IT leaders fail at innovation

Tech leaders have been given an innovation mandate, but many still struggle to build a robust innovation capability. What’s holding them back?

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The 22 best project management tools for business

Having the right set of tools to tackle analytics, requirements, change, and project progress will help project managers perform at their best.

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IT-business alignment in the digital age

The most effective IT models are tightly aligned with desired business outcomes. Getting there may require a new IT operating model.

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IT’s new ROI: Return on innovation

CIOs struggle to temper business expectations of 100 percent innovation success with the realities. Here’s how to foster a healthy innovation outlook.

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7 ways to spot and help overwhelmed IT staffers

When workloads go over the top, employee performance can sink. Identifying and supporting beleaguered staffers can help you boost productivity and stem turnover.

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Chipotle doubles digital sales with loyalty program

The quick-service chain remade its mobile app and loyalty reward experience, which helped boost digital sales by 88 percent. Here’s how CTO Curt Garner tackled the challenge.

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The chief data officer: The CIO’s newest ally

As organizations shift to data-driven strategies, the CDO role is rising. But to succeed as an entity, the CIO and CDO must work in concert — with clear delineations in responsibilities.

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4 promising AR/VR pilots in business

Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.

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Tips and tools for effective customer journey mapping

Customer journey maps are a popular tool to improve customer experience. Here’s how to get the most from them alongside techniques such as customer journey analytics.

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Sponsorship vs. mentorship: Which is best for your career?

While seemingly similar, mentorship and sponsorship offer distinct differences as workplace support and provide unique benefits for your career.

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5 ways IT still fails its business users

Mastering customer experience is the drumbeat of digital transformation today. But too often enterprises pursue that while neglecting employee experience to their peril.

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Data preparation tools: Your analytics strategy’s secret weapon

Data preparation is frequently cited as the leading roadblock to leveraging data within an organization. Getting the right tool for your organization can help you breakthrough.

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Hunter Douglas provides clear view of what S/4HANA switch takes

An ERP migration is always a slog, but how do you collapse 18 disparate systems into a single platform hosted in a private cloud? Very carefully, says Hunter Douglas CIO Steve Katsirubas.

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LinkedIn Talent Solutions: 10 tips for hiring your perfect match

Looking for the perfect candidate? LinkedIn Talent Solutions offers powerful tools and services for leveraging real-time data and machine learning to find your match.

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7 signs you’re being exploited at work — and what to do about it

All too often the reward for good work is more work. Here’s how to know when enough is enough and what you can do to better your situation.

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