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Product-based IT makeover pays off at PVH

The parent company of Calvin Klein and Tommy Hilfiger shifted to agile in delivering an innovative digital assistant that increases sales and enhances the retail experience.

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How to build a next-generation IT workforce

With baby boomers on the way out and new generations ready to fill the void, companies are cross-pollinating expertise to fill the talent gap and modernize IT.

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What it takes to hire top data science talent

To attract data science talent, you need a sound data strategy and an established data-driven environment in which data scientists can have an impact and do meaningful work.

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The innovation agenda: 4 tips for creating your own disruption

It's no secret that large organizations are at risk of being disrupted by smaller, more nimble competitors. Transformation-minded CIOs should seize this opportunity and create conditions for innovation to thrive.

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Top 6 chatbot building platforms

Chatbots are fast becoming a business cornerstone for customer service efforts. Here are the key tools you can use to leverage AI to better serve your customers.

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Analytics success starts with a center of excellence

Data-driven organizations accelerate data transformation with an analytics COE.

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At State Street, design thinking drives digital strategy

Narratives form a key component of State Street’s design thinking strategy, which fuels the firm’s digital transformation.

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What is a customer journey map? A new playbook CIOs must master

CIOs driving digital business strategy must now master customer experience. That means working with marketing on a critical initiative: the customer journey map.

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What an IT career will look like in 5 years

Emerging technologies and shifting workplace demands are reshaping the IT career horizon. Here are the changes experts see unfolding for IT roles and how IT work gets done.

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3 ways to take charge of disruption

Technology leaders have an opportunity to be more influential and demonstrate the value and capabilities of their existing organizations. To do this, they’ll need to get disruptive.

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Leon County Florida saves lives by digitizing hurricane response

The county leveraged GIS technology and dashboards in innovative ways to gather and analyze response data during and after Hurricane Michael, saving lives.

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Humanizing the digital experience

As part of their digital transformation, leading organizations find unique ways to make customer interactions more meaningful, seamless, and faster.

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Free Course: Learn to easily estimate projects and products

In partnership with tech training provider Pluralsight, CIO.com is offering free, limited-time access to the course “Easily Estimate Projects and Products.”

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3 fundamentals for supercharging your data strategy

Modern enterprises are swimming in data. How can they turn that data into a business asset and win buy-in from the organization? It takes a bold strategy and attention to the fundamentals, experts say.

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7 signs you’re ready to hire a career coach — and 3 signs you’re not

If you are at a career crossroads, or have hit a wall, a career coach can help you maximize your potential — but only if you’re willing to put in the work.

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9 dark secrets of low-code software development

Low-code tools offer the promise of building apps in a snap, but when you look more closely at the platforms, outcomes, and processes, the reality of low code isn’t quite so simple.

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IT ROI: 10 tips for selling (and proving) the value of IT

The digital era has placed greater scrutiny on delivering business value — and changed the equation for establishing and evaluating an IT project’s return on investment.

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AI helps Land O' Lakes churn data into sales

The Fortune 500 dairy giant is leveraging data and artificial intelligence to optimize pricing, target sales, and forecast future demand.

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5 enterprise cloud strategy trends for 2019

Multi-cloud strategies are increasingly top of mind for innovation-seeking CIOs. Another growing trend: FinOps to manage cloud costs effectively.

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United goes digital to ease overbooked-flight aggravation

The airline's Volunteer Solicitation Program leverages automation, data analytics, and gamification to boost customer satisfaction when flights are overbooked.

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