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What companies really want when hiring a CIO

Specific technology skills are great, but the best CIOs are proven leaders, excellent managers and master communicators.

GDPR, legal, European Union

CRM and GDPR: 8 points you may have missed

Today is the first day of the rest of your life … or at least of the endless process of GDPR compliance. Your customer relationship management (CRM) and marketing automation systems are ground zero for GDPR issues, but that’s not all....

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How IoT will reinvent supply chain management

Companies are increasingly adding IoT to their logistics operations in pursuit of greater visibility and efficiency in their supply chains — and to stave off disruptions to come.

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How Kroger transforms IT innovation to revenue generation

Interactive shelf displays, IoT sensor systems and a mobile shopping system are among the technologies Kroger is selling to interested parties through a new venture. Kroger CIO Chris Hjelm oversaw the innovations.

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U.S. LBM’s culture of freedom, accountability -- and the future of work

Joseph Spagnoletti, CIO at U.S. LBM, reflects on a singular organizational philosophy that accentuates agility and accountability -- while doing away with familiar trappings of corporate life.

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Budget constraints can kill IT innovation … but only if you let them

Focusing too much on costs can result in a race to the bottom, says Chad Sheridan, CIO of USDA's Risk Management Agency. Instead, Federal CIOs (who know a thing or two about working in a budget-challenged environment) are looking to a...

awc Synchrony’s Innovation Station

Innovation pays off for Synchrony Financial

The credit card provider, spun out of GE, has weaved together a unique innovation framework, highlighted by a network of successful innovation labs.

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7 tips for battle-testing new technologies

CIOs offer recommendations for conducting proof-of-concept technology tests, as well as vendor “bake-offs.”

2016 digital transformation

What does it mean to be a “digital business”?

IDG research looks at how organizations are using digital transformation initiatives to drive future business.

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10 dirty secrets of CRM

CRM vendors cash in on your hopes for revenue, profitability and collaboration. And it's all true … except for the parts that they leave out. Here are some truths that they won't share but you should understand.

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Golden State Warriors shoot to augment fan experience with digital tech

The NBA's defending champions are using chatbots, augmented and virtual reality to bolster fan engagement. Now they're sifting through fan data to better target them with merchandise, tickets and other offers.

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IT makeover: From cost center to revenue driver

If your company views IT as a function to be managed cost-effectively, it may be time to get innovative and elevate the perception and role of IT — to the benefit of your company and career.

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Best HCM software: Comparing 7 human capital management platforms

Human capital management applications cover a lot of ground — from benefits administration to talent acquisition. This report summary will help you get started in your evaluation process, with user reviews based on product features...

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Flipping the script: Business leaders must learn the language of IT

At a time when seemingly every company is becoming a technology company, experts say it’s incumbent on the business to learn about the technologies shaping their digital transformations.

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12 data science mistakes to avoid

Well-managed analytics initiatives can reap organizational gold. But succumb to one of these common mistakes, and your data science operations can quickly go wrong.

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How to break the CIO mold — and become a business leader

CIO, reinvent thyself: Here’s how forward-thinking tech leaders are shedding the back-office order-taker role to become bona fide digital business leaders.

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Wolverine CIO kicks off massive digital overhaul

The 140-year-old shoe maker is racing through a digital transformation to accelerate operations and deliver online customers the best fit.

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A CEO’s blockchain guide 2018

A new report from IDG Connect looks at blockchain in 2018

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IT culture change key to Merakey’s digital transformation

IT chief dispels dysfunction between clinicians and IT at mental health services company Merakey to pave way for digital transformation and analytics overhaul.

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How many tech execs does your board really need?

The rising importance of security, data and digital has many organizations broadening their C-suites. C-suite execs comment on the number of chief-level tech officers a board needs.

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