IT Leadership
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Disney data clean room helps advertisers leverage audience analysis
Aiming to give advertisers access to a vast quantity of audience data while protecting users’ privacy, Disney Advertising Sales has taken a data clean room approach to data governance.
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5 essential skills and traits of a chief data officer
Top data execs are in high demand as organizations seek to extract business value from their data. Here’s what’s needed for CDO success.
Interview
IDEXX CIO Ken Grady: Why you need to be a commercial CIO
The CIO role is the only IT job where you’re not being hired by someone in IT, says IDEXX CIO, Ken Grady. That career-changing realization pushed him towards a more collaborative relationship with his peers in sales and marketing.
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Papa Johns IT turns to Splunk for Super Bowl spike
The pizza delivery and carryout chain has established a real-time monitoring system in the cloud to ensure its pizza-making operations go smoothly, even under high demand.
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Walgreens Boots Alliance gets personal with AI
The pharmacy chain is leveraging its cloud-first digital transformation to better serve its customers, thanks to a data foundation retooled for speedier analytics and the latest machine learning technologies.
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CIOs set long-term hybrid work strategies
CIOs are fully immersed in designing hybrid workscapes tuned for collaboration and productivity as they reimagine the core processes and culture of the modern hybrid enterprise.
Interview
Generac CIO Tim Dickson: Why CIO reporting relationships matter for digital transformation success
The 62-year old Fortune 1000 manufacturing company is transforming into an energy technology solutions provider, with IT at the forefront. CIO Tim Dickson shares his thoughts on how data is creating new business opportunities and how reporting to the CEO elevates IT.
Opinion
The CIO’s no-bull guide to effective IT
Building effective IT 101: Looking to run a successful 21st century, digital-ready IT organization? Here’s an overview on how to pull it all together.
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CIOs make the leap to business leadership
As lines between business and IT blur, IT leaders are contemplating careers beyond IT, taking on hybrid business-IT roles or making the full-on move to business leader.
Building IT Relationships
A tsunami of IT project disasters is on the horizon
No garden-variety ‘over budget and behind schedule’ project failures here. We’re talking spectacular failures that disrupt supply chains, delay the reporting of financials, and blow up the careers of seemingly competent executives.
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What is servant leadership? A philosophy for people-first leadership
Servant leadership is a service-first framework for management that prioritizes employee growth and empathetic leadership.
Interview
Reimagining IT at Liberty Mutual
Like many IT leaders, James McGlennon has been on a journey to transform IT to support a new era of business productivity, a move accelerated and shaped by the pandemic.
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Making a difference: IT leaders uplift their communities
Volunteer work can help lend new purpose and breathe new life into your IT career, say senior tech leaders who have offered their skills for meaningful community tech and STEM projects.
Opinion
5 steps for finding value in the cloud
What do companies with successful cloud strategies know that their peers don’t? Where to look for value.
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15 professional organizations for Black IT pros
Black technologists have long been grossly underrepresented in IT. These 15 professional organizations aim to help close the diversity gap in tech by empowering Black tech professionals at every level.
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9 ways CIOs will fail to support hybrid work in 2022
The heroic work CIOs did in facilitating all-remote workplaces isn’t enough to tackle what’s next. Hybrid success requires the right investments, a new mindset, and widespread cultural changes.
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US Xpress goes digital for the long haul
Digital transformation positions the freight carrier well in a tight market for truckers, paving the way for improved operations and data-driven decision-making.
Podcast
CIO Leadership Live with André Mendes, CIO, U.S. Department of Commerce
André Mendes, CIO at the U.S. Department of Commerce, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. They discuss battling cyber risk, advancing AI success, hybrid work challenges and more.
Movers and Shakers
A platform model drives digital innovation at Zoetis
As CIDO of the global $6.7B animal health business, Wafaa Mamilli’s job is to find new areas of revenue generation.
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Trusted advisors: 8 tips for developing a dependable network
No CIO has all the answers. Strategic vendors, consultants, former colleagues, CIO peers — all can provide valuable counsel if you know how to develop advisory relationships that work.
The CIO Whisperers
Baker Hughes CIO Jen Hartsock on balancing speed and perfection
The digital technology leader discusses the importance of vulnerability in leadership and what it takes to attract, develop, and retain awesome talent.
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What is data architecture? A framework for managing data
Data architecture translates business needs into data and system requirements and seeks to manage data and its flow through the enterprise.
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Business leaders take aim at the CIO role
As the top technology spot becomes more strategic, tech-savvy business leaders are stepping into the ring, giving traditional IT up-and-comers a run for the CIO role.
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What is TQM? A company-wide strategy for customer satisfaction
Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction.
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The 10 most in-demand tech jobs for 2022 — and how to hire for them
From security pros to developers to analysts, the battle for the best IT talent wages. Here’s what to look for (and what to offer) when hiring for the 10 most in-demand jobs for 2022.
Interview
Ericsson’s Tony Caesar: It’s not about clocking hours, it’s about clocking results
The telecommunications company’s head of IT for North America discusses the company’s “way of working” and finding opportunities in the hybrid workplace.
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8 top priorities for CIOs in 2022
2022 promises to be both exciting and challenging for IT leaders. To get the most value from IT in the year ahead, tech chiefs should focus on the following key initiatives.
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Camira Fabrics weaves together EDI and API integrations
What began as a move to bring EDI management in house led to the creation of new APIs for shipping, and has opened the door to future infrastructure modernization.
Managing Innovation & Disruptive Technology
10 CIO resolutions for 2022
Is advancing your career on your personal to-do list for the new year? Let these ideas be your guide.
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Unlikely partners: How CIOs and CMOs can collaborate
In today’s digital-focused, customer-centric business world, CIOs and CMOs are putting aside tech budget tussles to work side by side in driving business value.
The CIO Whisperers
FedEx EVP/CIO Ken Spangler on enterprise agility as an enabler for innovation
The FedEx business leader shares why the strategic operating principles of competing collectively, operating collaboratively, and innovating digitally matter more than ever.
Opinion
The savvy CIO’s secret weapon: Your IT team
Building effective IT 101: When building an effective IT organization, nothing matters as much as the humans who get IT’s work done.
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7 ways to breathe new life into your IT leadership career
Bored? Burned out? Here’s how to reignite your professional life and get your career back on track.
Interview
AI/ML at scale: The next horizon for PPG’s data strategy
At PPG, data is key not only to IT strategy, but to enabling business strategy, says Jeff Lipniskis, global IT director. With a solid foundation in place, his focus now is on being AI ready.
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What is Kanban? Workflow management simplified
Kanban helps organizations focus on specific tasks until completion. This simple workflow management system is an effective method for fostering collaboration and productivity.
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Top 7 challenges IT leaders will face in 2022
Facilitating hybrid working environments and ensuring a skills match for future success top the list of tough, ongoing issues IT leaders must navigate this year.
Developing IT Leaders
CIO as business partner: 4 prerequisites IT leaders must master
IT leaders wanting to be seen and treated as an equal business partner and be included in the organization’s strategic vision, objectives, values, and decisions must first exhibit these four key business and communication attributes.
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Top 12 ITSM tools
IT service management has evolved into a key function for keeping the enterprise humming. These platforms can help you track and hone service workflows.
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7 hot IT budget investments — and 4 going cold
IT leaders are looking to leverage technology to fuel innovation and business transformation in the new year, with budget bets built to suit.
Movers and Shakers
Digital product factories enable a new business model at Toyota Financial Services
Chief innovation and digital officer Vipin Gupta and his team turned transformation logic upside down to create a mobility-finance-as-a-service platform that TFS now offers as a white label service to other mobility companies.
Interview
Value first, then structure: Lessons from GSK’s data transformation
The pharmaceutical company’s chief digital and technology officer Shobie Ramakrishnan discusses how starting “with the broadest possible ambition and the smallest possible effort” led to creating value at scale.
IDG TECHtalk Voices
Healthcare leaders: Don't let telehealth be a pitfall
Virtual healthcare has proven its value – now, it’s time to expand and improve upon that foundation.
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Enterprise architecture in the agile era: Less policing, more coaching
Who says EA is too rigid for transformation? Modern agile enterprise architects start small, deliver value quickly, and collaborate with product teams.
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10 IT resolutions for 2022
IT leaders share their visions on how they hope to transform their teams, their organizations, and themselves in the new year.
Opinion
11 lies CIOs will tell themselves in 2022
Self-deception thy role is chief information officer. Here’s what you’re likely to be fooling yourself about the year ahead.
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Altria’s investment in career development pays off
Giving employees a clear path forward in their careers is a key factor in retaining them. At Altria, IT careers are a top priority, with defined goals and a variety of opportunities.
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7 enterprise architecture mistakes to avoid
Disruptive times require resilient, forward-looking enterprise architecture. Don’t let a faulty framework ruin your organization’s ability to meet current and future objectives.
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CIOs spell out top tech priorities for 2022
AI and automation will take center stage, as cloud and collaboration continue to impact IT agendas — and IT leaders keep apprised of disprupive technologies on the horizon.
CIO Executive Council POV
5 essential guard rails for keeping ML models on track
As machine learning makes more use of deep neural networks, businesses are increasingly dependent on a technology that experts don’t fully understand. Guard rails are required to ensure safe and predictable operating environments.
The CIO Whisperers
Centene CIO Mark Brooks on building IT’s business relevance
The healthcare executive explains what it takes for IT leaders to get and keep their seat at the leadership table and how to cultivate a mission-driven technology team.
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