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CIO transformation: From order-taker to changemaker

Looking to take a step up in your CIO career? IT leaders and executive advisors outline key strategies for earning a more prominent, impactful role.

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Top 21 RPA tools today

Robotic process automation can streamline business workflows by eliminating tedious manual tasks without requiring you to completely re-engineer legacy systems.

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7 IT metrics that matter most

As the number of IT metrics multiply, it’s important to zero in on the key indicators that offer at-a-glance insights on essential enterprise functions.

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Public cloud: 4 success stories

The public cloud has been a booster shot for digital transformation during the pandemic. IT leaders offer advice on driving efficiency and agility in the cloud.

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7 hot digital transformation trends — and 3 going cold

The pandemic has seen organizations doubling down on true transformation. Here’s how digital initiatives are reshaping technology strategies and revolutionizing how work gets done.

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American Air Filter Europe unifies ERP under S/4HANA

Data cleansing proves key to migrating a hodgepodge of ERP systems in 14 countries to a unified sales and warehouse strategy in SAP’s cloud.

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The 3 IT processes CIOs need most

Building effective IT 101: Processes matter, but some matter more than others. Here’s where to put your skin in the game as an IT leader.

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Carhartt ups its sales prospects with AI

The apparel company has developed an AI-driven tool that helps its go-to-market divisions take a coordinated data-driven approach to expanding their footprint in the marketplace.

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8 tips for improving customer experience

CX is the new IT imperative. Here’s how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.

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IT navigates the ‘Great Resignation’

With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.

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Ally and Microsoft partner on quantum computing

The all-digital bank has teamed up with Microsoft to explore the possibilities of quantum computing, an emerging technology for which talent is scarce and tools remain immature.

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Digital twins: 4 success stories

These four companies are using digital twins to monitor operations, plan predictive maintenance, improve customer service, and optimize their supply chains.

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7 ways to rebuild a failed IT organization

Your CIO predecessor had some unique ideas about IT leadership — most of them terrible. Now it’s your job to clean up the mess. Here’s what how to get IT back on track.

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Brown-Forman ‘digital shelf’ provides top-flight e-commerce

Amid pandemic shutdowns, the Jack Daniels purveyor doubled down on digital asset management to sell its spirits online, earning CIO Tim Nall a seat at the executive table.

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Customer experience: The new IT imperative

CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.

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5 essential traits of elite business analysts

Learning to tell stories about data to colleagues across the organization is a must for this fast-growing career.

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Top 18 enterprise architecture tools for 2021

These popular and emerging EA tools offer businesses everything they need to support enterprise architecture and digital transformation.

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Top 7 business intelligence trends for 2021

BI has undergone significant transformation in recent years, retrenching its importance in the enterprise, thanks to the added benefits of AI, machine learning, NLP, and the cloud.

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Pfizer drives digital operations overhaul

With the COVID-19 pandemic as a catalyst, the pharmaceutical company has accelerated its digital transformation to manage its operations and supply chain more effectively.

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IT technical fellowship: A new path to the top

IT pros at the top of their careers as individual contributors are often faced with few career choices: Go into management or stay where they are. Establishing an IT Technical Fellow career track can change that, providing a new way...

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