IT Management
Analysis
9 reasons good employees leave — and how to prevent it
Talent is your biggest asset, and while you’ll never eliminate employee turnover, the following strategies can help you keep your best.
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7 secrets of successful vendor negotiation
Negotiation skills are fast becoming a CIO imperative. Here’s how to turn a single, initial purchase into a mutually beneficial, long-term vendor partnership.
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IT certification mistakes to avoid
Certifications can be a real boon to your career or those of your staff — unless you fall prey to these common pitfalls.
IDG TECHtalk Voices
Why gamification is a great tool for employee engagement
The rewards a gamer gets for completing levels or collecting points can be replicated in a workplace environment to improve engagement, motivate personal growth, and encourage continuous improvement.
The CIO Whisperers
5 questions with Johnson & Johnson’s Jim Swanson
Learn how this top CIO is leveraging a platform operating model and focusing on building a diverse, tech-centric culture to accelerate the digital health ecosystem.
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5 ways CIOs are redefining teamwork for a hybrid world
From smaller teams, to video tech that creates more equitable meetings, to a rebalanced brain trust in the office, CIOs are trying out new approaches to IT teamwork.
News Analysis
ServiceNow, Celonis team up to power process automation
Early next year, a joint offering will mine processes to identify opportunities for optimization and provide the platform on which those processes can be automated.
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What is Kyndryl? IBM’s managed infrastructure services spin-off explained
IBM is focusing on hot technologies such as artificial intelligence and the cloud, and is cutting adrift legacy IT activities to operate as an independent company.
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Mentorship: Tips for success
A mentoring relationship can be a very rewarding experience for everyone involved. IT leaders offer advice on how to get started and how to ensure your mentoring efforts pay off.
News Analysis
Exclusive survey: CIOs outline tech priorities for 2021-22
With 2020 spending largely dictated by pandemic response, CIOs are now investing with one eye on the future — and one eye on securing the present.
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Upskilling the hybrid IT workforce
The new hybrid workplace paradigm has IT leaders rethinking how they conduct skills and leadership training.
Movers and Shakers
Developing a digital culture at U. S. Steel
At one of the world’s largest steel companies, digital success springs from solid business cases, a culture of innovation, and diligent change management, says CIO Steve Bugajski.
IDG TECHtalk Voices
Enterprise mobility: Overcoming data access and system integration roadblocks
Always-on remote access is a mini digital transformation project in itself. Here’s how to work toward a seamless experience for all employees.
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How to assemble a highly effective analytics team
Data-driven success hinges on strong, diverse, cross-functional data teams. IT leaders offer tips on creating and maintaining teams tuned for delivering keen data insights.
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12 IT skills paying the highest premiums today
From risk analytics to deep learning, these 12 IT skills are earning the highest pay premiums in 2021, according to data from Foote Partners.
News Analysis
Microsoft’s Office 365 price increases: How to reduce the hit
Microsoft will increase the price of Office 365 by up to 25% in March 2022, but there are things CIOs can do now to limit the damage.
IDG TECHtalk Voices
3 steps toward a more innovative business culture
Capturing a culture of innovation in a post-pandemic landscape is perhaps one of the greatest challenges facing organizations. Change cannot happen passively.
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How to cultivate IT talent remotely
Identifying and growing IT talent in remote and hybrid workplaces is a big change for IT leaders, who must rely more on metrics, emotional intelligence, and new remote skills to elevate the best from their teams.
Movers and Shakers
How Johnson Controls is going ‘digital to the core’
As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.
News Analysis
ServiceNow ‘Rome’ emphasizes employee experience
CIOs weigh in on ServiceNow’s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.
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AI in hiring might do more harm than good
AI hiring tools claim to reduce bias in hiring by incorporating machine-based decisions, but at least in its early stages, AI hiring strategies have the potential to hurt DEI in your organization.
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D&I: A key factor in increasing project ROI
Finding ways to generate a higher return on investment for projects is a key issue, especially coming out of the COVID-19 pandemic. Increasing diversity in project teams may be an answer.
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Hispanic IT leaders pioneer new paths to the top
Despite increased focus on diversity in today’s IT, Hispanics are still grappling with how to stand out, yet blend in, in what remains a white male-dominated IT culture.
Movers and Shakers
How Carrier IT built a new culture (during a spinoff and a pandemic)
CIO Joe Schulz and the digital team seized the once-in-a-lifetime opportunity to create a metrics-based, customer-focused culture for IT.
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How to win over your board of directors
A 15-minute board presentation can make or break a promising career. Leaders offer CIOs advice meeting board needs and expectations and winning their lasting support and respect.Managing Innovation & Disruptive Technology
3 tips for combatting not-invented-here syndrome
Company culture and internal politics can block ideas at any time as they make their perilous journey from concept to value. These techniques will help you knock down those barriers to innovation.
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10 impediments to IT innovation
From inefficient IT operations to an inability to upskill at pace, innovation is often undercut by ingrained organizational issues that IT leaders must change.
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5 ways diversity and inclusion help teams perform better
Diversity and inclusion provide organizations with many benefits, including better access to talent and higher levels of engagement and trust.
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What is design thinking? An agile method for innovation
Design thinking eschews traditional development processes in favor of an agile, flexible method for developing products and services with a unique focus on the customer.
Opinion
The 3 IT processes CIOs need most
Building effective IT 101: Processes matter, but some matter more than others. Here’s where to put your skin in the game as an IT leader.
Inclusion, Inc.
Back to business, but not back to normal
The pandemic exposed the myth that the "normal" workplace worked. IT leaders have an opportunity to do better for diverse employees as they chart their paths to the future of work.
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IT navigates the ‘Great Resignation’
With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.
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What is SCOR? A model for improving supply chain management
The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency, and efficiency.
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What is a managed service provider? Strategic outsourcing for IT services explained
MSPs are increasingly being turned to as strategic outsourcing partners that remotely manage or delivery IT services, thanks to talent and technologies most enterprises lack.
Developing IT Leaders
IT technical fellowship: A new path to the top
IT pros at the top of their careers as individual contributors are often faced with few career choices: Go into management or stay where they are. Establishing an IT Technical Fellow career track can change that, providing a new way to recognize and retain top talent.
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Real IT leadership: Selling the transformative dream
It's one thing to cook up a great new initiative, but making it happen requires powers of persuasion, solid partnerships, and access to genuine technical insight.
The Business of Data
6 ways to harness the value of open data
A treasure trove of free information assets is dispersed across public and private institutions. Here's how can you use that data to drive business success.
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Leveling up your IT talent strategy
The promise of technology advancements and digital transformation has helped CEOs finally recognize what the best CIOs have known all along: IT is the business. Is your talent strategy keeping pace?
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Making the most of university tech talent
From establishing tech incubators to providing STEM education grants, companies are developing deep ties to tech talent at local universities while facilitating key IT skills development.
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6 tips for ensuring IT manager success
Are your department managers reaching their full potential? Here’s how to gain relevant insights into their performance — and to ensure necessary adjustments are made.
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How Salesforce finds and upskills AI talent
The talent gap is the No. 1 impediment to AI success. Salesforce.com’s multipronged approach can provide IT leaders with a playbook for finding and upskilling talent where they may not have thought to look.
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4 ways to diversify your IT hiring pipeline
Diverse teams deliver better results. Here’s how companies are reevaluating their hiring strategies to ensure they’re reaching qualified candidates outside traditional hiring avenues.
Movers and Shakers
Keysight Technologies CIO: Tech companies need to modernize IT too
The architecture is composable and processes are agile at the electronics manufacturer, but for Dan Krantz and team, a ‘growth mindset’ is just as important.
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7 secrets of IT talent magnets
From offering meaningful work to embracing hybrid environments, CIOs whose organizations have established virtuous IT recruiting cycles share tips on how to consistently attract IT talent.
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20 tips for supporting team mental health
The mental health of each team member is vital to your organization’s performance. Leaders at every level must intentionally and continually commit to finding ways to improve the mental health of their teams.
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20 professional organizations focused on diversity in tech
BIPOC and LGBTQ+ communities have long been grossly underrepresented in IT. These 20 professional organizations aim to help close the diversity gap in tech by empowering BIPOC and LGBTQ+ tech pros.
Building IT Relationships
Getting to no: 3 things your cloud vendor won't give you (and what to ask for instead)
Knowing what vendors will say "no" to can be a powerful tool in your negotiation arsenal.
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7 toxic team behaviors IT leaders must root out
When an IT team member begins behaving poorly, performance and productivity will likely suffer. Here’s how to detect and eradicate destructive attitudes before they take root.
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Rethinking IT governance for agility and innovation
To meet today’s need for constant innovation, IT leaders must take a different approach to IT governance centered around flexibility and agility — without sacrificing stability and security.
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6 IT management traps to avoid
When the work gets stressful, it’s easy to fall prey to quick management fixes that can harden into habits that do more harm than good.
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