IT Management
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4 trends fueling hybrid-work strategies in 2021
In 2021, IT leaders will equip reconfigured corporate offices with hoteling and contract-tracing tools and automate more business processes while extending their cybersecurity coverage.
IDG TECHtalk Voices
Balancing innovation and optimization
How online trading platform Robinhood dealt with hyper-growth, Kubernetes, and getting the goals right
IDG TECHtalk Voices
Strike a balance: Ensuring secure remote work without hindering productivity
The expanded remote workforce requires a balanced, secure approach to accessing data, apps, and systems.
Feature
Providence crafts direct-to-home device provisioning in pandemic response
In a pivot from its digital transformation, the healthcare system built a just-in-time device-provisioning supply chain to ship ready-to-use laptops to employees’ homes.
Movers and Shakers
How Comcast IT moved from order-taker to innovator
Rick Rioboli, EVP & CIO of Comcast, discusses the importance of moving toward a target architecture, his strategy for clean data, and how he assesses candidates for his IT leadership team.
The Business of Data
Tapping into dark data for efficiency, innovation, and income
Looking in the recesses of your data silos can pay dividends for CIOs seeking to improve business processes and drive innovation.
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CIOs take the lead in pursuit of operational efficiencies
Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value.
Movers and Shakers
How empathy drives IT innovation at Thermo Fisher Scientific
CIO Ryan Snyder shares his insights on IT’s expanding role in product development and the future of the CIO role.
Feature
How to run a successful IT apprenticeship program
Running an effective IT apprenticeship programs can help your company diversify your talent pipeline, fill skills gaps and upskill and retain workers on the latest technology.
Opinion
Ready, set, change! Building a fair, equitable and just IT culture
Redefining workplace culture is no small task. But with the right leadership competencies, management discipline, and a tenacious commitment to the task at hand, you can activate your new organizational vision.
Feature
How Year Up is redefining and diversifying the IT talent pipeline
To help bridge the opportunity divide, careers organization Year Up is connecting corporate sponsors with talented, hardworking young adults from underserved communities who are eager to embark on an IT career.
CIO Executive Council POV
Why your COVID recovery strategy should put people first
While security, business continuity, and operational efficiencies may top an IT leader's list of responsibilities, people and team dynamics may ultimately be the strongest or weakest links in a pandemic recovery game plan.
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Lessons from COVID: Futureproofing your IT infrastructure
IT leaders are leveraging the pandemic’s real-life stress-test to rethink IT strategy around building resiliency for an uncertain future.
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7 steps for making IT layoffs as painless as possible
It's the downside of any IT leader's job: telling skilled, productive staff members their services are no longer required. Here's how to make an unpleasant task somewhat less disagreeable.
Feature
Accenture apprenticeships diversify talent pipelines, bridge IT gaps
Accenture’s National Apprenticeship Program is opening up new, diverse talent pipelines to recruit motivated candidates who can be upskilled or reskilled for IT roles.
Feature
Hiring in the age of COVID: Key lessons learned
Almost two-thirds of companies now interview, hire and onboard entirely remotely — and it’s yielding some positive results. IT leaders who are hiring aggressively lend insights into the new paradigm.
Managing Innovation & Disruptive Technology
9 best practices for better innovation
Following these steps for prioritizing ideas will help you seize the most promising opportunities.
Feature
9 tips for managing the mental health of your IT teams
Managing mental health has become a necessary burden for IT leaders during the pandemic. The following tips may help reduce burnout and get employees the help they need.
IDG TECHtalk Voices
The future of work: 'EX' is the new CX
In the ‘work-from-anywhere’ world, business leaders will have to become more thoughtful about employee engagement, productivity and satisfaction
Movers and Shakers
How JetBlue leverages digital technology for safer travel
The airline's technology chief, Eash Sundaram, explains how solutions originally introduced to enhance the customer experience are now helping ensure safety during the pandemic.
Feature
Remote IT’s future: Key lessons learned from this WFH era
COVID-19 made IT staff working from home a necessity. Should the practice now be viewed as a fresh path to improved productivity?
Inclusion, Inc.
Diversifying your IT workforce
It's time to turn your words of solidarity into action. Here's where to start.
Feature
IT leaders grapple with the new normal
Five articles examine the challenges faced by leaders across all segments of IT – and the solutions that have made a difference.Feature
Seeking a new gig? IT leader hiring rebounds, remotely
Recruitment of IT leaders has thawed since the pandemic first hit, as companies seek digital leaders who can help them adapt to shifting business dynamics. Here, recruiters offer tips for navigating the IT leadership hiring landscape.
Feature
Secrets of successful digital innovation
The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.
Feature
The hidden costs of outsourcing
Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises charges.
Feature
7 barriers to innovation worth breaking
Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.
IDG TECHtalk Voices
5 lessons when creating a ‘customer zero’ program
Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.
Feature
CIOs grapple with how to jumpstart innovation amid pandemic
IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.
Feature
7 ways to gain control over cloud spend
Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.
Building IT Relationships
5 costly mistakes in infrastructure outsourcing
Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider. Here's how to avoid them.
Feature
5 tips for implementing an effective D&I strategy
To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.
Feature
Creating an IT culture of inclusiveness and belonging
For too long, and out of necessity, Black IT professionals have been silent about their experience. Creating a safe space to engage, listen and learn from others is a necessary first step towards creating a workplace culture that fully supports and values people of color.
Movers and Shakers
Spinning up digital innovation at Warner Music Group
Ralph Munsen, CIO of Warner Music Group, discusses technology and business transformation at the global music company.
Feature
11 ways to boost morale in a COVID world
IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely.
CIO Executive Council POV
Inside Adobe's employee-focused COVID-19 response roadmap
A comprehensive business continuity blueprint and advance planning paved the way for Adobe's rapid work-from-home transition, but the focus on employee experience was the key to success.
Analysis
A 10-point plan for addressing WFH cybersecurity challenges
Back in early Spring, ensuring users could access the necessary applications securely from home was priority No. 1. Now, 3-4 months later, work from home looks like it's here to stay … for a while, at least. Here's your to-do list for the next 6 months and beyond.
Feature
8 tips for avoiding IT staff burnout during a pandemic
IT leaders get creative managing remote tech teams working from the confines of home offices. Here’s how they alleviate burnout that threatens to crater WFH life.
Feature
What is workforce management? A process for ensuring employee productivity
Workforce management (WFM) began as a scheduling process but has since grown into a complex framework for maintaining human capital, budgeting and scheduling for your workforce.
Feature
The CIO’s cost-optimization playbook: 7 tips for tight times
IT leaders lend advice on optimizing IT for value when budgets get lean — without impairing growth projects.Feature
The pandemic pivot: IT leaders innovate on the fly
Already accustomed to moving quickly, CIOs are testing and scrapping new solutions to accommodate customers. Their work could provide blueprints for future innovation.
Feature
7 steps to prepare IT for a second-wave COVID-19 outbreak
Lessons learned to date promise to help IT weather a second round of COVID-19 lockdowns this winter. Following a few basic suggestions could spell the difference between a trouble-free transition to remote teams and a viral meltdown.
Feature
The 7 most popular IT pilot projects today
The coronavirus pandemic has IT leaders shaking up IT priorities, with innovation pilots shifting to areas and technologies best suited to set up their organizations for near-term success.
Movers and Shakers
Digitizing industrial products at Cummins
Sherry Aaholm, CIO of the $23 billion engine manufacturer, shares her strategy for creating foundational change at scale
Feature
Best bang for your IT budget
With budgets uncertain and project priorities pivoting in the wake of the pandemic, IT leaders are finding several key areas worth investing in.
Feature
How IT leaders can effectively address systemic racism
Systemic racism in IT is an uncomfortable truth. Now is the time to recognize it and eradicate it. Here's how to get started.
Movers and Shakers
Don't squander that crisis-induced transformation
Veteran CIO Phil Fasano has some straight talk for CEOs and corporate boards about why they should invest in the technologies that support new ways of working.
Feature
IT leaders juggle staffing strategies, post-COVID
As project priorities (and IT budgets) shift, CIOs are rethinking how to acquire much needed skills in uncertain times.
Inclusion, Inc.
Corporate allyship: Show your work or quiet down
Does your company truly stand with the principles of the Black Lives Matter movement or are you an 'Optical Ally'? Your Black employees and customers will know the difference.
Feature
Black IT leaders: The challenging path to the top
For Black IT professionals, the path to leadership remains fraught with systemic racial issues and few outlets for support. Here, Black IT leaders shed light on their experiences and share advice for change.
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