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Movers and Shakers Veteran CIO Phil Fasano has some straight talk for CEOs and corporate boards about why they should invest in the technologies that support new ways of working. Feature As project priorities (and IT budgets) shift, CIOs are rethinking how to acquire much needed skills in uncertain times. Inclusion, Inc. Does your company truly stand with the principles of the Black Lives Matter movement or are you an 'Optical Ally'? Your Black employees and customers will know the difference. Feature Responding to rapidly shifting business needs, CIOs are reprioritizing IT projects to position their organizations for future growth. Feature For Black IT professionals, the path to leadership remains fraught with systemic racial issues and few outlets for support. Here, Black IT leaders shed light on their experiences and share advice for change. Feature Projects seldom go as planned, leaving project managers with any number of small fires to put out. Here are the most common issues projects encounter and how to get things back on track. The Digital CIO As businesses plan to return to the office, CIOs need to develop a contact tracing strategy for a safe working environment. Feature A text message prompted T-Mobile to launch a returnship program designed to foster gender diversity by retraining women trying to get back into IT after taking time off. Feature To keep ahead of the digital curve, Shell, S&P Global and BMW are embracing MOOCs to train staff in emerging technologies. Feature In today's challenging IT and business world, it's more important than ever to tackle new projects with people who will work skillfully and efficiently. Here's how to build your dream team. Leading Forward Six weeks into his new CIO role, Mark Booth and his team moved 3,000 office workers to remote work — and created a safer working environment at the company’s plants. Feature COVID-19 has enterprises eyeing automation to streamline operations and solve business issues spurred by the pandemic. IT leaders share tips for achieving quick, sustainable success. Feature After shuttering its stores in April, the retailer offers customers contactless curbside pickup. The modification of its in-store pickup service is the latest wrinkle in Dick’s omnichannel strategy. Feature The dramatic events of 2020 have IT leaders adjusting mid-range roadmaps on the fly, fast-tracking productivity, automation and customer initiatives while forgoing previously planned upgrades. Feature Several large U.S. healthcare systems have teamed with Google and SADA to establish an open data platform to provide hospitals and government officials granular views of ICU and ventilator utilization at the local level. Movers and Shakers Frank Nazzaro, CIO of Freddie Mac, explains how the modern delivery software development model, which goes beyond Agile, increases development velocity and quality. Feature Great things happen when business and IT define and solve problems together. Here’s how to make the shift — and deliver results. Feature You can’t offer solutions to racial problems in tech without a broader understanding of actual career experiences. Three Black tech professionals step forward to tell their stories. Building IT Relationships Though the SI's proposals focus on the benefits the client is intended to receive from these quality reviews, the SIs are actually realizing a large portion of the benefits. Here’s how to ensure you benefit as well. Feature With the pandemic significantly upending global supply chains, the HVAC manufacturer quickly rolled out a BI dashboard to predict, respond to and get ahead of potential problems. Feature If you’re hiring during the pandemic, onboarding can be tricky. IT leaders share advice for developing a secure, seamless onboarding process for new IT hires at a distance. Opinion Intergenerational differences among tech workers can create collaboration challenges and a culture of blame when things go wrong — particularly in the heightened anxiety of today’s business environment. The CIO is in a unique position to change that. Feature CIOs turned presidents and CEOs discuss their rise to the top and offer insights for IT leaders considering similar leaps. Feature Risk management and security are top concerns for most organizations, especially in government industries. The Risk Management Framework (RMF) integrates security into the early development stages to help speed up time to delivery while avoiding risk. Feature Shifting business needs and faltering progress are just a few reasons why an IT project needs course-correction. Here’s how to recognize the signs and make difficult changes for the good. IDG TECHtalk Voices IT organizations need to create cultures of inclusion and break through the unconscious bias found in traditional hiring and management practices. Feature The CIO has become pivotal — and demanding. But having a trusted No. 2 can help ease the pain. Here's how to find the best second-in-command. Feature IT executives will face unique challenges when employees begin returning to the workplace. Here are seven key questions every CIO must answer in devising their optimal plan. Feature The bank is using software from startup CognitiveScale to monitor its AI algorithms for bias, data drift, and other business risks, says Gavin Munroe, HSBC's global CIO of retail and wealth banking. IDG TECHtalk Voices Being a frontline manager requires a careful negotiation between the business and the engineers. If we focus our efforts on needs, we’ll always be doing the right things. Feature Research shows that the vast majority of those who experience stress will also experience growth. Here's how to create space for both pain and gain in your organization. Feature The mortgage processor is using threat intelligence, predictive analytics, and AI to proactively hunt advanced persistent threats like ransomware. Feature From outsized expectations to fundamental feature changes, software development projects get derailed — or declared failures — thanks to a variety of project management and technical factors. CDO at the Center Covid-19 has brought many challenges for today's IT leaders, including continuing to drive new value without adding talent or increasing budget. Here's a new look at running lean. Feature IT’s heroic response to the pandemic has highlighted the technologies, strategies and culture necessary to drive success going forward. Feature Consumption of Bank of America’s Erica virtual assistant is soaring in the wake of the coronavirus outbreak, lending a helping hand to consumers concerned about their personal finances. Feature Strong data analytics is a digital business imperative — and it all begins with data governance, the right strategy and an emphasis on data-conscious culture. Feature CIOs who scrambled to support remote workforces during the COVID-19 pandemic are padding their digital operating models with practices and tools geared for digital transformation. Feature The Metropolitan Washington Airports Authority is enabling paperless boarding via a biometric identity management system that uses facial recognition technology — no boarding pass or passport required. Feature Thinking about insourcing currently outsourced IT work to cut costs or make good on a long-term strategic plan? Here’s how to do it right. IDG TECHtalk Voices Industry professionals shared their thoughts about what it will take to make the tech sector more inclusive during a recent #IDGTECHtalk Twitter chat IDG TECHtalk Voices Connecting people across geographies allows for different perspectives that generate new ideas and innovation. Could a virtual workplace be the answer to better business performance? Movers and Shakers Nick Daffan, CIO of Verisk Analytics, on how engaging data scientists, finding quick wins, and providing flexible technology are key to your data strategy. Feature COVID-19 was a challenge for all IT pros — but some have gone the extra mile. Here are just a few who have stepped up, volunteered their tech chops, and repurposed their platforms for those in need. Feature IT leaders share their best advice for creating a frictionless customer experience. Opinion During the pandemic, organizations adopted transformational sourcing and procurement practices to drive savings, speed, and agility. They may never go back. Feature Launching an impactful project doesn't have to break your budget. Here are seven performance-boosting initiatives to push your organization forward — even in lean times. Managing Innovation & Disruptive Technology Much like DEFCON is used in the U.S. Armed Forces to react to changing threat levels, your enterprise needs its own PANDCON to deal with changing pandemic conditions. Here's how to get started. Feature After a herculean effort to enable remote work at scale, IT organizations are ramping up innovation efforts to address the challenges and create new opportunities for doing business in a post-pandemic world.
Feature Ryan Smith is set to join Intermountain Healthcare as CIO during a coronavirus crisis that has accelerated virtual care initiatives. Here’s how he landed — and is approaching — the role remotely.