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7 steps for making IT layoffs as painless as possible
Feature

7 steps for making IT layoffs as painless as possible

It's the downside of any IT leader's job: telling skilled, productive staff members their services are no longer required. Here's how to make an unpleasant task somewhat less disagreeable.
By John EdwardsNov, 3 2020
Hiring in the age of COVID: Key lessons learned
Feature

Hiring in the age of COVID: Key lessons learned

Almost two-thirds of companies now interview, hire and onboard entirely remotely — and it’s yielding some positive results. IT leaders who are hiring aggressively lend insights into the new paradigm.
By Stacy CollettNov, 2 2020
Sweetwater Sound retunes in-house tech for expansion
Feature

Sweetwater Sound retunes in-house tech for expansion

SVP of IT Jason Johnson sings the praises of in-house development as the musical instrument retailer rebuilds homegrown CRM and warehouse management systems for microservices.
By Peter SayerNov, 2 2020
7 tips to position yourself for promotion
Feature

7 tips to position yourself for promotion

IT pros with eyes on senior-level roles must fill out their skill sets, learn to present their successes, find the right champions, and make their aspirations known.
By Christina WoodOct, 30 2020
9 best practices for better innovation
Managing Innovation & Disruptive Technology

9 best practices for better innovation

Following these steps for prioritizing ideas will help you seize the most promising opportunities.
By Nicholas D. EvansOct, 30 2020
9 tips for managing the mental health of your IT teams
Feature

9 tips for managing the mental health of your IT teams

Managing mental health has become a necessary burden for IT leaders during the pandemic. The following tips may help reduce burnout and get employees the help they need.
By Clint BoultonOct, 29 2020
7 ways you’re failing your digital customers
Feature

7 ways you’re failing your digital customers

The pandemic has only accelerated the need to deliver digital capabilities that delight customers. Unfortunately, most IT organizations are coming up short.
By Mary PrattOct, 28 2020
Top 6 process mining tools for streamlining workflows
Feature

Top 6 process mining tools for streamlining workflows

Companies seeking to the lay the foundation for business process automation can find valuable insights into process flows, thanks to new AI-based tools that track data as it moves through enterprise systems.
By Peter WaynerOct, 27 2020
Aspen Skiing Co. counts on change management for contactless experience
Feature

Aspen Skiing Co. counts on change management for contactless experience

With ski season set to get under way, Aspen Skiing Co. is providing safer guest experiences using digital technology, including mobile ordering and payment and touchless lift tickets.
By Clint BoultonOct, 26 2020
6 IT projects to boost your tech career
Feature

6 IT projects to boost your tech career

Looking to get ahead? Investing time in an independent side project can pay off at your day job. Here are your best bets for learning skills expected to grow in demand in 2021 and beyond.
By Paul HeltzelOct, 21 2020
Remote IT’s future: Key lessons learned from this WFH era
Feature

Remote IT’s future: Key lessons learned from this WFH era

COVID-19 made IT staff working from home a necessity. Should the practice now be viewed as a fresh path to improved productivity?
By John EdwardsOct, 20 2020
CIOs rise to the new revenue challenge
Feature

CIOs rise to the new revenue challenge

The pandemic has accelerated the need for CIOs to pitch in on the bottom line. Here’s how tech execs are transforming into more revenue-focused IT leaders.
By Esther SheinOct, 19 2020
Ranpak digital transformation expands sales of packing robots
Feature

Ranpak digital transformation expands sales of packing robots

The maker of autonomous packing machines is banking on a customer-facing and back-office transformation to bolster sales, says CTO Michael Gliedman.
By Clint BoultonOct, 19 2020
CIOs cultivate political capital in response to pandemic
Feature

CIOs cultivate political capital in response to pandemic

IT leaders who have gained clout among C-suite peers during the pandemic must target high-impact initiatives to extend their political capital in 2021, but challenges remain.
By Clint BoultonOct, 15 2020
Diversifying your IT workforce
Inclusion, Inc.

Diversifying your IT workforce

It's time to turn your words of solidarity into action. Here's where to start.
By Rihana MunginOct, 15 2020
Fall 2020: Leading change
Feature

Fall 2020: Leading change

For today’s IT leaders, change management is more than technical, it’s about spearheading cultural transformation at every level of the business.
By CIO staff and contributorsOct, 14 2020
How to speed up software development (without killing morale)
Feature

How to speed up software development (without killing morale)

In the wake of the pandemic, IT leaders are under increasing pressure to deliver solutions fast. But many CIOs are finding the steps they’ve taken to iterate quickly aren’t enough to support increasing business demands.
By Mary PrattOct, 12 2020
Seeking a new gig? IT leader hiring rebounds, remotely
Feature

Seeking a new gig? IT leader hiring rebounds, remotely

Recruitment of IT leaders has thawed since the pandemic first hit, as companies seek digital leaders who can help them adapt to shifting business dynamics. Here, recruiters offer tips for navigating the IT leadership hiring landscape.
By Clint BoultonOct, 9 2020
AI center of excellence: A new engine for driving business transformation
Feature

AI center of excellence: A new engine for driving business transformation

AI centers of excellence can accelerate AI adoption — and organization-wide transformation — by consolidating talent, standardizing platforms, spreading successes across business lines, and uncovering new revenue models.
By Maria KorolovOct, 8 2020
Secrets of successful digital innovation
Feature

Secrets of successful digital innovation

The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.
By Martha RoundsOct, 8 2020
5 hot IT career trends — and 5 going cold
Feature

5 hot IT career trends — and 5 going cold

The growing IT skills gap, demand for hybrid roles, and fallout from the COVID-19 pandemic are disrupting the traditional IT career path. The following heat map of career trends with help you cash in and avoid dead ends.
By Paul HeltzelOct, 5 2020
September/October 2020: The new digital workplace
Feature

September/October 2020: The new digital workplace

Welcome to this special digital issue of CIO featuring our CIO 100 winners and Hall of Fame inductees. In these pages, you'll learn how award winning organizations are redefining the nature of work, how to find value in data, and how to exert influence when IT spending is decentralized.
By CIO staff and contributorsOct, 1 2020
SFO airport banks on IT for frictionless travel
Feature

SFO airport banks on IT for frictionless travel

The IT staff at San Francisco International Airport is exploring an array of technology solutions to help make air travel safer and restore confidence among passengers, says CIO Ian Law.
By Clint BoultonSep, 30 2020
6 challenges of agile at scale for ERP
Building IT Relationships

6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.
By John BeldenSep, 29 2020
7 barriers to innovation worth breaking
Feature

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.
By Mary PrattSep, 28 2020
CIOs grapple with how to jumpstart innovation amid pandemic
Feature

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.
By Clint BoultonSep, 24 2020
H&R Block sheds taxing legacy systems for the cloud
Feature

H&R Block sheds taxing legacy systems for the cloud

The tax preparation services company eschews client-server and other legacy systems for Microsoft Azure, a shift that required buy-in from engineers and executives, says CIO Alan Lowden.
By Clint BoultonSep, 23 2020
Cloud software helps ASU lean into hybrid learning
Feature

Cloud software helps ASU lean into hybrid learning

Arizona State University has leaned heavily into cloud collaboration software to help students return to school in a hybrid learning model, says CIO Lev Gonick.
By Clint BoultonSep, 22 2020
AI gives IT an edge in improving customer experience
Feature

AI gives IT an edge in improving customer experience

The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.
By Bob ViolinoSep, 22 2020
7 ways to gain control over cloud spend
Feature

7 ways to gain control over cloud spend

Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.
By John EdwardsSep, 21 2020
DreamWorks keeps production on track with AIOps
Feature

DreamWorks keeps production on track with AIOps

A combination of business continuity planning, predictive analytics, and a multi-tenant cloud architecture has allowed the animation studio to keep producing movies without missing a beat.
By Thor OlavsrudSep, 21 2020
Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career
Feature

Bye-bye MCSA: What Microsoft’s massive certification shakeup means to your IT career

Microsoft is shifting to role-based credentials centered on the cloud, and is retiring its MCSA, MCSE, MCSD, and on-premises, technology-based certifications. Here’s what you need to know.
By Mary BranscombeSep, 18 2020
Equifax goes all in on the public cloud
Feature

Equifax goes all in on the public cloud

The consumer reporting agency's migration to public cloud continues unabated, says CTO Bryson Koehler, who has spent the past two years overhauling IT after a massive data breach rattled the company.
By Clint BoultonSep, 17 2020
10 lies CIOs tell themselves about their agile practices
Feature

10 lies CIOs tell themselves about their agile practices

Seeking to accelerate software delivery, IT organizations are embracing agile but all-too-common self-deceptions and persistent problems have most falling short.
By Mary PrattSep, 16 2020
Exclusive survey: How IT is recovering from the COVID-19 crisis
Feature

Exclusive survey: How IT is recovering from the COVID-19 crisis

IT leaders’ initial responses to COVID-19 helped keep many businesses open — now the emphasis is on thriving, not just surviving.
By Peter SayerSep, 15 2020
What CEOs want in a CIO: A strategic business partner
The CIO Whisperers

What CEOs want in a CIO: A strategic business partner

Research shows that CEOs are looking to CIOs to drive transformation and business strategy. Are you ready to step up?
By Dan RobertsSep, 14 2020
5 tips for implementing an effective D&I strategy
Feature

5 tips for implementing an effective D&I strategy

To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.
By Sarah K. WhiteSep, 11 2020
Towards smarter security
Opinion

Towards smarter security

Is your network context-aware? Machine learning can help.
By Adib C. GhubrilSep, 10 2020
7 new rules for leading IT teams in the COVID era
Feature

7 new rules for leading IT teams in the COVID era

Getting IT teams to work imaginatively and productively has always been challenging. New social distancing restrictions elevate a demanding task to a new and even more daunting level.
By John EdwardsSep, 9 2020
Analytics: Your supply chain’s competitive edge
Feature

Analytics: Your supply chain’s competitive edge

Global disruptions in the wake of COVID-19 have IT leaders accelerating adoption of data analytics to ensure supply chain effectiveness and integrity.
By Bob ViolinoSep, 3 2020
USPTO digital transformation rests on culture change
Feature

USPTO digital transformation rests on culture change

U.S. Patent and Trademark Office CIO Jamie Holcombe has overhauled the federal agency's IT culture as part of its digital transformation.
By Thor OlavsrudSep, 1 2020
3 ways IT product management can accelerate recovery post-COVID-19
Analysis

3 ways IT product management can accelerate recovery post-COVID-19

IT product management helps IT organizations deploy new technologies faster, respond to the business's urgent demands, and enable end-to-end product lifecycle management. It can also play a key role in helping the IT organization recover quickly post-COVID-19 and set up for future growth. Here's how.
By Suya XiongAug, 31 2020
11 ways to boost morale in a COVID world
Feature

11 ways to boost morale in a COVID world

IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely.
By Paul HeltzelAug, 31 2020
Top 10 help desk tools for better customer service
Feature

Top 10 help desk tools for better customer service

If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.
By Sarah K. WhiteAug, 28 2020
4 software development KPIs that matter today
CDO at the Center

4 software development KPIs that matter today

In today’s Agile-driven world, traditional KPIs are not the best measures of software development productivity. Here are redefined metrics for assessing team performance, output, and morale.
By Anna FrazzettoAug, 27 2020
5 conversations CIOs must have to advance digital business
Opinion

5 conversations CIOs must have to advance digital business

CEOs are turning to CIOs to lead digital business efforts, but success depends on your ability to inspire, empower, and engage other business leaders. These are the conversations you need to be having.
By Chris HowardAug, 26 2020
Design thinking: The secret to digital success
Feature

Design thinking: The secret to digital success

Design thinking has become a key practice for enterprises crafting digital products with the end user in mind. CIO.com spoke to design thinking practitioners to understand why and how organizations are leveraging it.
By Clint BoultonAug, 26 2020
Pros and cons of low-code platforms
Feature

Pros and cons of low-code platforms

The sales pitch is enticing: Apps with a few clicks. But what are you really setting your organization up for when you buy into low-code development?
By Peter WaynerAug, 25 2020
A 10-point plan for addressing WFH cybersecurity challenges
Analysis

A 10-point plan for addressing WFH cybersecurity challenges

Back in early Spring, ensuring users could access the necessary applications securely from home was priority No. 1. Now, 3-4 months later, work from home looks like it's here to stay … for a while, at least. Here's your to-do list for the next 6 months and beyond.
By Pete LindstromAug, 24 2020
8 tips for avoiding IT staff burnout during a pandemic
Feature

8 tips for avoiding IT staff burnout during a pandemic

IT leaders get creative managing remote tech teams working from the confines of home offices. Here’s how they alleviate burnout that threatens to crater WFH life.
By Clint BoultonAug, 21 2020
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    The Razor’s Edge, Episode 3: Busting Some BYOD Myths

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