IDG
CIO Executive Council POV
How CareSource ditched its data silos
Taking a 'data fabric' approach in its shift from data silos to real-time access, the non-profit managed healthcare plan provider futureproofed its data platform, providing increased agility, interoperability, and accessibility for its members, network of doctors, and healthcare providers.
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Summer 2021: Hybrid work hurdles
Welcome to the Summer 2021 digital issue of CIO. In these pages, you'll learn how CIOs are turning COVID quick fixes into lasting business value, what it takes to build a high-performance IT culture, and what to do when trust between business and IT has broken down. Our cover story takes a deep dive into how CIOs are preparing for a hybrid work future, drawing on the past year’s efforts under the pandemic as a guide for formulating how IT can best support what’s ahead.Feature
Cloud or bust: IT leaders go all in on cloud computing
A growing number of CIOs are committing most if not all of IT to the cloud to improve security, flexibility, and agility — and to free up teams to focus on innovation and enhancing IT services.
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Estée Lauder proves the business value of augmented reality
The beauty company is well positioned for retail post-COVID thanks to an AR platform that lets consumers virtually ‘try on’ makeup and other products.
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7 IT cost-cutting mistakes you must avoid
Are you cutting costs or cutting corners? Your job may depend on knowing the difference.Feature
5 ways IT is driving new revenue
CIOs are increasingly being called on to boost bottom lines by driving new revenue. Here’s how five IT leaders have transformed IT into engines for business growth.
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5 unpopular decisions every IT leader must make
Having to make difficult decisions may be the most challenging part of a CIO’s job. But from an organizational and career perspective, tough choices can be the most rewarding.
Managing Innovation & Disruptive Technology
Consequential innovation: 4 tips for unlocking hidden growth opportunities
For innovation to be consequential, you must strike the right balance between incremental innovation and disruptive innovation. Here's how to get started.
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Universities lean into 5G to prep next-gen workforce
Universities are deploying 5G networks to lure and educate students with the technology’s most promising business cases in preparation to fulfill future demand for emerging skills.
Opinion
The hard truth about business-IT alignment
Building effective IT 101: Forget what you’ve heard about aligning IT to the business. In the digital era, IT-business integration is the true key to organizational success.
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8 secrets of successful AI projects
Artificial intelligence holds great business promise, but it takes more than a working model to create scalable, transformative change
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Real-time analytics: 7 tips for success
Fast and accurate insights are crucial in today’s data-driven world, making real-time analytics essential for many enterprises. Here’s how to get it right.
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Zions’ digital PPP loan app pays off for pandemic-racked small businesses
Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic.
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VMware tackles ESG with innovation
VMware has created an environmental, social, and governance (ESG) function within the Office of the CTO that is working closely with the company’s CIO to mitigate risk and drive innovation.
The CIO Whisperers
4 strategies for retaining IT talent
Author and career development expert Bev Kaye shares her best advice for inspiring, motivating, and keeping top performers.
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‘Citizen developer’ success requires strong IT oversight
In the hands of business users, low-code and no-code tools can be powerful — and risky. Here’s how IT leaders are setting up guardrails to ensure projects don’t go off track.
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5 lessons BofA’s tech chief learned from the pandemic
Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofA’s tech and ops chief reflects on lessons learned over the past 15 months.
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Innovation vs. operations: A critical balancing act IT must master
The sweet spot between business innovation and operational excellence is elusive, but IT’s pandemic response has provided new skills and strategies for solving an age-old IT conundrum.
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The quest for end-to-end intelligent automation
AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.
CDO at the Center
4 tips to kickstart your agile practice
As we go from crisis to recovery in year two of COVID, it's time to reset your team's agile velocity. Here's how.
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7 IT governance myths
Are flawed beliefs damaging your IT organization’s governance framework? Here’s a rundown of common fallacies that should be immediately rooted out.
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San Jose Sharks build fan engagement with analytics
Seeking better insight into its marketing efforts, the NHL hockey team is breaking down data silos between business functions and leveraging data in new ways to maximize fan revenue.
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7 pitfalls that undermine DevOps success
IT leaders seeking faster delivery of apps and services are increasingly turning to DevOps. But blending development and operations is tricky business.
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The new IT skills mandate for digital success
New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within.
Opinion
The dirty secret of data analytics: Culture of honest inquiry required
For far too many organizations, analysis has been corrupted by a culture of tweaking parameters to support desired outcomes. Here’s how to establish an honest path to data-driven decisions.
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Healthcare CIOs fear (and fend off) ransomware threats amid pandemic
Hospital IT leaders are fending off more hackers looking to capitalize on the COVID-19 crisis for financial gain.
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Synchrony banks on pandemic shift to boost business agility
CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.
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9 ways to tame a bad boss
You don’t have to suffer silently under a difficult manager. Here’s how to manage up, enlist help, and offer feedback to make the best of a challenging leadership situation.Inclusion, Inc.
How pay transparency can help close the wage gap and advance DEI
Without transparency, organizations will struggle to close gender and racial pay gaps and attract the talent they need.
Opinion
11 dark secrets of multicloud
In many situations, multicloud architectures make the most sense. But playing the field, baking in agility, and avoiding lock-in can expose your enterprise to hidden costs and issues.
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7 ways CIOs sabotage their own success
The past year has accelerated the need for CIOs to become business leaders. Here’s how many IT chiefs will undercut their ability to step up to the challenges ahead.
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Domino’s orders up MLOps to speed up data science delivery
The popular pizza maker is tapping into the emerging MLOps field, which helps the company’s data science team refresh data models and push them into production without IT’s help.
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HP CISO seeks to transform cybersecurity
HP CISO Joanna Burkey sees a pivot to business partnership as vital for cybersecurity’s success. Inspiring women to join the sector is essential to this shift.
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12 project management myths to avoid
Don’t let your projects fall prey to the unnecessary confusion, uncertainty, and harm that can result from these all-too-commonly held project management misconceptions.
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Ensuring culture fit when hiring remotely
The pandemic’s push to remote work has opened up new talent pools beyond commuting distance. But hiring remotely presents challenges, causing IT leaders to rethink culture and how to assess team fit.
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8 ways to get the most from your managed service provider
A growing number of IT leaders are turning to MSPs to help address challenges posed by rapidly evolving IT services. Here’s how to ensure your MSP provides maximum value and minimal distress.
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13 secrets of a successful cloud ERP migration
Migrating legacy ERP systems to the cloud is a big undertaking rife with gotchas. Here’s how to ensure your massive shift of mission-critical enterprise applications goes smoothly.
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IT leaders re-evaluate skillsets for the long haul
CIOs are meeting talent shortages and transforming tech agendas head on by assessing staff skills and developing roadmaps for obtaining the know-how necessary for long-term success.
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Slack on Slack: A product-based approach to automating operations
Slack’s business technology team is automating tasks for sales, marketing, and other teams as part of a cultural shift to product operations.
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7 IT hiring trends for 2021
COVID-19 sparked immediate change in the technology industry — and businesses have overhauled how they recruit, hire, and retain IT talent as a result.
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IT confronts climate change
Data analytics and AI are taking center stage in efforts to combat the fallout of climate change and environmental disasters across the globe.
CIO Executive Council POV
How COVID contingency best practices can help save the planet
The shift to a hybrid workforce has had a positive impact not just on productivity and work/life balance, but on the environment and global climate change. Let's keep it that way.
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Northwestern Mutual CIO takes incremental approach to IT innovation
The insurance and investment company is building an analytics platform and other solutions on an innovation continuum where learning from failure is a means to a better end.
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Anatomy of a killer IT internship program
With demand for tech talent on the rise, a robust IT internship program is key to ensuring the organization builds a reliable talent pipeline for the future, say IT leaders.
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CIO change agents: The art of the IT turnaround
CIOs from ecommerce, insurance, and automotive sectors discuss how they changed their IT cultures to pave the way for digital transformations.
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CEO directives: Top 10 initiatives for IT leaders
The CEO charter for CIOs this year: Lead digital transformation, capitalize on data analytics, and collaborate more with the business.
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DC Water hunts lost water with analytics
Predictive analytics and AI are helping the District of Columbia’s water authority discover water main and sewer pipe breaks proactively.
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12 common resume mistakes (and how to fix them)
Have you made any of these top resume mistakes? If so, take some time to revisit, review and update your resume before you apply for your next job.
Building IT Relationships
Why steering committees fail to engage (and 5 ways to hold them accountable)
There are some common reasons why a transformation steering committee may fail to engage—from a lack of motivation to a bias toward inaction, Here's how transformation leaders can overcome those blockers.
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13 most difficult-to-fill IT jobs
The 2021 State of the CIO survey reveals organizations struggling to fill cybersecurity, AI, and data analytics roles in a year that finds companies looking farther afield to find IT talent.-
vArmour Networks
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vArmour Networks
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vArmour Networks
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ServiceNow Inc
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ServiceNow Inc
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