IT Management
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How MaRS Discovery District’s André Allen helps nurture a hub of talent
André Allen, VP of IT, chief privacy officer and CISO at Toronto’s MaRS Discovery District, recently sat with CIO Leadership Live’s Lee Rennick to discuss his 30-year journey in IT, how new tech serves as catalysts for innovation, and a greater need for inclusion to benefit all.CIO Tech Talk Voices
Customer service, especially field service, helps companies outperform competitors and drive growth
Economic uncertainty is a time to invest in customer experience, not cut it, and field service is rife with opportunities to exceed customer expectations.Feature
8 steps to turning around a toxic IT culture
Don’t let drama, jealousy, and fear poison your IT organization. Experts and IT execs offer advice on establishing a workplace culture where toxic behaviors don’t take root.Feature
How the UK tech industry is failing Black women
Passed over for promotion and struggling to fit into workplace cultures, Black women in technology see little progress in an industry fixated on diversity optics rather than inclusion.case study
Albemarle supercharges employee experience with federated automation
One of the world’s largest lithium miners has taken a federated approach to automating business workflows with a bot strategy that provides self-service hooks into IT systems and beyond.The CIO Whisperers
Manufacturing CIOs see bright future for the industry, thanks to IT
Textron’s Kim Mackenroth and Rockwell Automation’s Chris Nardecchia discuss the technologies that are transforming their businesses and paving the way toward manufacturing’s future.Feature
17 professional organizations for Black IT pros
Black technologists have long been grossly underrepresented in IT. These organizations aim to help close the diversity gap in tech by empowering Black tech professionals at every level.Feature
Dynamic talent sourcing gains traction for filling skills needs
From flexible team-staffing platforms to internal skills marketplaces, gig-economy relationships and new approaches to temporary talent sourcing bring benefits if done right.Opinion
IT leaders take note: The future is what you create
High-profile IT disasters are enforcing the dystopic visions and macro-pessimisms saturating the cultural consciousness. Only by steeling against perpetuating past IT sins and embracing possibility can we make something brighter.Feature
Hispanic IT leaders work to close the gap
Hispanic and Latinx representation in IT remains low, but thanks to the efforts of Hispanic and Latinx professionals and their forward-thinking employers, the future looks brighter.News
IBM reports rise in Q4 profit, but plans to cut 3,900 jobs
Despite posting revenue growth across all its business segments, IBM is set to lay off around 1.5% of its workforce.News
SAP plans layoffs and selloff with cloud revenue up but profit down
SAP’s profitability fell sharply in 2022 despite overall revenue growth and booming cloud sales, prompting it to sell its remaining stake in Qualtrics and lay off 2,800 staff.Feature
6 tips for making the most of a tight IT budget
Top technology decision makers from across the globe share their budgeting strategies for driving business value even when finances are tight.Feature
Giant Eagle CIO Kirk Ball on what’s fresh in the digital grocery experience
Kirk Ball, EVP and CIO of grocery chain Giant Eagle, sat with CIO Leadership Live host Maryfran Johnson and discussed optimizing a superior customer experience, how digital retail innovations are evolving, the global search for talent, and the benefits of C-suite support.Movers and Shakers
United Airlines gives employees the digital tools to make customers happy
CIO Jason Birnbaum discusses the chapters of the airline’s customer experience transformation story.Feature
CIOs sharpen tech strategies to support hybrid work
Technology investments and process updates are proving key to delivering the seamless, productive, and equitable experiences employees expect from hybrid working environments.Feature
DEI that works: 5 companies reaping the benefits of IT diversity strategies
Establishing a successful DEI strategy can be challenging. Here’s how five companies are fostering inclusion, diversifying talent pipelines, and bridging opportunity and skill gaps.The CIO Whisperers
CIO Wendy Pfeiffer on getting hybrid work right
The Nutanix IT chief has taken a product mindset to the employee experience, thinking deeply about core principles that make a difference in enabling hybrid work before executing on them.Feature
8 ‘future of work’ mistakes IT leaders must avoid
The hybrid workforce is one of several trends reshaping how work gets done, now and in the future. To facilitate a productive, innovative future, CIOs must heed these common missteps.Developing IT Leaders
4 ways upskilling and reskilling can fill hard-to-hire positions
Having difficulty finding the right people to hire with the right skills, at the right salary, at the right time? You may be looking in the wrong place.Accent Notes
4 moves CIOs should make to achieve a more efficient IT organization
Last year brought more than its share of disruption, and there’s no sign of any let up as 2023 gains momentum. Here are ways CIOs should prepare to face any eventuality, and come out the other side even stronger.Feature
Diversity and inclusion: 7 best practices for changing your culture
A team that’s diverse and inclusive leads to better outcomes in all areas of business: from recruitment and retention to product development. Here’s how to tune your D&I efforts so they work.Feature
3 nonprofits committed to empowering women in tech
IT has a long way to go on gender diversity. But several nonprofits are stepping up to help inspire, train, and empower women to pursue meaningful careers in IT.Feature
University of Ottawa’s Martin Bernier on continuous learning
CIO.com’s Lee Rennick chats with University of Ottawa CIO Martin Bernier about how building diverse and equitable teams, and cultivating allyships to support diversity in technology are key to continuous learning.Feature
5 hot IT hiring trends — and 5 going cold
Economic uncertainty, tight talent markets, and the rising need for IT versatility have altered the IT hiring landscape. Here’s how companies are adjusting when it comes to IT staffing.Feature
Top 9 challenges IT leaders will face in 2023
Economy uncertainty, new forces in an already tight talent market, and rising technology costs top the list of tough, ongoing issues CIOs must navigate this year.Opinion
How CIOs can be pillars of stability in an uncertain world
IT leaders have been navigating uncertainty since the inception of the role. Focusing on this one key differentiator will prepare your organization for whatever comes its way.Feature
The 10 most in-demand tech jobs for 2023 — and how to hire for them
From cloud engineers to developers to security pros, the battle for the best IT talent wages. Here’s what to look for (and what to offer) when hiring for the 10 most in-demand IT jobs for 2023.News
IBM reorganizes partner program to incentivize indirect sales
Clients should receive the same service from partners as they receive from IBM, the company says.Feature
What is FinOps? Your guide to cloud cost management
Blending finance and cloud operations, FinOps is a business discipline and set of best practices for optimizing enterprise cloud spend.Feature
4 nonprofits fostering diversity and career advancement in IT
Nonprofit orgs dedicated to diversifying the IT talent pipeline, changing the landscape of tech leadership, and empowering underrepresented tech workers are helping reshape the IT workforce.Feature
Top cloud strategy mistakes CIOs can’t help making
Enterprise IT is increasingly fueled by the cloud. But IT leaders who don’t know how to blueprint for success are in for frustration, failed implementations, and could-be cost catastrophe.CIO Tech Talk Voices
Understanding the new era of digital workplace platforms
This is a fascinating time for technology providers as they look to capitalize on the emerging digital workplace platform space. Companies looking to streamline processes and achieve desired business outcomes are looking for platforms to support their business’s critical needs and workflows.News Analysis
Nutanix acquisition rumors highlight need for managing vendor risk
When a vendor you use gets bought by one you don’t, its new product roadmap may leave you stranded. Planning for such risks should be a key part of every CIO’s vendor management process.Feature
IT leaders’ top 12 takeaways from 2022
CIOs share insights on the lessons they’ve learned this year about the pace of business transformation, implementing value-oriented IT initiatives, and the benefits of a thriving workplace culture.Tip
7 ways CIOs can build a high-performance team
Putting together a high-performance team is more about ensuring everyone is in unison to achieve shared goals rather than merely amassing talent.Feature
IT leaders face reality check on hybrid productivity
Once an organizational boon, hybrid work productivity is on the wane. Many CIOs see more time in the office, new leadership skills, and streamlined collaboration offerings as part of the answers.Feature
How tech leaders can better navigate organizational politics
Tech Whisperers podcast host Dan Roberts speaks with former Northwestern Mutual CIO Neal Sample about how fostering alliances keeps organizational politics in check as it transcends the office space.Opinion
IT’s ‘war for talent’ is a losing battle
IT leaders need a new metaphor for talent acquisition — one that better preps their organizations for the long run.CIO Tech Talk Voices
Bringing the power: Generac CIO Tim Dickson says IT leaders need to start innovating today
Conventional wisdom suggests CIOs should master IT fundamentals before they get innovative. Tim Dickson, CIO at Generac Power Systems, thinks otherwise.The CIO Whisperers
Innovation chief Claus T. Jensen on executing a vision
The Teladoc chief innovation officer discusses motivation, meaning, and that middle ground where vision is transformed into action.Feature
IT leaders weigh the case for innovation in industry clouds
CIO.com’s Stan Gibson speaks with IDC research manager Nadia Ballard, Boston Dynamics CIO Chad Wright, and Kumar Iyer, business technology senior leader at KeyBank, about industry clouds, why they’re emerging, and how they can help your organization.Feature
IT leaders adjust budget priorities as economic outlook shifts
Despite economic uncertainty, IT budgets will likely hold steady over the next couple of years, with CIOs reporting key investments in security, analytics, automation, cloud, and IT talent.case study
Infosys elevates employee experience with intelligent platform
Dubbed ‘Live Enterprise,’ the mobile-first platform has transformed multiple areas of the company, from recruitment to code delivery, by integrating applications and streamlining processes informed by data insights.Feature
5 ways to avoid IT purchasing regrets
Over half of organizations have experienced a high degree of regret over tech purchases made in the past two years. Here’s how to ensure your IT investments pay off.How-To
What is outsourcing? Definitions, benefits, challenges, processes, advice
Outsourcing can bring big benefits, but risks and challenges abound when negotiating and managing outsourcing relationships. Here’s what you need to know to ensure your IT outsourcing initiatives succeed.Feature
Examining low-code/no-code popularity across Africa and its range of disruption for CIOs
Despite pockets of implementation, low-code/no-code technologies aren’t mature enough to be widely popularized in CIO communities in Africa. But some entrepreneurs and companies have had enough success with them to stoke broader interest.Feature
5 pitfalls to avoid when partnering with startups
By adding startups to their portfolio of partners, IT leaders can jumpstart innovation and deliver digital solutions quickly — provided they know how to navigate the unique risks of working with upstarts.Managing Innovation & Disruptive Technology
10 tips for running a world-class innovation contest
Addressing key steps to structure an annual innovation contest, based on culture and core values, that strengthens best practices.Feature
5 ways to find hidden IT talent inside your organization
Hidden IT gems: From bootcamps to internal skills marketplaces, companies are discovering tech talent where they wouldn’t expect it.-
Palo Alto Networks
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HPT, a Hewlett Packard Enterprise Platinum Solution Provider
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