IT Leadership
Interview
Estée Lauder CIO Michael Smith on driving simplicity
The big-brand executive discusses designing for every audience, dabbling in the metaverse, and striving for simplicity.
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Unknown unknowns: CIOs prep for the next major business disruption
The pandemic has motivated IT leaders to rethink their approach to business continuity to ensure organizational resilience in the face of any future business existential event.
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What is a chief administrative officer? A strategic executive role for operations
Chief administrative officers play a vital role in keeping a company on budget, on task, and compliant. Here’s how this executive-level role helps companies operate efficiently.
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How Cairn Oil & Gas is using IT to overcome one business challenge after another
CIO Sandeep Gupta’s innovative use of technology has enabled the company to cut costs, reduce time to first oil, and manage decline in production.
Interview
4 stories all CIOs should be able to tell
The stories that leaders need to tell fall into four broad categories: personal stories, customer success stories, employee-values-in-action stories, and perspective stories. Here's why they're effective tools for establishing personal connection.
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Digital twin helps NTT Indycar deliver better race experience to fans
Digital twin, AI, and predictive analytics help put fans behind the wheel of race cars in the NTT Indycar Series, including the iconic Indianapolis 500.
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Digital transformation never stops at IBM’s semiconductor plant in Québec
Exploiting extreme automation, secure operations, and a local talent pool, the computer giant’s largest semiconductor plant’s IT management evolves continuously as it develops new tech.
CIO Survival Guide
The XaaS trap: ‘Everything as a service’ isn’t anything IT really needs
Everything as a service (XaaS) should be about extending SOA to how businesses organize. Instead, it’s just another chargeback pricing model — exactly what IT doesn’t need.
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What is RPA? A revolution in business process automation
More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say.
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JLL source-to-pay transformation proves value of automation
Born of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative.
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Misled by metrics: 7 KPI mistakes IT leaders make
Virtually every CIO uses metrics and key performance indicators (KPIs) to gauge the performance of their IT teams and strategies, but not always correctly. Here’s a look at what you’re doing wrong.
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Kimberly-Clark’s business-first approach to digital transformation
Global CIO Manoj Kumbhat is overhauling IT to facilitate a business transformation aimed at bringing the personal-care corporation closer to its customers.
The CIO Whisperers
3 CIOs-turned-board-members on raising your leadership profile
Julie Cullivan, Wayne Shurts and Carol Zierhoffer share leadership insights from the other side of the table.
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From CIO to consultant: IT leaders on making the shift
IT leaders seeking a new challenge can leverage their business and IT know-how to achieve sustained success in a consulting role. CIOs who have made the shift offer tips.
Movers and Shakers
Q&A: Leading IT in a high-volume M&A environment
AssuredPartners acquired over 50 companies in 2021. For CIO Sankha Ghosh, the keys to success in this environment are a dedicated M&A team in IT, and the ability to tell their platform story.
IDG TECHtalk Voices
How to enable cultural change through cloud adoption
Adopting hyperscale cloud can position your organization to react faster to the next “new normal.”
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7 IT governance mistakes — and how to avoid them
IT governance can be a minefield for the unwary. Don’t let these common errors damage your organization — and your career.
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IT leaders rethink the people part of business continuity
In an era of increasingly dispersed workforces, CIOs are grappling with how to help IT staff in peril — and keep the business moving forward when events disrupt employees’ ability to work.
CIO Survival Guide
The Edison Ratio: What business and IT leaders get wrong about innovation
When it comes to innovation, great ideas matter. But in the end, understanding the need to act on fewer great ideas matters more.
CIO Executive Council POV
USPTO’s agile course ignites change
At the U.S. Patent & Trademark Office, CIO Jamie Holcombe is proving that an agile and innovative mindset, as well as individual accountability, can deliver new tricks for one of the country's oldest federal agencies.
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