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How an IT department created a whole new tech company

Liberty Mutual IT developed an intelligent workplace platform to boost productivity and improve employee experience — and then it launched a startup

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TIAA reduces client service complexity with digital twin

Onboarding new institutional clients to the non-profit financial services provider's Outsourced Services was a highly complex and manual task, but a digital twin powered by a graph database has helped automate and streamline the...

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Remote work tests CIOs' soft skills amid coronavirus crisis

From virtual office hours to Yam Jams and WFH Slack sessions, CIOs are doing everything they can to keep their teams connected during a pandemic that has driven them, physically, apart.

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Does digital transformation ever end?

The digital journey may be rife with timelines and launch dates, but the overall goal is much loftier: To develop an organization that is more responsive to change — not as an event but as an ongoing reality.

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Amid the pandemic, using trust to fight shadow IT

With most workers scattered at home and trying to come up with their own ad-hoc IT workarounds, there’s an easy way for IT shops to build trust: communicate.

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Kaiser Permanente streamlines operations with analytics

The healthcare consortium has reduced patient waiting times and the amount of time hospital leaders spend manually preparing data for operational activities with data analytics.

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5 tips for running a successful virtual meeting

Running an online meeting can be as easy as running an in-person meeting if you follow a few simple steps. Here are five tips for taking your meetings online without missing a beat.

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7 sure-fire ways to sour the business on analytics

True data value depends on business insights. Here’s how to ensure your analytics initiatives make sense to those who will benefit the most.

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CIOs reshape IT priorities in wake of COVID-19

Surfacing from crisis mode, CIOs find themselves redefining IT priorities, thanks to budgets in flux, a rising need to refine business processes, and new outlooks on the future of work.

Lynn Cox, senior vice president and network CIO, Verizon

Verizon calls on emerging tech to revamp work experience

Verizon’s network specialists no longer rely on tired technology to execute tasks, thanks to a unified digital platform comprising RPA, machine learning, chatbots and other leading-edge tools.

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5 tips for technology business management success

The TBM framework can help your organization better align IT spending with business goals, while reducing unnecessary costs. Here’s how to ensure a smooth transition when implementing the framework.

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The business value of NLP: 5 success stories

These five organizations are using natural language processing to better serve their customers, automate repetitive tasks, and streamline operations.

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5 tips for leading IT from home

Leadership is being redefined in quarantine as IT executives find themselves overseeing IT operations from home. Here’s how to lead your department from a distance.

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8 tips for driving digital strategy during COVID-19

The coronavirus crisis has upended operations as we knew them. To meet the challenge, CIOs must channel a lean startup mentality and rethink their approaches to managing IT.

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IT’s 10 biggest challenges amid COVID-19

The coronavirus pandemic has disrupted IT operations across nearly every industry. Here’s how IT leaders are rising to the challenges.

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The path forward: A COVID-19 offshore playbook

Offshore service providers are grappling with COVID-19’s impacts, limiting their ability to meet obligations. This playbook includes specific strategies to enhance your current position with offshore relationships.

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Inside Ventec’s IT ramp up to meet ventilator demand

Ventec Life Systems landed a monster ventilator contract, teamed up with GM to open a new factory, and suddenly needed an IT system to match.

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IoT analytics: Reaping value from IoT data

The internet of things may be your key to data-driven transformation. Here’s how to turn vast troves of real-time IoT data into big-time business value.

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