IT Leadership
Movers and Shakers
CIO Shannon Gath on building IT value from day one
The Teradyne CIO believes a stakeholder-centric IT organization, an effective governance model, and a team willing to ask the right questions are the keys to IT value.
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7 ways to create a more IT-savvy C-suite
Establishing a more tech-savvy organization starts at the top. But IT leaders who want greater tech fluency among the leadership ranks should put business first.
CIO Executive Council POV
Oshkosh puts digital solutions into overdrive
Global CDIO Anupam Khare’s targeted forays into AI and predictive analytics are fueling continued growth and paving new roads to success for the manufacturer of specialty vehicles.
The CIO Whisperers
Discover CIO Amir Arooni on shifting to product-based IT delivery
The financial services IT chief is giving the digital bank a competitive edge by empowering IT with a product-based mindset and a commitment to ‘extreme automation.’
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Tips for CIOs looking to change verticals
From preparing for the hiring process to excelling in a new vertical, IT leaders who have successfully switched to a new industry shed light on what it takes to make the shift.
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Digital twins: 5 success stories
These five companies are using digital twins to monitor operations, plan predictive maintenance, improve customer service, and optimize their supply chains.
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What CIOs everywhere can learn from Canada’s nationwide internet outage
A sudden loss of internet service by provider Rogers Communications that disconnected millions of Canadians holds three main lessons for CIOs worldwide
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6 key board questions CIOs must be prepared to answer
The board expects the CIO to be a critical agent for business change. Be ready to address these tricky, timely questions to assure your board that IT is being led in the right direction.
News
Geopolitical risks could present new opportunities for CIOs: Gartner
Gartner predicts that by 2026 about 70% of multinational enterprises will adjust the countries in which they operate by hedging to reduce their geopolitical exposure.
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The art of delegating: 6 tips for IT leaders
Letting go of vital tasks can be challenging. But CIOs can free themselves up to tackle higher-level issues and build stronger teams by viewing delegation as a key leadership skill to develop.
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8 ways CIOs and CHROs can collaborate for business impact
With technology, talent, and workplace culture key ingredients for business success, a strong partnership between IT and HR leaders may be the most critical in today’s C-suite.
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Owens Corning leverages low code to make asphalt safer
The manufacturer has put low-code development to work, melding sensor data and analytics to provide real-time visibility into asphalt processing tanks, enhancing safety and improving compliance.
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8 traits of highly efficient CIOs
Efficiency leads to improved productivity, flexibility, and quality of work. Making the best use of your time as an IT leader also builds a direct pathway to career success.
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Hydro-Québec’s radical but careful digital transformation could be a model for utilities everywhere
AI, analytics, and cybersecurity are at the heart of the continual transformation of Canada’s largest electric utility, says Hydro Québec’s vice-president of Information and Communications Technologies.
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Carrier IT tackles big challenges with microtransformations
The HVAC manufacturer is taking a bottom-up approach to digital transformation, launching a series of process automation efforts that cannot wait for company-wide change.
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Aflac virtualizes the customer enrollment experience
When the pandemic put its independent agents and franchises at grave business risk, Aflac IT set about augmenting their work with digital capabilities that make them ‘bionic,’ tech chief Richard Gilbert says.
The CIO Whisperers
CIO Kristie Grinnell on creating a culture of transformation
DXC’s Kristie Grinnell has a track record of balancing emotional intelligence and hard business results. Here’s how she puts high EQ to work in cultivating a growth mindset for her teams.
CIO Survival Guide
Why every IT leader should avoid ‘best practices’
‘Best’ may be the enemy of good. But in IT, ‘best practice’ is the enemy of good sense. CIOs would be wise to know there are no best practices, only practices that fit best.
Movers and Shakers
Jacobs revamps its IT operating model to accelerate business
To support the global professional services firm’s new business strategy, CDIO Madhuri Andrews conceptualized three modes of IT: customer transformation, global talent, and integrated global IT operations.
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CIO 100 US: 10 award-winning manufacturing IT projects
Manufacturers are bridging the IT/OT divide with digital transformations that provide predictive maintenance, improved customer experiences, data-driven decision-making, and smarter supply chain operations.
Managing Innovation & Disruptive Technology
Digital twins are primed to revolutionize the infrastructure industry
How innovation, efficiency and intelligence across the infrastructure ecosystem is finding a kindred spirit in digital twins.
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Customer-centric CIOs move beyond the SLA
Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike. Here’s how to evolve your SLA strategy.
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10 red flags to watch for when hiring
In the battle for top tech talent, the wrong hire can be devastating. So do your IT team the favor of watching out for these warning signs before offering the job.
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Thermo Fisher transforms its customer experience
The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.
IDG TECHtalk Voices
Join the CIO Experts Network
The CIO Experts Network is a new platform that makes it easier to find new opportunities to contribute content to our custom editorial programs.
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CIO 100 US: 7 award-winning financial services and insurance IT projects
The financial services and insurance industries are leading the way with digital tools that enhance customer experiences and automate business insights.
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9 investments CIOs should make before recession hits
In economic downturns, cost-cutting is essential. But so too is making the right IT investments, as IT can better position their organizations to weather lean times and come out ahead for the long run.
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7 traits of digital-savvy CIOs
Just as employees are upskilling in the latest tech, so too should CIOs, whose ongoing digital skills acquisition can greatly impact their organizations and their careers.
The CIO Whisperers
Legendary CIO Larry Quinlan on lifting as you climb the ladder
The former global CIO at Deloitte — and CIO Hall of Fame member — explains the importance of lifting up colleagues on your way to a leadership role and how to bring new ideas to fruition against the odds.
Movers and Shakers
What CEOs really need from today’s CIOs
In the data economy, corporations need CIOs who can get out of delivery and into redesigning their businesses for the future.
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7 ways CIOs can curb costs before recession hits
With CEOs anticipating recession, IT leaders need to take proactive steps by reassessing contracts, tech portfolios, projects lists, and job postings before CFOs come for their budgets.
Opinion
5 tips for turning around a blow-up meeting
All CIOs have been in a meeting where they challenged someone’s thinking and received an emotional response. I call these blow-up meetings, and how you handle them can create a pivotal moment in your transformation or change management program.
News
Lack of IT alignment hampers migration to SAP S/4HANA, report says
Approximately 66% of respondents say that the biggest hurdle to complete SAP S/4HANA migration is aligning business, project, and IT teams.
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5 forces shaping the future IT workforce
From political and social issues to the four-day workweek, forces beyond the pandemic are reshaping the IT work landscape.
Opinion
The CIO’s guide to mastering IT trends
CIOs can be trend masters or trend victims. Those that fare best know how to navigate the sea of tech trend chatter to keep their organizations on top of the latest disruptions and opportunities.
CIO Survival Guide
XaaS isn’t everything — and it isn’t serviceable
‘Everything as a service’ doesn’t include every service IT provides, not to mention everything outside IT that can be characterized as a service. And what it leaves out is arguably more important than what it includes.
Interview
SAIC CIO Nathan Rogers on moving past the office-centric mentality
The Fortune 500 provider of government services and information technology is leaning into its hybrid work future.
Movers and Shakers
Q&A: Empowering agile beyond IT at Fannie Mae
CIO Ramon Richards and his team have matured the mortgage financer’s agile processes and CI/CD practices — extending the agile approach across the organization at large.
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The small business CIO with big lessons for enterprise IT chiefs
Small and medium business’ CIOs have much to teach larger enterprises, according to Fabienne Wintle, CIO of Navii, the Australian government-backed platform that supports small and medium businesses going digital.
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7 traits of inspirational IT leaders
All CIOs are leaders, yet only a select few are truly inspirational leaders. Here’s how you can become one of them.
How-To
How to get on a board of directors: 10 tips for CIOs
IT leaders seeking board opportunities need to network, raise their profile, nurture their relationships, and pursue their passion to land the right board roles where they can have an impact.
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What is value stream mapping? A lean technique for improving business processes
VSM is a lean management technique that helps businesses eliminate process redundancies and waste by finding ways to improve current lean and agile business processes.
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The new CIO playbook: 7 tips for success from day one
Making the transition to the top IT leadership post can be an overwhelming leap for many. Setting yourself up for success begins with listening.
The CIO Whisperers
IT legend Charlie Feld on the CIO as chief integration officer
The influential IT executive lends advice to digital leaders in an age where businesses are either going to transform or disappear.
Accent Notes
How CIOs can unite sustainability and technology
Delivering on the promise of sustainability will require CIOs to work in close collaboration with other executives to identify the technologies that will help their company achieve its ESG goals.
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How a new tech-based Swedish payments authority will fight grant fraud
Every year, around $1.8 billion (SEK18 billion) is incorrectly paid out of welfare systems in Sweden. But with the use of automation and data analytics, payments will be centralized and monitored at a new IT-based authority.
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Authentic leadership: Building an organization that thrives
Authentic leaders place their emphasis on people, values, and ethics, creating a culture of authenticity, transparency, and honesty that ensures all employees are empowered and heard.
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6 hot IT leadership trends — and 6 going cold
The pandemic has greatly shifted what constitutes effective leadership in today’s IT, with process and politics giving way to an intentional focus on building strong, engaged, purpose-driven teams.
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Vendor management: The key to productive partnerships
Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership.
CIO Survival Guide
A CIO’s guide to guiding business change
As CIOs re-think IT’s role in the enterprise, leading or facilitating business change is central to the conversation. Here’s one way IT can and should regain center stage.
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