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IT-as-a-business is dead. Long live BusOps

Thanks to digital transformation, technology is embedded in every business process and practice your company relies on. It’s time to take a tip from DevOps, and rethink the business-IT divide.

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6 tips for recruiting college IT talent

Don’t fear the FAANG: A targeted recruiting approach focused on establishing relationships and showing candidates their future can help any IT organization succeed on campus.

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IT Resume Makeover: Restructuring for the C-suite

In this resume makeover, Andrew Ysasi helps a candidate update his already-strong resume with better formatting and a more visually appealing design.

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At Amtrak, business-IT co-creation engineers CX success

Close collaboration between IT and marketing is helping Amtrak provide a more seamless omnichannel experience for passengers.

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The rise of the chief experience officer

As companies bear down on customer experience as a key differentiator, they are carving out a new CxO role. Are CIOs a natural fit for the new post? The answer is, it depends.

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The customer journey map: A new playbook CIOs must master

CIOs driving digital business strategy must master customer experience. That means working with marketing on a critical initiative: the customer journey map.

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The new core competencies IT must master

The technical skills that earned you a seat at the table won't earn you a voice at the table. A new set of skills is essential for high-level IT success.

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What is decision science? Transforming decision-making with data

Decision science is one of the most interesting areas of data science for businesses but it needs to be part of the data science ecosystem your organization builds.

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10 IT-business collaboration mistakes to avoid

Ignoring conflict, missing out on post-mortems, failing to prioritize trust — here’s what is holding you back when co-creating and collaborating with business colleagues. 

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Top 16 RPA tools today

Robotic process automation (RPA) can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer legacy systems.

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Merck proves 3D printing's transformative power

Merck's core IT infrastructure team took the lead in helping the business innovate by exploring the transformative power of 3D printing.

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The reverse pitch: Enlisting startups to hone innovation

Aflac, Bayer and Bosch are among a growing number of enterprises leveraging the ‘reverse pitch,’ in which companies pose business challenges they will pay winning startups to solve.

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Multi-cloud strategy: Pros, cons and tips

Flexibility and feature functionality are among CIOs’ reasons for embracing a multi-cloud strategy. Experts explain the pros and cons of multi-cloud strategy and offer tips to get there.

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To kick-start AI projects, think "minimum viable intelligence"

AI systems don't need to be perfect to be put into production. They just need to be better than humans.

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7 steps to stealth self-promotion and career advancement

Succeeding in the IT world without looking overly ambitious requires careful planning and commitments that extend beyond your current job's basic borders.

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Innovative CIOs strike back against digital disruption

CIOs from every industry are looking to outmaneuver startups by taking a page from the disruptor’s playbook to deliver innovative digital products and services.

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FedEx Cloud Dojo accelerates digital transformation

FedEx needed experts to build and operate a cloud platform. So CIO Rob Carter found a solution in the Cloud Dojo, a bootcamp for cloud-native engineers.

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6 strategies for avoiding cloud vendor lock-in

A credible threat of defection can help you leverage competitive pricing opportunities and escape long-term relationships gone bad.

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