IT Leadership
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Customer-centric CIOs move beyond the SLA
Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike. Here’s how to evolve your SLA strategy.
Managing Innovation & Disruptive Technology
Digital twins are primed to revolutionize the infrastructure industry
How innovation, efficiency and intelligence across the infrastructure ecosystem is finding a kindred spirit in digital twins.
Feature
10 red flags to watch for when hiring
In the battle for top tech talent, the wrong hire can be devastating. So do your IT team the favor of watching out for these warning signs before offering the job.
Feature
Thermo Fisher transforms its customer experience
The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.
IDG TECHtalk Voices
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Movers and Shakers
New US CIO appointments, August 2022
Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role.
Feature
CIO 100 US: 7 award-winning financial services and insurance IT projects
The financial services and insurance industries are leading the way with digital tools that enhance customer experiences and automate business insights.
Feature
9 investments CIOs should make before recession hits
In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.
Feature
7 traits of digital-savvy CIOs
Just as employees are upskilling in the latest tech, so too should CIOs, whose ongoing digital skills acquisition can greatly impact their organizations and their careers.
The CIO Whisperers
Legendary CIO Larry Quinlan on lifting as you climb the ladder
The former global CIO at Deloitte — and CIO Hall of Fame member — explains the importance of lifting up colleagues on your way to a leadership role and how to bring new ideas to fruition against the odds.
Movers and Shakers
What CEOs really need from today’s CIOs
In the data economy, corporations need CIOs who can get out of delivery and into redesigning their businesses for the future.
Opinion
5 tips for turning around a blow-up meeting
All CIOs have been in a meeting where they challenged someone’s thinking and received an emotional response. I call these blow-up meetings, and how you handle them can create a pivotal moment in your transformation or change management program.
Feature
7 ways CIOs can curb costs before recession hits
With CEOs anticipating recession, IT leaders need to take proactive steps by reassessing contracts, tech portfolios, projects lists, and job postings before CFOs come for their budgets.
News
Lack of IT alignment hampers migration to SAP S/4HANA, report says
Approximately 66% of respondents say that the biggest hurdle to complete SAP S/4HANA migration is aligning business, project, and IT teams.
Feature
5 forces shaping the future IT workforce
From political and social issues to the four-day workweek, forces beyond the pandemic are reshaping the IT work landscape.
Opinion
The CIO’s guide to mastering IT trends
CIOs can be trend masters or trend victims. Those that fare best know how to navigate the sea of tech trend chatter to keep their organizations on top of the latest disruptions and opportunities.
CIO Survival Guide
XaaS isn’t everything — and it isn’t serviceable
‘Everything as a service’ doesn’t include every service IT provides, not to mention everything outside IT that can be characterized as a service. And what it leaves out is arguably more important than what it includes.
Movers and Shakers
Q&A: Empowering agile beyond IT at Fannie Mae
CIO Ramon Richards and his team have matured the mortgage financer’s agile processes and CI/CD practices — extending the agile approach across the organization at large.
Interview
SAIC CIO Nathan Rogers on moving past the office-centric mentality
The Fortune 500 provider of government services and information technology is leaning into its hybrid work future.
Feature
The small business CIO with big lessons for enterprise IT chiefs
Small and medium business’ CIOs have much to teach larger enterprises, according to Fabienne Wintle, CIO of Navii, the Australian government-backed platform that supports small and medium businesses going digital.-
Akamai Technologies Inc
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Palo Alto Networks
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Palo Alto Networks
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Palo Alto Networks
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