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virtual eye / digital surveillance, privacy / artificial intelligence / machine learning

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Magellan Health goes cloud-first to modernize IT

Magellan Health CIO Srini Koushik is embracing SaaS for identity management and other functions as part of a digital transformation aimed at improving the way the company leverages data.

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The 9 new rules of IT leadership

Thanks to rapidly changing technology solutions and strategies, the old rules IT used to swear by are no longer relevant. Here's what has replaced them.

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Rethinking disaster recovery for the cloud

DR practices that were designed for in-house computing are out of sync with the cloud world. If you haven't already revised your DR plan for cloud computing, now's the time.

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7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity services are waning, as IT organizations seek stronger strategic partnerships with IT outsourcing providers in the era of digital transformation.

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10 machine learning success stories: An inside look

IT leaders share how they are using artificial intelligence and machine learning to generate business insights and new services. 

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The high returns of low-code development tools

By accelerating app delivery and reducing development workloads, low-code tools are emerging as a key strategy for supporting business transformation.

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Top 12 BI tools of 2019

It’s not always easy choosing a business intelligence tool to meet the needs of your enterprise. Here are 12 that could work for you.

virtual eye / digital surveillance, privacy / artificial intelligence / machine learning

3 ways Mastercard uses AI to fight fraud

Mastercard leans on cutting-edge AI tools to combat cybersecurity threats at a time when the world is moving toward digital payments facilitated by contextual commerce.

Exiting the computing business

10 signs top talent may soon leave

In a tight tech talent market, employee retention is key. These tell-tale signs that highly valued team members may be considering moving on will help you get in front of turnover before it’s too late.

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Inside Western Digital’s massive cloud ERP migration

A three-company merger has given Western Digital CIO Steve Phillpott a unique lens on moving ERP to the cloud. Here are his key takeaways.

automation

6 ways ITSM automation is changing business

Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.

data analytics

4 fundamentals of data analytics for digital transformation

Creating the full customer experience picture that is the hallmark of digital transformation calls for changes not only to how data is collected and stored, but how the teams responsible for this data work together.

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5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

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Measuring value in the digital age

How changing your mindset can help you make better technology investment decisions.

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Top 11 enterprise architecture tools for 2019

These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.

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What it takes to be a true transformational CIO

The CIO role has undergone significant change as organizations transition into digital enterprises. Here’s how to move beyond being an operational leader.

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The age of the citizen data scientist has arrived

Software tools are empowering business analysts to generate analytical models and insights without the help of software engineers and data-munging experts.

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Workday CIO on tackling SaaS debt and sprawl

Configure your software, don’t customize it — but make sure you have the skills available to do it well: That’s the advice of Workday CIO Diana McKenzie

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