IT Management
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How Year Up is redefining and diversifying the IT talent pipeline
To help bridge the opportunity divide, careers organization Year Up is connecting corporate sponsors with talented, hardworking young adults from underserved communities who are eager to embark on an IT career.
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Lessons from COVID: Futureproofing your IT infrastructure
IT leaders are leveraging the pandemic’s real-life stress-test to rethink IT strategy around building resiliency for an uncertain future.
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7 steps for making IT layoffs as painless as possible
It's the downside of any IT leader's job: telling skilled, productive staff members their services are no longer required. Here's how to make an unpleasant task somewhat less disagreeable.
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Accenture apprenticeships diversify talent pipelines, bridge IT gaps
Accenture’s National Apprenticeship Program is opening up new, diverse talent pipelines to recruit motivated candidates who can be upskilled or reskilled for IT roles.
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Hiring in the age of COVID: Key lessons learned
Almost two-thirds of companies now interview, hire and onboard entirely remotely — and it’s yielding some positive results. IT leaders who are hiring aggressively lend insights into the new paradigm.
Managing Innovation & Disruptive Technology
9 best practices for better innovation
Following these steps for prioritizing ideas will help you seize the most promising opportunities.
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9 tips for managing the mental health of your IT teams
Managing mental health has become a necessary burden for IT leaders during the pandemic. The following tips may help reduce burnout and get employees the help they need.
IDG TECHtalk Voices
The future of work: 'EX' is the new CX
In the ‘work-from-anywhere’ world, business leaders will have to become more thoughtful about employee engagement, productivity and satisfaction
Movers and Shakers
How JetBlue leverages digital technology for safer travel
The airline's technology chief, Eash Sundaram, explains how solutions originally introduced to enhance the customer experience are now helping ensure safety during the pandemic.
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Remote IT’s future: Key lessons learned from this WFH era
COVID-19 made IT staff working from home a necessity. Should the practice now be viewed as a fresh path to improved productivity?
Inclusion, Inc.
Diversifying your IT workforce
It's time to turn your words of solidarity into action. Here's where to start.
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IT leaders grapple with the new normal
Five articles examine the challenges faced by leaders across all segments of IT – and the solutions that have made a difference.
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Seeking a new gig? IT leader hiring rebounds, remotely
Recruitment of IT leaders has thawed since the pandemic first hit, as companies seek digital leaders who can help them adapt to shifting business dynamics. Here, recruiters offer tips for navigating the IT leadership hiring landscape.
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Secrets of successful digital innovation
The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.
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The hidden costs of outsourcing
Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises charges.
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7 barriers to innovation worth breaking
Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.
IDG TECHtalk Voices
5 lessons when creating a ‘customer zero’ program
Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.
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CIOs grapple with how to jumpstart innovation amid pandemic
IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.
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7 ways to gain control over cloud spend
Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.
Building IT Relationships
5 costly mistakes in infrastructure outsourcing
Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider. Here's how to avoid them.
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5 tips for implementing an effective D&I strategy
To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.
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Creating an IT culture of inclusiveness and belonging
For too long, and out of necessity, Black IT professionals have been silent about their experience. Creating a safe space to engage, listen and learn from others is a necessary first step towards creating a workplace culture that fully supports and values people of color.
Movers and Shakers
Spinning up digital innovation at Warner Music Group
Ralph Munsen, CIO of Warner Music Group, discusses technology and business transformation at the global music company.
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11 ways to boost morale in a COVID world
IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely.
CIO Executive Council POV
Inside Adobe's employee-focused COVID-19 response roadmap
A comprehensive business continuity blueprint and advance planning paved the way for Adobe's rapid work-from-home transition, but the focus on employee experience was the key to success.
Analysis
A 10-point plan for addressing WFH cybersecurity challenges
Back in early Spring, ensuring users could access the necessary applications securely from home was priority No. 1. Now, 3-4 months later, work from home looks like it's here to stay … for a while, at least. Here's your to-do list for the next 6 months and beyond.
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8 tips for avoiding IT staff burnout during a pandemic
IT leaders get creative managing remote tech teams working from the confines of home offices. Here’s how they alleviate burnout that threatens to crater WFH life.
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What is workforce management? A process for ensuring employee productivity
Workforce management (WFM) began as a scheduling process but has since grown into a complex framework for maintaining human capital, budgeting and scheduling for your workforce.
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The CIO’s cost-optimization playbook: 7 tips for tight times
IT leaders lend advice on optimizing IT for value when budgets get lean — without impairing growth projects.Feature
The pandemic pivot: IT leaders innovate on the fly
Already accustomed to moving quickly, CIOs are testing and scrapping new solutions to accommodate customers. Their work could provide blueprints for future innovation.
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7 steps to prepare IT for a second-wave COVID-19 outbreak
Lessons learned to date promise to help IT weather a second round of COVID-19 lockdowns this winter. Following a few basic suggestions could spell the difference between a trouble-free transition to remote teams and a viral meltdown.
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The 7 most popular IT pilot projects today
The coronavirus pandemic has IT leaders shaking up IT priorities, with innovation pilots shifting to areas and technologies best suited to set up their organizations for near-term success.
Movers and Shakers
Digitizing industrial products at Cummins
Sherry Aaholm, CIO of the $23 billion engine manufacturer, shares her strategy for creating foundational change at scale
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How IT leaders can effectively address systemic racism
Systemic racism in IT is an uncomfortable truth. Now is the time to recognize it and eradicate it. Here's how to get started.
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Best bang for your IT budget
With budgets uncertain and project priorities pivoting in the wake of the pandemic, IT leaders are finding several key areas worth investing in.
Movers and Shakers
Don't squander that crisis-induced transformation
Veteran CIO Phil Fasano has some straight talk for CEOs and corporate boards about why they should invest in the technologies that support new ways of working.
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IT leaders juggle staffing strategies, post-COVID
As project priorities (and IT budgets) shift, CIOs are rethinking how to acquire much needed skills in uncertain times.
Inclusion, Inc.
Corporate allyship: Show your work or quiet down
Does your company truly stand with the principles of the Black Lives Matter movement or are you an 'Optical Ally'? Your Black employees and customers will know the difference.
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Black IT leaders: The challenging path to the top
For Black IT professionals, the path to leadership remains fraught with systemic racial issues and few outlets for support. Here, Black IT leaders shed light on their experiences and share advice for change.
The Digital CIO
3 factors for implementing contact tracing in the workplace
As businesses plan to return to the office, CIOs need to develop a contact tracing strategy for a safe working environment.
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T-Mobile’s returnship program aims to get women back into tech
A text message prompted T-Mobile to launch a returnship program designed to foster gender diversity by retraining women trying to get back into IT after taking time off.
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CIOs rethink the 18-month IT plan, post-COVID
The dramatic events of 2020 have IT leaders adjusting mid-range roadmaps on the fly, fast-tracking productivity, automation and customer initiatives while forgoing previously planned upgrades.
Boardroom Bound
Building board diversity
As corporate boards show some progress in welcoming women and people of color in the latest wave of new members, diversity trends pave the way for more tech leaders in the boardroom.
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Secrets of successful business-IT co-creation
Great things happen when business and IT define and solve problems together. Here’s how to make the shift — and deliver results.
News
SAP offers new marketplace for filling staff vacancies
Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.
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Being Black in IT: 3 tech leaders share their stories
You can’t offer solutions to racial problems in tech without a broader understanding of actual career experiences. Three Black tech professionals step forward to tell their stories.
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5 tips for remote IT onboarding
If you’re hiring during the pandemic, onboarding can be tricky. IT leaders share advice for developing a secure, seamless onboarding process for new IT hires at a distance.Feature
7 attributes to look for in a deputy IT leader
The CIO has become pivotal — and demanding. But having a trusted No. 2 can help ease the pain. Here's how to find the best second-in-command.
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Preparing your organization for post-traumatic growth
Research shows that the vast majority of those who experience stress will also experience growth. Here's how to create space for both pain and gain in your organization.
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9 emerging job roles for the future of AI
Artificial intelligence is fast proving a business differentiator. Here are the key roles and skills you may soon need to fill for your AI A-team.
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