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Sysco modernizes IT and ERP for the cloud

Sysco CTO Wayne Shurts is refactoring ERP and other critical business applications and migrating them to Amazon Web Services. Here’s how he’s doing it.

data analytics

How to fix your sales forecasting process

A misleading sales forecast impacts all kinds of end-of-quarter decisions, and resources can be wildly misallocated. Running some reports in your CRM system can identify areas of the forecast that are at risk.

service / satisfaction

Digital first: How companies transform customer relationships

Companies are increasingly changing how they connect and serve by rolling out digital initiatives aimed at improving customer engagement and breaking down legacy barriers to new opportunities.

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What a successful AI team really looks like

Forget the tech giants’ rosters of data science PhDs. As AI moves into the enterprise, blended teams with business skills become more important for driving business value.

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Agile KPIs: How to measure agile success

Measuring success of agile efforts can be complex. The key is to emphasize value once you’ve established organizational trust.

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Caesars bets on automated parking system in digital transformation

Caesars CIO Les Ottolenghi facilitated the creation of PARCS, an automated parking system that leverages license plate recognition technology to help guests breeze in and out of facilities.

Digital Transformation / Spectrum of change in leaf colors against a background of circuits.

8 digital transformation mistakes (and how to fix them)

Anything from a lack of vision to a lack of skills can doom your digital transformation. Here’s how to remedy the common ills of a transformation gone wrong.

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7 IT projects primed for augmented reality and virtual reality

From training to data visualization, AR and VR are proving to be bona fide business enabling technologies. Here are areas to consider putting augmented reality and virtual reality to work.

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8 IT cost cutting mistakes you need to avoid

Eliminate the fat without trimming away the muscle. Sidestep these common blunders to lower costs safely and intelligently.

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The dark side of DevOps: Forewarned is forearmed

Ideal scenarios rarely play out in real life, and DevOps is no different. Learn how implementing this software development philosophy can flop—and how to avoid disaster.

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Developing data science skills in-house: Real-world lessons

Organizations are looking inward to fill data science needs, developing the culture, courses and programs necessary to deepen data analytics expertise.

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IT skills gap: Facts vs. fictions

With demand for top talent outpacing supply, organizations are scrambling for any edge. But any successful hiring strategy begins with a clear understanding of talent gap truths and FUD.

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Casual dining chains counter sagging sales with virtual assistants, AI

Dine Brands, which operates IHOP and Applebees, and TGI Fridays are turning to Google virtual assistant software and other artificial intelligence and machine learning tools to improve and personalize service for their customers.

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Asana review: Intelligent, adaptive project management

Asana’s work management and collaboration platform is an impressive tool that enables teams to significantly reduce the time they spend dealing with processes and task management.

Sanjay Brahmawar, CEO, Software AG
Q&A

Software AG’s new CEO urges CIOs to drive digital transformations

Sanjay Brahmawar discusses why digital transformation is a career-defining opportunity for CIOs and encourages IT leaders to experiment to stay ahead of the competition.

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The case for cooperative IT: How it works and who it's for

Both a technology model and a business model, cooperative IT brings companies together to share technology and resources. Where does such an approach pay off — and where should it be avoided?

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Diversity helps fuel Capital One’s digital journey

For Capital One, accelerating digital transformation starts with programs aimed at fostering greater diversity and inclusion.

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Why IT-business alignment still fails

With the push for digital transformation, relations between business and IT seemed to be improving, then they took a left turn. Here’s what’s worth addressing to improve alignment in your organization.

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