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Chatbot success hinges on the right NLP algorithms and regular upkeep, experts say. Here's how to ensure your chatbot initiative pays off.
Nearly every technology company — and almost every business u2014 is desperately determining how to use its arsenal of technology to combat the increasingly severe disruption caused by coronavirus.
Be an effective crisis leader. The world needs leadership now, and it needs it from you.
Whether you're new to the board, a seasoned veteran or just aspire to be on a corporate board, these 10 board readiness training programs will get you prepared for the job.
CIOs'expanding management and revenue-generation responsibilities are cementing their roles as business leaders. Traditional technologists need not apply.
Smart and connected products are changing the traditional sales funnel and customer lifecycle and presenting new challenges and opportunities for CIOs.
With the COVID-19 virus forcing people to stay at home, many enterprises suddenly have to support an entirely remote workforce. IDG influencers shared advice about how IT leaders can handle this new dynamic and the technology required during a recent
Companies are creating a new C-suite position, chief automation officer, to oversee RPA, indicating how important automation has become in the age of digital transformation.
Overhauling your product and services development and delivery process at the organizational level can help ensure digital success.