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Opinion EA software can bring order to the innerworkings of your enterprise’s sprawling technical operations. Here is the upside of mapping and cataloging — and some cautions about where the real magic resides. Feature NJ Transit CTO Faisal Jameel has launched a data-driven overhaul to transform how the third-largest public transit agency in the US serves its passengers. Feature Pressed by the need to fill skills gaps, organizations are turning to artificial intelligence to transform stagnant training approaches into continually evolving upskilling strategies. Feature Product management is increasingly the preferred method of delivering digital capabilities. Yet the transition from a project-based mindset is rife with challenges, say IT leaders and experts. CIO Executive Council POV Enterprises should abandon traditional ETL approaches and strategies and adopt future state architectures that distribute the data transformation burden. Managing Innovation & Disruptive Technology Your innovation program, and the role of the CINO, is too important to leave to chance. Make sure whoever holds the top innovation job has these essential qualities. Feature IT leaders’ pandemic response has increased their visibility and importance, making them more marketable in landing new gigs, promotions, and greater stakes. Feature Keeping pace with evolving management concepts and practices is as important as monitoring the latest IT trends. These seven books will ensure that your business management skills keep pace with your IT knowledge. Feature IT leaders from HP, McAfee, Johnson Controls, and other enterprises reflect on what they learned after leading teams through a full year of the COVID-19 pandemic. Feature With shorter chains of command and by ‘not shooting for perfection,’ CIOs are emerging from the chaos of 2020 with higher-performing technology teams. Feature Implementing artificial intelligence at the edge can not only reduce latency and networking costs but also improve security and unlock the power of distributed intelligence. Opinion For organizations looking to turn their AI investments into business value, understanding the technology's capabilities and limitations is key. Feature To create and maintain an adaptable, dynamic organization that thrives in ever-changing conditions, IT leaders must encourage staff to continually acquire new skills and embrace new mindsets. Feature IT budget priorities reflect the pandemic’s ongoing effects, with IT leaders earmarking more for improving remote work, expanding digital initiatives, and enhancing customer experience. Feature The commercial real estate firm sits at the nexus of the global return-to-the-office movement. Here’s how CBRE’s tech chief is leveraging tech to ease the transition for clients and employees. Feature From RPA to AI, automation has become a key IT priority. Here’s what to look for in building a versatile team suited to automating processes across your enterprise. Feature IT leaders are facilitating multi-pronged efforts to hire employees from underrepresented groups, though cultivating belonging remains a difficult — and often unfulfilled — task. Feature With AI moving from pilots to production, enterprises must establish cross-departmental oversight strategies focused on data quality, compliance, ethics, and more. Feature From underbudgeting to not letting the business drive the project, IT leaders must beware the following pitfalls when implementing or updating an enterprise resource planning (ERP) system — or migrating one to the cloud. Opinion Organizational changes undertaken to survive the pandemic hold promise for ensuring businesses thrive in the years to come — if those shifts are made permanent fixtures of CIO strategies. Feature From AI to serverless computing, these 10 disruptive technologies and trends are transforming the business landscape in the wake of the pandemic and beyond. Feature Intel boosted business value while preserving chip foundry operations during the COVID-19 pandemic. Here’s how CIO Archie Deskus executed her transformation. Feature If you’re stuck on how to write your resume for a CIO position, here are nine best practices from industry professionals — and real-world examples of winning CIO resumes. Building IT Relationships Executive sponsors play a key role in the success (or failure) of digital transformations. Taking these essential actions will tip the scales in your favor. News Analysis Later this year, IBM will spin out its managed infrastructure services operations, pitching for new business in fields such as cloud reversibility and data management. Boardroom Bound The process of orienting new corporate directors can involve everything from hours of executive meetings and tours of company facilities to special tutoring sessions on corporate governance. The pandemic altered the pace of onboarding with some surprising results. Feature Business intelligence systems and strategies are being augmented with AI and machine learning to provide decision-making context and recommendations across the enterprise. Feature Despite strategic alignment among IT and business leaders, technical and transformational initiatives still fall flat at an alarming rate. Here’s how IT can learn from its mistakes. Feature IBM is streamlining its operations and simplifying its sales approach to align with a honed focus on hybrid cloud. Will CIOs buy from the revamped business? Feature Things will never be the same. Here’s a look at what IT will look like as the COVID-19 threat recedes. Feature The installer of integrated building systems’ first-ever CIO, Bhuvana Badrinathan, launched data capabilities to predict sales revenue using automated data ingestion and feature engineering. Feature The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic. Feature Most organizational dysfunction is the symptom of a greater problem: Business-IT trust has broken down. Here’s how smart CIOs repair those rifts — or foster trust from the get-go. Feature Salesmanship is a key skill in getting buy-in for IT spend. Here’s how to rally support for IT projects by crafting sales pitches that put busines benefits — not the technology itself — front and center. Feature Those most impacted by digital transformations can make or break your success. Here’s how to leverage their insights, address their pain points, and exceed their expectations. Feature When the pandemic hit New York, the local healthcare provider was able to turn a test analytics environment into a live dashboard for managing staffing needs. Feature The defense contractor has empowered its data scientists with self-service capabilities and centralized modeling, says Matt Seaman, chief data and analytics officer of enterprise operations. Feature Is your career still rooted in the past? Here's how you can break free and reach new levels of leadership and performance. Feature The pandemic has seen more weight thrust on IT’s shoulders, but often not the bump in budget to support it. Here are a dozen tips on trimming costs in response to strategic shifts in the wake of COVID-19. Feature Instituting formal processes to embrace the learnings of small-scale AI efforts and promulgate them throughout the enterprise is essential to business transformation. Accent Notes Legacy systems and complexity can make agility difficult, but not impossible. Here are five steps any company can take to achieve agility. Feature A global pandemic raised the bar for IT’s capabilities. IT leaders say 2021 will be even more challenging. Feature Diversifying your workforce goes beyond just setting a hiring strategy. You have to overhaul your culture to ensure new hires feel welcome and can thrive. Feature IT leaders have undertaken a variety of digital initiatives to improve customer experience (CX) throughout the pandemic. Here CIOs discuss their efforts to bolster their corporate brands. Feature Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience. Feature Cost savings remains a huge area of focus for IT leaders, who have a ways to go before they master the complex task of building a great IT budget. Feature CIO Shamim Mohammad years ago laid the groundwork for fast-tracking an omnichannel sales platform despite the pandemic, by embracing cross-functional product teams. Feature Experience and accomplishments are often buried deep in the details of an IT resume. Learn how to trim the fat and surface what recruiters need to know up top in this resume makeover. Boardroom Bound Environmental, social and governance (ESG) issues are now a top board concern, with employees and investors alike expecting companies to take an active role in improving society. CIOs have an opportunity to flex their data management expertise, serving as a trusted advisor on the quality and value of ESG data.
Feature A subpar interview process is a chief reason why IT pros turn down job offers. Here’s how your hiring team may be sabotaging its chances of landing top talent in a tight market.