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How-To

How to get a seat on the board: 10 tips for CIOs

CIOs serving on a range of non-profit and public boards offer some tips for IT leaders looking to navigate the process of seeking board seats.

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Advanced analytics gives health benefit company competitive edge

BlueCross BlueShield of Tennessee drills into data to help its partners better tackle budget pressures and member care by getting insights faster.

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8 technologies that will disrupt business in 2020

From artificial intelligence to augmented reality, these eight disruptive technologies and trends will begin driving how business gets done at forward-thinking organizations in the years to come.

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CIO resumes: 6 best practices and 7 strong examples

If you’re stuck on how to write your resume for a CIO position, here are six best practices from industry professionals — and real-world examples of winning CIO resumes.

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The ‘ride-along’: The transformational CIO’s secret weapon

Learning how employees operate is a critical task for CIOs, for whom the ‘ride-along’ has become essential in serving customers and generating revenue.

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Autodesk brings automation to its IT help desk

To handle demand for support from a growing workforce without adding helpdesk staff, CIO Prakash Kota has brought in a bot take over some of the busy-work.

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How to make open-plan offices more productive

Open offices aim to spur collaboration and innovation but often have exactly the opposite effect. Here’s how to harness their lost promise of productivity.

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Kaiser Permanente reduces patient mortality with predictive analytics

The managed care consortium's Advance Alert Monitor early warning system uses predictive analytics to identify patients at risk of deterioration within the next 12 hours.

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10 IT modernization mistakes to avoid

Modernizing IT takes more than just replacing old tech with newer models. It requires a nuanced strategy that considers business needs and objectives alongside technical capabilities.

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6 tips for ITIL implementation success

ITIL adoption requires more than software and tools. You need a bold strategy that aligns IT service with corporate goals and encourages employee and stakeholder buy-in.

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Summer 2019: Digital leaders level up

While some companies flirt with digital transformation, experimenting with one-off projects, others make it a key pillar of their enterprise business strategies. Read on to see how some 2019 CIO 100 award-winning organizations are...

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BofA taps ‘personas’ to ease employees into their roles

Bank of America launched Persona, a data-driven approach to provisioning the appropriate hardware and software to its workforce of 205,000.

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7 tips for leading remote IT teams successfully

Managing virtual work environments requires an assortment of real-world skills and tools. Here are the tactics that inspire creativity and productivity.

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10 tips for job hunting while you’re still employed

Looking for a new job while you’re employed has advantages but it also comes with risks. Here’s how to approach your job search — without getting cut.

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Eaton’s RPA center of excellence pays off at scale

Industrial manufacturer Eaton formed a center of excellence to test and implement RPA software and establish best practices for automation at scale.

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8 ways the cloud is more complex than you think

The cloud may spark automated push-button fantasies, but the reality of shifting to cloud services is quite a bit more complicated.

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Spotify this: How Zulily targets shoppers with hyper-personalized offers

The online retailer turns squads of developers, data scientists and product managers loose to build machine learning software and other critical business capabilities.

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Heeding the call: How (and why) to volunteer your IT skills

For IT leaders looking to give back, doing meaningful volunteer work offers something your day job may not: Becoming part of the solution. Here's how to give back by getting involved.

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IHG books big tech transformation

The operator of Holiday Inn Express and other hotel chains is facilitating a large-scale transformation that includes people, process and technology.

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6 reasons why AI projects fail

Data issues are among the chief reasons why AI projects fall short of expectations. But if you can learn from the mistakes and commit to the long term, your AI efforts are more likely to pay off.

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