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IT Leadership

Customer-centric CIOs move beyond the SLA
Feature

Customer-centric CIOs move beyond the SLA

Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike. Here’s how to evolve your SLA strategy.
By Stephanie OverbyAug, 16 2022
Digital twins are primed to revolutionize the infrastructure industry
Managing Innovation & Disruptive Technology

Digital twins are primed to revolutionize the infrastructure industry

How innovation, efficiency and intelligence across the infrastructure ecosystem is finding a kindred spirit in digital twins.
By Nicholas D. EvansAug, 16 2022
10 red flags to watch for when hiring
Feature

10 red flags to watch for when hiring

In the battle for top tech talent, the wrong hire can be devastating. So do your IT team the favor of watching out for these warning signs before offering the job.
By Paul HeltzelAug, 15 2022
Thermo Fisher transforms its customer experience
Feature

Thermo Fisher transforms its customer experience

The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.
By Thor OlavsrudAug, 12 2022
Join the CIO Experts Network
IDG TECHtalk Voices

Join the CIO Experts Network

The CIO Experts Network is a new platform that makes it easier to find new opportunities to contribute content to our custom editorial programs.
By Lizmarie BetancesAug, 11 2022
New US CIO appointments, August 2022
Movers and Shakers

New US CIO appointments, August 2022

Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role.
By Martha HellerAug, 10 2022
CIO 100 US: 7 award-winning financial services and insurance IT projects
Feature

CIO 100 US: 7 award-winning financial services and insurance IT projects

The financial services and insurance industries are leading the way with digital tools that enhance customer experiences and automate business insights.
By Mary PrattAug, 10 2022
9 investments CIOs should make before recession hits
Feature

9 investments CIOs should make before recession hits

In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.
By Stephanie OverbyAug, 9 2022
7 traits of digital-savvy CIOs
Feature

7 traits of digital-savvy CIOs

Just as employees are upskilling in the latest tech, so too should CIOs, whose ongoing digital skills acquisition can greatly impact their organizations and their careers.
By Esther SheinAug, 8 2022
Legendary CIO Larry Quinlan on lifting as you climb the ladder
The CIO Whisperers

Legendary CIO Larry Quinlan on lifting as you climb the ladder

The former global CIO at Deloitte — and CIO Hall of Fame member — explains the importance of lifting up colleagues on your way to a leadership role and how to bring new ideas to fruition against the odds.
By Dan RobertsAug, 4 2022
What CEOs really need from today’s CIOs
Movers and Shakers

What CEOs really need from today’s CIOs

In the data economy, corporations need CIOs who can get out of delivery and into redesigning their businesses for the future.
By Martha HellerAug, 3 2022
5 tips for turning around a blow-up meeting
Opinion

5 tips for turning around a blow-up meeting

All CIOs have been in a meeting where they challenged someone’s thinking and received an emotional response. I call these blow-up meetings, and how you handle them can create a pivotal moment in your transformation or change management program.
By Isaac SacolickAug, 2 2022
7 ways CIOs can curb costs before recession hits
Feature

7 ways CIOs can curb costs before recession hits

With CEOs anticipating recession, IT leaders need to take proactive steps by reassessing contracts, tech portfolios, projects lists, and job postings before CFOs come for their budgets.
By Stephanie OverbyAug, 2 2022
Lack of IT alignment hampers migration to SAP S/4HANA, report says
News

Lack of IT alignment hampers migration to SAP S/4HANA, report says

Approximately 66% of respondents say that the biggest hurdle to complete SAP S/4HANA migration is aligning business, project, and IT teams.
By Anirban GhoshalAug, 1 2022
5 forces shaping the future IT workforce
Feature

5 forces shaping the future IT workforce

From political and social issues to the four-day workweek, forces beyond the pandemic are reshaping the IT work landscape.
By Stacy CollettAug, 1 2022
The CIO’s guide to mastering IT trends
Opinion

The CIO’s guide to mastering IT trends

CIOs can be trend masters or trend victims. Those that fare best know how to navigate the sea of tech trend chatter to keep their organizations on top of the latest disruptions and opportunities.
By Thornton MayJul, 29 2022
XaaS isn’t everything — and it isn’t serviceable
CIO Survival Guide

XaaS isn’t everything — and it isn’t serviceable

‘Everything as a service’ doesn’t include every service IT provides, not to mention everything outside IT that can be characterized as a service. And what it leaves out is arguably more important than what it includes.
By Bob LewisJul, 28 2022
Q&A: Empowering agile beyond IT at Fannie Mae
Movers and Shakers

Q&A: Empowering agile beyond IT at Fannie Mae

CIO Ramon Richards and his team have matured the mortgage financer’s agile processes and CI/CD practices — extending the agile approach across the organization at large.
By Martha HellerJul, 27 2022
SAIC CIO Nathan Rogers on moving past the office-centric mentality
Interview

SAIC CIO Nathan Rogers on moving past the office-centric mentality

The Fortune 500 provider of government services and information technology is leaning into its hybrid work future.
By CIO staffJul, 27 2022
The small business CIO with big lessons for enterprise IT chiefs
Feature

The small business CIO with big lessons for enterprise IT chiefs

Small and medium business’ CIOs have much to teach larger enterprises, according to Fabienne Wintle, CIO of Navii, the Australian government-backed platform that supports small and medium businesses going digital.
By Rosalyn PageJul, 26 2022
1 2 3 4 5 6 7 8 9 10 … 231 Next
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    Choose Not to Choose Mainframe
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    The Less Obvious Things to Look for in Choosing a Cloud Partner

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