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The age of the citizen data scientist has arrived

Software tools are empowering business analysts to generate analytical models and insights without the help of software engineers and data-munging experts.

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Workday CIO on tackling SaaS debt and sprawl

Configure your software, don’t customize it — but make sure you have the skills available to do it well: That’s the advice of Workday CIO Diana McKenzie

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Who’s succeeding with product-focused IT?

Many CIOs are facing the most challenging undertaking of their careers: shifting their IT organization’s focus from projects to products.

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5 enterprise cloud strategy trends for 2019

Multi-cloud strategies targeted at driving innovation, complemented by containers, Kubernetes and serverless computing, lead the cloud computing trends for 2019.

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Virtual healthcare gets real, as telehealth turns to AI

Intermountain Healthcare has expanded telehealth capabilities to create a virtual hospital. CIO Marc Probst says AI-based virtual assistants will also define the sector’s virtual future.

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How to establish a thriving IT innovation hub

Innovation and disruption are essential for business success. An in-house tech hub will help your enterprise meet both goals. Here's how to get started.

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8 jobs ripe for automation

From customer service to the warehouse, opportunities for automation abound. Where should savvy CIOs looking to boost productivity and cut costs turn first? We've got answers.

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Fall 2018: Delivering IT as a product

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

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6 soft skills IT needs to succeed in the digital era

When it comes to transformation, tech expertise goes only so far. IT leaders must look for and develop traits not traditionally required for technologists in order to succeed in the years ahead.

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IT budgeting mistakes to avoid

Rising costs can sneak up on you. Here’s how to prevent runaway technology spending before it hamstrings your IT operations.

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9 rules for working with headhunters and IT recruiters

Recruiters, executive search firms and employment agencies are all valuable tools in your job search arsenal. Here are nine tips for making the most of your relationship with them.

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8 things you need to know about rescinded job offers

It is rare for an employer to rescind a job offer, but it does happen. Here, two legal experts share what you need to know to reduce the risk that it will happen to you … and what to do if it does.

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8 secrets of successful AI projects

Artificial intelligence holds great business promise, but most organizations aren’t positioned to take advantage. Here’s how early adopters are transforming AI projects into business value.

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5 digital transformation trends for 2019

Expect companies to scale-back their Big Bang change rhetoric in favor of a more iterative approach to innovation, a shift to product management, and renewed efforts around operational efficiency.

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13 tips for grooming IT leaders

The ability to identify and train IT managers is a key factor in establishing productive IT teams. Here’s what to look for and how to hone leadership talent when promoting from within.

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TD Ameritrade banks on AI, VR

TD Ameritrade has struck forward-thinking deals with Amazon.com and Facebook on virtual assistants and virtual reality, respectively. Will these bets pay off?

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5 keys to reskilling IT for digital transformation

To truly transform, legacy staff must learn new skills in support of new technologies and business objectives. Here’s how to motivate and train for digital success.

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How (and why) to break up with your IT service provider

When plans change or performance is poor, it may be time to break off an outsourcing commitment. Here’s how to make the process as pain-free and productive as possible.

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Digital transformation’s dark secret

Much of what passes as digital transformation these days is more cosmetic than foundational. The root of true change is deeper than you think.

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How to develop an effective CRM strategy (and 7 signs you're not ready)

A CRM can give your company a strategic advantage – if, and only if, you tightly conceive and execute your CRM strategy. It’s not easy, but here’s how.

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