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Jackson Health System taps data flows to improve care
Homegrown data-as-a-service platform helps one of the largest public health systems in the country better serve patients while cutting costs.
9 key metrics for IT success
Is your IT organization a business champion or a burden? Here's a look at the essential KPIs for gauging IT's business effectiveness, including digital transformation.
How virtual assistants are driving business value
Leading organizations are leveraging virtual assistants to streamline operations and better serve the needs of staff and customers alike.
Digital workplace strategy: 10 steps to greater agility, productivity
Your digital transformation is doomed unless you empower employees to succeed in the digital era. Here’s how to craft a workplace that boosts engagement and agility.
How university partnerships are priming tech talent pipelines
Companies are increasingly partnering with colleges and universities to help foster real-world digital skills — and get a head start on hiring for hard-to-fill tech roles.
Making the shift to product-based IT
Many organizations are shifting from project-based IT to product-based delivery. Here’s how they overcome common obstacles and drive success in concert with business stakeholders.
The digital future of healthcare
The healthcare industry is catching up to the digital revolution that has disrupted other sectors, as healthcare execs ramp up use of transformative tech to reshape patient care.
IT Resume Makeover: Showcasing skills for the private sector
In this IT resume makeover, Andrew Ysasi helps a candidate transform a more academic public sector CV into a private sector resume that pops.
![businessman swimming with sharks, reaching for a life preserver [disaster recovery]](https://images.idgesg.net/images/article/2018/02/disaster_recovery_crisis_survival_business_continuity_thinkstock_489002883-100749262-small.3x2.jpg)
IT manager’s survival guide: 11 ways to thrive in the years ahead
The rise of AI, the cloud, and shadow IT may make IT managers less essential than you think. Here’s how to adjust and remain invaluable to the business.
TBM success stories: Improving the value of IT
CIOs are turning to financial analytics to automate technology business management (TBM), a framework for aligning the value of IT services with the cost to produce them.
Data mining the stars: The virtualized telescope that transformed astronomy
More than 15TB of queryable data generated by the Sloan Digital Sky Survey is allowing astronomers to shave years off their research projects.
ITIL 4: ITSM gets agile
Launching in Q1 this year, ITIL 4 is a major overhaul of the popular ITSM framework that adds more clarity for businesses trying to automate, streamline and implement ITSM processes.
7 things IT should be automating
Automation can reap efficiencies, reduce errors, and free up staff for higher-value tasks — especially when undertaken as part of a companywide strategic effort. Here’s where to start.
Wyndham Hotels checks into the cloud
Modernizing core reservation and property management systems by moving to the cloud sets Wyndham up for more innovative franchisee and guest experience, says CIO Scott Strickland.
AI proves its value in improving customer experiences
Organizations are transforming artificial intelligence into business wins, thanks to initiatives aimed at improving customer outcomes.
How to create a culture of innovation
Companies are increasingly looking to IT to develop new products and services. Here’s how to transform your IT organization into an innovation engine.
![wireless network - internet of things edge [IoT] - edge computing](https://images.idgesg.net/images/article/2017/09/wireless_network_management_gears_iot_internet_of_things_edge_computing_thinkstock_685417850_3x2_1200x800-100736489-small.3x2.jpg)
How IoT can improve IT operations
From data center monitoring to connected kegerators, sensors, internet of things projects are inching their way into IT departments, reaping efficiencies, increasing security, and bringing teams together.
7 key IT investments for 2019 (and 3 going cold)
Technology investments are both soaring and falling as digital transformation grips enterprises of all types and sizes. Here's a look at 2019's likely tech hot and cold spots.
How Johnson & Johnson embraced agile to drive digital transformation
Johnson & Johnson CIO Stuart McGuigan, a veteran of several IT transformations, discusses the key factors of the health-care giant’s agile overhaul.
How Sonic Drive-In serves up mobile ordering
Sonic Drive-In has revamped its order-ahead and drive-through delivery capabilities to create a frictionless, personal experience for its customers.
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