IT Leadership
News Analysis
The top 3 roadblocks for tech implementation in financial firms
A survey covering 750 financial services companies globally has identified three main roadblocks stopping them from achieving digital transformation, according to financial technology firm Broadridge.
Interview
How Sherif Sheta leads IT to keep Canada on life sciences’ cutting edge
Culture is key to IT success, says the CIO of the Toronto-based Centre for Commercialization of Regenerative Medicine (CCRM).
Feature
HP Global CIO Ron Guerrier leads the charge for IT diversity
The son of Haitian immigrants, Guerrier has addressed barriers as learning opportunities in his rise to IT leadership and is now giving back with DEI programs and policies aimed at helping marginalized IT professionals thrive.
Feature
5 ITSM hurdles and how to overcome them
Doing too much too fast, under-communicating, failing to focus on the business… as with so many IT initiatives these common mistakes can undermine ITSM effectiveness.
Interview
How Intuition CIO Kevin Sweeney juggles IT stability and need for change
Kevin Sweeney, CIO of Dublin-based, global e-learning and corporate knowledge-sharing company Intuition, shares tips and techniques for executives in charge of keeping information flowing smoothly across organizations in constant flux.
Interview
Rolls-Royce CIDO Stuart Hughes on leaning into IoT
The engine manufacturer is leveraging IoT data to tailor maintenance and overhaul to the individual engine rather than the product family.
Feature
10 signs you’re a weaker leader than you think
When results are mixed, people are leaving, and you’re overpromising to keep up, it’s time to assess any underlying reasons for middling performance and to rethink your leadership approach.
Feature
CIOs for hire: The rise of the contract CIO
A class of CIOs are offering fractional and contract services to fill a niche in the IT executive job market.
Interview
Anadolu Efes CIO drives AI-fuelled data, analytics strategy
Murat Ozkan, chief information and digital officer at Anadolu Efes, the Turkey-based international beverages company, talks about how a data management strategy comprising AI and analytics will sustain further growth.
Feature
What’s different for CIOs in Ireland
A unique business emphasis, connections with the UK, and a central role in Europe affect Irish IT strategy and execution.
News
8 keys to a successful BI strategy
BI success requires more than just a strong technology platform. It takes laser focus on processes and personnel — and a business-first approach to gaining insights from data.
Interview
JLL CIO Edward Wagoner on leading change
What worked in the past isn’t going to work in the future, says Wagoner. His advice: engage and welcome the different ways of thinking that are so critical for transformation.
Movers and Shakers
3 IT initiatives fueling business transformation at Zebra Technologies
Who says a zebra can’t change its stripes? CIO Deepak Kaul explains how a hub and spoke data model, along with cloud-based ERP and infrastructure, are at the heart of Zebra’s changing business model.
The CIO Whisperers
7 questions CIOs must ask about the office of the future
Renowned futurist Bob Johansen discusses the innovative value of strategic foresight and how to prepare for the “flexible, shape-shifting office of super minds.”
Feature
6 ways to restructure IT for maximum productivity
From shifting operating models to favoring a more cross-functional approach to collaboration, CIOs are improving IT productivity by rethinking how IT gets work done.
Feature
5 essential skills and traits of a chief data officer
Top data execs are in high demand as organizations seek to extract business value from their data. Here’s what’s needed for CDO success.
News Analysis
What is ServiceNow Impact? An app to keep digital transformations on track
ServiceNow is offering to help CIOs get more value from their investment — if they’ll pay just a little more.
Feature
Disney data clean room helps advertisers leverage audience analysis
Aiming to give advertisers access to a vast quantity of audience data while protecting users’ privacy, Disney Advertising Sales has taken a data clean room approach to data governance.
Interview
IDEXX CIO Ken Grady: Why you need to be a commercial CIO
The CIO role is the only IT job where you’re not being hired by someone in IT, says IDEXX CIO, Ken Grady. That career-changing realization pushed him towards a more collaborative relationship with his peers in sales and marketing.
Feature
Papa Johns IT turns to Splunk for Super Bowl spike
The pizza delivery and carryout chain has established a real-time monitoring system in the cloud to ensure its pizza-making operations go smoothly, even under high demand.
Feature
Walgreens Boots Alliance gets personal with AI
The pharmacy chain is leveraging its cloud-first digital transformation to better serve its customers, thanks to a data foundation retooled for speedier analytics and the latest machine learning technologies.
Feature
CIOs set long-term hybrid work strategies
CIOs are fully immersed in designing hybrid workscapes tuned for collaboration and productivity as they reimagine the core processes and culture of the modern hybrid enterprise.
Interview
Generac CIO Tim Dickson: Why CIO reporting relationships matter for digital transformation success
The 62-year old Fortune 1000 manufacturing company is transforming into an energy technology solutions provider, with IT at the forefront. CIO Tim Dickson shares his thoughts on how data is creating new business opportunities and how reporting to the CEO elevates IT.
Opinion
The CIO’s no-bull guide to effective IT
Building effective IT 101: Looking to run a successful 21st century, digital-ready IT organization? Here’s an overview on how to pull it all together.
Feature
CIOs make the leap to business leadership
As lines between business and IT blur, IT leaders are contemplating careers beyond IT, taking on hybrid business-IT roles or making the full-on move to business leader.
Building IT Relationships
A tsunami of IT project disasters is on the horizon
No garden-variety ‘over budget and behind schedule’ project failures here. We’re talking spectacular failures that disrupt supply chains, delay the reporting of financials, and blow up the careers of seemingly competent executives.
Feature
What is servant leadership? A philosophy for people-first leadership
Servant leadership is a service-first framework for management that prioritizes employee growth and empathetic leadership.
Interview
Reimagining IT at Liberty Mutual
Like many IT leaders, James McGlennon has been on a journey to transform IT to support a new era of business productivity, a move accelerated and shaped by the pandemic.
Opinion
5 steps for finding value in the cloud
What do companies with successful cloud strategies know that their peers don’t? Where to look for value.
Feature
Making a difference: IT leaders uplift their communities
Volunteer work can help lend new purpose and breathe new life into your IT career, say senior tech leaders who have offered their skills for meaningful community tech and STEM projects.
Feature
15 professional organizations for Black IT pros
Black technologists have long been grossly underrepresented in IT. These 15 professional organizations aim to help close the diversity gap in tech by empowering Black tech professionals at every level.
Feature
9 ways CIOs will fail to support hybrid work in 2022
The heroic work CIOs did in facilitating all-remote workplaces isn’t enough to tackle what’s next. Hybrid success requires the right investments, a new mindset, and widespread cultural changes.
Feature
US Xpress goes digital for the long haul
Digital transformation positions the freight carrier well in a tight market for truckers, paving the way for improved operations and data-driven decision-making.
Podcast
CIO Leadership Live with André Mendes, CIO, U.S. Department of Commerce
André Mendes, CIO at the U.S. Department of Commerce, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They discuss battling cyber risk, advancing AI success, hybrid work challenges and more.
Movers and Shakers
A platform model drives digital innovation at Zoetis
As CIDO of the global $6.7B animal health business, Wafaa Mamilli’s job is to find new areas of revenue generation.
Feature
Trusted advisors: 8 tips for developing a dependable network
No CIO has all the answers. Strategic vendors, consultants, former colleagues, CIO peers — all can provide valuable counsel if you know how to develop advisory relationships that work.
The CIO Whisperers
Baker Hughes CIO Jen Hartsock on balancing speed and perfection
The digital technology leader discusses the importance of vulnerability in leadership and what it takes to attract, develop, and retain awesome talent.
Feature
Business leaders take aim at the CIO role
As the top technology spot becomes more strategic, tech-savvy business leaders are stepping into the ring, giving traditional IT up-and-comers a run for the CIO role.
Feature
What is data architecture? A framework for managing data
Data architecture translates business needs into data and system requirements and seeks to manage data and its flow through the enterprise.
Feature
What is TQM? A company-wide strategy for customer satisfaction
Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.
Feature
The 10 most in-demand tech jobs for 2022 — and how to hire for them
From security pros to developers to analysts, the battle for the best IT talent wages. Here’s what to look for (and what to offer) when hiring for the 10 most in-demand jobs for 2022.
Interview
Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results
The telecommunications company’s head of IT for North America discusses the company’s “way of working” and finding opportunities in the hybrid workplace.
Feature
8 top priorities for CIOs in 2022
2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.
Feature
Camira Fabrics weaves together EDI and API integrations
What began as a move to bring EDI management in house led to the creation of new APIs for shipping, and has opened the door to future infrastructure modernization.
Managing Innovation & Disruptive Technology
10 CIO resolutions for 2022
Is advancing your career on your personal to-do list for the new year? Let these ideas be your guide.
Feature
Unlikely partners: How CIOs and CMOs can collaborate
In today’s digital-focused, customer-centric business world, CIOs and CMOs are putting aside tech budget tussles to work side by side in driving business value.
Opinion
The savvy CIO’s secret weapon: Your IT team
Building effective IT 101: When building an effective IT organization, nothing matters as much as the humans who get IT’s work done.
The CIO Whisperers
FedEx EVP/CIO Ken Spangler on enterprise agility as an enabler for innovation
The FedEx business leader shares why the strategic operating principles of competing collectively, operating collaboratively, and innovating digitally matter more than ever.
Feature
7 ways to breathe new life into your IT leadership career
Bored? Burned out? Here’s how to reignite your professional life and get your career back on track.
Interview
AI/ML at scale: The next horizon for PPG’s data strategy
At PPG, data is key not only to IT strategy, but to enabling business strategy, says Jeff Lipniskis, global IT director. With a solid foundation in place, his focus now is on being AI ready.
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