IT Management
The Digital CIO
3 factors for implementing contact tracing in the workplace
As businesses plan to return to the office, CIOs need to develop a contact tracing strategy for a safe working environment.
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T-Mobile’s returnship program aims to get women back into tech
A text message prompted T-Mobile to launch a returnship program designed to foster gender diversity by retraining women trying to get back into IT after taking time off.
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CIOs rethink the 18-month IT plan, post-COVID
The dramatic events of 2020 have IT leaders adjusting mid-range roadmaps on the fly, fast-tracking productivity, automation and customer initiatives while forgoing previously planned upgrades.
Boardroom Bound
Building board diversity
As corporate boards show some progress in welcoming women and people of color in the latest wave of new members, diversity trends pave the way for more tech leaders in the boardroom.
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Secrets of successful business-IT co-creation
Great things happen when business and IT define and solve problems together. Here’s how to make the shift — and deliver results.
News
SAP offers new marketplace for filling staff vacancies
Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.
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Being Black in IT: 3 tech leaders share their stories
You can’t offer solutions to racial problems in tech without a broader understanding of actual career experiences. Three Black tech professionals step forward to tell their stories.
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5 tips for remote IT onboarding
If you’re hiring during the pandemic, onboarding can be tricky. IT leaders share advice for developing a secure, seamless onboarding process for new IT hires at a distance.Feature
7 attributes to look for in a deputy IT leader
The CIO has become pivotal — and demanding. But having a trusted No. 2 can help ease the pain. Here's how to find the best second-in-command.
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Preparing your organization for post-traumatic growth
Research shows that the vast majority of those who experience stress will also experience growth. Here's how to create space for both pain and gain in your organization.
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9 emerging job roles for the future of AI
Artificial intelligence is fast proving a business differentiator. Here are the key roles and skills you may soon need to fill for your AI A-team.
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CIOs seek digital momentum coming out of crisis mode
CIOs who scrambled to support remote workforces during the COVID-19 pandemic are padding their digital operating models with practices and tools geared for digital transformation.
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11 steps to insourcing success
Thinking about insourcing currently outsourced IT work to cut costs or make good on a long-term strategic plan? Here’s how to do it right.
IDG TECHtalk Voices
Virtual environments: The universal equalizer for the workforce
Connecting people across geographies allows for different perspectives that generate new ideas and innovation. Could a virtual workplace be the answer to better business performance?
News Analysis
What Trump’s H-1B visa order means for IT
H-1B visa applicants represent ‘a significant threat to employment opportunities’ for millions of unemployed, says Trump; IT firms say the move will damage the economy.
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7 low-cost, high-impact IT initiatives you can launch today
Launching an impactful project doesn't have to break your budget. Here are seven performance-boosting initiatives to push your organization forward — even in lean times.
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Taking the helm in a pandemic: Incoming Intermountain CIO prioritizes partnerships
Ryan Smith is set to join Intermountain Healthcare as CIO during a coronavirus crisis that has accelerated virtual care initiatives. Here’s how he landed — and is approaching — the role remotely.
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Remote hiring wins have CIOs rethinking recruitment, post-pandemic
IT leaders at NetApp, CommScope and DocuSign have taken to recruiting talent virtually, which may become permanent practice even after concerns about the coronavirus pandemic subside.
Movers and Shakers
How platform thinking drives innovation at Visteon
Raman Mehta, CIO, discusses the shift from traditional manufacturing to software engineering at one of the world’s largest cockpit electronics companies.
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6 ways to make IT operations more efficient
As CIOs head into uncertain economic times, operational efficiency again takes center stage. Here’s how to streamline IT operations and trim budget while still fueling business growth.
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6 tips for remote hiring success
The hiring process has gone remote, which means recruiters and candidates must adjust to the new normal of virtual interviews. Here’s how to vet and woo candidates from a distance.
Inclusion, Inc.
3 steps to creating an inclusive remote workplace
Bringing your whole self to work now includes showing up with your socioeconomic class as the backdrop and brings new challenges around equity and access.
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7 innovative ways to find scarce IT talent
Few are available, yet many are needed. A shortage of qualified specialists is forcing IT leaders to try alternative ways of finding skilled experts in a variety of fields.
Boardroom Bound
Seeking opportunity in crisis, boards uphold digital growth agendas
Determined to find opportunity in the COVID aftermath, boards are leaning in with more management support in addition to their usual strategic oversight. Navigating the post-pandemic world will amplify IT leadership in agility and innovation.
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11 ways to cut hidden fat from your IT budget
As the economy takes a turn and IT budget forecasts slip downward, it’s time to tighten up your technical stack — before the CFO comes calling.
News
Sharp IT budget cuts expected in wake of COVID-19
Gartner and IDC see global IT spending dropping precipitously this year, with cloud services an exception as enterprises accelerate transformational strategies.
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How an IT department created a whole new tech company
Liberty Mutual IT developed an intelligent workplace platform to boost productivity and improve employee experience — and then it launched a startup
News
IBM adds AI-fueled forecasting to Planning Analytics platform
The addition to the Planning Analytics portfolio gives SMBs and business units in the enterprise an on-ramp to integrated, AI-powered planning and forecasting without relying on IT support.
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Verizon calls on emerging tech to revamp work experience
Verizon’s network specialists no longer rely on tired technology to execute tasks, thanks to a unified digital platform comprising RPA, machine learning, chatbots and other leading-edge tools.
Opinion
The path forward: A COVID-19 offshore playbook
Offshore service providers are grappling with COVID-19’s impacts, limiting their ability to meet obligations. This playbook includes specific strategies to enhance your current position with offshore relationships.
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Avery Dennison rolls out DICE, a digital business booster
Avery Dennison’s new digital business initiatives roll up cloud, AI, IoT and other technologies to the tune of more than $30 million in earnings. CIO Nicholas Colisto breaks down the company's model.
Feature
How COVID-19 is changing the IT hiring process
Technology companies and IT organizations are still hiring, but are relying on new technologies to screen and hire talent — with an added emphasis on soft skills.
Opinion
A 7-point blueprint for assessing your offshore IT risk exposure
Offshore service providers are grappling with COVID-19’s impacts, limiting their ability to meet obligations. This guide will help you evaluate your provider’s performance and capabilities.
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The keys to a successful remote work strategy
Getting remote work right is tough. But with a mission-driven approach and effective technology, a productive remote work strategy can really pay off.
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7 ways to root out IT staff incompetence
To err is human, but repeated IT blunders can invite organizational disaster. Here's how to clamp a lid on your frequent fumblers without crushing team morale.
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Nationwide CIO preps for return to the office, post-pandemic
CIOs such as Jim Fowler are preparing for employees to return to the office post-COVID-19, a process that will result in more digital services for employees and customers alike.
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Exclusive survey: What 400 IT leaders really think about the COVID-19 crisis
How did IT leaders respond to a world turned upside-down? And how has the coronavirus pandemic changed spending plans over the next year? A fresh CIO survey offers illuminating answers.
Opinion
COVID-19 in India: 3 developments US CIOs should watch (and 3 steps to take now)
Aggressive policies to limit COVID-19’s impacts are constraining the abilities of some offshore service providers to fulfill their obligations. Look behind the headlines to assess the situation where your providers are based.
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Coronavirus crisis spurs IT innovation
The coronavirus crisis sees CIOs accelerating their adoption of automation, analytics and new processes to cope with the pandemic’s disruptions and steer the enterprise forward in uncertain times.
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7 ways to optimize IT team productivity during difficult times
Even in today's challenging environment, inspiring staff members to function effectively isn't as hard as many IT leaders believe. The secret lies in smart, adaptable management.
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What is an enterprise architect? A vital role for IT operations
Enterprise architects are key in establishing an organization’s IT infrastructure and maintaining and updating IT hardware, software and services to ensure it supports established enterprise goals.
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10 ways to influence IT purchases when you don’t control the spend
Business line leaders control bigger and bigger amounts of enterprise technology spend, but CIOs should aim to impact those budget decisions.
Building IT Relationships
5 steps to assess offshore support risk (and 5 steps to address critical needs)
To ensure continuity of critical operations, all businesses should take these practical steps to engage, assess, and partner with offshore service providers.
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6 tips for renegotiating service contracts
Tight times require a fresh look at existing contracts to see how costs can be curbed or new capabilities can be obtained — but a collaborative ‘win-win’ approach is your best bet.
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6 ways to optimize your innovation spend
Innovation is key to organizational growth. Yet most companies shortchange innovation initiatives when it comes to IT budgeting. Here’s how to stretch your R&D dollars.Managing Innovation & Disruptive Technology
Post COVID-19 business models: Finding the new normal
Pivots and process changes, yes. New normal? Not so fast.
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IT automation shakes up the entry-level career path
The advent of IT automation — and the desire for more meaningful work — is transforming how CIOs think about internal talent pipelines and entry-level IT work.
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10 ways coronavirus will impact your outsourcing strategy
From business continuity challenges to pricing model modifications, the COVID-19 pandemic is having far-reaching effects on IT service delivery, as IT leaders adjust and prep for the new, new normal.
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10 developer skills on the rise — and five on the decline
Developers remain in high demand, but the skills they need to succeed are in constant flux. Here’s how to ensure your programming chops are on point and sharp.
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6 tips for innovating through a crisis
Whether innovating for survival or planning for a post-pandemic comeback, CIOs may find conditions ripe to challenge the status quo, remove barriers and make change
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