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7 new rules for leading IT teams in the COVID era

Getting IT teams to work imaginatively and productively has always been challenging. New social distancing restrictions elevate a demanding task to a new and even more daunting level.

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How to build a resilient IT culture

The pandemic has underscored the importance of thriving through hardship and uncertainty. IT leaders discuss how they’re adjusting their leadership practices to help foster this key IT trait for the long haul.

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Building enterprise agility

Why and how to foster this key capability in your organization

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Blue Cross NC brings IT back in house to improve agility

The health insurer insourced its engineering team after a frustrating experience with an MSP and is now reaping the benefits of a more responsive infrastructure.

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How architecture helps agile projects hit business targets

Business and enterprise architecture can be very complementary to the success of agile programs and projects, increasing the odds of reaching your targeted business outcomes.

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Analytics: Your supply chain’s competitive edge

Global disruptions in the wake of COVID-19 have IT leaders accelerating adoption of data analytics to ensure supply chain effectiveness and integrity.

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4 digital transformation success stories

Ocean Spray, The San Francisco 49ers and Anheuser-Busch InBev are among the companies are steering digital initiatives to drive business growth and operational efficiency. These digital transformation examples detail IT leaders’...

Jamie Holcombe, CIO, U.S. Patent and Trademark Office

USPTO digital transformation rests on culture change

U.S. Patent and Trademark Office CIO Jamie Holcombe has overhauled the federal agency's IT culture as part of its digital transformation.

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Transforming analytics into business impact

Getting the most from analytics requires a laser focus on business outcomes. Here, IT leaders shed light on how they transformed their company’s analytics practices into business assets.

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3 ways IT product management can accelerate recovery post-COVID-19

IT product management helps IT organizations deploy new technologies faster, respond to the business's urgent demands, and enable end-to-end product lifecycle management. It can also play a key role in helping the IT organization...

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11 ways to boost morale in a COVID world

IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely.

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Inside Adobe's employee-focused COVID-19 response roadmap

A comprehensive business continuity blueprint and advance planning paved the way for Adobe's rapid work-from-home transition, but the focus on employee experience was the key to success.

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Top 10 help desk tools for better customer service

If you’re looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience.

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4 software development KPIs that matter today

In today’s Agile-driven world, traditional KPIs are not the best measures of software development productivity. Here are redefined metrics for assessing team performance, output, and morale.

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Design thinking: The secret to digital success

Design thinking has become a key practice for enterprises crafting digital products with the end user in mind. CIO.com spoke to design thinking practitioners to understand why and how organizations are leveraging it.

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5 conversations CIOs must have to advance digital business

CEOs are turning to CIOs to lead digital business efforts, but success depends on your ability to inspire, empower, and engage other business leaders. These are the conversations you need to be having.

Ted Bekele, CIO, Land O'Lakes

Land O’Lakes and Microsoft partner to cultivate agtech solutions

The companies are developing tech to boost agricultural production, support sustainability and provide rural broadband, underscoring a growing trend of vendors co-creating solutions with customers.

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Pros and cons of low-code platforms

The sales pitch is enticing: Apps with a few clicks. But what are you really setting your organization up for when you buy into low-code development?

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A 10-point plan for addressing WFH cybersecurity challenges

Back in early Spring, ensuring users could access the necessary applications securely from home was priority No. 1. Now, 3-4 months later, work from home looks like it's here to stay … for a while, at least. Here's your to-do list for...

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The CIO’s guide to navigating office politics

The CIO role is rapidly changing. So too are the politics IT leaders encounter when collaborating on digital initiatives. Here’s how to keep IT on task and above the fray.

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