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IT Management

How Year Up is redefining and diversifying the IT talent pipeline
Feature

How Year Up is redefining and diversifying the IT talent pipeline

To help bridge the opportunity divide, careers organization Year Up is connecting corporate sponsors with talented, hardworking young adults from underserved communities who are eager to embark on an IT career.
By Sarah K. WhiteNov, 5 2020
Lessons from COVID: Futureproofing your IT infrastructure
Feature

Lessons from COVID: Futureproofing your IT infrastructure

IT leaders are leveraging the pandemic’s real-life stress-test to rethink IT strategy around building resiliency for an uncertain future.
By Bob ViolinoNov, 4 2020
7 steps for making IT layoffs as painless as possible
Feature

7 steps for making IT layoffs as painless as possible

It's the downside of any IT leader's job: telling skilled, productive staff members their services are no longer required. Here's how to make an unpleasant task somewhat less disagreeable.
By John EdwardsNov, 3 2020
Accenture apprenticeships diversify talent pipelines, bridge IT gaps
Feature

Accenture apprenticeships diversify talent pipelines, bridge IT gaps

Accenture’s National Apprenticeship Program is opening up new, diverse talent pipelines to recruit motivated candidates who can be upskilled or reskilled for IT roles.
By Sarah K. WhiteNov, 3 2020
Hiring in the age of COVID: Key lessons learned
Feature

Hiring in the age of COVID: Key lessons learned

Almost two-thirds of companies now interview, hire and onboard entirely remotely — and it’s yielding some positive results. IT leaders who are hiring aggressively lend insights into the new paradigm.
By Stacy CollettNov, 2 2020
9 best practices for better innovation
Managing Innovation & Disruptive Technology

9 best practices for better innovation

Following these steps for prioritizing ideas will help you seize the most promising opportunities.
By Nicholas D. EvansOct, 30 2020
9 tips for managing the mental health of your IT teams
Feature

9 tips for managing the mental health of your IT teams

Managing mental health has become a necessary burden for IT leaders during the pandemic. The following tips may help reduce burnout and get employees the help they need.
By Clint BoultonOct, 29 2020
The future of work: 'EX' is the new CX
IDG TECHtalk Voices

The future of work: 'EX' is the new CX

In the ‘work-from-anywhere’ world, business leaders will have to become more thoughtful about employee engagement, productivity and satisfaction
By Brian SolisOct, 21 2020
How JetBlue leverages digital technology for safer travel
Movers and Shakers

How JetBlue leverages digital technology for safer travel

The airline's technology chief, Eash Sundaram, explains how solutions originally introduced to enhance the customer experience are now helping ensure safety during the pandemic.
By Martha HellerOct, 21 2020
Remote IT’s future: Key lessons learned from this WFH era
Feature

Remote IT’s future: Key lessons learned from this WFH era

COVID-19 made IT staff working from home a necessity. Should the practice now be viewed as a fresh path to improved productivity?
By John EdwardsOct, 20 2020
Diversifying your IT workforce
Inclusion, Inc.

Diversifying your IT workforce

It's time to turn your words of solidarity into action. Here's where to start.
By Rihana MunginOct, 15 2020
IT leaders grapple with the new normal
Feature

IT leaders grapple with the new normal

Five articles examine the challenges faced by leaders across all segments of IT – and the solutions that have made a difference.
By Eric KnorrOct, 13 2020
Seeking a new gig? IT leader hiring rebounds, remotely
Feature

Seeking a new gig? IT leader hiring rebounds, remotely

Recruitment of IT leaders has thawed since the pandemic first hit, as companies seek digital leaders who can help them adapt to shifting business dynamics. Here, recruiters offer tips for navigating the IT leadership hiring landscape.
By Clint BoultonOct, 9 2020
Secrets of successful digital innovation
Feature

Secrets of successful digital innovation

The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.
By Martha RoundsOct, 8 2020
The hidden costs of outsourcing
Feature

The hidden costs of outsourcing

Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises charges.
By Stephanie OverbySep, 30 2020
7 barriers to innovation worth breaking
Feature

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.
By Mary PrattSep, 28 2020
5 lessons when creating a ‘customer zero’ program
IDG TECHtalk Voices

5 lessons when creating a ‘customer zero’ program

Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.
By Chris DavisSep, 24 2020
CIOs grapple with how to jumpstart innovation amid pandemic
Feature

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.
By Clint BoultonSep, 24 2020
7 ways to gain control over cloud spend
Feature

7 ways to gain control over cloud spend

Does it seem like a sizable portion of your organization's cloud budget is disappearing into thin air? Here's how to bring some of that money back home.
By John EdwardsSep, 21 2020
5 costly mistakes in infrastructure outsourcing
Building IT Relationships

5 costly mistakes in infrastructure outsourcing

Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider. Here's how to avoid them.
By Greg HallSep, 15 2020
5 tips for implementing an effective D&I strategy
Feature

5 tips for implementing an effective D&I strategy

To be successful, a diversity and inclusion initiative requires an organization-wide cultural shift. Transformation experts and IT leaders share tips for fostering real change in your organization.
By Sarah K. WhiteSep, 11 2020
Creating an IT culture of inclusiveness and belonging
Feature

Creating an IT culture of inclusiveness and belonging

For too long, and out of necessity, Black IT professionals have been silent about their experience. Creating a safe space to engage, listen and learn from others is a necessary first step towards creating a workplace culture that fully supports and values people of color.
By Damon CarterSep, 4 2020
Spinning up digital innovation at Warner Music Group
Movers and Shakers

Spinning up digital innovation at Warner Music Group

Ralph Munsen, CIO of Warner Music Group, discusses technology and business transformation at the global music company.
By Martha HellerSep, 2 2020
11 ways to boost morale in a COVID world
Feature

11 ways to boost morale in a COVID world

IT leaders are shaking up IT strategies and altering their approaching to leading their teams, introducing new methods for motivating and rewarding remotely.
By Paul HeltzelAug, 31 2020
Inside Adobe's employee-focused COVID-19 response roadmap
CIO Executive Council POV

Inside Adobe's employee-focused COVID-19 response roadmap

A comprehensive business continuity blueprint and advance planning paved the way for Adobe's rapid work-from-home transition, but the focus on employee experience was the key to success.
By Cynthia StoddardAug, 28 2020
A 10-point plan for addressing WFH cybersecurity challenges
Analysis

A 10-point plan for addressing WFH cybersecurity challenges

Back in early Spring, ensuring users could access the necessary applications securely from home was priority No. 1. Now, 3-4 months later, work from home looks like it's here to stay … for a while, at least. Here's your to-do list for the next 6 months and beyond.
By Pete LindstromAug, 24 2020
8 tips for avoiding IT staff burnout during a pandemic
Feature

8 tips for avoiding IT staff burnout during a pandemic

IT leaders get creative managing remote tech teams working from the confines of home offices. Here’s how they alleviate burnout that threatens to crater WFH life.
By Clint BoultonAug, 21 2020
What is workforce management? A process for ensuring employee productivity
Feature

What is workforce management? A process for ensuring employee productivity

Workforce management (WFM) began as a scheduling process but has since grown into a complex framework for maintaining human capital, budgeting and scheduling for your workforce.
By Sarah K. WhiteAug, 18 2020
The CIO’s cost-optimization playbook: 7 tips for tight times
Feature

The CIO’s cost-optimization playbook: 7 tips for tight times

IT leaders lend advice on optimizing IT for value when budgets get lean — without impairing growth projects.
By Esther SheinAug, 17 2020
The pandemic pivot: IT leaders innovate on the fly
Feature

The pandemic pivot: IT leaders innovate on the fly

Already accustomed to moving quickly, CIOs are testing and scrapping new solutions to accommodate customers. Their work could provide blueprints for future innovation.
By Clint BoultonAug, 13 2020
7 steps to prepare IT for a second-wave COVID-19 outbreak
Feature

7 steps to prepare IT for a second-wave COVID-19 outbreak

Lessons learned to date promise to help IT weather a second round of COVID-19 lockdowns this winter. Following a few basic suggestions could spell the difference between a trouble-free transition to remote teams and a viral meltdown.
By John EdwardsAug, 12 2020
The 7 most popular IT pilot projects today
Feature

The 7 most popular IT pilot projects today

The coronavirus pandemic has IT leaders shaking up IT priorities, with innovation pilots shifting to areas and technologies best suited to set up their organizations for near-term success.
By Mary PrattAug, 11 2020
Digitizing industrial products at Cummins
Movers and Shakers

Digitizing industrial products at Cummins

Sherry Aaholm, CIO of the $23 billion engine manufacturer, shares her strategy for creating foundational change at scale
By Martha HellerAug, 5 2020
How IT leaders can effectively address systemic racism
Feature

How IT leaders can effectively address systemic racism

Systemic racism in IT is an uncomfortable truth. Now is the time to recognize it and eradicate it. Here's how to get started.
By Damon CarterAug, 3 2020
Best bang for your IT budget
Feature

Best bang for your IT budget

With budgets uncertain and project priorities pivoting in the wake of the pandemic, IT leaders are finding several key areas worth investing in.
By Bob ViolinoAug, 3 2020
Don't squander that crisis-induced transformation
Movers and Shakers

Don't squander that crisis-induced transformation

Veteran CIO Phil Fasano has some straight talk for CEOs and corporate boards about why they should invest in the technologies that support new ways of working.
By Martha HellerJul, 29 2020
IT leaders juggle staffing strategies, post-COVID
Feature

IT leaders juggle staffing strategies, post-COVID

As project priorities (and IT budgets) shift, CIOs are rethinking how to acquire much needed skills in uncertain times.
By Mary PrattJul, 29 2020
Corporate allyship: Show your work or quiet down
Inclusion, Inc.

Corporate allyship: Show your work or quiet down

Does your company truly stand with the principles of the Black Lives Matter movement or are you an 'Optical Ally'? Your Black employees and customers will know the difference.
By Elizabeth Stock and Rihana MunginJul, 28 2020
Black IT leaders: The challenging path to the top
Feature

Black IT leaders: The challenging path to the top

For Black IT professionals, the path to leadership remains fraught with systemic racial issues and few outlets for support. Here, Black IT leaders shed light on their experiences and share advice for change.
By Beth StackpoleJul, 27 2020
3 factors for implementing contact tracing in the workplace
The Digital CIO

3 factors for implementing contact tracing in the workplace

As businesses plan to return to the office, CIOs need to develop a contact tracing strategy for a safe working environment.
By Zeus KerravalaJul, 24 2020
T-Mobile’s returnship program aims to get women back into tech
Feature

T-Mobile’s returnship program aims to get women back into tech

A text message prompted T-Mobile to launch a returnship program designed to foster gender diversity by retraining women trying to get back into IT after taking time off.
By Sarah K. WhiteJul, 23 2020
CIOs rethink the 18-month IT plan, post-COVID
Feature

CIOs rethink the 18-month IT plan, post-COVID

The dramatic events of 2020 have IT leaders adjusting mid-range roadmaps on the fly, fast-tracking productivity, automation and customer initiatives while forgoing previously planned upgrades.
By Mary PrattJul, 20 2020
Building board diversity
Boardroom Bound

Building board diversity

As corporate boards show some progress in welcoming women and people of color in the latest wave of new members, diversity trends pave the way for more tech leaders in the boardroom.
By Maryfran JohnsonJul, 16 2020
Secrets of successful business-IT co-creation
Feature

Secrets of successful business-IT co-creation

Great things happen when business and IT define and solve problems together. Here’s how to make the shift — and deliver results.
By Minda ZetlinJul, 15 2020
SAP offers new marketplace for filling staff vacancies
News

SAP offers new marketplace for filling staff vacancies

Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.
By Peter SayerJul, 14 2020
Being Black in IT: 3 tech leaders share their stories
Feature

Being Black in IT: 3 tech leaders share their stories

You can’t offer solutions to racial problems in tech without a broader understanding of actual career experiences. Three Black tech professionals step forward to tell their stories.
By Eric KnorrJul, 14 2020
5 tips for remote IT onboarding
Feature

5 tips for remote IT onboarding

If you’re hiring during the pandemic, onboarding can be tricky. IT leaders share advice for developing a secure, seamless onboarding process for new IT hires at a distance.
By Sarah K. WhiteJul, 10 2020
Feature

7 attributes to look for in a deputy IT leader

The CIO has become pivotal — and demanding. But having a trusted No. 2 can help ease the pain. Here's how to find the best second-in-command.
By John EdwardsJul, 7 2020
Preparing your organization for post-traumatic growth
Feature

Preparing your organization for post-traumatic growth

Research shows that the vast majority of those who experience stress will also experience growth. Here's how to create space for both pain and gain in your organization.
By Scott HutchesonJul, 2 2020
9 emerging job roles for the future of AI
Feature

9 emerging job roles for the future of AI

Artificial intelligence is fast proving a business differentiator. Here are the key roles and skills you may soon need to fill for your AI A-team.
By Maria KorolovJul, 2 2020
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