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Feature CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does. Feature Amid pandemic shutdowns, the Jack Daniels purveyor doubled down on digital asset management to sell its spirits online, earning CIO Tim Nall a seat at the executive table. Feature Learning to tell stories about data to colleagues across the organization is a must for this fast-growing career. Feature These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation. Feature BI has undergone significant transformation in recent years, retrenching its importance in the enterprise, thanks to the added benefits of AI, machine learning, NLP, and the cloud. Feature With the COVID-19 pandemic as a catalyst, the pharmaceutical company has accelerated its digital transformation to manage its operations and supply chain more effectively. Developing IT Leaders IT pros at the top of their careers as individual contributors are often faced with few career choices: Go into management or stay where they are. Establishing an IT Technical Fellow career track can change that, providing a new way to recognize and retain top talent. Feature The logistics titan has created a business intelligence platform that uses advanced analytics and machine learning to support forecasting, operations visibility, optimization, and reporting. Feature Walmart, Ally Financial, and Raytheon are among the wide range of companies that have moved rapidly to build out new digital services to accommodate customer preferences. The Business of Data A treasure trove of free information assets is dispersed across public and private institutions. Here's how can you use that data to drive business success. Feature The promise of technology advancements and digital transformation has helped CEOs finally recognize what the best CIOs have known all along: IT is the business. Is your talent strategy keeping pace? Feature From establishing tech incubators to providing STEM education grants, companies are developing deep ties to tech talent at local universities while facilitating key IT skills development. Feature The quick-service chain rolls out AI-assisted call center software to help humans focus more on making and delivering its pizzas. Feature Are your department managers reaching their full potential? Here’s how to gain relevant insights into their performance — and to ensure necessary adjustments are made. Feature Shadow IT no more: CIOs are increasingly welcoming technologies built or bought by business lines, while providing governance and vendor management support. CIO Executive Council POV In the rush to deliver new digital solutions, companies often ignore the needs and requirements of development infrastructures and cut corners in devops processes, resulting in missed problems and costly fixes down the road. Feature The talent gap is the No. 1 impediment to AI success. Salesforce.com’s multipronged approach can provide IT leaders with a playbook for finding and upskilling talent where they may not have thought to look. Feature Diverse teams deliver better results. Here’s how companies are reevaluating their hiring strategies to ensure they’re reaching qualified candidates outside traditional hiring avenues. Developing IT Leaders Active participation in IT industry associations is key to accelerating leadership growth. Here's how to reap the benefits now and throughout your career. Opinion Dragging legacy apps into the modern era is a key pillar of digital strategies today. It’s also harder, more costly, and less rewarding than you might think. Feature From offering meaningful work to embracing hybrid environments, CIOs whose organizations have established virtuous IT recruiting cycles share tips on how to consistently attract IT talent. Feature The railcar pooling company learned the importance of knowledge management when it replaced an on-premises SAP system with Oracle in the cloud. Feature Honeywell CDTO Sheila Jordan is taking a ‘holistic and horizontal’ approach to digital transformation, eschewing business-led IT in favor of guardrails and governance as she shifts to an insourcing model. Building IT Relationships Knowing what vendors will say "no" to can be a powerful tool in your negotiation arsenal. Feature To eliminate data silos and achieve more business value from the terabytes generated every week, Lexmark established a single, end-to-end source of data truth. Here’s what it took to get there. Feature Infrastructure monitoring tools injected with artificial intelligence and machine learning algorithms can anticipate and analyze events and alerts, keeping your enterprise stack humming. Feature When an IT team member begins behaving poorly, performance and productivity will likely suffer. Here’s how to detect and eradicate destructive attitudes before they take root. Feature The operator of Calvin Klein and Tommy Hilfiger brands jumpstarted ecommerce sales by prioritizing ship-from-store capabilities and mobile website conversion. Feature The telecom’s CTO, Jeremy Legg, lends advice to IT leaders executing digital transformation at scale. The skinny? Business and IT alignment are critical. CDO at the Center Advanced data analytics is transforming the way companies make decisions and respond to market changes. Here's what that means for CIOs looking to build internal dataops teams. Feature Coaching can yield far-reaching benefits for your IT leadership career. IT execs share tips on how to make the most of an experience that will reshape how you work and lead. Feature COVID-19 has greatly affected the future of work and how teams collaborate to get projects done, resulting in significant changes in the skills and strategies necessary to succeed as a project manager. Feature To meet today’s need for constant innovation, IT leaders must take a different approach to IT governance centered around flexibility and agility — without sacrificing stability and security. Feature When the work gets stressful, it’s easy to fall prey to quick management fixes that can harden into habits that do more harm than good. Feature The financial services company has overhauled its global payments atop public cloud and edge computing systems in pursuit of revenue growth in an API-driven, platform-fueled world. Feature Data governance is becoming a key strategic initiative. Here’s how to ensure critical data assets are reliable, secure, and available for your business. Feature Aware that diverse organizations drive better business outcomes, CIOs are reshaping IT cultures by seeking out and elevating more diversity in their IT teams. Opinion Building effective IT 101: Want to design and implement effective IT processes? You must establish these four fundamentals before you can even begin. Feature Letting customers choose whether to buy their tires on site, online, or on the phone means consolidating multiple databases. Feature These four companies are using predictive analytics to make their services more efficient, optimize maintenance, find potential threats, and even save lives. Feature Seeking to streamline the processes required to fully leverage machine learning and real-time data insights, Discover Financial Services has created a cloud-native data fabric that automates much of the work. Developing IT Leaders Today’s hybrid workplace is being driven entirely by management decision—and everyone has an opinion on how it should be done. Here are 10 steps to prepare for leading in this new and evolving reality. Feature IBM’s Tech Re-Entry Program helps bridge the gap for adults who have taken time away from the tech industry and are interested in getting back into an IT career. Feature L’Oréal’s online sales soared during the pandemic, thanks to the promotional power of augmented reality technology, live-streaming services, and cloud software. Opinion The cloud has increasingly become a cornerstone of IT strategies across every industry, providing enterprises with agility and scale. But in every dark corner, hidden risks and imbalances await. Feature The consumer credit reporting company is leveraging its data and data scientists to create new services for its customers. Feature In the battle for IT talent, victory goes to the bold and ingenious. Here’s how to ensure your organization outmaneuvers the competition’s hiring efforts. Feature Data science may be the hottest tool for solving business problems, but flawed projects can cause significant damage, leading decision-makers astray. Feature With technology ever more critical to enterprise success and survival, IT leaders are taking a larger, more strategic role in assessing business challenges and opportunities.
Feature Walmart, Bed Bath & Beyond, and others are steering digital initiatives to drive growth and efficiency. These real-world transformation examples detail IT leaders’ strategies and implementations.