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Why CIOs must get over their ‘millennial obsession’

Millennials comprise more than half the global workforce, but in this hyperconnected, mobile world, CIOs are better off managing staff by role-based personas than age ranges, experts say.

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Q&A

CIO Spotlight: James Rutt, Dana Foundation

An early adopter of cutting edge cloud security solutions, James Rutt led a full cloud transformation at Dana Foundation, long before it came in vogue in the enterprise.

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8 keys to a successful RPA implementation

Robotic process automation can reap efficiencies and free up staff time for higher-value tasks. Here’s how to do RPA right.

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7 steps to becoming a thought leader

Learn how to help your career, your organization and the IT community by sharing your expert knowledge with others.

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XaaS success: Proving the value of ‘everything as a service’

CIOs are consumerizing IT in new ways, including rolling out self-service analytics and proof-of-concept-as-a-service solutions. Welcome to the age of XaaS.

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How Verizon designs customer-valued chatbots

With AI fast becoming the new UI, Verizon is continually honing two customer-facing chatbots for everything from device troubleshooting to technician updates.

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CIO succession planning in the digital age

The gold rush for tech talent means CIOs must stack creative and deep leadership benches. Here, CIOs explain how they groom high potentials for C-suite roles.

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Q&A

CIO Spotlight: Martin de Martini, Y Soft Corporation

Among his top priorities this year: Providing customers with tools that will simplify their decision-making process and looking for opportunities to automate unnecessary human work.

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Carhartt’s digital transformation puts the customer first

Workwear retailer Carhartt launched its digital transformation by making its ecommerce platform more accessible, reliable, and customer-centric.

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7 tips for improving employee retention

Getting highly valued employees to ignore outside opportunities is a vital art in tight talent markets. Here are techniques and strategies for ensuring your employees stay.

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How AI will revolutionize DevOps

AI’s self-learning, prediction and automation capabilities will enable accelerated development of more resilient, feature-rich applications.

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Digital transformation in food processing? Think automated audits

Food processing is still a highly manual industry, but packaging company Sealed Air is helping its customers improve yield and reduce waste with automated audits.

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At GM, self-service analytics drives business results

The automotive giant built a predictive analytics platform to fuel insights across its many business lines, including the emerging market for autonomous vehicles.

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Why digital transformations are lagging

Executive confidence in digital transformations is waning, thanks to shaky leadership, IT-business disconnect and a failure to stoke true organizational change.

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6 secrets of revenue-generating CIOs

Business-minded CIOs are overhauling their strategies and workplace cultures to transform IT into a profit center.

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Q&A

CIO Spotlight: Joe Filippoli, Tabula Rasa HealthCare

With a non-traditional start to his career via the United States Navy, Joe Filippoli eventually found his true calling in healthcare IT.

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10 digital transformation success stories

CIOs at Nissan, Coats, Sprint and other enterprises are steering digital initiatives to drive business growth and drive operational efficiency. These digital transformation examples detail IT leaders’ strategies, implementations and...

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6 secrets for supercharging the IT help desk

Stop paying lip service to service when it comes to the IT help desk. These frontline workers have insights into system performance and user experience that can make your business run better.

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How to develop a PMO strategic plan

Developing a PMO strategic plan that ensures high alignment with business objectives is no light task. Here are the key steps to effectively launching your project management office’s strategic plan.

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The biggest issues CIOs face today

From security management to seeking out innovative technologies, CIOs are straddling operational and transformational roles to deliver new wins while keeping IT humming.

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