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Travelers’ Mojgan Lefebvre on the future of business innovation
Interview

Travelers’ Mojgan Lefebvre on the future of business innovation

How will agile teams that flourished in in-person settings adapt to new ways of working and continue to advance business innovation? CIO’s Maryfran Johnson sat down with Mojgan Lefebvre, executive vice president and chief technology and operations officer at Travelers, to discuss just that.
By CIO staffNov, 6 2021
Warner’s last mile on a long cloud journey
Feature

Warner’s last mile on a long cloud journey

For more than a decade, Warner Music Group has been orchestrating an all-in cloud transformation. Its adoption of networking as a service may be the final note.
By Paula RooneyNov, 5 2021
Getting the CIO-CFO relationship right
Feature

Getting the CIO-CFO relationship right

As IT’s stature has grown, so too has the importance of a strong CIO-CFO partnership. Executive pairs shed light on their collaborations and offer tips for success.
By Esther SheinNov, 3 2021
9 emerging innovations that could redefine IT
Feature

9 emerging innovations that could redefine IT

CIOs must keep an eye on the horizon. The following forward-thinking strategies and technologies are starting to gain traction and could impact the next decade of IT.
By Peter WaynerNov, 1 2021
The CIO Whisperers

5 questions with Whirlpool’s Danielle Brown

This trailblazing CIO shares the three keys to her success and why great leaders aren’t afraid to let go of control.
By Dan RobertsOct, 28 2021
CIOs to play key role in US cybersecurity strategy
Feature

CIOs to play key role in US cybersecurity strategy

Former US CISA director Chris Krebs outlined the intent of the Biden administration’s cybersecurity order — and stressed the importance of a robust response from CIOs across all sectors.
By Paula RooneyOct, 28 2021
Evaluating technical architecture: 11 key criteria and how to apply them
Opinion

Evaluating technical architecture: 11 key criteria and how to apply them

Building effective IT 101: Knowing what you have is a good first step. But knowing whether what you have is what you ought to have is a different matter.
By Bob LewisOct, 27 2021
Can’t find the IT skills you need? Take a closer look at your team
Developing IT Leaders

Can’t find the IT skills you need? Take a closer look at your team

Your IT employees likely possess skills and knowledge that are unused in their current roles and may make it easier for them to learn new skills. Together, these hidden and transferable skills provide a treasure trove of untapped IT talent.
By Eric P. BloomOct, 27 2021
5 ways to maximize the value of data analytics
Feature

5 ways to maximize the value of data analytics

The digital era has most organizations pursuing the fruits of data-driven strategies. But ensuring payoff is more nuanced than most think.
By Bob ViolinoOct, 26 2021
Popular IT advice every CIO should ignore
Feature

Popular IT advice every CIO should ignore

Everybody has an opinion. The problem is, some opinions simply aren’t worth listening to.
By John EdwardsOct, 25 2021
7 secrets of successful vendor negotiation
Feature

7 secrets of successful vendor negotiation

Negotiation skills are fast becoming a CIO imperative. Here’s how to turn a single, initial purchase into a mutually beneficial, long-term vendor partnership.
By John EdwardsOct, 20 2021
11 technologies for supporting the hybrid office
Feature

11 technologies for supporting the hybrid office

IT leaders are being charged with ensuring the success of new workplace strategies that blend in-person and remote collaboration. Here are the tools that can help.
By Peter WaynerOct, 14 2021
5 ways CIOs are redefining teamwork for a hybrid world
Feature

5 ways CIOs are redefining teamwork for a hybrid world

From smaller teams, to video tech that creates more equitable meetings, to a rebalanced brain trust in the office, CIOs are trying out new approaches to IT teamwork.
By Stacy CollettOct, 13 2021
Making the most of sentiment analysis
Feature

Making the most of sentiment analysis

Thanks to machine learning, companies can now begin to put the ability to determine the emotional value of communication to work. Here’s how organizations can capitalize.
By Maria KorolovOct, 7 2021
Mentorship: Tips for success
Feature

Mentorship: Tips for success

A mentoring relationship can be a very rewarding experience for everyone involved. IT leaders offer advice on how to get started and how to ensure your mentoring efforts pay off.
By Christina WoodOct, 6 2021
Upskilling the hybrid IT workforce
Feature

Upskilling the hybrid IT workforce

The new hybrid workplace paradigm has IT leaders rethinking how they conduct skills and leadership training.
By Esther SheinOct, 4 2021
5 questions with Dow’s Melanie Kalmar
The CIO Whisperers

5 questions with Dow’s Melanie Kalmar

Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.
By Dan RobertsSep, 30 2021
Top 11 agile tools for project management
Feature

Top 11 agile tools for project management

Keep your projects humming with these tools geared for teams committed to agile practices and workflows.
By Peter WaynerSep, 30 2021
7 tasks every IT leader should delegate
Feature

7 tasks every IT leader should delegate

CIOs have busy lives. So, one of the biggest talents every IT leader must acquire is the ability to know when to let go.
By John EdwardsSep, 29 2021
ADM takes process-oriented approach to IT modernization
Feature

ADM takes process-oriented approach to IT modernization

Food ingredients supplier Archer Daniels Midland is consolidating IT systems as part of a transformation that includes standardizing many of its business processes worldwide.
By Peter SayerSep, 28 2021
How to assemble a highly effective analytics team
Feature

How to assemble a highly effective analytics team

Data-driven success hinges on strong, diverse, cross-functional data teams. IT leaders offer tips on creating and maintaining teams tuned for delivering keen data insights.
By Bob ViolinoSep, 27 2021
How the right automation strategy can unlock data silos
CDO at the Center

How the right automation strategy can unlock data silos

Struggling to make sense of all the data your company creates? The right automation strategy may be your best bet to unlock silos and make data more useful.
By Anna FrazzettoSep, 23 2021
How to cultivate IT talent remotely
Feature

How to cultivate IT talent remotely

Identifying and growing IT talent in remote and hybrid workplaces is a big change for IT leaders, who must rely more on metrics, emotional intelligence, and new remote skills to elevate the best from their teams.
By Christina WoodSep, 22 2021
Toyota turns to AI to speed credit decisioning
Feature

Toyota turns to AI to speed credit decisioning

Toyota Financial Services’ Intelligent Financing Decision Engine leverages machine learning and massive data sets to accelerate credit decisioning and improve customer and dealer experience.
By Thor OlavsrudSep, 21 2021
10 key skills for a successful cloud strategy
Feature

10 key skills for a successful cloud strategy

Success in the cloud also means tweaking your skills mix. From architecture expertise to vender relationship management, here’s what your organization needs to make the most of the cloud.
By Mary PrattSep, 20 2021
10 Power BI mistakes to avoid
Feature

10 Power BI mistakes to avoid

Power BI is increasingly bringing the power of data to business users, but you may need more guardrails to get the most value from it. These are the most common things organizations get wrong.
By Mary BranscombeSep, 16 2021
5 questions with CIO-turned-CEO Ted Colbert
The CIO Whisperers

5 questions with CIO-turned-CEO Ted Colbert

The Boeing Global Services president and CEO shares the leadership wisdom he lives by and why it’s not IT’s job to give the business what it wants.
By Dan RobertsSep, 15 2021
Managing Innovation & Disruptive Technology

3 tips for combatting not-invented-here syndrome

Company culture and internal politics can block ideas at any time as they make their perilous journey from concept to value. These techniques will help you knock down those barriers to innovation.
By Nicholas D. EvansSep, 14 2021
How to win over your board of directors
Feature

How to win over your board of directors

A 15-minute board presentation can make or break a promising career. Leaders offer CIOs advice meeting board needs and expectations and winning their lasting support and respect.
By Stephanie OverbySep, 14 2021
10 impediments to IT innovation
Feature

10 impediments to IT innovation

From inefficient IT operations to an inability to upskill at pace, innovation is often undercut by ingrained organizational issues that IT leaders must change.
By Mary PrattSep, 13 2021
7 techniques to enhance your power to persuade
Developing IT Leaders

7 techniques to enhance your power to persuade

In the workplace, influence is the ability to move someone’s thinking, actions, or decisions in a way that advances your business objectives. These seven concepts and techniques will give your influence skills a boost.
By Eric P. BloomSep, 10 2021
Fidelity unlocks the power of data by transforming its pipeline
Feature

Fidelity unlocks the power of data by transforming its pipeline

Fidelity Investments is creating a “next-generation data pipeline” to make data available throughout the enterprise and its ecosystem.
By Thor OlavsrudSep, 10 2021
7 signs your IT training sucks
Feature

7 signs your IT training sucks

A skilled IT staff can mark the difference between proficient operations and failure. Beware the warning signs of training programs that won’t create the IT expertise needed for long-term success.
By John EdwardsSep, 8 2021
CIO transformation: From order-taker to changemaker
Feature

CIO transformation: From order-taker to changemaker

Looking to take a step up in your CIO career? IT leaders and executive advisors outline key strategies for earning a more prominent, impactful role.
By Mary PrattSep, 7 2021
Top 21 RPA tools today
Feature

Top 21 RPA tools today

Robotic process automation can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer legacy systems.
By Peter WaynerSep, 2 2021
7 IT metrics that matter most
Feature

7 IT metrics that matter most

As the number of IT metrics multiply, it’s important to zero in on the key indicators that offer at-a-glance insights on essential enterprise functions.
By John EdwardsSep, 1 2021
Public cloud: 4 success stories
Feature

Public cloud: 4 success stories

The public cloud has been a booster shot for digital transformation during the pandemic. IT leaders offer advice on driving efficiency and agility in the cloud.
By Clint BoultonAug, 31 2021
7 hot digital transformation trends — and 3 going cold
Feature

7 hot digital transformation trends — and 3 going cold

The pandemic has seen organizations doubling down on true transformation. Here’s how digital initiatives are reshaping technology strategies and revolutionizing how work gets done.
By Esther SheinAug, 30 2021
American Air Filter Europe unifies ERP under S/4HANA
Feature

American Air Filter Europe unifies ERP under S/4HANA

Data cleansing proves key to migrating a hodgepodge of ERP systems in 14 countries to a unified sales and warehouse strategy in SAP’s cloud.
By Peter SayerAug, 27 2021
The 3 IT processes CIOs need most
Opinion

The 3 IT processes CIOs need most

Building effective IT 101: Processes matter, but some matter more than others. Here’s where to put your skin in the game as an IT leader.
By Bob LewisAug, 25 2021
8 tips for improving customer experience
Feature

8 tips for improving customer experience

CX is the new IT imperative. Here’s how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.
By Mary PrattAug, 24 2021
Carhartt ups its sales prospects with AI
Feature

Carhartt ups its sales prospects with AI

The apparel company has developed an AI-driven tool that helps its go-to-market divisions take a coordinated data-driven approach to expanding their footprint in the marketplace.
By Thor OlavsrudAug, 24 2021
Ally and Microsoft partner on quantum computing
Feature

Ally and Microsoft partner on quantum computing

The all-digital bank has teamed up with Microsoft to explore the possibilities of quantum computing, an emerging technology for which talent is scarce and tools remain immature.
By Clint BoultonAug, 23 2021
IT navigates the ‘Great Resignation’
Feature

IT navigates the ‘Great Resignation’

With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.
By Beth StackpoleAug, 23 2021
Digital twins: 4 success stories
Feature

Digital twins: 4 success stories

These four companies are using digital twins to monitor operations, plan predictive maintenance, improve customer service, and optimize their supply chains.
By Thor OlavsrudAug, 18 2021
7 ways to rebuild a failed IT organization
Feature

7 ways to rebuild a failed IT organization

Your CIO predecessor had some unique ideas about IT leadership — most of them terrible. Now it’s your job to clean up the mess. Here’s what how to get IT back on track.
By John EdwardsAug, 17 2021
Brown-Forman ‘digital shelf’ provides top-flight e-commerce
Feature

Brown-Forman ‘digital shelf’ provides top-flight e-commerce

Amid pandemic shutdowns, the Jack Daniels purveyor doubled down on digital asset management to sell its spirits online, earning CIO Tim Nall a seat at the executive table.
By Clint BoultonAug, 16 2021
Customer experience: The new IT imperative
Feature

Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.
By Mary PrattAug, 16 2021
5 essential traits of elite business analysts
Feature

5 essential traits of elite business analysts

Learning to tell stories about data to colleagues across the organization is a must for this fast-growing career.
By Josh FruhlingerAug, 13 2021
Top 18 enterprise architecture tools for 2021
Feature

Top 18 enterprise architecture tools for 2021

These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.
By Peter WaynerAug, 12 2021
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