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The CIO’s return to the workplace playbook
IT executives will face unique challenges when employees begin returning to the workplace. Here are seven key questions every CIO must answer in devising their optimal plan.
Preparing your organization for post-traumatic growth
Research shows that the vast majority of those who experience stress will also experience growth. Here's how to create space for both pain and gain in your organization.
9 emerging job roles for the future of AI
Artificial intelligence is fast proving a business differentiator. Here are the key roles and skills you may soon need to fill for your AI A-team.
20 reasons why software projects fail
From outsized expectations to fundamental feature changes, software development projects get derailed — or declared failures — thanks to a variety of project management and technical factors.
Ellie Mae turns to AI for autonomous threat hunting
The mortgage processor is using threat intelligence, predictive analytics, and AI to proactively hunt advanced persistent threats like ransomware.
8 key IT lessons learned from the COVID-19 crisis
IT’s heroic response to the pandemic has highlighted the technologies, strategies and culture necessary to drive success going forward.
4 ways to run a leaner dev team
Covid-19 has brought many challenges for today's IT leaders, including continuing to drive new value without adding talent or increasing budget. Here's a new look at running lean.
Why data analytics initiatives still fail
Strong data analytics is a digital business imperative — and it all begins with data governance, the right strategy and an emphasis on data-conscious culture.
Customers bank on BofA chatbot amid pandemic
Consumption of Bank of America’s Erica virtual assistant is soaring in the wake of the coronavirus outbreak, lending a helping hand to consumers concerned about their personal finances.
CIOs seek digital momentum coming out of crisis mode
CIOs who scrambled to support remote workforces during the COVID-19 pandemic are padding their digital operating models with practices and tools geared for digital transformation.
MWAA brings facial recognition to the airline boarding process
The Metropolitan Washington Airports Authority is enabling paperless boarding via a biometric identity management system that uses facial recognition technology — no boarding pass or passport required.
11 steps to insourcing success
Thinking about insourcing currently outsourced IT work to cut costs or make good on a long-term strategic plan? Here’s how to do it right.
IT heroes of the COVID-19 pandemic
COVID-19 was a challenge for all IT pros — but some have gone the extra mile. Here are just a few who have stepped up, volunteered their tech chops, and repurposed their platforms for those in need.
Agile IT procurement in a post-COVID world
During the pandemic, organizations adopted transformational sourcing and procurement practices to drive savings, speed, and agility. They may never go back.
7 low-cost, high-impact IT initiatives you can launch today
Launching an impactful project doesn't have to break your budget. Here are seven performance-boosting initiatives to push your organization forward — even in lean times.
3 steps to developing a risk response advisory system
Much like DEFCON is used in the U.S. Armed Forces to react to changing threat levels, your enterprise needs its own PANDCON to deal with changing pandemic conditions. Here's how to get started.
Rethinking IT strategy post-COVID-19
After a herculean effort to enable remote work at scale, IT organizations are ramping up innovation efforts to address the challenges and create new opportunities for doing business in a post-pandemic world.
Taking the helm in a pandemic: Incoming Intermountain CIO prioritizes partnerships
Ryan Smith is set to join Intermountain Healthcare as CIO during a coronavirus crisis that has accelerated virtual care initiatives. Here’s how he landed — and is approaching — the role remotely.
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