Insider

Get exclusive access to premium articles, product guides, reviews, how-tos, and more from CIO, CSO, Computerworld, InfoWorld, ITworld, and Network World - the best enterprise tech publications in the business. Learn more!

automation

6 ways ITSM automation is changing business

Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.

data analytics

4 fundamentals of data analytics for digital transformation

Creating the full customer experience picture that is the hallmark of digital transformation calls for changes not only to how data is collected and stored, but how the teams responsible for this data work together.

artificially intelligent [AI] virtual assistant / chatbot

5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

leading tech bench mark measuring success measure tape

Measuring value in the digital age

How changing your mindset can help you make better technology investment decisions.

construction building crane architecture

Top 11 enterprise architecture tools for 2019

These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.

change direction leadership arrow outside box creativity choice

What it takes to be a true transformational CIO

The CIO role has undergone significant change as organizations transition into digital enterprises. Here’s how to move beyond being an operational leader.

analytics binary code network digital transformation

The age of the citizen data scientist has arrived

Software tools are empowering business analysts to generate analytical models and insights without the help of software engineers and data-munging experts.

binary rain / cloud / data / information / internet of things

Workday CIO on tackling SaaS debt and sprawl

Configure your software, don’t customize it — but make sure you have the skills available to do it well: That’s the advice of Workday CIO Diana McKenzie

it as a product box package hand with product technology nodes primary

Who’s succeeding with product-focused IT?

Many CIOs are facing the most challenging undertaking of their careers: shifting their IT organization’s focus from projects to products.

cloud trends ts

5 enterprise cloud strategy trends for 2019

Multi-cloud strategies targeted at driving innovation, complemented by containers, Kubernetes and serverless computing, lead the cloud computing trends for 2019.

medical data accessed via tablet / healthcare IoT monitoring

Virtual healthcare gets real, as telehealth turns to AI

Intermountain Healthcare has expanded telehealth capabilities to create a virtual hospital. CIO Marc Probst says AI-based virtual assistants will also define the sector’s virtual future.

hands holding up a string of lights / ideas / innovation / brainstorming

How to establish a thriving IT innovation hub

Innovation and disruption are essential for business success. An in-house tech hub will help your enterprise meet both goals. Here's how to get started.

industrial iot robotics ai automation programmin code

8 jobs ripe for automation

From customer service to the warehouse, opportunities for automation abound. Where should savvy CIOs looking to boost productivity and cut costs turn first? We've got answers.

10 ciod fall 2018 cover primary by anastasia vasilakis

Fall 2018: Delivering IT as a product

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

wizard magic trick magician illusion electric

6 soft skills IT needs to succeed in the digital era

When it comes to transformation, tech expertise goes only so far. IT leaders must look for and develop traits not traditionally required for technologists in order to succeed in the years ahead.

piggy bank on top of a calculator

IT budgeting mistakes to avoid

Rising costs can sneak up on you. Here’s how to prevent runaway technology spending before it hamstrings your IT operations.

magnifying glass office chair employment career job search recruiter

9 rules for working with headhunters and IT recruiters

Recruiters, executive search firms and employment agencies are all valuable tools in your job search arsenal. Here are nine tips for making the most of your relationship with them.

job search 141325327

8 things you need to know about rescinded job offers

It is rare for an employer to rescind a job offer, but it does happen. Here, two legal experts share what you need to know to reduce the risk that it will happen to you … and what to do if it does.

virtual brain / digital mind / artificial intelligence / machine learning / neural network

8 secrets of successful AI projects

Artificial intelligence holds great business promise, but most organizations aren’t positioned to take advantage. Here’s how early adopters are transforming AI projects into business value.

Digital Transformation / Spectrum of change in leaf colors against a background of circuits.

5 digital transformation trends for 2019

Expect companies to scale-back their Big Bang change rhetoric in favor of a more iterative approach to innovation, a shift to product management, and renewed efforts around operational efficiency.

Load More