IDG
Interview
Travelers’ Mojgan Lefebvre on the future of business innovation
How will agile teams that flourished in in-person settings adapt to new ways of working and continue to advance business innovation? CIO’s Maryfran Johnson sat down with Mojgan Lefebvre, executive vice president and chief technology and operations officer at Travelers, to discuss just that.
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Warner’s last mile on a long cloud journey
For more than a decade, Warner Music Group has been orchestrating an all-in cloud transformation. Its adoption of networking as a service may be the final note.
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Getting the CIO-CFO relationship right
As IT’s stature has grown, so too has the importance of a strong CIO-CFO partnership. Executive pairs shed light on their collaborations and offer tips for success.
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9 emerging innovations that could redefine IT
CIOs must keep an eye on the horizon. The following forward-thinking strategies and technologies are starting to gain traction and could impact the next decade of IT.The CIO Whisperers
5 questions with Whirlpool’s Danielle Brown
This trailblazing CIO shares the three keys to her success and why great leaders aren’t afraid to let go of control.
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CIOs to play key role in US cybersecurity strategy
Former US CISA director Chris Krebs outlined the intent of the Biden administration’s cybersecurity order — and stressed the importance of a robust response from CIOs across all sectors.
Opinion
Evaluating technical architecture: 11 key criteria and how to apply them
Building effective IT 101: Knowing what you have is a good first step. But knowing whether what you have is what you ought to have is a different matter.
Developing IT Leaders
Can’t find the IT skills you need? Take a closer look at your team
Your IT employees likely possess skills and knowledge that are unused in their current roles and may make it easier for them to learn new skills. Together, these hidden and transferable skills provide a treasure trove of untapped IT talent.
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5 ways to maximize the value of data analytics
The digital era has most organizations pursuing the fruits of data-driven strategies. But ensuring payoff is more nuanced than most think.
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Popular IT advice every CIO should ignore
Everybody has an opinion. The problem is, some opinions simply aren’t worth listening to.
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7 secrets of successful vendor negotiation
Negotiation skills are fast becoming a CIO imperative. Here’s how to turn a single, initial purchase into a mutually beneficial, long-term vendor partnership.
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11 technologies for supporting the hybrid office
IT leaders are being charged with ensuring the success of new workplace strategies that blend in-person and remote collaboration. Here are the tools that can help.
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5 ways CIOs are redefining teamwork for a hybrid world
From smaller teams, to video tech that creates more equitable meetings, to a rebalanced brain trust in the office, CIOs are trying out new approaches to IT teamwork.
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Making the most of sentiment analysis
Thanks to machine learning, companies can now begin to put the ability to determine the emotional value of communication to work. Here’s how organizations can capitalize.
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Mentorship: Tips for success
A mentoring relationship can be a very rewarding experience for everyone involved. IT leaders offer advice on how to get started and how to ensure your mentoring efforts pay off.
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Upskilling the hybrid IT workforce
The new hybrid workplace paradigm has IT leaders rethinking how they conduct skills and leadership training.
The CIO Whisperers
5 questions with Dow’s Melanie Kalmar
Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.
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Top 11 agile tools for project management
Keep your projects humming with these tools geared for teams committed to agile practices and workflows.
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7 tasks every IT leader should delegate
CIOs have busy lives. So, one of the biggest talents every IT leader must acquire is the ability to know when to let go.
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ADM takes process-oriented approach to IT modernization
Food ingredients supplier Archer Daniels Midland is consolidating IT systems as part of a transformation that includes standardizing many of its business processes worldwide.
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How to assemble a highly effective analytics team
Data-driven success hinges on strong, diverse, cross-functional data teams. IT leaders offer tips on creating and maintaining teams tuned for delivering keen data insights.
CDO at the Center
How the right automation strategy can unlock data silos
Struggling to make sense of all the data your company creates? The right automation strategy may be your best bet to unlock silos and make data more useful.
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How to cultivate IT talent remotely
Identifying and growing IT talent in remote and hybrid workplaces is a big change for IT leaders, who must rely more on metrics, emotional intelligence, and new remote skills to elevate the best from their teams.
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Toyota turns to AI to speed credit decisioning
Toyota Financial Services’ Intelligent Financing Decision Engine leverages machine learning and massive data sets to accelerate credit decisioning and improve customer and dealer experience.
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10 key skills for a successful cloud strategy
Success in the cloud also means tweaking your skills mix. From architecture expertise to vender relationship management, here’s what your organization needs to make the most of the cloud.
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10 Power BI mistakes to avoid
Power BI is increasingly bringing the power of data to business users, but you may need more guardrails to get the most value from it. These are the most common things organizations get wrong.
The CIO Whisperers
5 questions with CIO-turned-CEO Ted Colbert
The Boeing Global Services president and CEO shares the leadership wisdom he lives by and why it’s not IT’s job to give the business what it wants.Managing Innovation & Disruptive Technology
3 tips for combatting not-invented-here syndrome
Company culture and internal politics can block ideas at any time as they make their perilous journey from concept to value. These techniques will help you knock down those barriers to innovation.
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How to win over your board of directors
A 15-minute board presentation can make or break a promising career. Leaders offer CIOs advice meeting board needs and expectations and winning their lasting support and respect.
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10 impediments to IT innovation
From inefficient IT operations to an inability to upskill at pace, innovation is often undercut by ingrained organizational issues that IT leaders must change.
Developing IT Leaders
7 techniques to enhance your power to persuade
In the workplace, influence is the ability to move someone’s thinking, actions, or decisions in a way that advances your business objectives. These seven concepts and techniques will give your influence skills a boost.
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Fidelity unlocks the power of data by transforming its pipeline
Fidelity Investments is creating a “next-generation data pipeline” to make data available throughout the enterprise and its ecosystem.
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7 signs your IT training sucks
A skilled IT staff can mark the difference between proficient operations and failure. Beware the warning signs of training programs that won’t create the IT expertise needed for long-term success.
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CIO transformation: From order-taker to changemaker
Looking to take a step up in your CIO career? IT leaders and executive advisors outline key strategies for earning a more prominent, impactful role.
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Top 21 RPA tools today
Robotic process automation can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer legacy systems.
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7 IT metrics that matter most
As the number of IT metrics multiply, it’s important to zero in on the key indicators that offer at-a-glance insights on essential enterprise functions.
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Public cloud: 4 success stories
The public cloud has been a booster shot for digital transformation during the pandemic. IT leaders offer advice on driving efficiency and agility in the cloud.
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7 hot digital transformation trends — and 3 going cold
The pandemic has seen organizations doubling down on true transformation. Here’s how digital initiatives are reshaping technology strategies and revolutionizing how work gets done.
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American Air Filter Europe unifies ERP under S/4HANA
Data cleansing proves key to migrating a hodgepodge of ERP systems in 14 countries to a unified sales and warehouse strategy in SAP’s cloud.
Opinion
The 3 IT processes CIOs need most
Building effective IT 101: Processes matter, but some matter more than others. Here’s where to put your skin in the game as an IT leader.
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8 tips for improving customer experience
CX is the new IT imperative. Here’s how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.
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Carhartt ups its sales prospects with AI
The apparel company has developed an AI-driven tool that helps its go-to-market divisions take a coordinated data-driven approach to expanding their footprint in the marketplace.
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Ally and Microsoft partner on quantum computing
The all-digital bank has teamed up with Microsoft to explore the possibilities of quantum computing, an emerging technology for which talent is scarce and tools remain immature.
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IT navigates the ‘Great Resignation’
With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.
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Digital twins: 4 success stories
These four companies are using digital twins to monitor operations, plan predictive maintenance, improve customer service, and optimize their supply chains.
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7 ways to rebuild a failed IT organization
Your CIO predecessor had some unique ideas about IT leadership — most of them terrible. Now it’s your job to clean up the mess. Here’s what how to get IT back on track.
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Brown-Forman ‘digital shelf’ provides top-flight e-commerce
Amid pandemic shutdowns, the Jack Daniels purveyor doubled down on digital asset management to sell its spirits online, earning CIO Tim Nall a seat at the executive table.
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Customer experience: The new IT imperative
CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.
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5 essential traits of elite business analysts
Learning to tell stories about data to colleagues across the organization is a must for this fast-growing career.
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Top 18 enterprise architecture tools for 2021
These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.
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